HEARD IN THE HALLWAYS.

Some of the most interesting conversations took place outside of the format sessions at this year's IABC international conference. The current economy and its future prospects seemed to be top-of-mind for just about everybody. The conference was in Toronto, Ontario, after all, one of the hot spots for severe acute respiratory syndrome. SARS was also the reason the conference was more lightly attended than usual, as communicators opted not to expose themselves to any risk. Communicators everywhere struggle to get management to understand the value of communication. Communicators expressed concern about a relatively new issue message overload. communicators are struggling to find a way to continue to use e-mail effectively.