FERRAMENTAS QUE AUXILIAM NO DESENVOLVIMENTO DE GESTÃO EM MICRO PEQUENAS EMPRESAS.

The experience in the market has multiple companies available to consumers, stimulating the competitive market, so the consumer starts to seek not only to consume but a relationship of consumption where companies tend to develop internally for a constant evolution. The internal decision-making of an organization reflects its internal scenario and thus the main challenge is continuous improvement, where the existence of this study has the objective to discuss the tools that help the development in micro and small companies and identify tool for the aid and management of the continuous process and can be used by micro-enterprises for their internal growth. Where the qualitative methodological approach was used as a tool for collecting and analyzing information, it was possible to conclude that among several tools the use of the Deming cycle known as the PDCA cycle is effective for the aid and control of a process of improvement. [ABSTRACT FROM AUTHOR]