Are we human, or are we dentists?

There are often moments in life when you can pinpoint exactly where you were, what you were doing and how you felt. From the ecstasy of your wedding to the moment you found out about a family bereavement, those feelings stay with you for the rest of your life. As dental professionals, it is understandable that, given the pressures exerted by UDAs and the way the contracts are, many patients will be treated and forgotten about by the time the next person is in the chair. [ABSTRACT FROM AUTHOR]