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The Guesting of Retail.
- Source :
-
New York Times . 3/28/2015, Vol. 164 Issue 56819, pB1-B2. 2p. 1 Color Photograph, 1 Black and White Photograph. - Publication Year :
- 2015
-
Abstract
- The article discusses a trend within the retail industry of various stores and companies approaching shoppers as guests rather than as customers. Topics addressed include the practice of cashiers using the phrase "following guest" to get the attention of customers waiting in line, as well as the role of entertainment and hospitality company Disney in originating the trend.
Details
- Language :
- English
- ISSN :
- 03624331
- Volume :
- 164
- Issue :
- 56819
- Database :
- Academic Search Index
- Journal :
- New York Times
- Publication Type :
- News
- Accession number :
- 101766830