Tapping technician's expertise in averting claim denials: Knowledge is power: know the top reasons why claims get denied and be proactive in prevention.

The article addresses three questions regarding claim denials and the role of technicians in how to avoid them. It is said that claim denials create inefficiencies by causing unnecessary work or rework. Some of the top reasons why claims are denied include insufficient documentation and inappropriate International Classification of Diseases 10th revision codes. The role of technicians is to make sure prior authorizations are in place for tests performed in the clinic and minor rooms.