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PROCESS MAPPING AND FEASIBILITY OF ITS PRACTICAL IMPLEMENTATION WITHIN THE PUBLIC ADMINISTRATION IN SLOVAK REPUBLIC.
- Source :
-
Ad Alta: Journal of Interdisciplinary Research . 2014, Vol. 4 Issue 2, p26-29. 4p. - Publication Year :
- 2014
-
Abstract
- This article deals with the process mapping which is applied as a tool improving the effectiveness of public administration. The aim is to summarize the theoretical learning and to propose the recommendations improving the existing status. The author summarizes the gained theoretical knowledge from the field where he focuses mainly on process classification and process management. Author performed a pilot NPS survey and analyses the key outcomes. As well he formulates the recommendations with the aim to drive the process improvement and optimization in the public sector. [ABSTRACT FROM AUTHOR]
Details
- Language :
- English
- ISSN :
- 18047890
- Volume :
- 4
- Issue :
- 2
- Database :
- Academic Search Index
- Journal :
- Ad Alta: Journal of Interdisciplinary Research
- Publication Type :
- Academic Journal
- Accession number :
- 100436825
- Full Text :
- https://doi.org/10.33543/04022629