La calidez en enfermería: formulación de constructo y variables relacionadas.

The warmth is a subjective phenomenon, fundamental in human relationships. The warmth is contagious, so may be a factor favoring care, but there is no consensus on its definition and domains. Since warmth is a predictor of user satisfaction, it is relevant to use an appropriate way to measure it; however, there have not been found ways to measure it, which motivated this revision. The three-stage procedure of Luiz Pasquali was used to do that, which considers Theoretical, Empirical and Analytical phases. This paper presents the results of the first theoretical phase: behaviors associated with warmth previously identified in the literature. Objectives: To identify behaviors that represent the warmth of the Nurse by reviewing specialized literature, and to operationalize the construct warmth and related variables. Method: Integrative literature review that included the exploration and analysis of the evidence on warmth, which corresponds to the first stage of the research project entitled: Construction and validation of a scale for measuring this warmth in Nursing, which aims to build and validate a scale to measure this phenomenon. This work corresponds to the Theoretical Phase of Pascuali's model. Definition of warmth was revised by using dictionaries and technical articles from various repositories. The descriptors used were "warmth" and "warmth and nursing" in Spanish and English. To define the construct and its variables, the Ethel Bauzer's procedures and Floyd Fowler's method were also considered to supplement the Pascuali's model. Results: Formulation of the construct Warmth in Nursing which includes, 2 domains, 28 verbal variables, 9 nonverbal variables and 93 behaviors. Conclusions: The results of the theoretical phase of the applied model, allowed to formulate the construct domains and variables of Warmth in Nursing. These contributions are of interest for the management of nursing care and teaching, as are directly related to user satisfaction. [ABSTRACT FROM AUTHOR]