Multistakeholder Strategic Third-Party Logistics Provider Selection: A Real Case in China.

Outsourcing logistics to third-party logistics (3PL) providers is becoming an increasing trend for companies seeking improved customer service and competitiveness. Choosing a suitable and competitive logistics provider has become more important than ever. In this study, we developed an evaluation and selection framework on strategic 3PL provider selection on the basis of a real case application in China. Multiple criteria and multiple stakeholders were considered to balance the various measurements in this framework. In the actual application, we chose the PROMETHEE technique as our specific evaluation method and we also assessed its effectiveness with further analysis. The results show that our proposed holistic framework is well suited for the strategic 3PL provider selection problem. [ABSTRACT FROM AUTHOR]