122 results on '"sustainable consumer behaviour"'
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2. Marketing für nachhaltiges Konsumverhalten: Rahmen - Managen - Realisieren.
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Ostermann, Damian
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CONSUMER behavior ,SUSTAINABLE consumption ,MARKETING strategy ,CONSUMERS ,ORGANIZATIONAL goals ,SUSTAINABILITY - Abstract
Copyright of Journal for Business, Economics & Ethics / Zeitschrift für Wirtschafts und Unternehmensethik is the property of Nomos Verlagsgesellschaft mbH & Co. KG and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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- 2024
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3. A value adoption approach to sustainable consumption in retail stores
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Lin, Ying-Tzu, Tseng, Timmy H., Chang, Ariana, and Yang, Chun-Chi
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- 2022
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4. Sustainable Student Consumer – Myth or Reality?
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Mariusz Chmielewski, Ewa Malinowska, Renata Płoska, and Joanna Próchniak
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sustainable consumer behaviour ,sustainable consumption ,sustainable clothing ,sustainable food ,sustainable cosmetics ,Economics as a science ,HB71-74 ,Business ,HF5001-6182 - Abstract
Objective: To compare and assess the behaviours of students as consumers of food, cosmetics and clothing in order to understand attitudes to sustainability. Research Design & Methods: A survey was conducted in June 2022 using an online questionnaire. The link to the questionnaire was sent to a sample of n = 800 students studying in the Tricity area (Poland). 295 students completed the survey, representing a return rate of 36.9%. The responses received were analysed and conclusions were drawn. Findings: The study shows that the young consumers take sustainable criteria into consideration in their purchasing decisions depending on the particular products. They follow sustainable aspects to the greatest extent in shopping for food, and to the least extent in the case of clothes. In the case of food, issues such as natural ingredients, environmentally friendly packaging, and egg labelling proved to be relatively important. With cosmetics, natural ingredients and environmentally friendly packaging were relatively important, and to a lesser extent, that cosmetics have not been tested on animals. In the case of clothing, sustainable issues proved to be the least important, though environmentally friendly packaging was sometime considered. Implications / Recommendations: The consumers surveyed are insufficiently influenced by questions of sustainability in their consumer behaviours. This may prompt questions on the involvement of companies in introducing pro-ecological and pro-social changes to products and how they are produced, and consequently influence the pace and degree to which sustainable production and consumption are being brought about. Contribution: The article contributes to the literature on the attitude of young consumers to sustainable development. It indicates areas that should be improved with regards to the behaviour of students when making purchasing decisions.
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- 2023
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5. Conceptualisation of sustainable consumer behaviour: converging the theory of planned behaviour and consumption cycle
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Sheoran, Monika and Kumar, Divesh
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- 2022
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6. Sustainable Student Consumer - Myth or Reality?
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Chmielewski, Mariusz, Malinowska, Ewa, Płoska, Renata, and Próchniak, Joanna
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CONSUMER behavior ,CONSUMERS ,SUSTAINABILITY ,YOUNG consumers ,CONSUMER attitudes ,FOOD labeling ,ENVIRONMENTAL literacy - Abstract
Copyright of Cracow Review of Economics & Management / Zeszyty Naukowe Uniwersytetu Ekonomicznego w Krakowie is the property of Cracow University of Economics and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
- Published
- 2023
- Full Text
- View/download PDF
7. Green offering: more the centrality, greater the scepticism.
- Author
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ShabbirHusain, R. V.
- Abstract
The study aimed at exploring whether consumers perceive the functional performance of a green offering differently when a central component of the offering is made green versus when a peripheral component is made green. Following this, we explore the implication of this perception on consumer's purchase intention. A 2x2 between subject factorial design was employed in the study. 150 participants from India responded to an online scenario-based survey. Hypotheses testing using ANOVA revealed that when a component that is important part of the offering is made environment friendly, respondents are likely to experience greater functional scepticism and have a reduced intention to purchase as compared to case where a peripheral part of the offering is made environment friendly. The scepticism is however allayed when a specific mention of performance guarantee is provided in each case. The study contributes to theory by providing insights into how consumers evaluate functional performance of the environment friendly products based on specific components that are made green. Study also reinforced the importance of allaying consumers' perception of functional compromise of green components by providing an explicit performance guarantee. [ABSTRACT FROM AUTHOR]
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- 2022
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8. Agenda 2030 and COVID-19: A Young Consumer's Perception of Sustainable Consumption.
- Author
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Renzi, Maria Francesca, Ungaro, Veronica, Di Pietro, Laura, Guglielmetti Mugion, Roberta, and Pasca, Maria Giovina
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COVID-19 threatens sustainable development and is a potential opportunity for downsizing the consumer economy. The virus's impacts on society are still unclear and additional contributions are required to investigate its effects on sustainable consumer behaviours. The paper aims to evaluate consumers' awareness regarding the emergency impacts on the 2030 Agenda SDGs achievement and sustainable consumption (SDG 12) in terms of societal and environmentally responsible behaviour. A qualitative study is planned to reach the research goal and 133 in-depth consumer interviews are performed. The sample is composed of young students informed on sustainability topics and issues. The thematic analysis is used to assess the data. The paper contributes to the existing literature about the 2030 Agenda and young consumers' sustainable behaviours by identifying the goal perceived by respondents as most negatively and positively impacted by the crisis and detecting those that can help overcome the emergency. Five themes (Social factors, Knowledge, Habits, Values, and Price) describing the main young consumer behaviour dimensions influenced by COVID-19 and lockdown in sustainability and social responsibility are detected. A theoretical framework is proposed to describe the effects of the five themes on sustainable behaviours. Finally, a roadmap for future research is identified. [ABSTRACT FROM AUTHOR]
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- 2022
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9. Effects of institutions on the eco-brand orientation of millennial consumers: a social cognitive perspective
- Author
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Roxas, Hernan ‘Banjo' and Marte, Rodilina
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- 2022
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10. Benchmarking the barriers of sustainable consumer behaviour
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Sheoran, Monika and Kumar, Divesh
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- 2022
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11. The Vegetarian and Vegan Communities Supporting Sustainability Through Responsible Consumption
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Gendel-Guterman, H., Derqui, B., Martínez-López, Francisco J., editor, and Gázquez-Abad, Juan Carlos, editor
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- 2021
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12. Investigating the Effects of E-Marketing Factors for Agricultural Products on the Emergence of Sustainable Consumer Behaviour.
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Zia, Adil and Alzahrani, Musaad
- Abstract
The digitalisation of services is a process that is gaining traction worldwide owing to the numerous benefits that it provides to sellers and consumers. This study aimed to explore the impact of e-marketing factors for agricultural products on the sustainable consumer behaviour. The technology acceptance model (TAM) and the extended unified theory of acceptance and use of technology (UTAUT2) model were used to investigate the factors that trigger long-term behavioural changes towards more sustainable consumer behaviour. Trust and continuance intention (CI) constitute sustainable consumer behaviours. The survey-based data were collected from 172 farmers in and around the Al-Baha province of Saudi Arabia. The findings reveal that, out of the six factors, social influence (SI), hedonic motives (HM), and perceived risk (PR) had a significant impact on trust whereas the perceived usefulness (PU), information quality (IQ), and the perceived ease of use (PEOU) had an insignificant impact on trust. Trust appears to had a substantial positive impact on the development of CI. Furthermore, the significant moderation of age and the insignificant moderation of education are observed among trust–CI relationship. Therefore, policymakers should concentrate on the factors such as SI and decrease the factors that are related to the PR in order to achieve a higher level of trust. This study contributes to the literature on e-marketing of agricultural products resulting in the formation of CI that triggers long-term behavioural changes towards more sustainable consumer behaviour. [ABSTRACT FROM AUTHOR]
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- 2022
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13. A network analysis of factors influencing the purchase intentions for refurbished electronics
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Wallner, T.S. (author), Haslbeck, Jonas M.B. (author), Magnier, L.B.M. (author), Mugge, R. (author), Wallner, T.S. (author), Haslbeck, Jonas M.B. (author), Magnier, L.B.M. (author), and Mugge, R. (author)
- Abstract
Refurbishment can extend the lifetime of an electronic product and reduce its environmental footprint. However, consumers often perceive refurbished electronics as less attractive than new ones, resulting in lower purchase intentions. While prior research has identified several factors that influence consumer choices regarding refurbished electronics, we lack understanding of the interrelations between the different factors related to the consumer, product and context. To model the complex interplay of the factors involved in the intention to purchase refurbished speakers and earbuds, we conducted a survey with 1801 participants. A network encompassing both product categories revealed that the most central factors influencing the intention to purchase refurbished electronics were the product category, the perceived risk and the perception that refurbished electronics are uncomfortable to use because they remind the consumer of their prior user (territorial contamination). For refurbished earbuds, participants' concerns about territorial and hygienic contamination had the strongest negative relations to purchase intentions. For refurbished speakers, the purchase intentions were most negatively related to their perceived risk and positively related to their financial attractiveness. Hence, strategies aiming to enhance the consumer acceptance of refurbished electronics should aim at reducing risks and contamination concerns. Potential strategies to reduce the risks associated with refurbished electronics are discussed., Responsible Marketing and Consumer Behavior
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- 2024
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14. Sustainable Consumption Behaviour in Poland Through a PLS-SEM Model
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García-Machado, Juan J., Figueroa-García, Edna C., Jachowicz, Agnieszka, and Sroka, Włodzimierz, editor
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- 2020
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15. The Impact of Fashion Brand Sustainability on Consumer Purchasing Decisions.
- Author
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Mandarić, Doroteja, Hunjet, Anica, and Vuković, Dijana
- Abstract
The focus of this confirmatory research was on consumer attitudes towards the sustainability of fashion brands and how these attitudes influence their purchasing decisions. The aim was to explore if the gap between attitudes and purchasing behaviour was present within Croatian consumers to the same extent as previous research has shown. A survey was conducted of 263 respondents with purchasing power to examine their perception, awareness of, and attitudes towards sustainability and eco-fashion as consumers. The data collected were analysed using descriptive statistics and correlation analysis. The results suggest that participants have a positive attitude towards the sustainability of fashion brands. Moreover, a positive correlation was found between the importance of fashion brand sustainability and consumers' decisions to buy sustainable clothing products. However, the sustainability of a fashion brand or product is among the least important factors in their purchasing decision. This could mean that their positive attitude may not necessarily be reflected in actual purchasing behaviour, which is consistent with previous research. The results of this study provide a framework for a greater understanding of the various factors that may influence consumer behaviour, such as the sustainability of a fashion brand or product, potentially facilitating the development of relevant strategies in the fashion industry and changing the way fashion works and is perceived in the future. [ABSTRACT FROM AUTHOR]
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- 2022
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16. Modelling the enablers of sustainable consumer behaviour towards electronic products
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Sheoran, Monika and Kumar, Divesh
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- 2020
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17. The role of psychological empowerment in climate-protective consumer behaviour : An extension of the value-belief-norm framework
- Author
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Hartmann, Patrick, Apaolaza, Vanessa, and D’Souza, Clare
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- 2018
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18. Information transparency design : Supporting sustainable consumer behaviour in the clothing industry
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Börjesson, Erika and Börjesson, Erika
- Abstract
Digital technologies can be used to provide consumers in the clothing industry with information in a transparent way that supports sustainable consumer behaviour. Consumers expect more information that can support their sustainable behaviour but have little trust in the information, thus introducing the consumer need for more information transparency in the clothing industry which is the subject of this research study. A qualitative interview study is used to explore consumer informational needs and sustainable consumer behaviour in the clothing industry by purchasing second-hand clothing or adopting a digital clothing sharing service. The theory of planned behaviour was applied in the construction of the study and in the thematic analysis to understand consumer behaviour. Findings show that information transparency can be designed to provide subjective relevance, social -, financial-, and temporal transparency and information accessibility to support sustainable consumer behaviour in the clothing industry because it increases trust, understandability and accessibility. The study contributes with knowledge of additional dimensions for information transparency and particularly to service research by showing that consumers need information transparency to promote a collaborative relation between consumers and companies.
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- 2023
19. The role of shopping motivations on sustainable consumer behaviour in the fast fashion clothing industry
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Tekergül, Ezgi, Koning, Anna Frederique Leonie, Tekergül, Ezgi, and Koning, Anna Frederique Leonie
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The purpose of this study was to better understand how consumers of fast fashion clothing with different shopping motivations consider sustainability during their purchase. The different shopping motivations are hedonic and utilitarian, which are respectively the emotion of shopping and the function of shopping. The main question for this research was “How do consumers of fast fashion clothing with different motivations (hedonic or utilitarian) consider sustainability during their purchase?” This qualitative research made use of 11 focus groups and a total of 44 participants to obtain in-depth data. The participants were divided into whether their main shopping motivation was hedonic, or utilitarian based on how they answered specific questions. The answers from both groups were compared with each other to find possible differences. When weighing the evidence and conclusions from the research, it appears relatively likely that there are no significant differences between consumers with a hedonic main shopping motivation and consumers with a utilitarian main shopping motivation. This leads to the conclusion of the main question, which is that there is no difference in how consumers of fast fashion clothing with different motivations consider sustainability during their purchase.
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- 2023
20. Developing a service solution for the return of Bosch DIY drills
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Welsch, Margo (author) and Welsch, Margo (author)
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This thesis explores user motivation and barriers in returning Bosch drills from the DIY Tools range, with the goal of proposing an effective return service. Stakeholder analysis, literature review, and customer research were conducted to inform the design process. The objective of this research was to identify key factors influencing the development of the return service. Stakeholder analysis and meetings with the company provided insights into major stakeholders, including the company, legal regulations, customers, and the environment. A literature review revealed pain points in reverse logistics and guided the selection of a behavioral model. Extensive customer research was conducted to understand the customer perspective on EOU reverse logistics. Design guidelines were formulated based on these findings. The stakeholder analysis emphasized the importance of satisfying all major stakeholders for the success of the return service. The literature review identified pain points in reverse logistics and highlighted the significance of incorporating behavioral change elements. Customer research underscored the pivotal role of customers in the success of the return service. Based on these findings, design guidelines were established, such as designing a comprehensive solution that integrates data from various consumption stages, utilizing the same data carrier as a touchpoint, and simplifying the return process while enhancing customer motivation. Motivational elements, particularly emphasizing the sustainability aspect, were identified to encourage customers to choose the return service. The research led to the development of the QR code solution, an integral approach that offers easy accessibility for customers, incorporates multiple customer stages, and collects usage data for reverse logistics purposes. This solution not only benefits customers but also has the potential to streamline post-return processing. Additionally, the proposed return service aligns with pote, Integrated Product Design
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- 2023
21. Designing individualisation of eco information: a conceptual framework and design toolkit
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Sze Yin Kwok, David Harrison, and Alessio Malizia
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eco-labelling ,information individualisation ,user centred design ,human computer interaction ,sustainable consumer behaviour ,Engineering (General). Civil engineering (General) ,TA1-2040 - Abstract
Eco-labelling is the practice of eco information provision that most directly addresses consumer behaviour. Nowadays, consumers are facing difficulties in perceiving and understanding existing eco labels. In previous work, we proposed the conceptual framework of eco information individualisation which tailors eco labels according to the specific needs of individual users using contextual technologies. This paper extends the conceptual framework by introducing a more structured way of considering the personal data and product data requirements, and reports the development of a design toolkit that aims to support designers in the designing of individualised eco information. A design workshop was carried out to introduce the concept to designers, and evaluate the usability and usefulness of the toolkit. Positive responses were received. The design outputs generated from the workshop were considered largely feasible and have the potential to be developed into digital prototypes. These indicate that it is possible for designers to learn to design eco information individualisation in a short time. This paper is a step towards a greater understanding of designing individualised eco information.
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- 2017
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22. Coming Out of the Niche? Social Banking in Germany: An Empirical Analysis of Consumer Characteristics and Market Size.
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Krause, Kathleen and Battenfeld, Dirk
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BANKING industry ,MARKET segmentation ,EMPIRICAL research ,SUSTAINABILITY ,CONSUMER behavior ,ETHICAL investments - Abstract
The social banking market constitutes a small but rapidly growing submarket of the global banking sector. Due to an explicit commitment to sustainability, social banking is a segment of banking services which is not exclusively focused on economic performance criteria, but pursues ecological and social goal dimensions on an equal footing. Information on the number and reachability of potential social banking customers is essential for social banks to further promote sustainable consumption in finance. In scientific research, social banking is considered a relatively new field, still lacking empirical analyses regarding the market size and specific consumer behaviour. This study addresses the research gap by generating first insights into the German social banking market. Based on an online survey using an adaptive conjoint analysis, a large data set covering 3537 respondents was compiled. Sample 1 comprises 2896 respondents who are customers of three major social banks in Germany. Sample 2 covers the remaining 641 respondents who represent the German adult population and exclusively buy from conventional banks. Logistic regression modelling reveals that social banking customers differ significantly from their conventional counterparts regarding several socio-demographic, behavioural and psychographic factors. In comparison with conventional banking customers, social banking customers tend to be younger, higher educated and located in larger places of residence. Contrary to existing research on socially responsible investors, they are male to a higher proportion than female. Moreover, social banking customers demonstrate stronger sustainable buying patterns and weaker preferences for financial, but stronger preferences for social return than conventional banking customers. The results further indicate a considerable untapped growth potential for social banks by uncovering a market size ranging between 10 and 26% of the German adult population. Finally, suggestions for marketing strategies and future research are given. [ABSTRACT FROM AUTHOR]
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- 2019
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23. New Kids on the Recycling Block: the Role of Supermarkets and Bodegas for Sustainable Consumer Behaviour in Lima
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Hanna Fuhrmann-Riebel and Elena Borasino
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Sustainable consumer behaviour ,Block (telecommunications) ,General Engineering ,Business ,Agricultural economics - Abstract
Only 4% of total municipal solid waste in Lima is recycled. Supermarkets and bodegas are in a unique, highly relevant position for the transition towards a circular economy due to their direct influence on customers’ consumption patterns. This paper explores the role of supermarkets and bodegas for consumer recycling behaviour, looking both at already implemented practices and possibilities for the future. Based on semi-structured interviews conducted with key actors in the recycling sector in 2019 and 2020, we analyse the sector regarding its main actors and their different interests, the interactions between them and the regulatory framework, as well as specific initiatives undertaken to increase recycling. We then compare the main mechanisms through which consumer recycling behaviour can be influenced between supermarkets and bodegas based on the three categories convenience, knowledge and socio-psychological factors. Our in-depth analysis outlines the different pros and cons for each of the three categories in detail.
- Published
- 2021
24. Conceptualisation of sustainable consumer behaviour: converging the theory of planned behaviour and consumption cycle
- Author
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Divesh Kumar and Monika Sheoran
- Subjects
Consumption (economics) ,Organizational Behavior and Human Resource Management ,Sustainable consumer behaviour ,media_common.quotation_subject ,Theory of planned behavior ,General Business, Management and Accounting ,Scarcity ,Empirical research ,Scale (social sciences) ,Sustainability ,Product (category theory) ,Sociology ,Marketing ,media_common - Abstract
PurposeThis article attempts to explore the theoretical model and structural dimensions of sustainable consumer behaviour to develop a “sustainable consumer behaviour scale” for sustainable electronic products. Further, this study has tried to elaborate sustainable consumer behaviour by considering the complete consumption cycle which includes purchase, usage and disposal of the sustainable electronic products.Design/methodology/approachThe theory of planned behaviour (TPB) has been employed to understand the multidimensional nature of sustainable consumer behaviour with the help of qualitative and quantitative methods. With the help of a pilot study followed by a main study, a sustainable consumer behaviour scale for sustainable electronic products has been tested and validated for its factor study, reliability, validity and model fit, etc. Moreover, the influence of demographic variables has also been examined with the help of multi-group analysis.FindingsThis study highlights that the perceived control behaviour and subjective norms are the major factors that influence sustainable consumer behaviour. Moreover, the results also indicate that female consumers, mid income consumers, young consumers (age below 30) and consumers who have studied up to senior secondary level are more sustainable.Research limitations/implicationsThe results can be used by policymakers and managers to identify and target particular subjective norms and factors impacting perceived control behaviour along with a specific set of demographics to increase sustainability amongst consumers and businesses. The results of the current study can help in increasing the focus of the academic research towards sustainable consumer behaviour. It will also encourage firms to include sustainable electronic products in their product line.Originality/valueTo the best of authors' knowledge, the current article is the first empirical study to develop a sustainable consumer behaviour scale by including all the different stages of the consumption cycle using TPB for sustainable electronic products. Although multiple efforts have been made by researchers to analyse sustainable consumer behaviour, there is a scarcity in literature in which research has been done to analyse sustainable consumer behaviour by considering the whole consumption cycle (purchase, usage and disposal).
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- 2021
25. Sustainability communication in tourism – A literature review.
- Author
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Tölkes, Christina
- Abstract
Sustainability communication in tourism is an emerging research topic. In acknowledgement of tourism researchers' and practitioners' need to gain a better theoretical and practical understanding of effective sustainability communication, this article provides the first literature review to identify what is known of the subject and what needs further study. This systematic review indicates that extant research has focused on the marketing of green hotels and environmental sustainability. Little is understood about personal communication channels and message factors that lead to positive consumer reactions. These are major explanations why sustainability messages have not been as effective as they could be. Furthermore, there is a lack of theoretical foundation with regard to information processing and effective message design, and of experiments and interpretivist/qualitative approaches to support such research. Recommendations on future research are provided to broaden theoretical perspectives and support practitioner solutions by a more holistic approach to sustainability communication. [ABSTRACT FROM AUTHOR]
- Published
- 2018
- Full Text
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26. Designing individualisation of eco information: a conceptual framework and design toolkit.
- Author
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Kwok, Sze Yin, Harrison, David, and Malizia, Alessio
- Subjects
ECO-labeling ,CONSUMER behavior ,DATA analysis - Abstract
Eco-labelling is the practice of eco information provision that most directly addresses consumer behaviour. Nowadays, consumers are facing difficulties in perceiving and understanding existing eco labels. In previous work, we proposed the conceptual framework of eco information individualisation which tailors eco labels according to the specific needs of individual users using contextual technologies. This paper extends the conceptual framework by introducing a more structured way of considering the personal data and product data requirements, and reports the development of a design toolkit that aims to support designers in the designing of individualised eco information. A design workshop was carried out to introduce the concept to designers, and evaluate the usability and usefulness of the toolkit. Positive responses were received. The design outputs generated from the workshop were considered largely feasible and have the potential to be developed into digital prototypes. These indicate that it is possible for designers to learn to design eco information individualisation in a short time. This paper is a step towards a greater understanding of designing individualised eco information. [ABSTRACT FROM PUBLISHER]
- Published
- 2017
- Full Text
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27. A scoping review on consumer behaviour related to wine and health
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Tamara Bucher, Kristine Deroover, Julie McIntyre, Katherine Emma Brain, and Michael Siegrist
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Consumption (economics) ,Wine ,0303 health sciences ,Sustainable consumer behaviour ,Scope (project management) ,030309 nutrition & dietetics ,05 social sciences ,03 medical and health sciences ,0502 economics and business ,Sustainability ,050211 marketing ,Marketing ,Psychology ,Inclusion (education) ,Consumer behaviour ,Food Science ,Biotechnology ,Systematic search - Abstract
Background Understanding how people perceive and value health aspects of wine may help to promote sustainable consumer behaviour and the development of healthier wine products. Scope and approach In this scoping review a structured overview of the literature published since 2012 about consumer behaviour related to wine and health, is provided. A systematic search of ten databases resulted in 671 records for the title and abstract screening, with 170 relevant articles assessed for eligibility through full-text screening. Studies were included if they addressed topics related to wine and health and had a consumer perception or behaviour aspect. Key findings and Conclusions: Fifty-two records met the inclusion criteria and provided information about one or more of the following five topics; perceived health impact of wine (n = 17), perceptions of moderate wine consumption (n = 6), the role of health in wine consumption decision-making (n = 15), perceptions and behaviour related to wine labelling (n = 8), and perceptions and behaviour related to wine innovations. The latter topic related to wine innovations was subdivided into wines with sustainability or potential health-enhancing characteristics (n = 17) and wines with reduced alcohol content (n = 9). The findings are summarised narratively per topic, and an overview table is provided. Findings on cross-cultural differences are discussed in an additional section. The review provides a comprehensive overview on the current state of published research concerning consumer perceptions of wine and health and provides a practical overview for different stakeholders, including researchers, policymakers and industry. Moreover, it highlights areas of intense research interest and needs for further investigation.
- Published
- 2021
28. How to support value-minded shopping: Enable customers to act according to values in line with the food transition when online grocery shopping at Picnic
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van Elteren, Ariëla (author) and van Elteren, Ariëla (author)
- Abstract
A transition towards a sustainable food system needs to happen to ensure people can live a healthy life on this planet. Picnic as a retailer in the food system is the bridge between producers and consumers of food products. Many people hold values which are in line with the food transition, which means they care for others, the environment, and their health. During the purchase of food however, these values are not always acted upon. This can be described as a value-action gap. There is an opportunity for Picnic to support customers in closing the value-action gap for food-transition friendly grocery shopping. There is a knowledge gap around what the values are that are important to Dutch customers when online grocery shopping, and which hurdles are present in the service of Picnic to foster the food transition. An exploratory study amongst Picnic customers shows the hurdles are formed by a lack consideration, confidence, and information. Furthermore, other values can be more important and there can be hesitancy towards change. To overcome these, dedicated moments should be created in the shopping journey to consider values. The design statement therefore is: I want to design an experience for Picnic customers who have values in line with the food transition but do not fully act upon them, by providing them with a moment to reflect and adapt so they can become proud of their actions. To design an experience for Picnic customers that allows for the desired behaviour, an iterative design process is used. During this process, four design guidelines are uncovered: interventions for reflection on food decisions should be controlled, specific, goal-oriented, and quick. The final proposed intervention is a Betere Boodschappen functionality, where customers get control over their shopping environment. They reflect on their values through answering three questions and based on those answers get personal suggestions for functionalities tha, Design for Interaction
- Published
- 2022
29. Enhancing consumers’ willingness to repair electronic products: How design can nudge sustainable behaviour
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van den Berge, R.B.R. (author), Magnier, L.B.M. (author), Mugge, R. (author), van den Berge, R.B.R. (author), Magnier, L.B.M. (author), and Mugge, R. (author)
- Abstract
Product repair can decrease the ecological burden of consumer electronics by lengthening their lifetimes, but it is still too rarely practised by consumers. Design for behaviour change can motivate consumers to undertake repair activities. An increased level of repair self-efficacy can nudge consumers towards repair. In two experiments, we tested the effects of a fault indication on consumers’ willingness to repair washing machines, vacuum cleaners and stick vacuum cleaners. A fault indication is a signal appearing on a product providing information about the occurring failure. For products that are relatively less likely to be repaired by a repair professional, the willingness to repair increased significantly when a fault indication was present. The perceived level of self-efficacy mediated these results. These results remained consistent among different types of product failures. Finally, we provide implications for designers and future opportunities on how to further stimulate consumers’ willingness to repair electronic products, Marketing and Consumer Research, Design, Organisation and Strategy
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- 2022
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30. Planned Obsolescence: A deal-breaker for smartphone consumers or not? : A qualitative study of sustainable consumers’ behaviour around Planned Obsolescence - The case of smartphones
- Author
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Nilsson, Måns, Lobo Perez, Javier, Nilsson, Måns, and Lobo Perez, Javier
- Abstract
Planned Obsolescence is a threat to sustainability and is a practice that has increased in recent years. Manufacturers and companies are often blamed, but recent research has shown that consumers play a significant role and thus hold considerable responsibility for Planned Obsolescence practices. This thesis explores the effect that Planned Obsolescence in smartphones has on sustainable consumers who reside in Sweden. Focus groups and individual interviews were carried out with sixteen participants who were identified as sustainable consumers. The results were diverse and related to different situational, social, and psychological aspects classified into four categories: social elements, implied premature upgrading, psychological elements, and misalignment in sustainable values and behaviour. The study concludes that Planned Obsolescence in smartphones creates a social barrier that does not allow sustainable consumers to maintain their sustainable consuming habits within this sector and provokes negative feelings within them, which interlink with social circumstances. Moreover, this phenomenon affects consumers by implying that they constantly should replace their devices even though they are rather satisfied with their current ones. Finally, Planned Obsolescence in smartphones broadens the gap between consumers’ sustainable values and behaviours, and this inconsistency seems to be more significant for smartphones than in other sectors.
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- 2022
31. Antecedents and consequences of brand ownership: moderating roles of social value orientation and consumer perceived ethicality in Taiwan's food industry
- Author
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Wang-Sheng Chen and Kuen-Hung Tsai
- Subjects
Value (ethics) ,Sustainable consumer behaviour ,business.industry ,05 social sciences ,Word of mouth ,Context (language use) ,Social value orientations ,Prosocial behavior ,Negative relationship ,0502 economics and business ,Food processing ,Business, Management and Accounting (miscellaneous) ,050211 marketing ,Business ,Marketing ,050203 business & management ,Food Science - Abstract
PurposeThis study empirically tests a brand ownership framework based on psychological ownership theory. It examines the role of participative brand development in developing brand ownership among different social value orientation (i.e. proself and prosocial). Furthermore, it examines brand ownership's effects on various food brand supportive behaviours and the moderating role of consumer perceived ethicality.Design/methodology/approachTo understand the participative brand development effect on brand ownership and brand supportive behaviours of organic food and local cultural food from the consumer perspective, primary data collected via 668 valid questionnaires tested the conceptual model using partial least squares structural equation modelling.FindingsParticipative brand development has a significant influence on brand ownership. Moreover, brand ownership is an important factor in affecting brand supportive behaviours. The negative relationship between brand ownership and positive word of mouth for those who have higher consumer perceived ethicality is significant. Moreover, social value orientation, the relationships between participative brand development and brand ownership differ significantly.Research limitations/implicationsFirst, it only focusses on the antecedents of brand ownership among different proself and prosocial groups in Taiwan. However, Taipei, as an important city in Taiwan, is a microcosm of Taiwan's food development. It can reflect the problems existing in Taiwan's current food development process from one side. Second, customer perceived ethicality was moderated into the psychological ownership model to extend it. Future studies may consider sustainable consumer behaviour (White et al., 2019) and other variables to explain the antecedents and consequences of brand ownership on the moderating role. Third, more multi-group analyses may explore the antecedents of brand ownership of more and different groups.Practical implicationsFirst, the participative brand development of proself groups (such as organic food marketers) towards brand ownership should emphasize the health and safety associated benefits of organic foods. If consumers perceive more health and safety benefits from adopting organic foods regarding their well-being needs, they will be more willing to increase their use of organic foods. Second, local cultural food marketers play a significant role in promoting processed foods, creative gourmet, rural leisure and festival events. In the current stage of local cultural food development, the more immediate consequences of pro-environmental behaviours for a given city, region or neighbourhood can make environmental actions and outcomes seem more tangible and relevant (Scannell and Gifford, 2013). Organic and local cultural food marketers should also pay attention to the change in the psychology of different group members and adjust marketing strategies appropriately.Social implicationsConsumers who are convinced that organic foods strongly adhere to the environmental and ethical principles they value may intensify their organic buying behaviour. Drawing on people's attachments to a specific place (Gifford, 2014), festival events can lead to engagement in local cultural products consumption. People may be subject to the opinions of important people, such as family members, relatives and friends. Therefore, communities could advocate for local cultural food via word of mouth and consume local cultural food daily to create a good pro-environmental atmosphere.Originality/valueThis is the first study to investigate the antecedents and consequences of brand ownership and the moderators of these relationships in the context of organic food and local cultural food.
- Published
- 2021
32. Integrating environmental values and emotion in green marketing communications inducing sustainable consumer behaviour
- Author
-
Khan Md Raziuddin Taufique
- Subjects
Marketing ,Sustainable consumer behaviour ,Relation (database) ,05 social sciences ,Marketing communication ,Research findings ,Green marketing ,Appeal to emotion ,0502 economics and business ,Sustainability ,050211 marketing ,Business ,Business and International Management ,050203 business & management ,Consumer behaviour - Abstract
There are inconsistent research findings in relation to the antecedents of green consumer behaviour (GCB). This is well documented in the traditional attitude-behaviour relationship, which is partl...
- Published
- 2020
33. Benchmarking the barriers of sustainable consumer behaviour
- Author
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Divesh Kumar and Monika Sheoran
- Subjects
Sustainable consumer behaviour ,0502 economics and business ,05 social sciences ,050211 marketing ,Business ,Benchmarking ,Environmental economics ,General Business, Management and Accounting ,050203 business & management ,Social Sciences (miscellaneous) - Abstract
Purpose The earth is under massive stress due to current level of consumption which has crossed the sustaining capacity of our planet. Thus, the need of the hour is to promote sustainable production and consumption. The purpose of this study is to identify the basic barriers of sustainable consumer behaviour which are hindering the adoption of sustainable consumption. Design/methodology/approach This article is divided into two parts. The first part consists of a literature review based on 128 articles (1995 to 2020), which are spread over a period of 25 years. Based on the literature review, nine barriers of sustainable consumer behaviour were identified and put into three categories. In the second part, fuzzy analytical hierarchy process has been used to know about the relative weight of each barrier so that benchmarking/prioritising of basic barriers of sustainable consumer behaviour can be done. Findings This article identifies critical barriers affecting the acceptance of sustainable electronic products. High price, a perception of no environmental impact, no benefit in personal image, lesser use by family and friends, lack of awareness about the products etc. emerged as the potential barriers which need prime attention. The relative weight of each of these barriers has also been arrived at in this article which is expected to be beneficial for policymakers to focus upon important barriers. Impact of many of these barriers can be reduced through innovative approaches and solutions. Research limitations/implications This article will be helpful in future research in the field of sustainable consumer behaviour. Through the understanding of the barriers of sustainable consumer behaviour, companies, governments and industries can take suitable initiatives by modifying the policies and practices to reduce the impact of these barriers so that consumer behaviour can be made more sustainable. Originality/value The current article tries to identify the critical barriers to adoption of sustainable electronic products by the consumers. An extensive literature review, expert suggestions and consumer survey have been adopted to identify nine barriers. Although, multiple researches have been done in the field of sustainable consumer behaviour and adoption of sustainable electronic products, there is no research article which solely focuses on implementing Fuzzy analytical hierarchical process (AHP) approach to rank the barriers faced by consumers for adoption of sustainable electronic products. It has been concluded that high price of sustainable electronic products is the most critical barrier in adoption of sustainable consumer behaviour. Moreover, the relative ranking obtained with the help of Fuzzy AHP can be used by policymakers and organisations to promote and implement sustainability in consumer behaviour.
- Published
- 2020
34. Pomen zaznane samoučinkovitosti pri trajnostni potrošnji
- Author
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Lazar, Tinkara and Golob, Urša
- Subjects
purchase intention ,trajnostno vedenje potrošnika ,udc:366:502.131.1(043.2) ,nakupna namera ,samoučinkovitost ,social cognitive theory ,sustainable consumption ,self-efficacy ,trajnostna potrošnja ,socialno kognitivna teorija ,sustainable consumer behaviour - Abstract
V tem magistrskem delu je osrednje področje raziskovanja trajnostno vedenje potrošnikov. S pomočjo socialno kognitivne teorije Alberta Bandure (1986), ki je bila v literaturi okoljske psihologije doslej že večkrat uporabljena za raziskovanje okoljsko odgovornega vedenja, me je zanimalo predvsem, kako in ali sploh samoučinkovitost, kot ena temeljnih postavk teorije, vpliva na posameznikovo (trajnostno) potrošniško vedenje. V teoreticˇnem delu naloge so podrobneje opredeljeni pojmi trajnostne potrošnje in trajnostnega potrošnika, predstavljene vse relevantne in najpogosteje uporabljene teorije za raziskovanje trajnostnega vedenja potrošnikov in pa predstavljena socialno kognitivna teorija in pojem samoučinkovitosti ter njun pomen pri razpravi o trajnostnem potrošniškem vedenju. Na podlagi obstoječih raziskav sem oblikovala model relevantnih determinant, ki vplivajo bodisi na zaznano samoučinkovitost bodisi na nakupno namero posameznika. S pomočjo empirične raziskave sem ugotovila, da v zastavljeni shemi vpliv zaznane samoučinkovitosti na nakupno namero ni bil znaten. Večji vpliv je prevzela notranja motivacija posameznika, kot relevantna spremenljivka pa se je izkazala tudi zaznana sposobnost vplivanja na druge. The central area of research in this paper is sustainable consumer behaviour. With the help of Albert Bandura's social cognitive theory (1986), which has been used several times in the field of environmental psychology, my goal was to further investigate how and whether at all self-efficacy as one of the key constructs of the social cognitive theory affects consumer behaviour. The theoretical part of the thesis defines the concept of sustainable consumption and provides further insight into the field of sustainable consumer behaviour. It also presents the most commonly used theoretical approaches for research and highlights the importance of social cognitive theory and the concept of self-efficacy in discussing sustainable consumer behaviour. Based on existing research, I have developed a model of research with relevant determinants that affect either the perceived self-efficacy or the purchase intention of the individual. With the help of empirical research, I found that in the proposed model, the impact of perceived self-efficacy on purchase intention was not significant. The intrinsic motivation of the individual had a greater influence in this case, and the perceived ability to influence others also proved to be a relevant variable.
- Published
- 2022
35. Modelling the enablers of sustainable consumer behaviour towards electronic products
- Author
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Divesh Kumar and Monika Sheoran
- Subjects
Sustainable consumer behaviour ,Knowledge management ,Process (engineering) ,business.industry ,Strategy and Management ,05 social sciences ,General Decision Sciences ,Public policy ,Management Science and Operations Research ,Empirical research ,Scale (social sciences) ,Enabling ,0502 economics and business ,Sustainability ,050211 marketing ,business ,050203 business & management ,Consumer behaviour - Abstract
PurposeThe consumption patterns of humanity are putting an enormous burden on the resources, which are beyond the fulfiling capacity of the earth. These consumption patterns need to be made sustainable. Therefore, this study aims to focus on identifying the key enablers driving the sustainable consumer behaviour.Design/methodology/approachBased on the literature review of 107 studies (1995 to 2018), which were published over a period of 23 years, fourteen key enablers of sustainable consumer behaviour were identified. These 14 enablers were validated with the help of empirical research done by surveying 200 consumers of electronic products. This was followed by the application of interpretive structural modelling (ISM) technique, to get an insight into how these enablers are influencing sustainable consumer behaviour.FindingsISM technique and empirical research aided in classifying the enablers based on their driving and dependence power. A further analysis was done to know about the contextual relationship between all 14 enablers and how these enablers are influencing each other and sustainable consumer behaviour. Attitude, subjective norm and perceived controlled behaviour were found dependent variables while education, government policy and advertisement emerged as an autonomous variable.Research limitations/implicationsThis study will be helpful for future research in the field of sustainable consumer behaviour. Through understanding of the enablers of sustainable consumer behaviour, a scale can be developed having significant theoretical and managerial implications. This study may help in improving the sustainability initiatives by various stakeholders involved in the process of purchase, usage and dispose of electronic products.Originality/valueThis study is the first temporal and spatial study, which includes a holistic view of the enablers of sustainable consumer behaviour.
- Published
- 2020
36. Enhancing consumers’ willingness to repair electronic products: How design can nudge sustainable behaviour
- Author
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van den Berge, R.B.R., Magnier, L.B.M., Mugge, R., Lockton, D., Lenzi, S., Hekkert, P., Oak, A., Sádaba, J., and Lloyd, P.
- Subjects
circular economy ,design for repair ,product lifetime ,sustainable consumer behaviour - Abstract
Product repair can decrease the ecological burden of consumer electronicsby lengthening their lifetimes, but it is still too rarely practised by consumers. Design for behaviour change can motivate consumers to undertake repair activities. An increased level of repair self-efficacy can nudge consumers towards repair. In two experiments, we tested the effects of a fault indication on consumers’ willingness to repair washing machines, vacuum cleaners and stick vacuum cleaners. A fault indication is a signal appearing on a product providing information about the occurring failure. For products that are relatively less likely to be repaired by a repair professional, the willingness to repair increased significantly when a fault indication was present. The perceived level of self-efficacy mediated these results. These results remained consistent among different types of product failures. Finally, we provide implications for designers and future opportunities on how to further stimulate consumers’ willingness to repair electronic products
- Published
- 2022
37. The Impact of Fashion Brand Sustainability on Consumer Purchasing Decisions
- Author
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Doroteja Mandarić, Anica Hunjet, and Dijana Vuković
- Subjects
sustainable fashion ,eco-fashion ,sustainable business ,consumer awareness ,consumer behaviour ,sustainable consumer behaviour ,consumer responsibility - Abstract
The focus of this confirmatory research was on consumer attitudes towards the sustainability of fashion brands and how these attitudes influence their purchasing decisions. The aim was to explore if the gap between attitudes and purchasing behaviour was present within Croatian consumers to the same extent as previous research has shown. A survey was conducted of 263 respondents with purchasing power to examine their perception, awareness of, and attitudes towards sustainability and eco-fashion as consumers. The data collected were analysed using descriptive statistics and correlation analysis. The results suggest that participants have a positive attitude towards the sustainability of fashion brands. Moreover, a positive correlation was found between the importance of fashion brand sustainability and consumers’ decisions to buy sustainable clothing products. However, the sustainability of a fashion brand or product is among the least important factors in their purchasing decision. This could mean that their positive attitude may not necessarily be reflected in actual purchasing behaviour, which is consistent with previous research. The results of this study provide a framework for a greater understanding of the various factors that may influence consumer behaviour, such as the sustainability of a fashion brand or product, potentially facilitating the development of relevant strategies in the fashion industry and changing the way fashion works and is perceived in the future.
- Published
- 2022
38. Enhancing consumers’ willingness to repair electronic products
- Subjects
circular economy ,design for repair ,product lifetime ,sustainable consumer behaviour - Abstract
Product repair can decrease the ecological burden of consumer electronicsby lengthening their lifetimes, but it is still too rarely practised by consumers. Design for behaviour change can motivate consumers to undertake repair activities. An increased level of repair self-efficacy can nudge consumers towards repair. In two experiments, we tested the effects of a fault indication on consumers’ willingness to repair washing machines, vacuum cleaners and stick vacuum cleaners. A fault indication is a signal appearing on a product providing information about the occurring failure. For products that are relatively less likely to be repaired by a repair professional, the willingness to repair increased significantly when a fault indication was present. The perceived level of self-efficacy mediated these results. These results remained consistent among different types of product failures. Finally, we provide implications for designers and future opportunities on how to further stimulate consumers’ willingness to repair electronic products
- Published
- 2022
39. Sustainable Consumer Behaviour and the Environment
- Author
-
Heesup Han
- Subjects
Sustainable consumer behaviour ,Business ,Environmental economics - Published
- 2021
40. Unconventional Monetary Policies: New Normal or ‘Black Hole’? 2019: The Year of Truth
- Author
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Tauheed Ahmad Ramjaun
- Subjects
Sustainable consumer behaviour ,Originality ,media_common.quotation_subject ,Phenomenon ,Zero waste ,Social media ,Advertising ,Business ,Value (mathematics) ,Popularity ,Influencer marketing ,media_common - Abstract
Originality/Value of Paper: This study provides a richer understanding of the Zero Waste lifestyle phenomenon which has grown in popularity through social media during recent years. Besides, findings allow for a better understanding of the role of consumer activists and social media influencers in promoting the Zero Waste lifestyle within online communities.
- Published
- 2021
41. Agenda 2030 and COVID-19: A Young Consumer’s Perception of Sustainable Consumption
- Author
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Maria Francesca Renzi, Veronica Ungaro, Laura Di Pietro, Roberta Guglielmetti Mugion, Maria Giovina Pasca, Renzi, Maria Francesca, Ungaro, Veronica, Di Pietro, Laura, Guglielmetti Mugion, Roberta, and Pasca, Maria Giovina
- Subjects
2030 agenda ,Renewable Energy, Sustainability and the Environment ,Geography, Planning and Development ,social responsibility ,COVID-19 ,sustainable consumption ,sustainable consumer behaviour ,sustainability ,Building and Construction ,Management, Monitoring, Policy and Law - Abstract
COVID-19 threatens sustainable development and is a potential opportunity for downsizing the consumer economy. The virus’s impacts on society are still unclear and additional contributions are required to investigate its effects on sustainable consumer behaviours. The paper aims to evaluate consumers’ awareness regarding the emergency impacts on the 2030 Agenda SDGs achievement and sustainable consumption (SDG 12) in terms of societal and environmentally responsible behaviour. A qualitative study is planned to reach the research goal and 133 in-depth consumer interviews are performed. The sample is composed of young students informed on sustainability topics and issues. The thematic analysis is used to assess the data. The paper contributes to the existing literature about the 2030 Agenda and young consumers’ sustainable behaviours by identifying the goal perceived by respondents as most negatively and positively impacted by the crisis and detecting those that can help overcome the emergency. Five themes (Social factors, Knowledge, Habits, Values, and Price) describing the main young consumer behaviour dimensions influenced by COVID-19 and lockdown in sustainability and social responsibility are detected. A theoretical framework is proposed to describe the effects of the five themes on sustainable behaviours. Finally, a roadmap for future research is identified.
- Published
- 2022
42. Investigating the Effects of E-Marketing Factors for Agricultural Products on the Emergence of Sustainable Consumer Behaviour
- Author
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Adil Zia and Musaad Alzahrani
- Subjects
Renewable Energy, Sustainability and the Environment ,Geography, Planning and Development ,Building and Construction ,Management, Monitoring, Policy and Law ,e-marketing ,agricultural products ,sustainable consumer behaviour ,continuance intentions ,perceived usefulness ,information quality ,perceived ease of use ,social influence ,hedonic motives ,perceived risk ,behavioural changes - Abstract
The digitalisation of services is a process that is gaining traction worldwide owing to the numerous benefits that it provides to sellers and consumers. This study aimed to explore the impact of e-marketing factors for agricultural products on the sustainable consumer behaviour. The technology acceptance model (TAM) and the extended unified theory of acceptance and use of technology (UTAUT2) model were used to investigate the factors that trigger long-term behavioural changes towards more sustainable consumer behaviour. Trust and continuance intention (CI) constitute sustainable consumer behaviours. The survey-based data were collected from 172 farmers in and around the Al-Baha province of Saudi Arabia. The findings reveal that, out of the six factors, social influence (SI), hedonic motives (HM), and perceived risk (PR) had a significant impact on trust whereas the perceived usefulness (PU), information quality (IQ), and the perceived ease of use (PEOU) had an insignificant impact on trust. Trust appears to had a substantial positive impact on the development of CI. Furthermore, the significant moderation of age and the insignificant moderation of education are observed among trust–CI relationship. Therefore, policymakers should concentrate on the factors such as SI and decrease the factors that are related to the PR in order to achieve a higher level of trust. This study contributes to the literature on e-marketing of agricultural products resulting in the formation of CI that triggers long-term behavioural changes towards more sustainable consumer behaviour.
- Published
- 2022
43. The Pandemic of Productivity:A Narrative Inquiry into the Value of Leisure Time
- Author
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Wim Lambrechts, Jessica S. Klaver, RS-Research Program Learning and Innovation in Resilient systems (LIRS), Department of Marketing and Supply Chain Management, and RS-Research Line Learning (part of LIRS program)
- Subjects
Sustainable consumer behaviour ,media_common.quotation_subject ,Geography, Planning and Development ,BREAKS ,CONSUMERS ,GREEN ,TJ807-830 ,Management, Monitoring, Policy and Law ,TD194-195 ,Renewable energy sources ,Narrative inquiry ,0502 economics and business ,Sustainable consumption ,GE1-350 ,Productivity ,Consumer behaviour ,narrative inquiry ,media_common ,WORK ,Environmental effects of industries and plants ,Renewable Energy, Sustainability and the Environment ,05 social sciences ,Flexibility (personality) ,COVID-19 ,sustainable consumption ,Building and Construction ,future of work ,POLICY ,leisure time ,Environmental sciences ,LIFE ,Feeling ,050211 marketing ,Psychology ,Social psychology ,050203 business & management ,Autonomy ,BEHAVIOR - Abstract
This study explored narratives derived from in-depth interviews to demonstrate how an increase in leisure time could positively affect both our subjective well-being, through a better balance of work and “self”, and the environment, through a change in consumption practices. Firstly, the analysis of the interviews provided insight into the social function of work. Work creates feelings of connection and belonging, however, it can also create the opposite, negatively affecting our experience of leisure time, our productivity, and our well-being. Participants described how paid work provided structure and routine, which resulted in an increased feeling of subjective well-being. However, a lack of structure and routine during the COVID-19 pandemic negatively affected feelings of “usefulness” and “productivity”. Secondly, an increase in leisure time created more opportunities for autonomy, leading to more unforced leisure activities and a better balance between work and self. Moreover, an increase in autonomy could be achieved through both increased work flexibility and a shorter working week. Lastly, this study aimed to demonstrate that more leisure time during lockdown periods can change how we spend our free time, therefore resulting in more pro-environmental consumer behaviour. This study intended to contribute to a gap in the literature: effects of leisure time on the balance between work and the “self”. The research setting offered limited opportunities for researching intentional, sustainable consumer behaviour, which provides an opportunity for further research.
- Published
- 2021
44. The role of seafood sustainability knowledge in seafood purchase decisions
- Author
-
David L. Dean, J F Craig, Dawn Birch, and Meredith Lawley
- Subjects
Value (ethics) ,0303 health sciences ,Sustainable consumer behaviour ,Sustainable seafood ,030309 nutrition & dietetics ,media_common.quotation_subject ,05 social sciences ,Purchasing ,03 medical and health sciences ,Qualitative analysis ,Originality ,0502 economics and business ,Sustainability ,Business, Management and Accounting (miscellaneous) ,050211 marketing ,Business ,Marketing ,Consumer behaviour ,Food Science ,media_common - Abstract
PurposeThe purpose of this paper is to explore consumer knowledge of seafood sustainability and how that knowledge influences the purchase of seafood products.Design/methodology/approachUsing an online survey (n=1,319), the authors investigated Australian consumer knowledge of seafood sustainability and the drivers of purchase choice. Objective knowledge categories were developed through the qualitative analysis of unprompted, open-ended responses and compared with other surveyed measures of objective knowledge. The relationship between these knowledge categories and the importance of sustainability in the purchase decision was tested.FindingsA significant group of consumers either had no knowledge of seafood sustainability (17.8 per cent) or gave an incorrect response (15.5 per cent), while 25.1 per cent demonstrated simple and 41.6 per cent complex knowledge. Further, the knowledge was positively related to importance of sustainability when making purchase decisions. Sustainability moved from the lowest ranked attribute for the no knowledge group to the highest ranked attribute for the complex knowledge group.Research limitations/implicationsThe results show that the consumer knowledge about sustainable seafood cannot be assumed and that the level of sustainability knowledge influences the importance of sustainability in the purchase decision.Practical implicationsThe results suggest that information-based strategies based on a universally shared definition of sustainability in the seafood industry designed to drive sustainable consumer behaviour for seafood must take the account of consumer knowledge.Originality/valueThis paper identifies and provides a classification framework for levels of consumer knowledge about sustainable seafood and demonstrates a positive relationship between knowledge and the importance of sustainability in consumer decisions with regard to purchasing seafood.
- Published
- 2019
45. FAIR TRADE PRODUCTS AND SUSTAINABLE CONSUMER BEHAVIOUR
- Author
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Josef Abrhám, Markéta Beranová, David Brož, and Miroslava Navrátilová
- Subjects
Fair trade ,Sustainable consumer behaviour ,Commerce ,Renewable Energy, Sustainability and the Environment ,business.industry ,Geography, Planning and Development ,Sustainability ,business ,Safety Research - Published
- 2019
46. Measuring the sustainable consumer behaviour
- Subjects
Sustainable consumer behaviour ,Business ,Environmental economics - Published
- 2019
47. Comparing Consumers' Product Care in Product-Service Systems and Ownership
- Author
-
Tunn, V.S.C. (author), Ackermann, L. (author), Tunn, V.S.C. (author), and Ackermann, L. (author)
- Abstract
Product-service systems are circular business models that can potentially extend product lifetimes and reduce resource consumption. However, consumer product care is crucial in these business models. We explore consumer product care of newly bought, second-hand, and accessed bicycles and washing machines through an online survey (n = 212). Our analysis shows lower consumer product care of accessed products compared to ownership. Three strategies could address this; design for care, design to reduce the need for care, contractual conditions to stimulate care or penalise the lack thereof, Due to COVID-19 The DESIGN 2020 conference will be organised online, Circular Product Design, Marketing and Consumer Research
- Published
- 2020
- Full Text
- View/download PDF
48. Clothing labels: Why are they important for sustainable consumer behaviour?
- Author
-
Małgorzata Koszewska
- Subjects
Sustainable consumer behaviour ,Food Animals ,Agriculture ,business.industry ,Business ,Marketing ,Clothing ,Agronomy and Crop Science ,Food Science ,Biotechnology - Published
- 2021
49. Smoking kills you, littering butts damages others too: analysing sustainable consumer behaviour in the era of circular economy
- Author
-
Shahid Rasool, Piera Centobelli, Eugenio Oropallo, Roberto Cerchione, Rasool, S., Cerchione, R., Centobelli, P., and Oropallo, E.
- Subjects
Cigarette waste ,Environmental behaviour ,Economics and Econometrics ,Sustainable consumer behaviour ,Circular economy ,Consumer behaviour ,Geography, Planning and Development ,Structural equation modelling (SEM) ,Management, Monitoring, Policy and Law ,Feared self ,Market economy ,Tobacco industry ,Sustainability ,Sustainable behaviour ,Damages ,Littered cigarette butt ,Cigarette butt littering ,Psychology ,Landfill awarene - Abstract
Although litter prevention has environmental, social and economic benefits, cigarette butts are the most littered item on earth. While there has been vast research into the relationship between different factors affecting consumer behaviour, further research is needed to examine the antecedents of consumer sustainable behaviour. The aim of this study is to test the impact of feared self and landfill awareness on the sustainable behaviour of consumers using a structural equation modelling approach. Primary data of consumers are used to validate the hypothesised model. The findings highlight that feared self has a positive impact on the sustainable behaviour of consumers, while feared-self congruency and landfill awareness do not affect consumer sustainable behaviour. As for the implications, the results can support academics and strategic managers in the design process of sustainable consumer awareness programs to achieve environmental, social and economic benefits in the era of circular economy.
- Published
- 2021
50. Design for Product Care—Development of Design Strategies and a Toolkit for Sustainable Consumer Behaviour
- Author
-
Laura Ackermann, Ruth Mugge, Mahana Tuimaka, and Anna E. Pohlmeyer
- Subjects
Appropriation ,Process management ,Sustainable consumer behaviour ,Brainstorming ,Computer science ,business.industry ,Control (management) ,New product development ,Product (category theory) ,business ,Session (web analytics) ,Consumer behaviour - Abstract
Background: Taking care of products is a relevant approach to prolong products’ lifetimes and retain their desired level of performance, and is thus an important aspect of sustainable consumer behaviour. Although consumers have a general motivation to take care of their products, previous research has shown that they struggle to repair, maintain or treat their products carefully in daily life. Design has the potential to increase consumers’ product care activities, but designers need more knowledge and distinct strategies to evoke this product care behaviour with consumers. Methods: By the means of a multi-method approach—individual and group brainstorming sessions as well as an analysis of existing solutions—we created a large number of ideas on how to stimulate product care among consumers. Results: We were able to summarize these ideas in a clustering session into eight strategies and 24 sub-strategies that can foster product care through design. These eight strategies are: social connections, informing, enabling, appropriation, control, awareness, antecedents & consequences, and reflecting. The integration of the consumer perspective into strategies for product care extends currently known design strategies for repair and maintenance. To support designers in the implementation of these strategies, we developed a toolkit that can be used in the product development process of different product categories. Conclusions: This paper identifies product care strategies that have a distinct focus on the consumers’ perspective of sustainable behaviour and that can be stimulated through design. These rather psychologically-driven strategies thereby complement existing technology- and product-oriented design strategies. Furthermore, to facilitate implementation, a design toolkit has been developed that points to key requirements in practice.
- Published
- 2021
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