Percepción de habitantes del Norte de Santander sobre limitaciones del buen gobierno.

This article analyzes the perception of inhabitants of Norte de Santander (Colombia) on limitations of good governance. Two elements of the new public management, proposed by Fund of the United Nations Development Programme (PNUD) and the World Bank are considered: the absence of corruption and trust in public institutions (of all branches of power at the national, departmental and municipal areas). The perception of citizens was obtained through the application of a survey to a sample of 2,398 people between the ages of 18 and 69 years old, in forty municipalities of the department. The results demonstrated the perception of corruption and mistrust in public institutions which demand strategies to encourage citizen participation and anticorruption policies for the existence of good government. [ABSTRACT FROM AUTHOR]