A Different Sears Looks a Lot Like Some of Its Rivals.

Reports on the opening of Sears Grand in West Jordan, Utah and the changes in structure from the traditional Sears department store. Inclusion of an entertainment, grocery, and garden section; Customer service call boxes; Location of cash registers at the front of the store; Struggle of Sears to keep up with the competition in recent years; Decrease in sales in newly renovated stores; Comments of Alan J. Lacy, chairman and chief executive.