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Evaluation of a novel mentor program to improve surgical care for US hospitals.

Authors :
BERIAN, JULIA R.
THOMAS, JULIANA M.
MINAMI, CHRISTINA A.
FARRELL, PAULA R.
O'LEARY, KEVIN J.
WILLIAMS, MARK V.
PRACHAND, VIVEK N.
HALVERSON, AMY L.
BILIMORIA, KARL Y.
JOHNSON, JULIE K.
Source :
International Journal for Quality in Health Care. Apr2017, Vol. 29 Issue 2, p234-242. 9p. 1 Diagram, 6 Charts.
Publication Year :
2017

Abstract

<bold>Objective: </bold>To evaluate a novel mentor program for 27 US surgeons, charged with improving quality at their respective hospitals, having been paired 1:1 with 27 surgeon mentors through a state-wide quality improvement (QI) initiative.<bold>Design: </bold>Mixed-methods utilizing quantitative surveys and in-depth semi-structured interviews.<bold>Setting: </bold>The Illinois Surgical Quality Improvement Collaborative (ISQIC) utilized a novel Mentor Program to guide surgeons new to QI.<bold>Participants: </bold>All mentor-mentee pairs received the survey (n = 27). Purposive sampling identified a subset of mentors (n = 8) and mentees (n = 4) for in-depth semi-structured interviews.<bold>Intervention: </bold>Surgeons with expertise in QI mentored surgeons new to QI.<bold>Main Outcome Measures: </bold>(i) Quantitative: self-reported satisfaction with the mentor program; (ii) Qualitative: key themes suggesting actions and strategies to facilitate mentorship in QI.<bold>Results: </bold>Mentees expressed satisfaction with the mentor program (n = 24, 88.9%) and agreed that mentorship is vital to ISQIC (n = 24, 88.9%). Analysis of interview data revealed four key themes: (i) nuances of data management, (ii) culture of quality and safety, (iii) mentor-mentee relationship and (iv) logistics. Strategies from these key themes include: utilize raw data for in-depth QI understanding, facilitate presentations to build QI support, identify opportunities for in-person meetings and establish scheduled conference calls. The mentor's role required sharing experiences and acting as a resource. The mentee's role required actively bringing questions and identifying barriers.<bold>Conclusions: </bold>Mentorship plays a vital role in advancing surgeon knowledge and engagement with QI in ISQIC. Key themes in mentorship reflect strategies to best facilitate mentorship, which may serve as a guide to other collaboratives. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
13534505
Volume :
29
Issue :
2
Database :
Academic Search Index
Journal :
International Journal for Quality in Health Care
Publication Type :
Academic Journal
Accession number :
122906741
Full Text :
https://doi.org/10.1093/intqhc/mzx005