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Why Help On Tech Is Unbearable.

Authors :
MURPHY, KATE
Source :
New York Times. 7/4/2016, Vol. 165 Issue 57283, pB1-B4. 2p. 1 Color Photograph.
Publication Year :
2016

Abstract

The article presents information on the lack of technology support for customers of cable and mobile companies, the impact of company procedures on the service provided by tech support agents, and excellent tech support provided by firms that include GoDaddy, Amazon Prime, and Apple.

Subjects

Subjects :
*CUSTOMER services

Details

Language :
English
ISSN :
03624331
Volume :
165
Issue :
57283
Database :
Academic Search Index
Journal :
New York Times
Publication Type :
News
Accession number :
116587212