Competencias comunicativas mediadas en estudiantes universitarios mayores. Alfabetización tecnológica como experiencia innovadora.

The globalization has meant a change in styles of communicative interaction, increasingly digitally mediated. Therefore, those who encounter difficulties in access or use new information and communications technologies (persons located in the digital gap) are at risk of social exclusion. The group of older people must acquire competences to management these tools as a resource for active aging. Senior University Programs can be a resource for the acquisition and training of the digital competences; in this context, a training experience is described, through Problem Based Learning methodology to improve digital competences. The results show that the intervention can improve that skills related to identifying contents to adquire, search at the net, analysis the data and management it; even, appropriate and systematic use of electronically mediated interpersonal communication tools can be enhanced. In this learning process, virtual tutorials are a powerful resource for these students. Evaluation the acquisition of competences by templates is accessible beyond the standardized assessment tools. [ABSTRACT FROM AUTHOR]