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Key performance indicators for Australian mental health court liaison services.

Authors :
Davidson, Fiona
Heffernan, Ed
Greenberg, David
Butler, Tony
Burgess, Philip
Source :
Australasian Psychiatry. Dec2017, Vol. 25 Issue 6, p609-613. 5p.
Publication Year :
2017

Abstract

<bold>Objectives: </bold>The aim of this paper is to describe the development and technical specifications of a framework and national key performance indicators (KPIs) for Australian mental health Court Liaison Services (CLSs) by the National Mental Health Court Liaison Performance Working Group (Working Group).<bold>Methods: </bold>Representatives from each Australian State and Territory were invited to form a Working Group. Through a series of national workshops and meetings, a framework and set of performance indicators were developed using a review of literature and expert opinion.<bold>Results: </bold>A total of six KPIs for CLSs have been identified and a set of technical specifications have been formed.<bold>Conclusions: </bold>This paper describes the process and outcomes of a national collaboration to develop a framework and KPIs. The measures have been developed to support future benchmarking activities and to assist services to identify best practice in this area of mental health service delivery. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
10398562
Volume :
25
Issue :
6
Database :
Academic Search Index
Journal :
Australasian Psychiatry
Publication Type :
Academic Journal
Accession number :
126475557
Full Text :
https://doi.org/10.1177/1039856217711052