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Grow Motivation Through Gamification.
- Source :
-
CRM Magazine . Feb2015, Vol. 19 Issue 2, p4-4. 1p. - Publication Year :
- 2015
-
Abstract
- The article discusses the application of gamification solutions in contact centers. It mentions that gamification provides a framework which enables organizations to motivate employees and customers. It informs about several center gamification vendors including Badgeville, Bunchball and ClearView. It also gives reference of "2014-2015 Gamification Product and Market Report" of the consulting firm DMG Consulting.
- Subjects :
- *GAMIFICATION
*CALL centers
*EMPLOYEE motivation
Subjects
Details
- Language :
- English
- ISSN :
- 15298728
- Volume :
- 19
- Issue :
- 2
- Database :
- Academic Search Index
- Journal :
- CRM Magazine
- Publication Type :
- Periodical
- Accession number :
- 102601235