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Benchmarking, Benchaction, and Benchlearning: Rework Mitigation in Projects.
- Source :
-
Journal of Management in Engineering . Oct2003, Vol. 19 Issue 4, p147-159. 13p. 1 Diagram, 12 Charts, 2 Graphs. - Publication Year :
- 2003
-
Abstract
- The Australian government has issued several calls to improve the performance of the construction industry. A lack of available benchmark metrics has made it difficult, if not impossible, for organizations to identify areas to target for process improvement. A significant factor that has been found to contribute to poor organizational and project performance is rework. Using the results of a questionnaire survey, the paper presents and discusses a series of benchmark metrics for the causes and costs of rework for 161 construction projects. A generic framework for benchmarking rework at the interfaces of a project’s life cycle is proposed, and unstructured interviews are used to subject the proposed framework to validation by industry practitioners. [ABSTRACT FROM AUTHOR]
Details
- Language :
- English
- ISSN :
- 0742597X
- Volume :
- 19
- Issue :
- 4
- Database :
- Academic Search Index
- Journal :
- Journal of Management in Engineering
- Publication Type :
- Academic Journal
- Accession number :
- 10848700
- Full Text :
- https://doi.org/10.1061/(ASCE)0742-597X(2003)19:4(147)