9,588 results on '"workplace violence"'
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2. “If you want peace avoid interpersonal conflict”: a moderating role of organizational climate
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Singh, Anurag and Waldia, Neelam
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- 2024
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3. A scoping review on combating workplace violence against psychiatry residents
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Oyetunji, Aderonke, Bunte, Kailee, and Bellman, Val
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- 2024
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4. “When They Go Low”: Preparing Information Professionals for Threats of Violence in Library Workplaces
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Patin, Beth
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- 2024
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5. “Thriving at the Margins”: Understanding Workplace Mistreatment and the Impostor Phenomenon Among Latina Faculty in STEM.
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Chakraverty, Devasmita
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Impostor phenomenon among Latina faculty in science, technology, engineering, and mathematics (STEM) is understudied. Latinas hold only 1.7% of all STEM-related jobs, experiencing both mistreatment (conscious and unconscious; physical, and mental forms of harassment and violence) and impostor phenomenon (feeling like a fraud and the inability to internalize success). Using Crenshaw’s theory of intersectionality, this exploratory study examined how Latina STEM faculty related their impostor phenomenon with interpersonal mistreatment. This qualitative study examined the intersectionality of multiple identities: professional, personal, and cultural, related to their impostor experiences, among 13 participants. One-on-one phone interviews were analyzed inductively. Thematic analysis revealed that interviewees experienced explicit or implicit messaging at work; mistreatment of colleagues and students; and the internalization of mistreatment. Multiple identities (cultural identity as Latina, gender identity, and professional identity as STEM faculty) intersected, contributing to feelings of being marginalized. This is the first study to examine how Latina faculty thrive at the margins, being told that they do not belong in STEM and their minority background got them the position. This study positions impostor phenomenon as more than an internal feeling and critically examines power structures that keep minorities at the periphery. [ABSTRACT FROM AUTHOR]
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- 2024
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6. Kindness beyond care: an integrative review of kindness in the nursing profession.
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Frangieh, Jihane, Chow, Sotera, Rodney, Tamar, Monk, Jermaine J., Lucas, Laura S., and Hughes, Robie Victoria
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Background: In the nursing profession, it is concerning to witness frequent occurrences of incivility in the workplace. Therefore, it is imperative to foster a shift in interpersonal interactions. One effective strategy to cultivate a culture of civility is through the practice of Kindness.Objectives: This review explored the role of kindness in nursing beyond bedside care, incorporating insights from psychology and social sciences to define and apply kindness in practice. The goal was to identify ways for nurses to use kindness to reduce workplace incivility and promote a thriving environment.Design: The authors conducted an integrative review to synthesize data from various sources, including experimental and non-experimental studies, to enhance understanding and offer diverse perspectives on the subject.Data Sources: The authors systematically searched CINAHL, PubMed, Embase, and APA Psych Info for peer-reviewed papers on “kindness” and “nursing” published between 2012 and 2024, excluding opinion articles, letters, reviews, commentaries, and papers focused on kindness in the context of therapeutic care.Methods: The authors followed Whittmore and Kafl’s (2005) structured date extraction protocol steps and performed comparative analysis of extracted data tables to verify content uniformity.Results: Seven articles met inclusion criteria, and several key themes were identified: (1) Definition of kindness, (2) Examples of kindness in Action, illustrating how these behaviors manifest in everyday interactions, (3) Interpretation of kindness from multiple perspectives.Conclusions: Acts of intentional kindness are potent tools that can mitigate workplace incivility and cultivate a culture of kindness among nurses and, by extension, positively impact the broader society. Further research is essential to establish a unified definition of kindness in nursing, identify its antecedents and attributes, and conduct empirical studies to substantiate these concepts. [ABSTRACT FROM AUTHOR]- Published
- 2024
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7. The impact of workplace violence on healthcare professionals' quality of life: the mediating role of social support.
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Abuhasheesh, Sahar, Al-Hussami, Mahmoud, Shehadeh, Jumana, and Darwish Elhajji, Feras
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Background: Workplace violence (WPV) is considered a global public health issue that places physical and mental burdens on healthcare professionals (HCPs). WPV generally negatively affects quality of life (QOL). Purpose: This study aimed to determine the prevalence of WPV in HCPs and its association with their QOL in the presence of social support. Methods: Cross-sectional, descriptive, correlational research was conducted in medical, surgical, intensive care, and emergency departments in hospitals in Amman. A total of 367 HCPs filled questionnaires designed to evaluate aspects related to WPV, QOL, and social support. Results: The prevalence of verbal and physical violence was 83.1 and 23.4%, respectively. Low levels of WPV, moderate to high level of social support, and low to moderate total QOL were noted. Conclusion: Verbal violence was more dominant among HCPs. WPV negatively affects most domains of HCPs' QOL. Social support successfully alleviated the consequences of WPV. Points for practitioners: Verbal violence is more dominant among HCPs in Jordan WPV negatively affects most domains of HCPs' QOL Social support successfully alleviates the consequences of WPV [ABSTRACT FROM AUTHOR]
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- 2024
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8. Interns' and Junior Nurses' Workplace‐Violence Perceptions, Coping Confidence and Attitudes Towards Violence Management: A Structural Equation Model Analysis.
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Chen, Li, Zhang, Aihua, and Feng, Xianqiong
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NURSES' attitudes , *VIOLENCE in the workplace , *STRUCTURAL equation modeling , *ATTITUDE (Psychology) , *CONFIDENCE - Abstract
ABSTRACT Aim Design Methods Results Conclusions Implications Reporting Method Patient or Public Contribution To investigate interns' and junior nurses' perceptions, coping confidence and attitudes towards workplace violence in China.Cross‐sectional survey study involving 622 interns or nurses with < 5 years of hospital experience.Data were gathered from the largest tertiary hospital in southwestern mainland China using a general information questionnaire, the Perception of Aggression Scale, the Confidence in Coping with Patient Aggression Instrument and the Management of Aggressive and Violence Attitude Scale. Structural equation modelling was used to understand relationships and pathways between the nurses' perceptions of, confidence in dealing with and attitudes towards managing workplace violence.The average scores for the perception of workplace violence, confidence in coping with workplace violence and attitudes towards violence management were 37.44 (±11.60), 29.84 (±8.23) and 81.87 (±23.72), respectively. Perceptions of workplace violence, confidence in coping with workplace violence and attitudes towards violence management show low to moderate correlations; confidence in coping with workplace violence was the mediating variable in the interactions among the three variables.Interns and junior nurses have weaker perceptions of workplace violence, lower confidence in their ability to cope with violence and more negative attitudes towards violence management. Perceptions of workplace violence affected attitudes towards violence management through the intermediary role of confidence in coping with workplace violence.Nursing managers should increase education and training to improve interns' and junior nurses' awareness and confidence in dealing with workplace violence. Healthcare organisations should prevent and manage workplace violence to develop nurses' positive attitudes towards violence management.The study adhered to the STROBE checklist of cross‐sectional studies.Interns and nurses with < 5 years of experience participated by voluntarily completing a paper questionnaire. [ABSTRACT FROM AUTHOR]
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- 2024
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9. The mediating role of surface and deep acting and the moderating effect of occupational identity in workplace violence and sleep quality among psychiatric nurses: a cross-sectional study.
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Zhang, Ke, Wang, Jiayi, Wu, Yuekun, Zhang, Di, Yang, Chenxin, and Wu, Hui
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CROSS-sectional method , *SCALE analysis (Psychology) , *STATISTICAL correlation , *PSYCHOLOGICAL burnout , *RESEARCH funding , *T-test (Statistics) , *STATISTICAL sampling , *QUESTIONNAIRES , *PROFESSIONAL identity , *VIOLENCE in the workplace , *DESCRIPTIVE statistics , *PSYCHIATRIC nurses , *ONE-way analysis of variance , *JOB stress , *RESEARCH , *SLEEP quality , *DATA analysis software , *FACTOR analysis , *CONFIDENCE intervals - Abstract
Background: Psychiatric nurses often encounter patients with mental health disorders and consequently experience prolonged periods of high stress, increased workload, and frequent incidents of workplace violence. These aspects can lead to a higher incidence of poor sleep quality. This study examined the interplay between workplace violence and emotional labour (surface and deep acting) to suggest measures for enhancing sleep quality among psychiatric nurses. Methods: A total of 300 completed and valid online questionnaires were collected. The Pittsburgh Sleep Quality Index was used to measure sleep quality, Workplace Violence Scale (WVS) to measure the occurrence of workplace violence, and Emotional Labour Scale to measure surface and deep acting. The data were analysed using Hayes' PROCESS macro with SPSS. Independent samples t-tests and one-way ANOVA were used to compare differences in sleep quality and emotional labour (surface and deep acting) between psychiatric nurses with different demographics. Results: The prevalence of poor sleep quality (PSQI > 5) was 55% among the nurses. Surface acting in emotional labour partially mediated the relationship between workplace violence and sleep quality(a1*b1=0.035,95%CI: 0.002, 0.079), whereas deep acting had a suppressive effect(a2*b2=-0.033,95%CI: -0.071, -0.003). Occupational identity had a positive moderating effect on the relationship between workplace violence and surface acting(Effect=0.091,95%CI: 0.004, 0.179). Conclusions: The relationship between workplace violence and poor sleep quality was partially mediated by surface acting and suppressed by deep acting. Moreover, nurses with higher occupational identity engaged in more surface acting after workplace violence. Workplace violence, surface acting, and deep acting emerged as significant factors influencing sleep quality among psychiatric nurses. Deep acting can reduce the impact of workplace violence on sleep quality. The results provide a new and expanded view of the interplay between workplace violence and emotional labour concerning sleep quality. Interprofessional collaboration with clinicians, administrators, educators, and spiritual leaders can contribute to the development of related education and training. Trial registration: Chinese Clinical Trial Registry ChiCTR2200062347. https://www.chictr.org.cn/showproj.html?proj=173264 [ABSTRACT FROM AUTHOR]
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- 2024
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10. A silent pandemic of violence against providers in obstetrics and gynecology: A mixed‐methods study based on a global survey.
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Endler, Margit, Ramirez‐Negrin, Atziri, and Sohail, Rubina
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VIOLENCE in the workplace , *LABOR market , *MEDICAL personnel , *JOB satisfaction , *RIGHT to health - Abstract
Objectives Methods Results Conclusion To quantify and qualify the experience of workplace violence (WPV) in a global sample of providers in obstetrics and gynecology (OBGYN).We performed a mixed‐methods analysis on data from a global survey. Survey content was designed around categorical and open‐ended questions in relation to WPV; the occurrence and character, the physical and psychological consequences, training and support structures, and perceived triggers of the experience of WPV. Quantitative data were analyzed using descriptive statistics and text data using mixed deductive‐inductive content analysis. These data were integrated using convergent joint display.Between October 2023 and January 2024, survey responses were collected from 77 individual countries. Among the final sample, 764/1016 (75.2%) had experienced WPV, 699/1016 (68.8%) verbal, and 123/1016 (12.1%) physical violence. The violence affected physical health, psychological health, or job satisfaction for 106/764 (13.9%), 36/7642 (47.4%), and 222/764 (29.1%) of individuals respectively; 216/764 (28.3%) received support. Main WPV triggers were staff shortages, lack of security personnel, and long waiting times, identified by 38.8%, 37.5%, and 37.3% of respondents respectively. Qualitative data indicated that violence caused severe and long‐lasting suffering. Catalysts for WPV were often reported as complex interplays between unmet or unrealistic expectations and insufficient resources. Lack of support for WPV was explained as violence being “part of the job” and a culture of assumed resilience among providers.WPV against OBGYN providers seems to be ubiquitous, arises from a complex interplay of factors, and causes significant injury while receiving insufficient mitigation and support. [ABSTRACT FROM AUTHOR]
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- 2024
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11. A Cross‐Sectional Study Exploring the Impact of Violence on Healthcare Employees' Work Engagement and Meaningful Work.
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Tiryaki Sen, Hanife, Sahin, Safiye, and Polat, Nimet
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PREVENTION of violence in the workplace , *JOB involvement , *CROSS-sectional method , *VIOLENCE , *COMPUTER software , *INTERPROFESSIONAL relations , *INVECTIVE , *STATISTICAL sampling , *QUESTIONNAIRES , *INTERVIEWING , *MULTIPLE regression analysis , *VIOLENCE in the workplace , *DESCRIPTIVE statistics , *AGE distribution , *JOB evaluation , *SURVEYS , *RESEARCH , *RESEARCH methodology , *DATA analysis software , *REGRESSION analysis - Abstract
Aim: This study aims to determine the prevalence of workplace violence against healthcare professionals and its effects on work engagement and meaningful work in healthcare settings. Design: This study is designed as an analytical cross‐sectional study. Methods: This study surveyed 676 healthcare professionals in Turkiye between June and December 2022, using face‐to‐face and online methods. Scales measured exposure to and witnessing violence, work engagement, and meaningful work. The study has adhered to STROBE guidelines. Statistical analyses included descriptive, correlation, and linear regression. Results: According to the results, shouting and cursing by patients and their companions were determined as the most common type of violence encountered by healthcare professionals. The effect of healthcare professionals' exposure to violence from patients' companion on work engagement and witnessing to violence from colleagues on meaningful work were found to be negative and significant. Discussion: The findings emphasise the urgent need for interventions addressing workplace violence against healthcare professionals. Since workplace violence significantly reduces work engagement and the sense of meaningful work in healthcare setting. Impact: By highlighting the prevalence of workplace violence and its negative impact on both work engagement and meaningful work in healthcare setting, this study provides critical evidence for policymakers and healthcare administrators. Patient or Public Contribution: The participants in this study were healthcare professionals who had direct contact with patients and their relatives. [ABSTRACT FROM AUTHOR]
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- 2024
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12. Medical and surgical nurses' experiences of modifying and implementing contextually suitable Safewards interventions into medical and surgical hospital wards.
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Luck, Lauretta, Kaczorowski, Kellie, White, Melissa, Dickens, Geoffrey, and McDermid, Fiona
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PREVENTION of violence in the workplace , *EMPATHY , *QUALITATIVE research , *HUMAN services programs , *MENTAL health services , *RESEARCH funding , *VIOLENCE against medical personnel , *HOSPITAL nursing staff , *INTERVIEWING , *THEMATIC analysis , *JOB satisfaction , *SOUND recordings , *NURSES' attitudes , *ACTION research , *NURSING practice , *RESEARCH methodology , *MEDICAL-surgical nurses , *DATA analysis software , *INDUSTRIAL safety , *HOSPITAL wards - Abstract
Aim: To explore general nurses' experiences of modifying and implementing contextually suitable Safewards interventions into medical and surgical hospital wards. Design: Qualitative action research was used working with nurses as co‐researchers. Methods: Pre‐implementation focus groups were conducted in April 2022 to understand and explore the current strategies nurses utilized to avert, respond to or decrease violence. Following this, two Safewards interventions were modified by the nurses on the wards. Post‐implementation focus groups were conducted in October 2022, to explore the nurses' experience of implementing Safewards interventions and the effect on their nursing practice. Data were analysed using Braun and Clarke's framework for thematic analysis. Results: Three themes emerged from the analysis of the pre‐implementation focus groups that reflected the type of violence experienced by these nurses and the context within which they occurred: 'the space is hectic'; 'it can feel like a battlefield'; and 'the aftermath'. These themes encompass the nurses' experience of violence from patients and their visitors. Following the implementation of two modified Safewards interventions, the analysis of the focus groups reflected a change in nursing skills to avert or respond to violence: 'Safewards in action'; 'empathy and self‐reflection'; and 'moving forward'. Conclusion: Safewards interventions can be successfully modified and used in general hospital wards and influence nursing practice to manage patient and visitor violence. Implications for the Profession: In the interests of safety, successful interventions to reduce violence towards general hospital nurses should be a priority for managers and healthcare organizations. Averting, mitigating and managing violence can decrease the negative professional and personal effect on nurses and ultimately improve well‐being, job satisfaction and retention rates. Furthermore, decreasing violence or aggressive incidents leads to a safer patient experience and decreased number of nursing errors ultimately improving patient experiences and outcomes. Understanding nurses' experiences of violence and working with them to explore and develop contextually relevant solutions increases their capacity to respond to and avert violent incidents. Contextually modified Safewards interventions offer one such solution and potentially has wider implications for healthcare settings beyond the specific wards studied. Impact: This study addressed the implementation of modified Safewards strategies in medical and surgical wards to prevent violence.Three themes emerged from the analysis of the pre‐implementation focus groups that reflected the type of violence experienced by these nurses and the context within which they occurred.Following the implementation of two modified Safewards interventions, the post‐implementation focus groups reported positive changes to their practices using the modified resources to prevent violence from patients and their visitors.Mental health interventions, such as those used in the Safewards model can be modified and provide a tool kit of interventions that can be used by medical and surgical nurses. Reporting Method: This paper has adhered to the COREQ guidelines. Patient or Public Contribution: No patient or public contribution. What Does this Paper Contribute to the wider Global Clinical Community?: This paper outlines and discusses the action research approach undertaken to work with general hospital nurses to modify mental health nurses' Safewards interventions into their clinical practice.This paper provides evidence of the 'real world' application of Safewards interventions by medical and surgical nurses in general hospital wards.This paper presents qualitative findings based on focus group methods to highlight the narratives of general nurses and their experiences of violence. [ABSTRACT FROM AUTHOR]
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- 2024
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13. Exploring the protective capabilities developed by hospital nurses to deflect workplace violence: a qualitative study in Taiwan.
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Wang, Tsu-Chi, Kuo, Ting-Ya, Tung, Tao-Hsin, Chen, Peter Y., and Chen, Fu-Li
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PREVENTION of violence in the workplace , *NURSE-patient relationships , *ACADEMIC medical centers , *QUALITATIVE research , *RESEARCH funding , *HOSPITAL nursing staff , *PROBLEM solving , *DESCRIPTIVE statistics , *THEMATIC analysis , *NURSES' attitudes , *COMMUNICATION , *INTERPERSONAL relations , *DATA analysis software , *CONFLICT management - Abstract
Background: Workplace violence is a serious safety hazard in the healthcare sector and has attracted much attention worldwide, especially for nursing staff. Equipping nursing personnel with protective capabilities for workplace violence can reduce the risk they face in work settings. This study explored scenarios of common violent patient–nurse conflicts in the workplace of hospital nursing staff and their capabilities for de-escalating such conflicts. Methods: We used a qualitative content analysis for this study. Qualitative interviews were conducted with 21 nurses in two teaching hospitals in New Taipei City, Taiwan, until data saturation was reached. The data were transcribed, encoded, and analyzed and similar concepts were grouped under the same category. Results: Four categories of workplace violence scenarios common to hospital nursing staff were identified: unreasonable requests, caring for high-risk patients, long waiting times for medical consultation, and close contact when caring for patients. Two protective capabilities were recognized: communication and interpersonal capabilities and problem-solving skills. Each scenario may require a different combination of abilities. Conclusion: Our findings suggest that a violence-prevention training program could be designed for various workplace violence scenarios to enhance nurses' abilities to de-escalate workplace violence in hospitals. [ABSTRACT FROM AUTHOR]
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- 2024
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14. Aggressive Behaviour Risk Assessment Tool for Hospitalised Patients in Non‐Psychiatric Inpatient Units.
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Kim, Son Chae, Vejnovich, Chris, Hall, Lyndsi, Rawlings, Melinda, and Thompson, Karissa
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RECEIVER operating characteristic curves , *INDUSTRIAL safety , *BEHAVIORAL assessment , *VIOLENCE in the workplace , *RISK of violence , *PSYCHIATRIC nursing - Abstract
ABSTRACT Aim Design Methods Results Conclusion Implications for Patient Care Impact Reporting Method Patient or Public Contribution To refine and validate an electronic version of the Aggressive Behaviour Risk Assessment Tool (ABRAT) and determine the sensitivity and specificity for identifying potentially violent patients in non‐psychiatric inpatient units.A prospective cohort study design was used.All patients admitted or transferred to three inpatient units of an acute care hospital in Nebraska, USA, from 7 February to 9 April 2023, were included. The 10‐item ABRAT assessments were performed daily for the first 3 days of admission. The violent events were collected until discharge in three categories: Physical aggression towards others, physical aggression towards property and verbal intimidation/threat towards others. Kendall's tau tests and a multivariate logistic regression procedure were performed to select a parsimonious set of items that best predict violent events.Of 1179 patients, 69 had ≥1 violent event (5.9%). The revised six‐item tool with item weighting was named ABRAT for Hospitalised Patients (ABRAT‐H). The area under the curve from the Receiver Operating Characteristics analysis was 0.82. The sensitivity and specificity at a cutoff score of two were 68.1% and 85.2%, respectively. As ABRAT‐H scores increased, the percentage of violent patients also increased and for patients with scores
≥ 5, 55.2% became violent.ABRAT‐H appears to be useful for identifying potentially violent patients in non‐psychiatric inpatient units with satisfactory sensitivity and specificity.The availability of ABRAT‐H may help provide focused preventive measures that target patients at high risk for violence and reduce violent events.A majority of the nursing workforce is employed in acute care hospital setting, and the availability of ABRAT‐H can further enhance the culture of a safe work environment and have positive impacts not only on the nurses' physical and mental health but also on the quality of patient care.We have adhered to relevant STROBE guidelines for reporting observational studies.No Patient or Public Contribution. [ABSTRACT FROM AUTHOR]- Published
- 2024
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15. Suicidal ideation among non-physician hospital system staff: Prevalence and workplace correlates.
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Chan, Chi C., Faherty, Cara, Rahman, Nimra, Murrough, James W., Benn, Emma K.T., Clark, Uraina, Mohamed, Nihal, DePierro, Jonathan M., Ripp, Jonathan A., and Peccoralo, Lauren A.
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MENTAL health services , *MEDICAL personnel , *SUICIDE risk factors , *VIOLENCE in the workplace , *SUICIDAL ideation , *PHYSICIANS' assistants - Abstract
Research suggests that healthcare workers are at greater risk for suicide than other occupations, but most published studies focus on physicians. This study examines the prevalence of suicidal ideation (SI) and associated occupational factors among a broad group of non-physician healthcare staff. An anonymous online survey was sent to a random sample of 30 % of non-physician healthcare staff at a large urban healthcare system between September and November 2022. Weighted multivariable binary logistic regressions were conducted to determine the workplace and mental health factors associated with SI. The 1084 respondents included nurses, administrative staff, research staff, medical assistants, nurse practitioners, physician assistants, and other roles. Of the sample, 8.8 % endorsed having SI over the prior two weeks. Results of the regression indicated that, after adjusting for demographic factors, greater odds of SI were associated with physical violence experienced from a patient or visitor (odds ratio [OR] = 2.15, 95 % confidence interval [CI] = 1.06–4.37), lower perceived leadership support (OR = 0.95, 95 % CI = 0.92–0.98), and positive screening for depression (OR = 4.66, 95 % CI = 2.45–8.86). Exploratory analysis suggests that depression may be a mediating factor between workplace stressors and SI. Limitations include the response rate, the use of a single item to assess SI, and the cross-sectional design. Findings suggest that workplace violence and leadership support are important occupational factors associated with SI among healthcare workers. Reducing and mitigating workplace violence, enhancing leadership support, and improving access to mental health care should be considered targets for interventions to decrease suicide risk in this population. • SI prevalence and correlates were examined in nonphysician healthcare staff. • Physical abuse by a patient or their visitor was associated with SI. • Lower leadership support was associated with SI. • Depression may mediate the relationship between workplace factors and SI. [ABSTRACT FROM AUTHOR]
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- 2024
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16. Beyond the Basics: Partnerships and Innovations for Empowerment to Address Workplace Violence, a Call to Action.
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Tellson, Alaina, Huddleston, Penny, Powell, Kristine, Tolentino, Remy, Cassity, Walter, Weller, Stephen, and Vaughn, Barbara
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PREVENTION of violence in the workplace ,EMPLOYEE education ,BEHAVIOR disorders ,INTERDISCIPLINARY education ,SELF-efficacy ,WORK environment ,PEER relations ,VIOLENCE in the workplace ,AGGRESSION (Psychology) ,HEALTH promotion ,ORGANIZATIONAL goals ,HEALTH care teams ,INDUSTRIAL safety - Abstract
Workplace violence (WPV) has become a crisis for health care workers, with a significant increase in violent events taking place in health care settings across the nation. Health care organizations should develop a comprehensive WPV program that includes recognition, management, and reporting of all types of WPM A large health care system developed strategies and a program to address WPX The health care system believes that a safe and respectful work environment is foundational to the goal of zero preventable harm. The "Safety in the Workplace" initiative was designed to raise awareness of concerning behaviors and to offer tools and resources for identifying, responding to, and reporting incidents of violence, aggression, or disruptive behaviors of WPV During a 6-month pilot of a WPV bundle, there was a 44% reduction in physical violence reports and a 44% reduction in reported incidents of WPX From -Julie 2020 to June 2021, there was a 10% decrease in WPV overall. [ABSTRACT FROM AUTHOR]
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- 2024
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17. The Social Media, Online and Digital Abuse and Harassment of Social Workers, Probation Officers and Social Work Students in Ireland: A National Survey.
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Burns, Kenneth, Halvey, Olwen, Súilleabháin, Fiachra Ó, O'Callaghan, Elaine, and Coelho, Gabriel
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SOCIAL media ,SOCIAL workers ,PUBLIC officers ,CYBERBULLYING ,VIOLENCE in the workplace ,AGE distribution ,WORK experience (Employment) ,STUDENTS ,SYSTEMATIC reviews ,RACE ,PROBATION ,LITERATURE reviews ,PSYCHOLOGICAL abuse - Abstract
An estimated five billion people use social media globally. The digital world enables networking and community-building beyond geographical and jurisdictional boundaries, it can facilitate information-sharing and knowledge development, and facilitates speedy access and communications links. On the other hand, digital and social media platforms can also be sources and purveyors of hurt, discrimination, defamation, hatred, abuse, cyberbullying and disinformation. Their increased usage within professional practice has become a nascent area for scholarly debate and research. Our scoping literature search indicated that there are very few studies examining this issue within the profession. This article seeks to address a considerable gap in the research by reporting the findings from an exploratory study in Ireland focusing on social workers, probation officers and social work students. Three hundred seventy-nine participants completed an online survey on their experiences of using social media, with eighty-three (21.9 per cent) participants indicating that they had experienced online and digital abuse and harassment. Facebook, Twitter (now X), and email were the top three sources of abuse and harassment by platform. [ABSTRACT FROM AUTHOR]
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- 2024
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18. Characteristics and Trends of Workplace Violence towards Frontline Health Workers under Comprehensive Interventions in a Chinese Infectious Disease Hospital.
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Huang, Yiming, Zhang, Min, He, Chuning, Wang, Fuyuan, Liu, Yujie, Wu, Jing, Luo, Qianqian, Chen, Na, and Tang, Yuting
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BULLYING prevention ,PREVENTION of racism ,PREVENTION of violence in the workplace ,COMMUNICABLE diseases ,CROSS-sectional method ,RESEARCH funding ,QUALITATIVE research ,QUESTIONNAIRES ,INTERVIEWING ,LOGISTIC regression analysis ,VIOLENCE in the workplace ,HOSPITALS ,CHI-squared test ,THEMATIC analysis ,SURVEYS ,ODDS ratio ,FRONTLINE personnel ,RESEARCH methodology ,QUALITY assurance ,DATA analysis software ,CONFIDENCE intervals ,INDUSTRIAL safety ,INDUSTRIAL hygiene - Abstract
Objectives: This study investigated workplace violence (WPV) toward frontline health workers under comprehensive interventions to improve the occupational safety and health management system in a Chinese infectious disease hospital. Methods: The risk assessment of WPV using an international questionnaire was conducted in 2018 and 2021 to compare the perceived levels of exposure to WPV and intervention measures before and after the intensification of anti-violence measures in the hospital context. Additionally, qualitative data were collected in 2021 through semi-structured and unstructured interviews, providing complementary information about WPV toward frontline health workers (HWs). Results: After establishing the occupational safety and health management system (OSHMS), the total incidence rate of WPV decreased from 60.90% in 2018 to 34.44% in 2021. Psychological violence declined significantly from 60.90% in 2018 to 33.89% in 2021. The endorsement of precautionary measures increased significantly from 2018 to 2021, including patient screening recognition, patient protocol, shift or rota changes, etc. A thematic analysis of several subthemes shows that HWs had an in-depth understanding of WPV, recognizing its multifaceted consequences in the context of complex risk factors. Conclusions: This study demonstrates a significant decrease in WPV, psychological violence, verbal abuse, bullying/mobbing, and ethnic discrimination after implementing the comprehensive OSHMS. [ABSTRACT FROM AUTHOR]
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- 2024
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19. Risky Business. Interventions to Prevent Aggression Against Health Workers From Patients at Risk: An Integrative Review.
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McCamon, Teresa, Lowe, Vicki, George, Rinchu, Gordon, Rachel, and Watson, Heather
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ABSTRACT Aim Design Methods Data Sources Results Conclusions Implications for the Profession and/or Patient Care Impact Reporting Method Patient or Public Contribution To identify best practices to prevent violence against healthcare workers by patients at risk for aggression in the adult inpatient setting.An integrative review.Conducted using the Johns Hopkins Evidence‐based Practice for Nurses and Healthcare Professionals Model. Title and abstract screening on 4186 articles resulted in 156 for full text review. Full text screening yielded 14 articles that met inclusion criteria.A search of the databases PubMed, CINAHL, Embase, and JBI from January 2019 to February 2023.The review revealed behavioural intervention teams, environmental changes, and coordinated communication plans were the most used strategies, however none demonstrated significant decreases in violence.Health systems can implement strategies shown to decrease the incidence of violence in healthcare settings globally. Lack of consistency in the evidence suggests the need for further research to assess mitigating strategies for violence against healthcare workers in inpatient hospital settings.Patient safety is a cornerstone of nursing practice; however, healthcare workers need to feel safe in their work environment. Violent events are chronically underreported, ill defined, and when reported, do not address change in the practice setting. Identifying strategies to address escalating behaviour before it results in violence is crucial for everyone's safety.This integrative review exposes the scarcity of evidence available to address rising concerns about patients on healthcare provider violence (Type II) in the workplace. Although several assessment tools for identifying violent patients exist, evidence regarding prevention is woefully absent. The review highlights potential interventions for further study to equip healthcare workers to manage patients safely and effectively before an escalation occurs.PRISMA checklist for integrative reviews.No patient or public contribution was part of this review. [ABSTRACT FROM AUTHOR]
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- 2024
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20. The Relationship Between Individual Social Responsibility and the Public's Intention to Act Violently Toward Nurses—A Cross‐Sectional Study.
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David, Efrat, Lifshitz, Mor, Kraitenbrg, Kim, and Warshawski, Sigalit
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VIOLENCE in the workplace , *CONVENIENCE sampling (Statistics) , *SOCIAL responsibility , *PERSONALITY , *SOCIOECONOMIC factors - Abstract
ABSTRACT Aims Background Design and Methods Results Conclusions Implications for the Profession and/or Patient Care Patient or Public Contribution To explore (a) the associations between individual social responsibility and the public intention to use violence against nurses; and (b) the relationship between individual social responsibility, personal variables and the public's intention to employ violence against nurses.Workplace violence against nurses is a significant widespread occupational health issue. To date, no reference has been found to the association between personality traits such as individual social responsibility and the public's intention to use violence against nurses.A cross‐sectional survey design with a convenience sample of 667 Israeli participants from among the public. A structured self‐report questionnaire was distributed, including socioeconomic variables, individual social responsibility and responses to four vignettes describing incidents of violence directed at nurses. Multiple linear regressions were calculated for intention to employ violence, with demographic variables and individual social responsibility as independent variables. The STROBE checklist for cross‐sectional studies was used for reporting.Negative correlations were found between individual social responsibility and the intention to employ violence against nurses. Gender, having witnessed physical violence and individual social responsibility explained 19% of the variance in the intention to employ violence against nurses. Demographic variables and having witnessed verbal or physical violence were found to moderate the association between individual social responsibility and the intention to employ violence against nurses.Witnessing a violent incident in a healthcare setting is a risk factor for the intention to employ violence against nurses. Our findings point to the role of individual social responsibility as one of the strategies to help reduce violent events.Educating and promoting values of social responsibility among the public can reduce incidents of violence in healthcare settings, thus contributing to the safety and quality of care provided.The public contributed via study participation. [ABSTRACT FROM AUTHOR]
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- 2024
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21. Survey analysis of workplace violence among public healthcare workers in Yogyakarta, Indonesia.
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Pidada, Ida Bagus Gede Surya Putra and Wahab, Abdul
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Background: Workplace violence in the healthcare sector has become a global issue that poses a threat to the safety and well-being of healthcare staff. This study aims to understand and analyze workplace violence experienced by public healthcare workers in Yogyakarta, Indonesia. Results: This is an observational analytical descriptive study using a cross-sectional design across 482 healthcare workers from 7 general public hospitals taken through stratified random sampling with a standardized questionnaire. The surveys found that 65 from 482 healthcare workers (13.6%) admitted to experiencing physical violence, verbal abuse, bullying, and/or sexual harassment. It is most prevalent among nurses, with the majority occurring in the emergency department ward. Verbal abuse is the most common type, mainly perpetrated by patients' relatives. Most workers who experience violence take no action. In the bivariate analysis, there was a significant relationship between professions (p = 0.045) and their workplace (p < 0.001) with workers experiencing violence. No significant relationships were found regarding age, gender, marital status, duration of work, and years of service. Conclusions: A low prevalence of workplace violence was noted in public hospitals in Yogyakarta, suggesting that underreporting might be a major concern. Nurses and the emergency department are the most vulnerable and thus need more urgent interventions. Further research should focus on private hospitals and more effective preventive and responsive measures. [ABSTRACT FROM AUTHOR]
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- 2024
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22. From the Screen to the Streets: Technology-Facilitated Violence Against Public Health Professionals.
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Regehr, Kaitlyn, Regehr, Cheryl, Goel, Vivek, Sato, Christa, Lyons, Kelly, and Rudzicz, Frank
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COVID-19 pandemic , *PUBLIC health officers , *MEDICAL personnel , *VIOLENCE in the workplace , *VOICE mail systems - Abstract
AbstractThis qualitative study sought to explore the experiences of public health professionals in Canada who were targets of harassment, abuse, and threatening behavior during the COVID-19 pandemic. Public health professionals from across Canada who held responsibility for public health measures in their respective jurisdictions participated in in-depth interviews. Using constructivist grounded theory and constant comparative analysis a cycle of violence was identified. Results revealed that as infections and deaths due to COVID-19 began to rise across the globe, participants engaged in efforts to educate the public through mainstream media and social media. While education efforts were generally positively received at the onset of the pandemic, as collective frustration with public health restrictions rose and misinformation began to proliferate, social media fueled outrage and polarization, and public anger began to focus on public health officials. Harassment, abuse, and threats on social media were followed by threats delivered through telephone and paper mail, and finally direct physical threats and confrontation—which were then glorified and amplified on social media. As reported by others, harassment and abuse were particularly virulent for public health professionals who were women or visible minority individuals. We conclude that the pattern of abuse identified in this study is reminiscent of the cycle of violence previously identified with respect to those who become radicalized on social media. These findings serve as a poignant example from which to develop guidelines for all professionals and researchers at risk of online abuse both in the health sector and beyond. [ABSTRACT FROM AUTHOR]
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- 2024
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23. Workplace Violence and Burnout among Health Workers Two Years after the COVID-19 Outbreak in Wuhan, China: The Chain Mediation Effect of Sleep Disturbance and Work Ability.
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Wang, Fuyuan, Zhang, Min, Xiong, Nian, Huang, Yiming, Tang, Yuting, He, Chuning, Fang, Xinxin, Fang, Xi, Chen, Lan, and Zhang, Qing
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CROSS-sectional method ,SELF-evaluation ,STATISTICAL correlation ,PSYCHOLOGICAL burnout ,MEDICAL personnel ,WORK capacity evaluation ,CRONBACH'S alpha ,T-test (Statistics) ,DATA analysis ,RESEARCH funding ,QUESTIONNAIRES ,VIOLENCE in the workplace ,TREATMENT effectiveness ,DESCRIPTIVE statistics ,CLUSTER sampling ,RESEARCH methodology ,ONE-way analysis of variance ,STATISTICS ,RESEARCH ,FACTOR analysis ,CONFIDENCE intervals ,DATA analysis software ,COVID-19 pandemic ,PSYCHOSOCIAL factors ,SLEEP disorders - Abstract
Background: Health workers (HWs) faced considerable psychosocial hazards during the COVID-19 pandemic, which profoundly affected their occupational health and job performance. The potential indirect relationship between workplace violence (WPV) and burnout among HWs needs to be further explored. The purpose of this study is to examine the chain mediating effects of sleep disturbance and work ability in the relationship between WPV and burnout among HWs. Methods: A cross-sectional study was conducted in a secondary hospital two years after the COVID-19 outbreak in Wuhan, China. A sample of 571 HWs was recruited using a cluster sampling method, achieving a response rate of 80.06%. Participants completed self-report questionnaires that included demographic information and measures of WPV, burnout, sleep disturbance, and work ability. Results: The prevalence rates of burnout and WPV among HWs two years after the COVID-19 outbreak were 37.30% and 31.52%, respectively. WPV was significantly associated with burnout (β = 0.446, p < 0.001). Sleep disturbance was identified as a mediator in the relationship between WPV and burnout (β = 0.063, 95% CI: 0.027–0.105), accounting for 14.13% of the total effect. Similarly, work ability also played a mediating role in this relationship (β = 0.142, 95% CI: 0.065–0.225), accounting for 31.84%. Additionally, both sleep disturbance and work ability exhibited a chain mediation effect on the association between WPV and burnout (β = 0.020, 95% CI: 0.008–0.036), and the total indirect effect accounted for 50.67%. Conclusions: Among Chinese HWs, WPV exerts significant direct and indirect effects on burnout symptoms, mediated by sleep disturbance and work ability. This finding provides valuable empirical insights for designing interventions to mitigate the adverse effects of psychosocial factors such as WPV and burnout among HWs. After exposure to WPV, measures focused on reducing sleep disturbance and enhancing work ability may prove effective in alleviating burnout in subsequent interventions. [ABSTRACT FROM AUTHOR]
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- 2024
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24. Critical Care Nurses' Perceptions of Abuse and Its Impact on Healthy Work Environments in Five European Countries: A Cross-Sectional Study.
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Friganović, Adriano, Slijepčević, Jelena, Režić, Slađana, Alfonso-Arias, Cristina, Borzuchowska, Monika, Constantinescu-Dobra, Anca, Coţiu, Madalina-Alexandra, Curado-Santos, Estel, Dobrowolska, Beata, AGutysz-Wojnicka, Aleksandra, Hadjibalassi, Maria, Llaurado-Serra, Mireia, Sabou, Adrian, and Georgiou, Evanthia
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CRITICAL care nurses ,INTENSIVE care nursing ,NURSES' attitudes ,INTENSIVE care units ,CONVENIENCE sampling (Statistics) ,VIOLENCE in the workplace - Abstract
Objective: Workplace violence is a prevalent phenomenon in hospital settings which critical care nurses are particularly exposed to. The aim of this study was to research abuse against Critical Care Nurses in five European countries, and its association with and impact on Healthy Work Environments. Methods: This was a multinational cross-sectional study. The 1,183 participants were nurses working in intensive care units from five European countries: Croatia, Cyprus, Poland, Spain, and Romania. The participants were selected by the convenience sampling method from 1 January 2021 to April 2022. Results: Of 1,033 critical care nurses who answered questions about abuse, 646 reported at least one incident in the previous year. The highest number of incidents came from patients (2,050), followed by another nurse (1,453) and physicians (1,039). Conclusion: Although nurses in ICUs are aware that a healthy working environment benefits them in their daily work, most of them still face some form of abuse. Organizations must take a realistic approach to prevent abuse and to educate nurses and nurse managers by implementing standards for healthy work environments. [ABSTRACT FROM AUTHOR]
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- 2024
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25. Workplace violence and turnover intention among Chinese nurses: the mediating role of compassion fatigue and the moderating role of psychological resilience.
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Chen, Miao, Xie, Hao, Liao, Xiaoli, and Ni, Juan
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- *
VIOLENCE in the workplace , *PSYCHOLOGICAL resilience , *CONVENIENCE sampling (Statistics) , *SECONDARY traumatic stress , *PUBLIC health - Abstract
Background: Workplace violence is a global public health issue and a major occupational hazard cross borders and environments. Nurses are the primary victims of workplace violence due to their frontline roles and continuous interactions. Objective: The present study aimed to investigate the status of workplace violence, turnover intention, compassion fatigue, and psychological resilience among Chinese nurses, and explore the mediating role of compassion fatigue and the moderating role of psychological resilience on relationship between workplace violence and turnover intention among Chinese nurses. Method: A cross-sectional study was conducted among a convenience sample of clinical registered nurses from public hospitals in Changsha, Hunan, China. Data was collected through an online questionnaire, which included a demographic information form, the Workplace Violence Scale (WVS), the Turnover Intention Questionnaire (TIQ), the Compassion Fatigue Scale (CF-CN), and the Connor-Davidson Resilience Scale (CD-RISC). Descriptive statistics and correlation analysis were employed to examine the relationships among the main variables. A moderated mediation analysis was further conducted using the PROCESS macro for SPSS (Model 4 and Model 8) to examine the mediating role of compassion fatigue and the moderating role of psychological resilience. Result: The present survey recruited a convenience sample of 1,141 clinical registered nurses, who reported experiencing multiple types of workplace violence during the past year. Correlation analysis revealed significant positive correlations between workplace violence and turnover intention (r = 0.466, P < 0.01) as well as compassion fatigue (r = 0.452, P < 0.01), while negative correlation between workplace violence and psychological resilience (r=-0.414, P < 0.01). Moderated mediation analysis revealed that compassion fatigue mediated, while psychological resilience moderated, the positive relationship between workplace violence and turnover intention (all P < 0.05). Conclusion: This study underscores the mediating effect of compassion fatigue and the moderating role of psychological resilience in the relationship between workplace violence and turnover intention among Chinese nurses. Future efforts should be undertaken to develop effective preventive measures and intervention strategies at individual, organizational, and national levels to mitigate workplace violence and foster supportive work environment. Clinical trial number: Not applicable. [ABSTRACT FROM AUTHOR]
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- 2024
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26. Violent encounters on the front line: Sequential explanatory mixed-methods investigation of physical violence factors in the prehospital setting.
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Afshari, Ali, Barati, Majid, Darabi, Fatemeh, and Khazaei, Afshin
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- *
VIOLENCE in the workplace , *EMERGENCY medical services , *RISK of violence , *RESEARCH personnel , *DEMOGRAPHIC characteristics , *EMERGENCY medical technicians - Abstract
Objective: Workplace violence (WPV) is an important issue in prehospital care, especially for emergency medical technicians (EMTs) who are at increased risk of physical violence due to the nature of their work. This study aimed to shed light on the specific factors that contribute to the underlying causes of physical WPV in the prehospital context through direct experience and insight into the work of EMTs. Methods: Sequential explanatory mixed methods were applied in five western provinces of Iran from 2022 to 2023. In total, 358 EMTs that met the criteria for the quantitative phase were selected using a multi-stage clustering method. In the quantitative phase, the researchers used a questionnaire on workplace violence in the healthcare sector. Based on the results of the quantitative phase, 21 technicians who had experienced physical violence in the past 12 months were invited for in-depth interviews in the qualitative phase. Results: The average age of the EMTs was 33.96 ± 6.86 years, with an average work experience of 10.57 ± 6.80 years. More than half (53.6%) of the staff worked 24-hour shifts. In addition, most EMTs were located in urban bases (50.3%), and 78 (21.8%) reported having experienced physical violence. No significant correlations were found between the demographic characteristics of the technicians and the frequency of physical violence, except base location in the last 6 months. The qualitative study also created one theme (the complexity of WPV in the prehospital setting), four categories, and ten subcategories. Conclusion: The study's results emphasize the need for comprehensive WPV factors in the prehospital setting. These factors can lead to identifying and improving strategies such as organizational support, improving communication and collaboration between responders, and training in de-escalation techniques. In addition, it is crucial to address the root causes of WPV such as poverty and lack of education in the community to create a safer and more supportive environment for patients and staff. [ABSTRACT FROM AUTHOR]
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- 2024
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27. Workplace Bullying Experiences of Nurses From Diverse Sexual Orientation and Gender Identity Groups.
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Mohr, David C., Dade, Shari N., Yanchus, Nancy J., Bell, Chloe A., Sullivan, Sheila Cox, and Osatuke, Katerine
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- *
GENDER identity , *BULLYING in the workplace , *SEXUAL orientation , *GROUP identity , *VETERANS' health - Abstract
ABSTRACT Aim Design Methods Results Conclusion Patient or Public Contribution Impact Reporting Method To examine nurse workplace bullying relative to diverse sexual orientation and gender identity groups.Observational cross‐sectional study.Using an annual organisational satisfaction survey from 2022, we identified free‐text comments provided by nurses (N = 25,337). We identified and themed comments for specific bullying content among unique respondents (n = 1432). We also examined close‐ended questions that captured organisational constructs, such as job satisfaction and burnout. We looked at differences by comparing diverse sexual orientation and gender identity groups to the majority using both qualitative and quantitative data.For the free‐text comments, themed categories reflected the type of bullying, the perpetrator and perceived impact. Disrespect was the most frequent theme with supervisors being the primary perpetrator. The reported bullying themes and workplace perceptions differed between nurses in the diverse gender identity and sexual orientation group compared to other groups. Nurses who reported bullying also reported higher turnover intent, burnout, lower workplace civility, more dissatisfaction and lower self‐authenticity.Diverse sexual orientation and gender identity groups are understudied in the nurse bullying research, likely because of sensitivities around identification. Our design enabled anonymous assessment of these groups. We suggest practices to help alleviate and mitigate the prevalence of bullying in nursing.No Patient or Public Contribution. We examined differences in perceptions of nurse bullying between diverse sexual orientation and gender identity groups compared to majority groups. Group differences were found both for thematic qualitative content and workplace experience ratings with members of minority groups reporting less favourable workplace experiences. Nurse leaders and staff can benefit from learning about best practices to eliminate bullying among this population. STROBE guidelines for cross‐sectional observational studies. [ABSTRACT FROM AUTHOR]
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- 2024
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28. Resistance to Oppression in Informal Work: Domestic Workers' Strategies against Workplace Violence in Latin America.
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Mayer, Jean François
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This article takes the study of informal work and resistance to oppression in a new direction. The literature assumes that subaltern resistance is either collective, open, and occasional; or individual, covert, and habitual. The author argues that the reality is a complex mix of these responses, shaped by social power structures and legal frameworks. Based on ethnographic fieldwork with paid domestic workers in Brazil, Colombia, and Peru, the author demonstrates that worker resistance is principally individual and multifaceted, including overt and covert, as well as habitual and occasional strategies. In all cases, entrenched racist and patriarchal structures and behaviors as well as the making and implementing of labor law shape social understandings of the nature of remunerated domestic labor and choices of resistance strategies. In this context, collective rights claiming remains challenging. [ABSTRACT FROM AUTHOR]
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- 2024
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29. Consequences of client violence towards the social worker: A systematic review.
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Vidal-Marti, Cristina and Ruiz Bueno, Antoni
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FEAR , *PSYCHOLOGICAL resilience , *SICK leave , *SOCIAL workers , *SUICIDAL ideation , *JOB absenteeism , *VIOLENCE against medical personnel , *CONTENT analysis , *ANGER , *LABOR turnover , *VIOLENCE in the workplace , *DESCRIPTIVE statistics , *EMOTIONS , *ANXIETY , *CLIENT relations , *SYSTEMATIC reviews , *THEMATIC analysis , *JOB satisfaction , *COGNITION disorders , *PSYCHOLOGICAL stress , *INTERPERSONAL relations , *SHAME , *COMMITMENT (Psychology) , *SOCIAL support , *PSYCHOLOGY information storage & retrieval systems , *COGNITION , *MENTAL depression , *SELF-perception , *JOB performance - Abstract
Client violence towards social workers is a phenomenon with serious consequences that affect the professional, service and organisation. However, it is not known what effect such violence has on each. A systematic review of 26 studies found that the consequences have an impact on the social worker, the service and the organisation. In particular, it affects the health of the social worker, the professional relationship the professional relationship with the client and organisational functioning. It is stressed that prevention measures should be holistic and comprehensive to reduce violence, focusing on actions involving the professional and influencing organisational and contextual policies. [ABSTRACT FROM AUTHOR]
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- 2024
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30. Predictive Ability of the Dynamic Appraisal of Situational Aggression-Inpatient Version (DASA-IV) in Medical-Surgical Units.
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Shirk, Heather, Kreider, Christy, Bell, Theodore, Gervase, Suzanne, Buchko, Barbara L., and Danford, Cynthia A.
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RECEIVER operating characteristic curves , *T-test (Statistics) , *HOSPITAL care , *SEX distribution , *PROBABILITY theory , *LOGISTIC regression analysis , *AGE distribution , *RETROSPECTIVE studies , *CHI-squared test , *DESCRIPTIVE statistics , *AGGRESSION (Psychology) , *RESEARCH , *CASE-control method , *DATA analysis software , *HOSPITAL wards , *PREDICTIVE validity - Abstract
Background: Workplace violence persists in health care with nurses reporting physical and verbal abuse from aggressive patients causing emotional stress and lost workdays. The Dynamic Appraisal of Situational Aggression–Inpatient Version (DASA-IV) was developed to measure risk for aggression in patients with behavioral health conditions in psychiatric and emergency department settings. The DASA-IV has not been validated with adult patients admitted to medical-surgical units. Objective: To determine whether DASA-IV scores are predictive of aggressive events in adults hospitalized on medical-surgical units. Methods: This multisite study used a case-control design. DASA-IV scores and acts of aggression were extracted from the medical record retrospectively to validate the appraisal's predictability. Receiver operating characteristic (ROC) and area under the curve (AUC) were used to correlate DASA-IV scores with aggressive events. Results: DASA-IV assessments (N=156 999; mean [SD] 10.1 [10.7]/patient; range 1-220) were collected from 13 611 patients. Patients were primarily White (86.1%) and female (51.7%). Aggression (n = 509 patients; 3.7%) was significantly associated with older age, male sex, smoking, illicit drug use, and high DASA-IV scores. AUC of the ROC analysis for the DASA-IV showed a 97% probability (95% confidence interval [CI] 0.964-0.977) that an aggressive patient would have a higher score on the DASA-IV than a nonaggressive patient. Binary logistic regression predicted that for every point increase in the DASA-IV, there was a 3.51 (95% CI 3.38-3.63) times increased risk for aggression (B = 1.255, SE = 0.18, Wald = 4766.6, P <.001). Conclusions: This study is the first to validate use of the DASA-IV in medical-surgical populations, demonstrating predictive ability for aggressive incidents. The DASA-IV can be used successfully in medical-surgical populations for early identification of potential aggression. [ABSTRACT FROM AUTHOR]
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- 2024
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31. Trajectories and Predictors of Client Violence Among Child Protection Services Workers.
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Radey, Melissa and Wilke, Dina J.
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CHILD protection services ,VIOLENCE in the workplace ,WORKING class white people ,SOCIAL dominance ,VIOLENCE ,EMPLOYMENT tenure ,TIME pressure - Abstract
Objective: This study used social dominance theory and the jobs demands–resources model to (a) examine child protective services (CPS) workers' trajectories of client violence, including yelling, threats, and physical violence over job tenure and (b) assess how demographic characteristics and job attributes contributed to the trajectories. Method: Using data from a longitudinal study of newly hired CPS workers (n = 837–859 depending on outcome), we examined trajectories of client violence from 6 months to 3.5 years. Multilevel mixed effect logistic regression was used to examine how demographic variables and time-lagged job attribute predictors (e.g., caseload characteristics, time pressure, role demands) contributed to the occurrence of client violence over time. Results: Over the study period, the experience of being yelled at declined from 80% to 64%. Being threatened declined from nearly 48% to nearly 39%, while physical violence did not change. Younger and White workers as well as women generally experienced higher rates of nonphysical violence. Caseload difficulty, role demands, and time pressure related to higher rates of nonphysical violence, while organizational supports were not significant. Physical violence occurred sporadically; time pressure was the only significant variable. The influence of job attributes on each form of violence did not change over time. Conclusions: The high rates of nonphysical violence, particularly during early tenure, suggest the need for providing vulnerable workers the skills to assess for and manage client violence. When violence occurs, developing responsive protocols for CPS workers at all levels can nourish a culture of safety thereby reducing future incidents. [ABSTRACT FROM AUTHOR]
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- 2024
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32. A Quality Improvement Project to Enhance Emergency Nurse Workplace Violence Reporting.
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Scallan, Ross M., Speciale, Ava, Kasen, Kathryn E.M., Martin, David, Byon, Ha Do, and Quatrara, Beth A.
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Workplace violence is a pervasive, perpetual, and underreported problem in the emergency department. Nurses experience devastating physical and psychological consequences owing to workplace violence exposure. Understanding workplace violence is challenging due to nurse underreporting. Improvement in capturing workplace violence cases can help drive data-informed, sustainable solutions to workplace violence prevention. The purpose of this project was to better capture the full extent of workplace violence in the emergency department through enhanced nurse workplace violence reporting. In collaboration with emergency nurses and management, the project team used a multi-interventional approach and designed a feasible electronic reporting instrument to capture workplace violence events in real time by reducing nurse reporting barriers. Participating nurses accessed the instrument by scanning a quick-response code with their mobile phones. This code was strategically located on wall flyers and individual name badge stickers. Data were collected using Qualtrics software and analyzed using SPSS Statistics, which summarized the descriptive statistics. Two months after implementation, the electronic reporting instrument recorded 94 quick response code scans and 59 workplace violence reports, resulting in a 1080% increase in ED workplace violence reporting compared with the 2 months prior to implementation. The 59 workplace violence reports comprised 78% registered nurses, 19% emergency medical technicians, and 3% other health care workers. Workplace violence events were most frequent from 12:01 pm to 6:00 pm in treatment rooms (37%), triage (29%), waiting room (19%), behavioral health section (15%), and hallway (12%). A multi-interventional approach, coupled with a feasible, readily available electronic reporting instrument, enhanced ED workplace violence reporting and facilitated a better capture of ED workplace violence. Although nurse underreporting is still likely occurring, an emergence of workplace violence data trends can provide data-driven solutions in workplace violence prevention. Continued efforts to reduce the barriers that inhibit reporting are needed to foster a safe and supportive culture surrounding workplace violence reporting. [ABSTRACT FROM AUTHOR]
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- 2024
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33. Workplace violence in extreme settings: the case of aged care workers and the role of anti-violence HRM and trust of managers on intention to leave.
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Bartram, Timothy, Cavanagh, Jillian, Halvorsen, Beni, Pariona-Cabrera, Patricia, Borg, Jessica, Walker, Matthew, and Kia, Narges
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VIOLENCE in the workplace ,PERSONNEL management ,SOCIAL exchange ,MEDICAL care ,COVID-19 pandemic - Published
- 2024
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34. The mediating role of surface and deep acting and the moderating effect of occupational identity in workplace violence and sleep quality among psychiatric nurses: a cross-sectional study
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Ke Zhang, Jiayi Wang, Yuekun Wu, Di Zhang, Chenxin Yang, and Hui Wu
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Cross-sectional study ,Emotional labour ,Nurses ,Psychiatric ,Sleep quality ,Workplace violence ,Nursing ,RT1-120 - Abstract
Abstract Background Psychiatric nurses often encounter patients with mental health disorders and consequently experience prolonged periods of high stress, increased workload, and frequent incidents of workplace violence. These aspects can lead to a higher incidence of poor sleep quality. This study examined the interplay between workplace violence and emotional labour (surface and deep acting) to suggest measures for enhancing sleep quality among psychiatric nurses. Methods A total of 300 completed and valid online questionnaires were collected. The Pittsburgh Sleep Quality Index was used to measure sleep quality, Workplace Violence Scale (WVS) to measure the occurrence of workplace violence, and Emotional Labour Scale to measure surface and deep acting. The data were analysed using Hayes’ PROCESS macro with SPSS. Independent samples t-tests and one-way ANOVA were used to compare differences in sleep quality and emotional labour (surface and deep acting) between psychiatric nurses with different demographics. Results The prevalence of poor sleep quality (PSQI > 5) was 55% among the nurses. Surface acting in emotional labour partially mediated the relationship between workplace violence and sleep quality(a1*b1=0.035,95%CI: 0.002, 0.079), whereas deep acting had a suppressive effect(a2*b2=-0.033,95%CI: -0.071, -0.003). Occupational identity had a positive moderating effect on the relationship between workplace violence and surface acting(Effect=0.091,95%CI: 0.004, 0.179). Conclusions The relationship between workplace violence and poor sleep quality was partially mediated by surface acting and suppressed by deep acting. Moreover, nurses with higher occupational identity engaged in more surface acting after workplace violence. Workplace violence, surface acting, and deep acting emerged as significant factors influencing sleep quality among psychiatric nurses. Deep acting can reduce the impact of workplace violence on sleep quality. The results provide a new and expanded view of the interplay between workplace violence and emotional labour concerning sleep quality. Interprofessional collaboration with clinicians, administrators, educators, and spiritual leaders can contribute to the development of related education and training. Trial registration Chinese Clinical Trial Registry ChiCTR2200062347. https://www.chictr.org.cn/showproj.html?proj=173264
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- 2024
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35. Exploring the protective capabilities developed by hospital nurses to deflect workplace violence: a qualitative study in Taiwan
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Tsu-Chi Wang, Ting-Ya Kuo, Tao-Hsin Tung, Peter Y. Chen, and Fu-Li Chen
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Workplace violence ,Nurses ,Situation ,Capabilities ,Taiwan ,Nursing ,RT1-120 - Abstract
Abstract Background Workplace violence is a serious safety hazard in the healthcare sector and has attracted much attention worldwide, especially for nursing staff. Equipping nursing personnel with protective capabilities for workplace violence can reduce the risk they face in work settings. This study explored scenarios of common violent patient–nurse conflicts in the workplace of hospital nursing staff and their capabilities for de-escalating such conflicts. Methods We used a qualitative content analysis for this study. Qualitative interviews were conducted with 21 nurses in two teaching hospitals in New Taipei City, Taiwan, until data saturation was reached. The data were transcribed, encoded, and analyzed and similar concepts were grouped under the same category. Results Four categories of workplace violence scenarios common to hospital nursing staff were identified: unreasonable requests, caring for high-risk patients, long waiting times for medical consultation, and close contact when caring for patients. Two protective capabilities were recognized: communication and interpersonal capabilities and problem-solving skills. Each scenario may require a different combination of abilities. Conclusion Our findings suggest that a violence-prevention training program could be designed for various workplace violence scenarios to enhance nurses’ abilities to de-escalate workplace violence in hospitals.
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- 2024
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36. CHARACTERISTICS OF WORKPLACE AGGRESSION IN MEDICAL PRACTICE
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Stanislava Pavlova and Ivelina Dyankova
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patient ,relatives of the patient ,workplace violence ,professional activity ,medical professionals ,Dentistry ,RK1-715 ,Medicine (General) ,R5-920 - Abstract
Purpose: To study and analyze the presence of aggression in the workplace among medical professionals in emergency departments. Material/Methods: The study included 227 medical and non-medical personnel from emergency units in the Varna region. Documentary, sociological, and statistical methods are applied. The study was carried out in 2023. Results: A large proportion of emergency workers were the object of aggression from patients or their relatives during work (84.1%, n=191). The object of aggression is the employees in the age group of 51-65 years (35.2%, n=80). More often, aggression is verbal aggression. Doctors and nurses are the object of aggression more often than other categories of staff. Aggression leads to a decrease in the pace of work, intention to leave the workplace, etc. Negative emotional reactions to the intake of alcohol or narcotic substances are among the reasons leading to aggression of the patient or his relatives. Conclusion: The professional activity of medical specialists is related to mental and physical stress. Violence in the workplace is a prerequisite for stress and anxiety. It adversely affects workers.
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- 2024
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37. Survey analysis of workplace violence among public healthcare workers in Yogyakarta, Indonesia
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Ida Bagus Gede Surya Putra Pidada and Abdul Wahab
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Workplace violence ,Healthcare workers ,Yogyakarta ,Indonesia ,Survey ,Law in general. Comparative and uniform law. Jurisprudence ,K1-7720 ,Medicine (General) ,R5-920 - Abstract
Abstract Background Workplace violence in the healthcare sector has become a global issue that poses a threat to the safety and well-being of healthcare staff. This study aims to understand and analyze workplace violence experienced by public healthcare workers in Yogyakarta, Indonesia. Results This is an observational analytical descriptive study using a cross-sectional design across 482 healthcare workers from 7 general public hospitals taken through stratified random sampling with a standardized questionnaire. The surveys found that 65 from 482 healthcare workers (13.6%) admitted to experiencing physical violence, verbal abuse, bullying, and/or sexual harassment. It is most prevalent among nurses, with the majority occurring in the emergency department ward. Verbal abuse is the most common type, mainly perpetrated by patients’ relatives. Most workers who experience violence take no action. In the bivariate analysis, there was a significant relationship between professions (p = 0.045) and their workplace (p
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- 2024
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38. Violent encounters on the front line: Sequential explanatory mixed-methods investigation of physical violence factors in the prehospital setting
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Ali Afshari, Majid Barati, Fatemeh Darabi, and Afshin Khazaei
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Workplace violence ,Emergency medical technicians ,Prehospital ,Emergency medical services ,Paramedics ,Sequential explanatory mix methods ,Special situations and conditions ,RC952-1245 ,Medical emergencies. Critical care. Intensive care. First aid ,RC86-88.9 - Abstract
Abstract Objective Workplace violence (WPV) is an important issue in prehospital care, especially for emergency medical technicians ( EMTs) who are at increased risk of physical violence due to the nature of their work. This study aimed to shed light on the specific factors that contribute to the underlying causes of physical WPV in the prehospital context through direct experience and insight into the work of EMTs. Methods Sequential explanatory mixed methods were applied in five western provinces of Iran from 2022 to 2023. In total, 358 EMTs that met the criteria for the quantitative phase were selected using a multi-stage clustering method. In the quantitative phase, the researchers used a questionnaire on workplace violence in the healthcare sector. Based on the results of the quantitative phase, 21 technicians who had experienced physical violence in the past 12 months were invited for in-depth interviews in the qualitative phase. Results The average age of the EMTs was 33.96 ± 6.86 years, with an average work experience of 10.57 ± 6.80 years. More than half (53.6%) of the staff worked 24-hour shifts. In addition, most EMTs were located in urban bases (50.3%), and 78 (21.8%) reported having experienced physical violence. No significant correlations were found between the demographic characteristics of the technicians and the frequency of physical violence, except base location in the last 6 months. The qualitative study also created one theme (the complexity of WPV in the prehospital setting), four categories, and ten subcategories. Conclusion The study’s results emphasize the need for comprehensive WPV factors in the prehospital setting. These factors can lead to identifying and improving strategies such as organizational support, improving communication and collaboration between responders, and training in de-escalation techniques. In addition, it is crucial to address the root causes of WPV such as poverty and lack of education in the community to create a safer and more supportive environment for patients and staff.
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- 2024
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39. Workplace violence and turnover intention among Chinese nurses: the mediating role of compassion fatigue and the moderating role of psychological resilience
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Miao Chen, Hao Xie, Xiaoli Liao, and Juan Ni
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Chinese nurses ,Compassion fatigue ,Psychological resilience ,Turnover intention ,Workplace violence ,Public aspects of medicine ,RA1-1270 - Abstract
Abstract Background Workplace violence is a global public health issue and a major occupational hazard cross borders and environments. Nurses are the primary victims of workplace violence due to their frontline roles and continuous interactions. Objective The present study aimed to investigate the status of workplace violence, turnover intention, compassion fatigue, and psychological resilience among Chinese nurses, and explore the mediating role of compassion fatigue and the moderating role of psychological resilience on relationship between workplace violence and turnover intention among Chinese nurses. Method A cross-sectional study was conducted among a convenience sample of clinical registered nurses from public hospitals in Changsha, Hunan, China. Data was collected through an online questionnaire, which included a demographic information form, the Workplace Violence Scale (WVS), the Turnover Intention Questionnaire (TIQ), the Compassion Fatigue Scale (CF-CN), and the Connor-Davidson Resilience Scale (CD-RISC). Descriptive statistics and correlation analysis were employed to examine the relationships among the main variables. A moderated mediation analysis was further conducted using the PROCESS macro for SPSS (Model 4 and Model 8) to examine the mediating role of compassion fatigue and the moderating role of psychological resilience. Result The present survey recruited a convenience sample of 1,141 clinical registered nurses, who reported experiencing multiple types of workplace violence during the past year. Correlation analysis revealed significant positive correlations between workplace violence and turnover intention (r = 0.466, P
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- 2024
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40. Mapping of organizational deviance research during the last two decades: a bibliometric approach
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Abas, Basit
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- 2024
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41. Workplace violence in three public sector emergency departments, Gauteng, South Africa: A cross-sectional survey
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Mahlako Nkadimeng, Andreas Engelbrecht, and Suma Rajan
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Workplace violence ,Emergency departments ,Health care workers ,Risk factors ,Mitigating factors ,Effects ,Medicine ,Medicine (General) ,R5-920 - Abstract
Introduction: Workplace violence against healthcareworkers in Emergency Departments (EDs) is a global concern. The purpose of this study was to determine the prevalence and types of workplace violence in EDs. Methods: a cross-sectional survey was conducted in three public sector hospital EDs in Gauteng, South Africa. A self-administered, standardised online questionnaire developed by the World Health organization was used to collect data between March and November 2022. A total of 65 healthcareworkers which consisted of nurses (24) and doctors (41) participated in the study. Results: The prevalence of workplace violence was 73.8 % with verbal abuse being the most common type at 66 %. Eighty-two percent of the victims did not report the incident. Poor communication and lack of mutual respect among staff and healthcare users contributed to both physical and non-physical workplace violence. Conclusion: Workplace violence appears to be a common occurrence in EDs in the hospitals surveyed in Gauteng. It is regarded as a typical incident by respondents, and it is underreported. It has a direct negative impact on healthcareworkers and their working environment and indirectly on patients. Urgent attention from all stakeholders is needed to minimize the prevalence of these incidents.
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- 2024
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42. Australian nursing students' experiences of workplace violence during clinical placement: A cross‐sectional study.
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Johnston, Sandra, Fox, Amanda, Patterson, Susan, Jones, Rikki, Dafny, Hila, Pich, Jacqueline, and Duff, Jed
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CROSS-sectional method , *CORPORATE culture , *SCHOOL environment , *NURSES , *SUPERVISION of employees , *RESEARCH funding , *INTERNSHIP programs , *WORK environment , *VIOLENCE in the workplace , *EXPERIENCE , *STUDENTS , *RESEARCH methodology , *STUDENT attitudes , *INTERPERSONAL relations , *CLINICAL education , *NURSING students - Abstract
Aim: To identify the nature, degree and contributing factors of workplace violence (WPV) incidents experienced by Australian nursing students during clinical placement. Design: Descriptive cross‐sectional study. Methods: Data were collected from 13 September to 25 November 2022. Eligible participants included all nursing students enrolled in nursing degrees at any Australian university who had completed at least one clinical placement. An adapted version of the WPV in the Health Sector Country Case Study survey was used. Results: A total of 381 nursing students across eight states of Australia completed the survey. More than half of the students had experienced an episode of WPV; patients were the most frequent perpetrators. Personal factors of patients, staff and students, organizational factors and cultural norms within the workplace supported acts of WPV. Conclusion: Student nurses (SNs) most often experience violence from patients during direct care. Patient encounters are the core component of clinical placement. Education providers have a responsibility to effectively prepare students to be able to identify escalating situations and manage potentially violent situations. Registered nurses who supervise students during clinical placement require support to balance their clinical role with student supervision. Implications for The Profession: Experiencing WPV can negatively impact relationships between students, healthcare professionals and care recipients. This results in personal distress, decreased job satisfaction and potentially the decision to leave the nursing profession. Impact: What already is known: SNs are exposed to WPV during clinical placement. What this paper adds: More than half the SNs in this study experienced violence inclusive of physical, verbal, racial and sexual harassment. Patients were the predominant perpetrators. Implications for practice/policy: Interventions at individual and systemic levels are required to mitigate WPV. Reporting Method: This study is reported using the STROBE guidelines. [ABSTRACT FROM AUTHOR]
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- 2024
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43. Effects of organisational factors and employee characteristics on employers' reporting of client violence in non‐institutional social services in Sweden.
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Brodin, Helene and Shanks, Emelie
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SOCIAL services , *GENDER , *VIOLENCE , *VIOLENCE in the workplace , *WOMEN'S employment - Abstract
Social services in the welfare sector consist of women‐dominated jobs generally characterised by arduous working conditions, including exposure to client violence. Although there is a rather extensive research base on client violence in institutional social services, less is known about how client violence is handled in noninstitutional social services. Using longitudinal data obtained from the Swedish Work Environment Agency's register on work injuries caused by workplace violence, we examined the effects of organisational factors and employee characteristics on the reporting of client violence in noninstitutional social services. We found that most of the reports about work injuries caused by client violence are filed by public employers and that most reports concern occupational groups performing direct care services in clients' homes. Moreover, although most reports include female employees and incidents of physical violence, reports concerning male employees are comparatively more likely to include physical violence, and reports concerning female employees are comparatively more likely to include threats. Taken together, our findings point to a much‐needed improvement of health and safety measures for care workers in noninstitutional social services in Sweden. [ABSTRACT FROM AUTHOR]
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- 2024
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44. Mapping of organizational deviance research during the last two decades: a bibliometric approach
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Basit Abas
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Bibliometric analysis ,Scopus ,VOSviewer ,Workplace violence ,Citation analysis ,Co-citation analysis ,Business ,HF5001-6182 ,Production management. Operations management ,TS155-194 - Abstract
Purpose – The objective of this study was to conduct a bibliometric analysis of the existing literature on organizational deviance to assess how far this concept has progressed since its introduction in the domain of organizational behavior. Design/methodology/approach – This study employs bibliometric methodologies (citation analysis, co-citation analysis and co-occurrence of author keywords) using VOSviewer. The Scopus database was used, as it is the largest database of scholarly literature. Findings – The findings indicate the character and direction of organizational research over the past two decades. Organizational deviance due to psychological contract breach, organizational deviance in the context of organizational cynicism and organizational deviance in the context of psychological capital are the three major themes in the literature on organizational deviance. In addition, the study highlights the most significant authors, journals, institutions and nations in the field of value co-creation research as well as potential future research areas in this area. Research limitations/implications – The use of a single database and the inability to contextualize the citation structure of papers revealed by the review are limitations of this study. Originality/value – This study examines the structure of the literature on organizational deviance and charts the field's evolution over time.
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- 2024
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45. Association between Burnout, Workplace Violence, and Turnover Intention among Medical Graduates from a National Compulsory Service Programme
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SHEN Lijun, LI Hange, WANG Peicheng, ZHU Jiming
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burnout ,workplace violence ,turnover intention ,medical graduates from a national compulsory service programme ,general practitioners ,root cause analysis ,Medicine - Abstract
Background China's National Compulsory Service Programme (CSP) is an important measure to alleviate its shortage of primary health care (PHC) workforce and improve quality of care in rural areas. Currently, the work status and turnover intention of the CSP medical graduates (the fully-fledged general practitioners in China) have received considerable attention. Objective This article will investigate the medical graduates' workplace violence, burnout, and turnover intention, in order to provide policy recommendations to stabilize the general practitioners. Methods From December 2021 to February 2022, an online structural questionnaire survey was conducted in nine out of 22 provinces adopting a stratified random sampling method. The electronic questionnaires were distributed to medical graduates with the assistance of the Science and Education Department of the Provincial Health Commission. The burnout of medical graduates was assessed using the Maslach Burnout Inventory-Human Services Survey (MBI-HSS) . Workplace violence involved the verbal and physical violence. Turnover intention was measured by "Are you willing to continue serving at the PHC institutions upon the completion of the contract (the compulsory service) ?" Multivariate Logistic regression analysis was used to explore the impact of burnout and workplace violence on turnover intention. Results A total of 3 615 questionnaires were effectively collected. 87.77% (3 173/3 615) of medical graduates were unwilling or unsure to continue their employment after finishing the contract. 17.46% (631/3 615) of medical graduates had experienced physical violence, and 60.33% (2 181/3 615) had experienced verbal violence. In addition, the detection rate of burnout was 55.82% (2 018/3615) , of which 60.80% (2 198/3 615) were in moderate or severe emotional exhaustion, while the proportions of depersonalization and personal accomplishment were 67.55% (2 442/3 615) and 83.76% (3 028/3 615) , respectively. Logistic regression analysis showed that after controlling for socio-economic factors such as gender, professional title, and personal monthly income, medical graduates who were experiencing burnout had a 4.92 times[95%CI (3.87-6.25) ] higher risk of leaving, a 1.92[95%CI (1.50-2.46) ]times higher risk of uncertain retention (P
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- 2024
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46. Psychosocial factors assessment for the mexican standard 035: a validation of the domain of workplace violence in the automotive industry
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Mónica Gabriela Gutiérrez-Hernández, Aide Aracely Maldonado-Macías, Heriberto Jara Vázquez, Juan Luis Hernández Arellano, and Manuel Alejandro Barajas-Bustillos
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validation studie ,workplace violence ,industry ,Public aspects of medicine ,RA1-1270 - Abstract
Objective: To contribute to the statistical validity and submit a confirmatory study of workplace violence, which, due to its high frequency and serious effects, is considered a public health problem in Mexico and throughout the world.Methodology: This study includes 250 supervisors from the automotive industry. For data collection, the Reference Guide III proposed in NOM-035-STPS-2018 was used. A descriptive analysis of the psychosocial risk was developed, and a reliability analysis was conducted. Additionally, as factor analysis was feasible, the exploratory factor analysis (EFA), average variance extraction (AVE), and discriminant analysis were performed. Finally, the Structural Equation Modeling of the analyzed domain was performed to determine the validity of the construct.Results: Most of the participants were men (61.44%). Their ages ranged from 30 to 55 years. In addition, 59% of the supervisors in the sample are at high psychosocial risk. The correlation test values were greater than 0,50, while for reliability, both Cronbach’s alpha and McDonald’s Omega coeffic Evaluación de Factores Psicosociales para la Norma Mexicana 035: Una Validación del Dominio de la Violencia Laboral en la Industria Automotriz ient were greater than 0,90. In addition, the feasibility of factor analysis was ensured, and a single factor was extracted from the EFA, representing 86.073% of the explained variance. Likewise, AVE = 0,8895 was obtained. On the other hand, in the discriminant analysis, the variable related to the participants’ companies did not have enough power to differentiate which worker belonged to each. Finally, Structural Equation Modeling confirmed a good fit of the model.Conclusion: The instrument is valid for measuring workplace violence as a psychosocial risk since its statistical psychometrics were acceptable, and it can be used to identify and measure the level of psychosocial risk derived from workplace violence
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- 2024
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47. The prevalence and consequences of workplace violence among psychiatrists in Saudi Arabia: a cross-sectional study
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Afnan A. Alwabili, Nada I. AlGhammas, Hanoof H. ALkhalaf, and Malak A. Almutairi
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Saudi Arabia ,Workplace violence ,Mental health ,Psychiatrist ,Prevalence ,Psychiatry ,RC435-571 - Abstract
Abstract Background and objective There has been increasing concern globally about the rise in workplace violence (WPV), which is considered a persistent problem generally overlooked by the public and professional organizations. WPV is a significant challenge faced by psychiatrists internationally, yet little is known about WPV among psychiatrists in Saudi Arabia. This study aims to estimate the prevalence of WPV against psychiatrists in Saudi Arabia and identify the types and sources of violence experienced as well as the associated risk factors that contribute to WPV. Results Among 239 psychiatrists, the prevalence of WPV in Saudi Arabia was 56.3%. The prevalence was particularly high among those working in the central region (55.4%) and in Ministry of Health hospitals, Violent behavior was exhibited mostly by patients 133 (99.3%), and the most common type of violence was verbal abuse 75 (56.0%). Respondents reported that patients’ health conditions, denial of admission to the hospital, and staff shortages were the most common triggers for violence. More than two-thirds of the psychiatrists (74.6%) did not require medical intervention after incidents of violence. The majority of psychiatrists felt either stressed (39%) or angry (22.0%) after such incidents. Reasons for not reporting violent events included feeling that violence is part of the job (76.9%) and being unaware of the violence reporting system (50.8%). Conclusion This study underscores the significant prevalence of WPV among Saudi Arabian psychiatrists, especially in the central region and in Ministry of Health hospitals, notably in emergency rooms. Perpetrators are primarily psychiatric patients and their relatives. The issue is compounded by staffing shortages. WPV poses physical risks and causes psychological stress, negatively impacting productivity. Underreporting persists due to a lack of awareness or violence being perceived as part of the job. Addressing these challenges through raising awareness, providing support mechanisms, and enforcing regulations is essential to bolster workplace safety and patient care for psychiatrists.
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- 2024
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48. Workplace violence against healthcare workers in the emergency department in Hong Kong
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Hiu Tung Chang, Tommy Shing Kit Lam, and Manson Cheuk Man Chu
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hospitals ,occupational health ,workplace violence ,Surgery ,RD1-811 ,Medical emergencies. Critical care. Intensive care. First aid ,RC86-88.9 - Abstract
Abstract Introduction Workplace violence affects the dignity and well‐being of healthcare workers and poses threats to the efficiency and success of the healthcare system. Healthcare workers in the emergency department (ED) are known to be vulnerable to workplace violence. This study explored the prevalence of workplace violence in the ED in Hong Kong and factors associated with self‐reported workplace violence. Methods An anonymous, voluntary, self‐administered and web‐based cross‐sectional survey was carried out from 1 June to 30 June 2022 among doctors and nurses in three regional EDs. Multivariable logistic regression analyses were conducted to examine the factors associated with workplace violence. Results A total of 162 healthcare workers including 57 doctors and 105 nurses participated in the study, with an overall response rate of 50.8%. The overall prevalence of workplace violence was 66.7%. Verbal abuse (64.2%) was more common than physical violence (20.4%). Nursing group was significantly correlated with physical violence (aOR 7.27, p = 0.005). Reporting rate of workplace violence remained low (18.2% for physical violence and 12.5% for verbal abuse). More than half of the participants with experience of workplace violence reported that the incident affected their mental well‐being. Conclusions Workplace violence was a significant concern in the local ED and under‐reporting was not uncommon. Impact of workplace violence on healthcare workers and the healthcare system should be well recognised. Workplace violence protocol and prevention strategies are crucial.
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- 2024
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49. Factors associated with occurrence of workplace violence against healthcare workers during the COVID-19 pandemic: a meta-analysis.
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Taherzadeh Chenani, Khalil, Jahangiri, Mehdi, Madadizadeh, Farzan, and Sadat Anoosheh, Vida
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COVID-19 pandemic , *MEDICAL personnel , *VIOLENCE in the workplace , *WORK experience (Employment) , *ODDS ratio - Abstract
Objectives . Healthcare systems all over the world are increasingly alarmed by the prevalence of workplace violence (WPV) directed at healthcare workers (HCWs) during the COVID-19 pandemic. Therefore, the aim of the current review was to investigate the factors associated with WPV against HCWs during the COVID-19 pandemic.Methods . This study was conducted in December 2021. Four international databases along with two Iranian databases were searched. The Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) statement served as the foundation for the reporting procedure.Results . A total of 13 articles were included in the analysis. Results showed that females are less at risk of WPV (odds ratio [OR ] 0.76, 95% confidence interval [CI] [0.67, 0.84],p = 0.000 based on a fixed-effects model). Moreover, significant association was found between education level (OR 1.09, 95% CI [1.05, 1.14]), age (correlation = 0.025, 95% CI [0.014, 0.036]) and work experience (correlation = 0.028, 95% CI [0.016, 0.016]) and WPV.Conclusion . The primary factors linked to WPV exposure were found to be gender, education level, age and work experience. Additional research is necessary to provide more accurate and detailed data. [ABSTRACT FROM AUTHOR]- Published
- 2024
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50. Assessing SPARS' Usability: An Aggregate Reporting Tool for Workplace Violence.
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Foster, Meagan, Chao-Chin Liu, Cole, Amy C., Adapa, Karthik, Havill, Nancy, and Mazur, Lukasz
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VIOLENCE in the workplace , *ENVIRONMENTAL psychology , *INDUSTRIAL safety , *MEDICAL personnel , *AERONAUTICS - Abstract
Approximately 17 million workplace violence (WPV) events occur each year in healthcare settings in the United States. However, the majority of these events go undocumented. This study introduces a novel solution to this pervasive challenge by accommodating the socio-technical barriers that hinder WPV reporting among healthcare workers. As a minimum viable product, the Safety Pulse Aggregate Reporting System (SPARS) is meticulously designed to allow HCPs to quickly report the frequency of WPV events with minimal disruption to their demanding work environments. Participants completed tasks based on real-world scenarios. Testing assessed perceived usability using the Post-Study System Usability Questionnaire (PSSUQ); the cognitive workload was assessed using the National Aeronautics and Space Administration Task Load Index (NASA-TLX). We measured performance as the time taken to complete a task in seconds. Findings reveal a significant reduction in reporting time alongside usability and workload scores that indicate a potential for high adoption and usability. By offering a validated, user-friendly alternative for WPV event quantification, SPARS tackles the daunting issue of underreporting and serves as a supplementary tool for workplace safety programs. These insights lay the groundwork for future research in WPV reporting, which is particularly relevant for UX practitioners navigating complex conditions. Given the alarming rates of burnout and moral distress among healthcare professionals, the implications of this study are both significant and timely. [ABSTRACT FROM AUTHOR]
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- 2024
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