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Herramienta para el diagnóstico de la gestión en gobiernos locales cubanos.

Herramienta para el diagnóstico de la gestión en gobiernos locales cubanos.

Authors :
Hernández-Gallardo, Sara Catalina
Pérez-García, Waldo
Bello-Hernández, Mario
Source :
Ingenieria Industrial. sep-dic2013, Vol. 34 Issue 3, p239-251. 13p.
Publication Year :
2013

Abstract

In this paper it is described a tool for the evaluation and diagnosis of the quality and environmental management, which is valid for the Cuban local governments. It were considered as fundamental characteristics of the tool: the applicability, adequacy to the context of the Cuban local governments, pertinence for identifying improvement opportunities, feasibility for the formulation of strategies and consistency in order to increase the management effectiveness. The evaluation and diagnosis were conceived by indicators associated to diagnostic components. The tool was applied at the Cifuentes' local government in Villa Clara province. There was a performance improvement in this local government as a result of the application of the tool, which is demonstrated by the results of the indicators. [ABSTRACT FROM AUTHOR]

Details

Language :
Spanish
ISSN :
02585960
Volume :
34
Issue :
3
Database :
Academic Search Index
Journal :
Ingenieria Industrial
Publication Type :
Academic Journal
Accession number :
108923201