Estudio Piloto de la Importancia del Rendimiento, Seguridad y Fiabilidad en el Proceso de Desarrollo de Software en Chile.

This paper presents a pilot study carried out in software development companies in Chile to establish the value, presence and validation of performance, security, and reliability as variables in the production of quality software in Chile. First, the article reports software engineering approaches about the production of quality software and then, it describes the dimensions considered in the study. After that, the paper reveals details of the companies under study. It also presents a description of the elements included in the instrument used to assess the variables and the responses. This study determines that these variables are important in the development and production processes of quality software. Thus, this study presents extrapolated results to other software development companies in Chile with similar features. The results show that performance, security, and reliability are highly important during the software development cycle. Differences are observed in just one well-defined case, the post-sale. [ABSTRACT FROM AUTHOR]