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Changing organisational culture: another role for self-advocacy?
- Source :
-
Tizard Learning Disability Review . 2015, Vol. 20 Issue 2, p69-76. 8p. - Publication Year :
- 2015
-
Abstract
- Purpose -- Improvements in organisational culture are a common recommendation of enquiries into system failure and an aspiration of policy. The purpose of this paper is to explore an initiative to change culture in a low-secure service through the introduction of a self-advocacy group. Design/methodology/approach -- An independent evaluation was carried out by a university research team. A theory-based methodology was deployed with qualitative data gathered through observations, interviews and focus groups. Findings -- Culture change was reported by senior managers and clinicians in relation to the transparency of the service, decision making regarding resources, and engagement of patients in redesign. Self-advocacy group members reported a different relationship with senior management which in turn enabled greater influence in the organisation. Achieving these impacts relied on independent and skilled external facilitation, support from senior managers, and a calm and democratic atmosphere in the meetings. Ward staff were kept at an arms-length from the group and were less certain that it had made any difference to the way in which the ward operated. Research limitations/implications -- The research was only based in one organisation and the impacts of the initiative may vary with a different local context. Research in a wider sample of organisations and culture change initiatives will provide greater insights. Practical implications -- Self-advocacy groups can lead to organisation culture change alongside benefits for individual group members but require funding, external and independent facilitation, and organisational endorsement and support. Originality/value -- This paper adds to the limited literature regarding culture change in secure services and services for people with a learning disability in general and also to the understanding of the impact of self-advocacy groups. [ABSTRACT FROM AUTHOR]
- Subjects :
- *ATTITUDE (Psychology)
*AUDITING
*CHANGE
*CONCEPTUAL structures
*CORPORATE culture
*FOCUS groups
*INTERVIEWING
*RESEARCH methodology
*CASE studies
*MEDICAL quality control
*MEDICAL care research
*SCIENTIFIC observation
*ORGANIZATIONAL change
*RESEARCH funding
*WORK environment
*QUALITATIVE research
*ORGANIZATIONAL structure
*MANAGEMENT styles
*THEORY
*SELF advocacy
Subjects
Details
- Language :
- English
- ISSN :
- 13595474
- Volume :
- 20
- Issue :
- 2
- Database :
- Academic Search Index
- Journal :
- Tizard Learning Disability Review
- Publication Type :
- Academic Journal
- Accession number :
- 101434355
- Full Text :
- https://doi.org/10.1108/TLDR-08-2014-0026