Back to Search Start Over

PROCESS MAPPING AND FEASIBILITY OF ITS PRACTICAL IMPLEMENTATION WITHIN THE PUBLIC ADMINISTRATION IN SLOVAK REPUBLIC.

Authors :
MÚČKA, MAREK ARENDARČÍK
Source :
Ad Alta: Journal of Interdisciplinary Research. 2014, Vol. 4 Issue 2, p26-29. 4p.
Publication Year :
2014

Abstract

This article deals with the process mapping which is applied as a tool improving the effectiveness of public administration. The aim is to summarize the theoretical learning and to propose the recommendations improving the existing status. The author summarizes the gained theoretical knowledge from the field where he focuses mainly on process classification and process management. Author performed a pilot NPS survey and analyses the key outcomes. As well he formulates the recommendations with the aim to drive the process improvement and optimization in the public sector. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
18047890
Volume :
4
Issue :
2
Database :
Academic Search Index
Journal :
Ad Alta: Journal of Interdisciplinary Research
Publication Type :
Academic Journal
Accession number :
100436825
Full Text :
https://doi.org/10.33543/04022629