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In the twenty-first-century working professionals need to possess strong Interactional Competence to handle professional communication in intercultural contexts (PCIC). However, the relationship among the three PCIC constituents – culture, workplace and interaction – is undertheorized in current research. This leaves PCIC practitioners oftentimes uncertain of how to better define and develop their communication skills. This article seeks to address the gap by first analysing the two dominant PCIC epistemologies: the inference-based, psychological-positivist approach and the practice-based, interactional-constructivist approach. I then propose an analytical PCIC framework to differentiate the inference we make about one another and the practice we observe in each other. Using authentic PCIC training materials analysed through Sequential-Categorial Analysis (combining Conversation Analysis and Membership Categorization Analysis), I argue the concept of Interactional Competence can bridge inference and practice, offering a route to assisting researchers in analysing PCIC, educators in developing PCIC training materials, and practitioners in refining their PCIC skills. Pedagogical applications of the PCIC framework are also presented. I conclude the paper with theoretical, methodological and practical implications for PCIC, where we constantly see grounds for inclusion and exclusion articulated around notions of culture and professional identities. [ABSTRACT FROM AUTHOR]

Generative artificial intelligence (GenAI) tools are already being implemented for a variety of writing tasks in workplaces, where individual (human) authorship is valued less than the efficient production of text. But policies regarding AI use in higher education continue to prioritize academic integrity, focusing on narrowly defined notions of authorship that do not reflect the realities of workplace writing. Through an analysis of 100 university policies on AI, this article shows how AI tools create a tension for faculty in technical and professional communication who must operate within institutional or departmental policies for AI use but must also prepare writers for workplace authorship. [ABSTRACT FROM AUTHOR]

ChatGPT has the potential to improve communication. ChatGPT can help with the 7Cs of effective communication: clarity, coherence, conciseness, concreteness, correctness, completeness, and courtesy. ChatGPT can make complex ideas simple for clarity. It can suggest transitions for coherence and provide concise responses. It offers concrete details and examples, making information relatable. ChatGPT generates grammatically correct and thorough information, contributing to correctness and completeness. It also maintains a courteous tone and suggests polite language choices. However, ChatGPT has limitations. It can sometimes lack accuracy, struggle with understanding context, or miss empathy. It may also give incomplete or generic answers. Academic writers, teachers, and professionals should use ChatGPT carefully. They need to verify information independently and evaluate suggestions critically. By combining ChatGPT with human judgment and editing, they can improve their communication. Responsible use of ChatGPT as a support tool can enhance communication in professional settings.

The paper attempts at finding out the level of understanding of the English teachers in B. Tech. colleges of the concepts of Task Based Language Teaching (TBLT) method. The research work also tries to see whether their attitude towards implementing TBLT in classrooms is positive or negative. There is hardly any study that investigates the perception of the teachers in Engineering colleges in the NCR, India. Earlier works in this field include study of the implementation of TBLT method in Indian classrooms; the effectiveness of TBLT method; and the impact of TBLT on communication skills. The study attempts at finding the level of understanding that communication teachers at technical colleges have of TBLT method and their attitude towards implementing TBLT in classrooms for engineering students. Since, the level of understanding and attitude of communication teachers at technical colleges have never been studied before, an empirical study was conducted on 66 such teachers at a few technical colleges in India. The study explored majorly two areas - Level of understanding of the teachers, and Teachers' attitude towards implementing TBLT in classrooms. It was found that the level of understanding of TBLT in teachers was quite high and the attitude off the teachers towards implementing TBLT in classrooms was clearly positive. [ABSTRACT FROM AUTHOR]

The purpose of the article is to evaluate the impact of a specialized English for Specific Purposes (ESP) curriculum on the academic and linguistic development of second-year dental students. The article examines the effectiveness of an ESP curriculum tailored for second-year dental students at Donetsk National Medical University. Aimed at addressing the linguistic and professional needs unique to the dental field, the study juxtaposes the academic progression of students engaged in a specialized ESP curriculum against those following a standard English course. The research incorporates a controlled design with 26 participants, divided into an experimental group receiving the ESP curriculum and a control group continuing with conventional English education. The intervention spanned one academic semester, focusing on enhancing English language proficiency, dental vocabulary, and academic skills pertinent to dental studies. Pre- and post-assessment tools were employed to measure improvements in general English proficiency, dental-specific terminology knowledge, and core academic competencies such as reading and comprehending scientific literature, academic writing, and oral presentation skills. The results demonstrated significant advancements in the experimental group, notably in language proficiency and specialized vocabulary, compared to the control group. Qualitative feedback further highlighted increased confidence and engagement among ESP participants, underscoring the curriculum's relevance and applicability to their future professional endeavors. The findings advocate for integrating ESP into dental education, suggesting that such a curriculum not only elevates students' linguistic capabilities but also enriches their academic and professional development. This study contributes to the broader discourse on optimizing language education in specialized fields, offering insights into curriculum design and the potential of ESP to equip future healthcare professionals for the demands of a globalized workplace. [ABSTRACT FROM AUTHOR]

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This paper examines the defining characteristics of contemporary American political discourse, aiming to identify, analyze, and classify these traits in terms of content, structure, and formative features. The analysis draws upon a corpus of speeches by American politicians during the 2016 and 2020 Presidential Elections, as well as journalistic articles, to illustrate the distinctive elements of American political discourse. Understanding a nation’s political discourse necessitates examining the idiosyncrasies of its political culture. Therefore, this study foregrounds the cultural underpinnings of modern American politics, exploring the interrelationships between American political discourse and the nation’s political history and culture. Employing discourse analysis, linguacultural analysis, and comparative analysis, the paper delineates the characteristics of modern American politics, including societal heterogeneity, the imperative of political correctness, a pronounced degree of religiosity, an individualistic political culture, and the dramatized nature of political contention. These cultural traits manifest in four salient features of contemporary American political discourse: a syntactic orientation in speech production, the employment of nicknames and sobriquets, the fluidity of political concepts, and the contentious exchanges between the two predominant parties, which engender linguistic divergences. While some features may be present in other national discourses, the unique combination and intensity in the American context accentuate their presence. This paper contributes to political discourse studies by examining political discourse through a linguacultural lens, thereby enhancing understanding of American society and its worldview. It underscores the pivotal cultural attributes of American politics, correlates them with political discourse, and presents concrete examples from speeches of current American politicians and contemporary media, laying the groundwork for future research into American political discourse from a linguacultural standpoint.

In light of the rapid technological advancements and their undeniable role in professional and business communication, Peter Hartley, Helena Knapton, and Susie Marriott took a step towards developing the third edition of ‘Professional and Business Communication’, encompassing 16 chapters on the complexities of professional communication with a focus on adapting to external influences in the constantly-changing business world. Its main themes revolve around communication in organizational settings, the impact of technology, different modes of communication, dealing with workplace change, and planning for professional development in the future. While the book may have minor imperfections, an analysis of its content proves how perfectly it fulfills its intended aims with regard to learning applicability and practicality for its target audience. The overall multifaceted approach towards communication, considering its dynamic nature, is the next issue highlighted in the present review.

The article presents a model of personal resource of a civil aviation pilot and the experience of studying one of the components of this model – a communicative resource. The article analyses the results of a study of the propensity for communicative aggressiveness of the 5th year cadets of the Ulyanovsk Institute of Civil Aviation named after the Chief Marshal of Aviation B.P. Bugaev who are studying in the field of “Organization of flight work”. 83 people participated in the study. V.V. Bojko’s questionnaire “Determination of integral forms of communicative aggressiveness” was used as a diagnostic tool. This technique is designed to assess a person’s predisposition to aggression in various situations and contains 11 parameters of explicit and hidden forms of aggressive human behaviour. The article substantiates the relevance of studying communicative aggressiveness as a professional destruction of civil aviation pilots. The analysis of the average group and personal values of various parameters characterising the respondents’ propensity to aggressive manifestations was conducted. Recommendations are given on the development of emotional intelligence of future civil aviation pilots in the conditions of their higher professional education. The experience of the Ulyanovsk Institute of Civil Aviation in the prevention and correction of educational and professional stress of participants in the educational process is presented.

The shift to service and gig economy and increasing polymediality have created communicative contexts where the workers have to construct varying social relations in different kinds of digital and text-based interaction environments. This article examines how transprofessional collaboration is managed in such contexts in the field of applied arts. Based on email and mobile messaging data, we study a project where an artist creates an installation artwork for the use of an organisation. By applying the methods of conversation analysis, we investigate text-based requests and news delivery sequences related to applying for external project funding. Our results show how the participants negotiate the aspects of knowledge, power and emotion within these sequences, and by doing so, maintain mutual professional relationships and display various levels of commitment to the continuation of the project. The article illuminates the facets of transprofessional collaboration in digital professional communication and in atypical work. [ABSTRACT FROM AUTHOR]

Scenic communication does not only appear in drama and theater, but also within specialized or professional communication. For this reason, a model of communication in drama and theater is first taken up here, which in turn is based on a simple model of linguistic or specialized communication. Following this, scenic communication in specialized communication is recorded and described using a few more or less prototypical examples. Three types are distinguished, which can be supplemented by further constellation. [ABSTRACT FROM AUTHOR]

This study explores professionals' construction of their multifaceted identities as representatives of their corporations in business writing. The self‐mention framework is applied to explore the representation of the "business‐self" which I propose encompasses the projection of individual, collective, and corporate identities. A corpus of 100 CEO's letter to shareholders was examined for the use of personal pronouns and company referential terms and collocation analysis performed to understand the surrounding discourse contexts. The findings reveal a distinct hierarchy of identities; US business professionals communicate with stakeholders by immersing themselves in the identity of the collective and make a concerted effort to project the corporate identity, whereas representation of the individual self is minimal. The study provides important insights into the identity construction work undertaken by professionals in authentic business texts and the findings can help inform English for Specific Purposes (ESP) practitioners of business communication courses in higher education. [ABSTRACT FROM AUTHOR]

The letter of recommendation (LOR) is a stylized form of direct sponsorship, a rhetorical appeal that confers favor on a person or object in keeping with the writer's—or sponsor's—character, authority, and expertise. In response to Swales's call to "unveil" the rhetorical features of occluded genres, this research employs a move-step analysis to determine the rhetorical features of a sample of 83 LORs written by college faculty and administrators for a nationally competitive, postgraduate fellowship. This study finds five core moves expressed in its LOR sample: (1) sponsor positioning, (2) applicant performance, (3) applicant attributes, (4) future projection, and (5) audience appeals. Our discussion offers three key insights and provides macro-level takeaways in an effort to raise rhetorical awareness for LOR writers and requestors alike. [ABSTRACT FROM AUTHOR]

Adverse prenatal diagnoses, regardless of the women's choice of continuing the pregnancy or terminating it, can impact a women's psychological and psychosocial wellbeing. Supportive interventions during this time are important. However, understanding what is deemed useful and best practice is complex and multifaceted. To understand the need for support during this time, the authors undertook a research study where 12 women were interviewed. The women spoke about feeling pressured by time in making a decision regarding their pregnancy option and having limited psychoeducation and support provided. They also spoke about post-traumatic growth in their grief experience. To assist health professionals, the authors have addressed the following areas in the study's findings and discussion sections: the lack of appropriate information delivery skills of the professionals, the need for an assessment of each woman's unique needs, the need for appropriate referrals to be given, and the need for appropriate follow-ups of the women. The SARF (Skills, Assessment, Referral, and Follow-up) model, presented in this article as a synthesis of this research, has the potential to inform the development of clinical services and social work practice to support women's care following adverse prenatal diagnosis. IMPLICATIONS Psychosocial assessments are vital in providing good quality care to women after a poor prenatal diagnosis. The model can provide guidance to ensure that psychosocial assessments and explorations of values are undertaken before referring women to follow-up services. Given social workers' experience in providing psychosocial assessments and their recommendations, social work clinicians should be utilised in health settings to their full scope of practice. [ABSTRACT FROM AUTHOR]

The study is focused on revealing and analysis of external influences that affect the process of teaching the Russian language for specific purposes - business/professional communication to bilingual learners. The analysis is correlated with the description of external factors that cause a shift of emphasis from teaching the language of profession to teaching business communication. This comprehensive analysis makes it possible to build a uniform teaching course model based on a holistic approach. The study defines the general strategy of training, formulates tasks and outlines approaches to their solution, as well as delineates the contours of a branched out multi-component practical training course.

Globalization on the one hand and border closure on the other hand spur communication process participants in all areas of human activities and especially young researchers into foreign language learning which is currently focused on foreign professionally-oriented texts. Traditional methods of teaching a foreign language based on grammatical approach are not effective in solving the problem of language competence development when working with professionally-oriented texts. The objective of this work is to assess the effectiveness of the method of legal texts concept analysis using a technique of metacognitive strategies in reading activity. Several groups of law students, Southwest State University (Kursk, Russia) took part in the experiment based on the above-mentioned method. Students performed both conventional (skimming, key words finding) and specially developed tasks (constructing a text compositional structure model, plotting a text graphical representation, etc.). Original criteria were used to evaluate the performance. The experiment showed a persistent significant difference in learning indicators and students’ behaviour in the control and experimental groups. The technique contributed to the development and enhancement of students’ skills improving their foreign language competence. The obtained skills facilitated communication and contributed to students’ satisfaction with the learning process, increased their creative and professional potential, students’ sustainable intrinsic motivation.

The article analyzes the key concepts of "communication" and "professional communication" from the point of view of an activity approach, because communication not only activates the consciousness of the subject, but also provides rational knowledge regarding the choice of social goals and means of their achievement. The specificity of the social work specialist's communicative activity is determined, which is aimed at changing individuals, groups and other social systems, at the development of one's own personality, colleagues and clients. The analysis of communication technologies taking place in social work is shown. The peculiarities of the communicative potential of social work, the improvement of the efficiency of professional communication, the identification of signs of communication in social work in the conditions of the information society, the identification of the most demanded mechanisms of interaction, the clarification of new functions and professional roles of social workers are analyzed. The need to update the principles and methods of communicative activity in social work, the approval of new communication technologies in accordance with the dynamics of social relations, the level of development of technical capabilities and the needs of modern society are substantiated. Special attention is paid to Internet communication, its advantages and limitations, problems and prospects of using the latest communication technologies are determined. Emphasis is placed on the system of social assistance, which does not always respond to the challenges of the times in a timely manner. One of the reasons for this situation is that the communicative potential of social work, which includes the development, adaptation, and implementation of various technologies for organizing professional interaction in social work, is insufficiently researched and used. New studies of the possibilities of organization and directions of development of professional communication in the activity of a specialist in the social sphere in modern conditions are considered [ABSTRACT FROM AUTHOR]

Background: This publication represents a scheduled update of the 2019 guidelines of the International Working Group of the Diabetic Foot (IWGDF) addressing the use of systems to classify foot ulcers in people with diabetes in routine clinical practice. The guidelines are based on a systematic review of the available literature that identified 28 classifications addressed in 149 articles and, subsequently, expert opinion using the GRADE methodology. Methods: First, we have developed a list of classification systems considered as being potentially adequate for use in a clinical setting, through the summary of judgements for diagnostic tests, focussing on the usability, accuracy and reliability of each system to predict ulcer‐related complications as well as use of resources. Second, we have determined, following group debate and consensus, which of them should be used in specific clinical scenarios. Following this process, in a person with diabetes and a foot ulcer we recommend:(a)for communication among healthcare professionals: to use the SINBAD (Site, Ischaemia, Bacterial infection, Area and Depth) system (first option) or consider using WIfI (Wound, Ischaemia, foot Infection) system (alternative option, when the required equipment and level of expertise is available and it is considered feasible) and in each case the individual variables that compose the systems should be described rather than a total score;(b)for predicting the outcome of an ulcer in a specific individual: no existing system could be recommended;(c)for characterising a person with an infected ulcer: the use of the IDSA/IWGDF classification (first option) or consider using the WIfI system (alternative option, when the required equipment and level of expertise is available and it is considered as feasible);(d)for characterising a person with peripheral artery disease: consider using the WIfI system as a means to stratify healing likelihood and amputation risk;(e)for the audit of outcome(s) of populations: the use of the SINBAD score. Conclusions: For all recommendations made using GRADE, the certainty of evidence was judged, at best, as being low. Nevertheless, based on the rational application of current data this approach allowed the proposal of recommendations, which are likely to have clinical utility. [ABSTRACT FROM AUTHOR]

Background: Classification and scoring systems can help both clinical management and audit the outcomes of routine care. Aim: This study aimed to assess published systems used to characterise ulcers in people with diabetes to determine which should be recommended to (a) aid communication between health professionals, (b) predict clinical outcome of individual ulcers, (c) characterise people with infection and/or peripheral arterial disease, and (d) audit to compare outcomes in different populations. This systematic review is part of the process of developing the 2023 guidelines to classify foot ulcers from the International Working Group on Diabetic Foot. Methods: We searched PubMed, Scopus and Web of Science for articles published up to December 2021 which evaluated the association, accuracy or reliability of systems used to classify ulcers in people with diabetes. Published classifications had to have been validated in populations of >80% of people with diabetes and a foot ulcer. Results: We found 28 systems addressed in 149 studies. Overall, the certainty of the evidence for each classification was low or very low, with 19 (68%) of the classifications being assessed by ≤ 3 studies. The most frequently validated system was the one from Meggitt‐Wagner, but the articles validating this system focused mainly on the association between the different grades and amputation. Clinical outcomes were not standardized but included ulcer‐free survival, ulcer healing, hospitalisation, limb amputation, mortality, and cost. Conclusion: Despite the limitations, this systematic review provided sufficient evidence to support recommendations on the use of six particular systems in specific clinical scenarios. [ABSTRACT FROM AUTHOR]

In the evolving landscape of information dissemination, the importance of social media has become crucial. This is especially apparent in the aftermath of the COVID-19 pandemic, where we observed social media integration into different parts of daily life, yielding myriad impacts. The present study investigates the effects of social media on the communication dependency of Emirati individuals who engage with these platforms, further leading to communication with friends, family, and professional connections in the post-pandemic era. Based on the media dependency theory, this research gathered data from 385 respondents that were further analyzed by using Partial Least Square-Structural Equation modeling (PLS-SEM). Results showed that Emirati users widely rely on social media for communication and interactivity. It is further found that social media use is significantly linked to communication with friends and families among the study respondents. Finally, the use of social media for professional communication also remained significantly related, indicating social media as a potential source of communication among Emiratis in the post-pandemic era. Thus, the broader agreement remained towards the role of social media as an agent to sustain socialization even after the disease outbreak. It is concluded that as we progress, both individuals and organizations must adopt the potential benefits of these platforms while also effectively managing the challenges they bring. Improving digital literacy and adaptability will be crucial for effectively navigating this growing communication environment. [ABSTRACT FROM AUTHOR]

The article reveals the meaning of the concept of "communication", and shows the effectiveness of professional communication and the communication space of non-language specialists in higher education institutions. The experimental research (ascertainment stage) made it possible to find out the existing level of formation of professional communication of specialists of nonlanguage specialties in institutions of higher education, to single out shortcomings in the formation of professional communication of specialists, to single out the main factors affecting the insufficient development of professional communication of specialists and to develop in institutions of higher education necessary ways to overcome the insufficient development of the formation of professional communication of nonlanguage specialists. Diagnosing the communicative competence of future specialists in non-language majors in institutions of higher education was carried out and the structure of communicative competence was shown. At the formative stage of the experiment, to determine the actual level of formation of individual components of the communicative competence of future specialists, a diagnostic study was conducted using the diagnosis of the levels of formation of the components: cognitive-strategic, motivationalvalue, and activity-corrective. The rules of pedagogical communication for future specialists of non-language specialties have been developed. [ABSTRACT FROM AUTHOR]

Problem statement . The modernization of higher education is a good ground for the use of electronic resources in ensuring accessibility, continuity and quality of teaching foreign languages. The use of interactive tools (simulators, flash cards, virtual whiteboards) meets the requirements to educational training programs for students of pedagogical directions and the challenges of modern society. A flash card is a card with a word, a concept, an image on one side and a translation on the other. The study aimed at substantiating the effectiveness of the use of flash cards for the formation of foreign language competence of future teachers. Methodology . Theoretical and methodological analysis and generalization were used to determine trends in the development of language education, the inclusion of informatization tools in foreign language activities and professional communication. The online platform Quizlet was chosen to work with ready-made flash cards and to create new thematic sets in digital format. The questions for the control work grouped into two blocks “Digital educational technologies” (50 points) and “Foreign language in professional communication” (50 points) were compiled. The study involved 54 students from Vyatka State University (the direction of 44.03.05 “Pedagogical education”, with two training profiles, bachelor's degree level). Pearson's chi-squared criterion was applied at the stage of statistical processing of the results. Results . The system of working with flash cards in the foreign language professional communication of future teachers is described: the study of the Quizlet functionality, working with ready-made sets of cards, automating and improving lexical units, developing their own thematic sets. In the course of independent work and network collaboration the students of the experimental group used Flashcards, Speller, Scatter, Quizlet Live modes. Statistically significant differences in the qualitative changes that occurred in the level of formation of foreign language competence were determined. Conclusion. The use of flash cards in the preparation of students of pedagogical specialties has a significant didactic potential for the development of their foreign language competence: the effect of immersion, competitiveness and obtaining positive emotions; resources for independent language learning in extracurricular time; overcoming the language barrier in the virtual gaming environment of information interaction. However, there are some drawbacks: monotony of forms for tests, lack of opportunity to practice pronunciation, partial support of operating modes in the mobile version.

Abstract Misinformation, disinformation, and fake news are available across diverse media, causing distrust in governmental and health institutions. In this context, the use of language has been of great interest in research, specifically in health communication, on social media, and in traditional news media. Our aim is to analyse and compare how the successive doses of the COVID-19 vaccine have been presented in different forms of knowledge communication, namely scientific research papers and the media, including online magazines and newspaper articles. By focusing on frequency, collocates, and phraseology of booster and dose, we trace differences in how boosters are presented in both lay and professional contexts of communication. Scientific discourse shows a marked preference for the more neutral and cautious term dose, which is also associated with the description of administration procedures. News discourse is characterised both by a higher incidence of the word booster (implying a reinforcement of an already existing immunity) and by the choice of referring to the institutional voices recommending vaccines. Results shed light on how different discourses manifest their perceived functions through lexical choice, as well as how news discourse uses and reinterprets scientific discourse in the light of what is relevant to the audience.

This paper investigates how engineering discourse evaluates technical developments based on their utility, uselessness, or harm. It examines German-language specialized texts that report on contemporary scientific innovations, using a functional-pragmatic analysis method to explore the propositional structure of statements that convey utilitarian information. The article, published in a scientific journal, is considered in this study as a situationally conditioned speech act that aims to inform readers through the communicative strategy of explanation. The analysis focuses on identifying the implicit configurations that the author creates in the linguistic expression of propositions such as “fact,” “opinion,” and “assessment.” The combination of these propositions in one context allows describing the ways of presenting scientific data from a utilitarian point of view. Utilitarian evaluation mainly depends on the author’s explanation of cause-and-effect relationships, which form the basis for assessments. Moreover, the author often refers to authoritative opinions or experimental results to support the evaluation. The text also includes unargued assessments, which invite the reader to agree or disagree. The analysis in this paper shows that utilitarian assessments in engineering discourse are driven by the goal of professional communication. They follow the principles of rationality, provability, and objectivity, which are reflected in the author’s deliberate detachment from the subject of description. These pragmatic features are related to the values of professional communication, which involve not only providing reliable data but also promoting progressive ideas in society. The rhetorical effect of persuasion achieved by reasoned objectification of utilitarian assessments in the text is a distinctive characteristic of scientific discourse. It is also an efficient way of fulfilling the objectives of specialized communication. This study contributes to a better understanding of the pragmatic aspects of utilitarian evaluation in engineering discourse, highlighting its empirical basis and its importance for the wider field of professional communication.

Abstract Aim To explore the factors that affect the quality of interactions between nursing personnel and the informal caregivers of people with memory disorders. Design Systematic review and metasummary of qualitative empirical research. Methods The literature search targeted studies concerning the professional care interactions between nursing personnel and the informal caregivers of people with progressive memory disorders. The search in PubMed, CINAHL, PsycINFO and Scopus covered records from the earliest possible date up to December 2020. The data were summarised using a qualitative metasummary method. Preferred Reporting Items for Systematic reviews and Meta‐Analyses (PRISMA) checklist was used to validate the reporting process. Results Ten articles were included. As presented in 33 statements, the factors affecting the quality of interactions were related to (1) expectations, (2) memory disorders, (3) interaction strategies, (4) time and place of interactions and (5) organisational aspects. Meeting the individual interactional needs of informal caregivers is recommended. The results provide guidance for improving the quality of interactions between nursing personnel and informal caregivers.

Introduction. The use of various types and forms of communication in communication activities is of certain research interest and can be learned through appropriate procedures. Unlocking the potential of contextual communication for professional and personal communication is the subject of this article. Materials and methods. To carry out this research as an effective epistemological practice, a systemic and axiological approach was applied, as well as a set of modern methods for processing scientific information from various fields of social and humanitarian knowledge. These are various variations of the use of the analytical-synthetic method, making analogies and comparisons, mental movement in deductive and inductive ways, generalization of scientific data and theoretical abstraction. Research results. The work consistently reveals the goals, objectives, structure, essence and concept of contextual communication based on the need for its implementation in professional activities and other forms of human interaction. It is noted that the main characteristic of contextual communication is its indirectness from direct communication, when the role of “subject-object of an example” is a real-life person, his actions (deeds) or examples of erroneous decisions. Through the mediation of contextual communication, it is possible to effectively transmit goal settings, value formations or epistemological constructs. Discussions and conclusions. The construction of work communication processes and the increasing shortage of time resources for personal communication in modern reality actualizes the problems of using increasingly effective and quickly applied communication tools. Such a tool today also includes contextual communication, which is used purposefully or spontaneously both in business interaction between people and in personal subject-subject communication. Knowledge of contextual communication has great cognitive prospects, the achievement of which was carried out in this work.

The research aims to conduct a functional analysis of the opposing conceptual metaphors ‘heaven’ and ‘hell’ within English headlines from BBC and The Guardian news between 1999 and 2023. The relevance of this study lies in the need to explore the lexical meaning of fundamental theological terms based on the unreal cognitive constructs in the context of evolving social paradigms. Various research methods were employed, including continuous sampling, classification, thematic analysis, definition analysis, and semantic analysis.The findings indicate that the conceptual metaphor ‘hell’ possesses a broader semantic field compared to ‘heaven,’ both in terms of definition and function. Metaphorical usage is prevalent, but headlines also feature ‘heaven’ and ‘hell’ within idiomatic, emphatic, allusive, direct, zeugmatic phrases, and contaminations. These metaphors encompass thematic areas with polar connotational meanings:Hell: Politics (political instability, struggle, political figure replacement, anti-crisis measures), Social life (reforms, discrimination, limitations, mandatory expenses), Crimes (abuses, threats, harassment, assaults, victims), Nature (natural disasters, difficult conditions, environmental catastrophes), Sport (injuries, competition, psychological attacks, overcoming), Entertainment (poor quality service, bad habits, imbalance, disruptions), Travel (unforeseen circumstances, transport collapses), Culture (culture shock).Heaven: Politics (political decisions, electoral victories), Social life (festivals, feasts, family relations, relationships between generations), Crimes (controversy resolution, search for solutions), Nature (biodiversity, renewal of nature), Sport (victories, lucrative contracts, goal achievement), Entertainment (parties, bright performances, romanticism), Travel (pleasure, rest, nature), Culture (acquaintance with outstanding cultural objects, visiting cultural events).This research demonstrates that the dichotomous representation of the conceptual metaphors ‘heaven’ and ‘hell’ is marked by polyfunctionality, driven by the universal evaluative component inherent in their meaning, rooted in the implied polarization of the concepts ‘good’ and ‘bad.’ The emotional and moral dimensions contribute to heightened news perception and effective communication within media discourse.

Abstract The current study aims at unpacking the language ideologies of the STEM + Business graduates in relation to English medium instruction (EMI) and how they perceive the contribution of EMI towards English proficiency development. It also intended to unfold the extent to which EMI education may have contributed to their employability and fulfillment of workplace communication needs. Inspired by inadequate evidence on the effect of EMI on English Language Proficiency (ELP) and employability, the researchers engaged with the participants who could draw on their EMI experiences in developing ELP, attaining employability, and fulfilling workplace communication needs in English. Theoretical aspects of language ideologies, ELP, and employability set the conceptual ground of the study. Adopting the interpretive phenomenological approach and harnessing semi-structured interview questions, the study collected data from eight participants. The study found that the language ideologies of the graduates were shaped by the perceived role and importance of English to serve academic and economic purposes through the availability of curriculum corresponding to global standards, access to knowledge, English-oriented atmosphere and ELP development, and EMI policy adoption and implementation in higher education institutions was seen as a panacea to avail the facilities described above. The participants also confirmed that EMI education benefitted their ELP, enabling them to obtain jobs and perform workplace communication in English.

The article analyses the problems of connotative skills of professional communication of future psychologists. The purpose of the article is to study and theoretically substantiate the content of future psychologists’ connotative professional communication skills. Based on the theoretical analysis, it is proved that for the successful implementation of various forms of professional activity, a psychologist must have well-developed connotative skills of professional communication. Based on the study of the problems of interpersonal communication, features of professional communication of future specialists, the essence and structural components of professional communication of psychologists, the formation of professional communication of future specialists, the content of professional communication skills of future specialists, the essence of the concept of “connotation”, as well as the connotative aspect of professional speech, we conducted a theoretical study to substantiate the content of connotative skills of professional communication of future psychologists. It has been determined that professional communication skills are the methods and techniques of communication formed on the basis of acquired knowledge, skills and practical experience, aimed at realizing the communicative function of professional activity. The analysis of the content of the professional standards “Practical Psychologist of an Educational Institution” and “Practical Psychologist (Social Sphere)” proved the importance of developing connotative skills of professional communication in psychologists. The standards state that a psychologist should have the ability to carry out communication activities; understand, express and interpret concepts, facts, thoughts, feelings both orally and in writing, listen, speak, read and write in appropriate social and cultural contexts; apply methods of social and psychological communication. The article proves that for the successful implementation of various forms of professional activity, a psychologist must meet a number of requirements that contribute to the development of various skills. Among the latter, it is especially important to form connotative skills of professional communication, which help a psychologist to show a polite, courteous attitude to interlocutors in various professional situations; to maintain a balance, a balance between intimacy and distance in professional communication; to create an impression of oneself as a cultured person; to express respect for interlocutors and evoke the expected reaction from them; use etiquette clichés; minimize negative evaluation, disagreement, antipathy, while maximizing positive evaluation of others, agreement between oneself and others, sympathy; express one’s opinion with the right words and within a certain framework so that comments are effective and insightful; use clear, concise, accurate, polite, correct statements in oral communication. The formation of future psychologists’ connotative professional communication skills contributes to the success of providing psychological assistance to people in situations where they face their problems. Prospects for further research are seen in the diagnosis of the current level of development of future psychologists’ connotative professional communication skills and the development of pedagogical conditions for the formation of these skills.

Aim: To explore the factors that affect the quality of interactions between nursing personnel and the informal caregivers of people with memory disorders. Design: Systematic review and metasummary of qualitative empirical research. Methods: The literature search targeted studies concerning the professional care interactions between nursing personnel and the informal caregivers of people with progressive memory disorders. The search in PubMed, CINAHL, PsycINFO and Scopus covered records from the earliest possible date up to December 2020. The data were summarised using a qualitative metasummary method. Preferred Reporting Items for Systematic reviews and Meta‐Analyses (PRISMA) checklist was used to validate the reporting process. Results: Ten articles were included. As presented in 33 statements, the factors affecting the quality of interactions were related to (1) expectations, (2) memory disorders, (3) interaction strategies, (4) time and place of interactions and (5) organisational aspects. Meeting the individual interactional needs of informal caregivers is recommended. The results provide guidance for improving the quality of interactions between nursing personnel and informal caregivers. [ABSTRACT FROM AUTHOR]

This commentary attempts to offer a practitioner's perspective on the use of hypothetical reported speech in business negotiations and how it might be explored in a Business English learning environment to help learners with English and negotiating skills. Some textbook materials on negotiations were reviewed for this purpose and some suggested activities are provided. • A functional focus on teaching negotiation skills. • A communicative approach to language learning. • Provision of some tasks in the classroom which reflect learner realities. • A practitioner's commentary on Koester's article (2014) on Hypothetical Reported Speech. • Revision of some textbook material for Hypothetical Reported Speech. [ABSTRACT FROM AUTHOR]

This paper presents a review of the first International Scientific and Practical Conference “Professional Polylogue in a Multilingual World: Language, Culture, Method”, which was held at MGIMO University (Moscow, Russia) on April 6–7, 2023. The conference aimed to explore various issues related to linguistics, foreign language teaching, and socio-cultural factors in modern language education. The event brought together over 300 specialists who participated as speakers and active listeners in seven sections, three online discussion panels, a round table, and a student section “Potential”. Discussions included significant aspects of foreign language learning, trends and stages in foreign language teaching methods, the formation of professional identity in a multilingual world, and the cultural aspect of learning and self-development of both students and teachers.

The article analyzes the key concepts of "communication" and "professional communication" from the point of view of an activity approach, because communication not only activates the consciousness of the subject, but also provides rational knowledge regarding the choice of social goals and means of their achievement. The specificity of the social work specialist's communicative activity is determined, which is aimed at changing individuals, groups and other social systems, at the development of one's own personality, colleagues and clients. The analysis of communication technologies taking place in social work is shown. The peculiarities of the communicative potential of social work, the improvement of the efficiency of professional communication, the identification of signs of communication in social work in the conditions of the information society, the identification of the most demanded mechanisms of interaction, the clarification of new functions and professional roles of social workers are analyzed. The need to update the principles and methods of communicative activity in social work, the approval of new communication technologies in accordance with the dynamics of social relations, the level of development of technical capabilities and the needs of modern society are substantiated. Special attention is paid to Internet communication, its advantages and limitations, problems and prospects of using the latest communication technologies are determined. Emphasis is placed on the system of social assistance, which does not always respond to the challenges of the times in a timely manner. One of the reasons for this situation is that the communicative potential of social work, which includes the development, adaptation, and implementation of various technologies for organizing professional interaction in social work, is insufficiently researched and used. New studies of the possibilities of organization and directions of development of professional communication in the activity of a specialist in the social sphere in modern conditions are considered [ABSTRACT FROM AUTHOR]

The current study aims at unpacking the language ideologies of the STEM + Business graduates in relation to English medium instruction (EMI) and how they perceive the contribution of EMI towards English proficiency development. It also intended to unfold the extent to which EMI education may have contributed to their employability and fulfillment of workplace communication needs. Inspired by inadequate evidence on the effect of EMI on English Language Proficiency (ELP) and employability, the researchers engaged with the participants who could draw on their EMI experiences in developing ELP, attaining employability, and fulfilling workplace communication needs in English. Theoretical aspects of language ideologies, ELP, and employability set the conceptual ground of the study. Adopting the interpretive phenomenological approach and harnessing semi-structured interview questions, the study collected data from eight participants. The study found that the language ideologies of the graduates were shaped by the perceived role and importance of English to serve academic and economic purposes through the availability of curriculum corresponding to global standards, access to knowledge, English-oriented atmosphere and ELP development, and EMI policy adoption and implementation in higher education institutions was seen as a panacea to avail the facilities described above. The participants also confirmed that EMI education benefitted their ELP, enabling them to obtain jobs and perform workplace communication in English. [ABSTRACT FROM AUTHOR]

This editorial introduces the virtual special issue on digital mediation in ESP genres, bringing together a number of studies presented at LSPPC6: the 6th International Conference of the Asia–Pacific LSP and Professional Communication Association, held in collaboration with the International Society for Gesture Studies - Hong Kong Hub and organized by the Department of English, City University of Hong Kong. The editorial examines: 1) theoretical issues raised by digital mediation , especially with respect to genre theory; 2) communicative practices in digital contexts , expanding the range of descriptions of ESP genres; and 3) implications for ESP pedagogy. [ABSTRACT FROM AUTHOR]

This commentary attempts to offer a practitioner's perspective on what is multicommunication today and how it might be addressed in the classroom to assist in future-proofing the learners' multi-communicating skills. • Shifting the training focus to mindful multi-communication. • Maximizing positive while minimizing negative consequences of multi-communication. • Classroom tasks that draw on students' existing experience of multi-communication. [ABSTRACT FROM AUTHOR]