Can anyone work the video?

Calls for designers to make electronic products, such as videocassette recorders, easy to use. Mixture of specific guidelines and general principles that are elements of good design practice; Zipf principle's encouragement of a design that plays safe and avoids mistakes; Principle of Least Effort formulated by American philologist George Zipf; Argument that a VCR can be made more usable without compromising its technical features. INSET: When 'simpler to use' does not mean simple....