1. Consumer protection in contracting away from business premises
- Author
-
Koksteinová, Veronika, Horová, Olga, and Klauz, Ondřej
- Subjects
purchaser ,consumer contracts ,prodávající ,off-premises contracts ,kupující ,legislativa ,legislation ,seller ,provozovna ,importer ,supplier ,complaint ,spotřebitel ,business premise ,dodavatel ,spotřebitelské smlouvy ,reklamace ,smlouvy uzavírané mimo provozovnu ,salesroom ,prodejna ,dovozce ,consumer - Abstract
Bachelor thesis deals with consumer protection, especially in contracting away from business premises. The theoretical part deal with consumer contracts, particularly contracts concluded by a distance and off-premises. Furthermore there is discussed consumer protection in contracting away from business premise in the European Union and also in the Czech republic and activities of the Czech trade inspection. The questioning in practical part research, if respondents are aware about the issue of consumer protection. In practical part, there is also processed interview with JUDr. Věra Knoblochová, Ph.D., who worked in Brusel in the issue of consumer protection. Last but not least is in my practical part statistics of the activities of the Czech trade inspection during roadshow and trades through internet.
- Published
- 2013