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Meaning making by public leaders in times of crisis: An assessment.
- Source :
-
Public Relations Review . Dec2017, Vol. 43 Issue 5, p1025-1035. 11p. - Publication Year :
- 2017
-
Abstract
- Public leaders are expected to provide information on a crisis situation and present a plan to restore a state of normalcy. This study, based on interviews with Dutch mayors who were personally involved in crises between 1979 and 2014, assesses the various roles of public leaders’ meaning making. A total of 94 case studies were analyzed for this purpose. Responsibility and collective impact turn out to be closely intertwined phenomena, which influence the modus operandi as a public leader as perceived by the mayors themselves. The Public Meaning Making Model presented, shows four distinctive roles based on the meaning making by Dutch mayors: the roles of ‘mourner-in-chief’, ‘orchestrator’, ‘advocate’ and ‘buddy’. All of these roles emphasize different elements that depend on the collective, emotional impact of a situation as well as on the political responsibility attributed to the public leader. This article discusses the characteristics and implications of each of the four roles. [ABSTRACT FROM AUTHOR]
Details
- Language :
- English
- ISSN :
- 03638111
- Volume :
- 43
- Issue :
- 5
- Database :
- Academic Search Index
- Journal :
- Public Relations Review
- Publication Type :
- Academic Journal
- Accession number :
- 127077073
- Full Text :
- https://doi.org/10.1016/j.pubrev.2017.09.003