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Impact of virtual atmospherics and functional qualities on the online gambler's experience.

Authors :
Abarbanel, Brett
Bernhard, Bo
Singh, A. K.
Lucas, Anthony
Source :
Behaviour & Information Technology. Oct2015, Vol. 34 Issue 10, p1005-1021. 17p. 3 Diagrams, 9 Charts.
Publication Year :
2015

Abstract

This study empirically tests a stimulus–organism–response (S–O–R) structural model that proposes that an online casino's atmospheric cues and functional qualities influence individuals' affective and cognitive responses, which in turn impact consumer behavioural intentions. Using self-reported data from a primarily US-based sample, analysed elements of the online gambling site stimulus included high and low task-relevant cues, financial trust, and gambling value. Demographic characteristics were found to moderate the relationship between the stimulus and internal satisfaction, with demographic group differences found among all stimulus constructs. Results emphasise the significant role that atmospherics and functional qualities play in generating positive behaviours from online gamblers, with additional implications in marketplace competitiveness and in responsible gambling practices. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
0144929X
Volume :
34
Issue :
10
Database :
Academic Search Index
Journal :
Behaviour & Information Technology
Publication Type :
Academic Journal
Accession number :
108755539
Full Text :
https://doi.org/10.1080/0144929X.2015.1046930