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The currentpublic Dutch transport tariff system is complex and difficult to understand forthe passenger. It is assumed that passengers feel like they are not getting the“best price”, but do not have the means to validate this. Furthermore, there isa large offer of tickets and subscriptions available which can lead toinsecurity for the passenger. The Dutchpublic transport is provided by several carriers and organized in adecentralized manner. The OV-chipcard is the main payment method within thesystem. The current tariff system of the Dutch public transport works with astarting rate and a kilometre rate. The starting rate is determined nationally,while the kilometre rate differs per region and/or carrier. The landscape of Dutch public transport ischanging. Firstly, within the coming years, the OV-chipcard will be replacedwith a new system where the price calculations will happen in a back officeinstead of at the card readers. The introduction of this new system is a greatmoment to revise the tariff system. In addition, multiple new forms of (shared)mobility are appearing which, together with the current public transport,create a Mobility as a Service landscape. Assignment Creating a roadmap to implementthe ideal passenger-oriented tariff system for public (and shared) transport inthe Netherlands. The goal of thisproject was to develop a user-centred solution to improve the experience of thetraveller concerning the tariff system of the Dutch public transport, and otherforms of shared transport. The solution will consist of changes in thetariff system and will consist of short- and long-term developments. The futurevision (ideal passenger-oriented tariff system) and steps towards this visionwill be combined into a roadmap. SeamlessPersonal Mobility Lab Thisgraduation project is executed within the Expertisecentre for User-CentredMobility Services, one of the projects of the Seamless Personal Mobility Lab,which is one of the Delft Design L, TKI Expertisecentrum Gebruiksgerichte Mobiliteitsdiensten Fase A, Strategic Product Design

Unreliability is a major source of discontent for passengers using public transport. Real-time rescheduling is one of the tools available to deal with it. Although passenger movements have an impact on the development of a disturbance in public transport operations, this effect is rarely accounted for in rescheduling models for metro networks. The aim of this thesis is to develop a rescheduling framework for metro networks that mitigate the impact of disturbances on passengers whilst considering the dynamic variation of demand and its effect on train operations. To achieve this, the Simulation-Based Traffic Management for Metro Network (SBTM-MN) framework is developed. This comprises two models that interact iteratively, the Transport Simulation Model (TSM), and the Train Rescheduling Model (TRM). The TSM integrates a train simulation in the microscopic train simulation tool OpenTrack, with a passenger module constructed to keep track of passenger allocation and compute train dwell times according to the passenger exchange. The TRM modifies arrival and departure times of trains according to a base schedule and the corresponding passenger allocation provided by the TSM. A series of experiments are carried out on the SBTM-MN, and on each of its components, the TSM and the TRM. These experiments provide insights into the effect of passenger allocation on the rescheduling measure, the trade-off between passenger and operators perspective, and the impact of demand on the development of disturbances. The case study consisted of lines D and E of the Rotterdam metro network, with northerly direction., Civil Engineering | Transport and Planning

The currentpublic Dutch transport tariff system is complex and difficult to understand forthe passenger. It is assumed that passengers feel like they are not getting the“best price”, but do not have the means to validate this. Furthermore, there isa large offer of tickets and subscriptions available which can lead toinsecurity for the passenger. The Dutchpublic transport is provided by several carriers and organized in adecentralized manner. The OV-chipcard is the main payment method within thesystem. The current tariff system of the Dutch public transport works with astarting rate and a kilometre rate. The starting rate is determined nationally,while the kilometre rate differs per region and/or carrier. The landscape of Dutch public transport ischanging. Firstly, within the coming years, the OV-chipcard will be replacedwith a new system where the price calculations will happen in a back officeinstead of at the card readers. The introduction of this new system is a greatmoment to revise the tariff system. In addition, multiple new forms of (shared)mobility are appearing which, together with the current public transport,create a Mobility as a Service landscape. Assignment Creating a roadmap to implementthe ideal passenger-oriented tariff system for public (and shared) transport inthe Netherlands. The goal of thisproject was to develop a user-centred solution to improve the experience of thetraveller concerning the tariff system of the Dutch public transport, and otherforms of shared transport. The solution will consist of changes in thetariff system and will consist of short- and long-term developments. The futurevision (ideal passenger-oriented tariff system) and steps towards this visionwill be combined into a roadmap. SeamlessPersonal Mobility Lab Thisgraduation project is executed within the Expertisecentre for User-CentredMobility Services, one of the projects of the Seamless Personal Mobility Lab,which is one of the Delft Design L, TKI Expertisecentrum Gebruiksgerichte Mobiliteitsdiensten Fase A, Strategic Product Design

Unreliability is a major source of discontent for passengers using public transport. Real-time rescheduling is one of the tools available to deal with it. Although passenger movements have an impact on the development of a disturbance in public transport operations, this effect is rarely accounted for in rescheduling models for metro networks. The aim of this thesis is to develop a rescheduling framework for metro networks that mitigate the impact of disturbances on passengers whilst considering the dynamic variation of demand and its effect on train operations. To achieve this, the Simulation-Based Traffic Management for Metro Network (SBTM-MN) framework is developed. This comprises two models that interact iteratively, the Transport Simulation Model (TSM), and the Train Rescheduling Model (TRM). The TSM integrates a train simulation in the microscopic train simulation tool OpenTrack, with a passenger module constructed to keep track of passenger allocation and compute train dwell times according to the passenger exchange. The TRM modifies arrival and departure times of trains according to a base schedule and the corresponding passenger allocation provided by the TSM. A series of experiments are carried out on the SBTM-MN, and on each of its components, the TSM and the TRM. These experiments provide insights into the effect of passenger allocation on the rescheduling measure, the trade-off between passenger and operators perspective, and the impact of demand on the development of disturbances. The case study consisted of lines D and E of the Rotterdam metro network, with northerly direction., Civil Engineering | Transport and Planning