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ChatGPT and generative artificial intelligence (Gen-AI) are transforming firms and supply chains. However, the empirical literature reporting the benefits, challenges, and outlook of these nascent technologies in operations and supply chain management (OSCM) is limited. This study surveys current projects and perceptions of these technologies in US (n = 119) and UK (n = 181) supply chains. We found that projects range from proof-of-concept to full implementation, with a main focus on operational gains, such as improved customer satisfaction, cost minimisation, and process efficiencies. The main challenges concern data, technological and organisational issues. Expected benefits are dominated by cost savings and enhanced customer experience, but also include increased automation and sustainability. Industries were found to cluster around six groups according to perceived benefits and implementation challenges. Our findings contribute to the emerging literature on Gen-AI use in OSCM, and to management practice by mapping the benefits, challenges, outlook, and maturity level of Gen-AI projects in supply chains. [ABSTRACT FROM AUTHOR]

The COVID-19 pandemic led to unprecedented challenges to healthcare quality in the emergency department, including directly impacting quality metrics and worsening barriers to the quality improvement process such as burnout, staff turnover, and boarding. We aimed to develop a blueprint for postpandemic quality improvement to address these specific barriers, focused on prioritizing frontline staff engagement from idea generation to implementation and assessment. Drawing from teamwork literature, we constructed a process that emphasized egalitarian conversations, psychological safety, and creating an environment where staff could feel heard at every step of the process. We applied this blueprint to improving rates of patients who leave without being seen and achieved a four percentage point reduction (9% vs. 5%, p

Introduction: Big data and improved analytic techniques, such as triple exponential smoothing (TES), allow for prediction of emergency department (ED) volume. We sought to determine 1) which method of TES was most accurate in predicting pre-coronavirus 2019 (COVID-19), during COVID-19, and post-COVID-19 ED volume; 2) how the pandemic would affect TES prediction accuracy; and 3) whether TES would regain its pre-COVID-19 accuracy in the early post-pandemic period.Methods: We studied monthly volumes of four EDs with a combined annual census of approximately 250,000 visits in the two years prior to, during the 25-month COVID-19 pandemic, and the 14 months following. We compared the accuracy of four models of TES forecasting by measuring the mean absolute percentage error (MAPE), mean square errors (MSE) and mean absolute deviation (MAD), comparing actual to predicted monthly volume.Results: In the 23 months prior to COVID-19, the overall average MAPE across four forecasting methods was 3.88% ± 1.88% (range 2.41–6.42% across the four ED sites), rising to 15.21% ± 6.67%during the 25-month COVID-19 period (range 9.97–25.18% across the four sites), and falling to 6.45% ± 3.92% in the 14 months after (range 3.86–12.34% across the four sites). The 12-month Holt-Winter method had the greatest accuracy prior to COVID-19 (3.18% ± 1.65%) and during the pandemic (11.31% ± 4.81%), while the 24-month Holt-Winter offered the best performance following the pandemic (5.91% ± 3.82%). The pediatric ED had an average MAPE more than twice that of the average MAPE of the three adult EDs (6.42% ± 1.54% prior to COVID-19, 25.18% ± 9.42% during the pandemic, and 12.34% ± 0.55% after COVID-19). After the onset of the pandemic, there was no immediate improvement in forecasting model accuracy until two years later; however, these still had not returned to baseline accuracy levels.Conclusion: We were able to identify a TES model that was the most accurate. Most of the models saw an approximate four-fold increase in MAPE after onset of the pandemic. In the months following the most severe waves of COVID-19, we saw improvements in the accuracy of forecasting models, but they were not back to pre-COVID-19 accuracies.

OBJECTIVE Το record all the planned surgeries of the pre-pandemic period 2018–2019 and to compare in number with the pandemic years. The study also assessed the impact of the pandemic associated with the general reduction and cancellation of the last 24 hour scheduled surgeries in a secondary public hospital and examined the factors behind the postponements and to what extent they have been affected by the pandemic. ΜETHOD This research was carried out in a General Hospital of Thessaloniki through the utilization of data from the daily programs of the surgery theaters for the years 2018–2022. RESULTS Survey data showed that 17,790 surgeries were performed over the four years (2018–2020) of our study. In the two pandemic years 2020–2021, surgical operations (7,686 operations) had a 23.9% decrease compared to the two previous pre-pandemic years (2018–2019), in which 10,104 operations were performed. The number of postponements in the pre-pandemic years was 437 while in the pandemic it was 186 (routine-emergency) scheduled surgeries, which is a statistically significant reduction of 57.2%.The main reasons for the results were the pandemic that forced the restructuring of the wards and the creation of COVID-19 wards, but mainly the periodic suspensions of surgeries. CONCLUSIONS Health systems allowed the maximum care for patients with COVID-19, mainly through recourse relocation, by reducing surgeries with major impact on the lack of care for patients with other health problems. [ABSTRACT FROM AUTHOR]

The current procedure for classifying the capacity of airport pavements, known as the Aircraft Classification Number/Pavement Classification Number (ACN/PCN) method, implemented about 40 years ago, has not followed the evolution of mechanistic-empirical design methods. In this sense, this paper aims to present a comparative analysis between the ACN/PCN Method and what will be implemented by the International Civil Aviation Organization by 2024, the Aircraft Classification Rating/Pavement Classification Rating (ACR/PCR) method, to verify the impacts on the useful life and the admissibility of landing and take-off operations. Therefore, two flexible surface runways, located in Brazil, were evaluated with the help of COMFAA 3.0 and FAARFIELD 2.0 software. It was found that flexible pavements governed by the ACN/PCN method provide structures with reduced durability, both for the subgrade and the surface; on the other hand, when governed by the ACR/PCR Method, the subgrade has a useful life close to the project life and the surfaces have durability of more than 10 years, which may change the admissibility of landing and take-off operations. Furthermore, based on the results of these two pavements, it is suggested that the overload acceptance criteria for the ACR/PCR method be reviewed and adjusted according to the aircraft's landing gear configuration. [ABSTRACT FROM AUTHOR]

This study determined the relationship between the emergency nurse work environment and emergency department patient left without being seen rates and lengths of stay. Cross-sectional analysis of 215 New York and Illinois emergency departments. The work environment (abbreviated Practice Environment Scale of the Nursing Work Index) was measured by emergency nurses in the 2021 RN4CAST-NY/IL survey and linked with outcomes from Hospital Compare. Regression models estimated the relationship between the nurse work environment and emergency department patient left without being seen rates, median length of stay (in minutes), and median behavioral health patient length of stay. Model coefficients were used to estimate expected additional care minutes gained if emergency department work environments improved. "Mixed" work environments had the longest median overall length of stay (3.4 hours) and the highest median left without being seen rates (2.2%), while "poor" work environments had the longest median length of stay for behavioral health patients (6 hours). Improving the emergency department work environment from poor to mixed (and mixed to better) was associated with a 13-minute reduction in overall length of stay (P ≤.05), a 33-minute reduction in behavioral health length of stay (P ≤.01), and a 19% reduction in left without being seen rates (P ≤.01). We estimated 11,824 to 41,071 additional patients could be seen in emergency departments associated with work environment improvements from "poor" to "better," depending on annual patient volumes. Hospital administrators should consider investing in nurse work environments as a foundation to improve timely outcomes. [ABSTRACT FROM AUTHOR]

Whole number computations are a critical skill that serves as a foundation upon which higher-order concepts in mathematics are taught to children. To facilitate their instruction, educators often use multiple representations to support a child's cognition. Representations with physical manipulatives are widely studied through a graduated instructional sequence featuring concrete, representational, and abstract stages of learning. In contrast, research on representational sequences featuring virtual manipulatives is less robust. Thus, this study evaluated an instructional strategy with virtual manipulatives, static representational drawings, and abstract algorithms to teach multiplication to three U.S. elementary students with mathematics difficulty. A functional relation was established via a single-subject multiple probe design between the treatment and students' accuracy performance. Baseline-corrected Tau estimates confirmed a medium effect size for all three students, while student performance on measures assessing the number of errors committed and the duration of sessions also returned favorable findings. [ABSTRACT FROM AUTHOR]

Background: Blood components are costly and scarce. The Blood Stocks Management Scheme (BSMS) was established in the United Kingdom (UK) to support hospital transfusion services and national blood services through collection, analysis, and monthly feedback of data on blood component inventory and wastage management. There is a growing evidence base on how best to deliver feedback for quality improvement. We assessed the quality and utility of the monthly BSMS component reports. Methods: We assessed the content of BSMS reports issued in March 2023 against established criteria for effective feedback. Two researchers independently rated whether criteria spanning the five domains of goal setting, data collection, feedback content, feedback display and feedback delivery were fully, partially or not met. Disagreements were resolved through discussion. We conducted an online questionnaire survey of recipients of BSMS reports during March 2023 to assess their use of reports and seek suggestions for improvement. Results: Five out of 20 criteria for effective feedback were fully met. Areas for improvement included placing more emphasis in the feedback on positive change, linking data and summary messages, and including specific suggestions for action. Respondents highlighted the value of benchmarked comparisons with other hospital transfusion services. Conclusion: There is scope for enhancing the effectiveness and utility of BSMS feedback reports and hence reducing wastage of blood components. This methodology for evaluation of feedback could be utilized to improve other areas of transfusion practice. [ABSTRACT FROM AUTHOR]

Introduction: We sought to describe the demographic characteristics, clinical features, and outcomes of a cohort of patients who presented to our emergency departments with mpox (formerly known as monkeypox) infection between May 1–August 1, 2022.Case Series: We identified 145 patients tested for mpox, of whom 79 were positive. All positive cases were among cisgender men, and the majority (92%) were among men who have sex with men. A large number of patients (39%) were human immunodeficiency virus (HIV) positive. There was wide variation in emergency department (ED) length of stay (range 2–16 hours, median 4 hours) and test turnaround time (range 1–11 days, median 4 days). Most patients (95%) were discharged, although a substantial proportion (22%) had a return visit within 30 days, and 28% ultimately received tecrovirimat.Conclusion: Patients who presented to our ED with mpox had similar demographic characteristics and clinical features as those described in other clinical settings during the 2022 outbreak. While there were operational challenges to the evaluation and management of these patients, demonstrated by variable lengths of stay and frequent return visits, most were able to be discharged.

In today’s context, with the interference of technology in the workplace, peoples activities are increasingly sedentary. So, naturally, fitness is becoming more and more popular, fitness centres mushrooming and the variety of products and services on offer is on the rise. They carry out a mixed activity, both service provision (through the packages offered) and commercial (through the sale of supplements and equipment), with a specific accounting approach that naturally outlines certain patterns at the level of the financial statements. This article aims to capture the particularities of current accounting and the valorisation of the information from financial reports at the level of a fitness center in Arad, which appeared on the market in the post-pandemic context. The accounting specificity will be emphasised by means of current operations, and the financial reporting specificity will be highlighted by determining and interpreting a number of relevant static and dynamic indicators.

Modular integrated construction (MiC) becomes a promising solution to improve production efficiency in the construction industry. However, the off‐site production and on‐site installation processes of MiC pose challenges to collaboration efficiency among the multiple stakeholders involved, including subcontractors, contractors, and consumers. These challenges stem from information dispersion, which impedes effective collaboration and communication. Such problems can be solved by introducing a blockchain‐based cyber‐physical service platform, which can facilitate information sharing and collaboration across the supply chain. In this paper, we study the impacts of MiC and blockchain technology on construction supply chains and reveal several important insights. First, we find that there exists a first‐mover advantage in the traditional construction supply chain, where subcontractors engage in a sequential game, and the subcontractor who produces first obtains more profit than the counterparts. Moreover, the contractor's ability to increase profits by reducing the unit cost of construction time is limited, but it can improve the effectiveness of the time gap due to early delivery. Second, we show that MiC should not be introduced if it significantly reduces collaboration efficiency in the supply chain. Interestingly, increasing the unit cost of construction for subcontractors can actually result in greater profits for all members of the supply chain. Regarding adopting blockchain technology, our findings suggest that supply chain members generally hold similar attitudes. Specifically, when the value of blockchain in improving collaboration efficiency is below a certain threshold, its adoption may not be beneficial, despite its potential to enable rapid production and early delivery. [ABSTRACT FROM AUTHOR]

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Objective: The study aimed to enhance medication management efficiency by introducing a systematic approach to redistributing medications to high-utilization zones, thereby mitigating the volume and expenses associated with non-returnable expired medications. Methods: This quality improvement initiative encompassed 2 key phases. Initially, a standardized workflow for managing expiring medications was implemented across 2 satellite pharmacy areas. Subsequently, the impact of these interventions was assessed by comparing pre-implementation and post-implementation data on the quantity and monetary value of expired medications. Baseline data were derived from expired medication records spanning January 1, 2022, to December 31, 2022. The new workflow was established in December 2022, and post-implementation data were collected from January 1, 2023, to March 31, 2023. The process rollout involved devising workflow protocols, creating supportive documentation, and delivering training to pharmacy personnel. Data collection encompassed medication identifiers, stock locations, date medications were received, expiration dates, along with wholesale acquisition cost for each item. Descriptive statistical methods were employed for analysis. Results: Comparative analysis of pre-implementation and post-implementation data revealed substantial reductions in the annual estimated quantity of expired medications (284 fewer items, representing a 13.6% decrease) and corresponding wholesale acquisition costs ($5075 USD reduction, translating to a 19.7% decrease) within the satellite areas during the study period. Moreover, a comparison of post-implementation quarter one data with the corresponding data from the previous year highlighted even more significant reductions in the quantity of expired medications (203 fewer items, reflecting a 31.1% decrease) and associated wholesale acquisition costs ($2548 USD reduction, signifying a 33.0% decrease) within the satellite areas. Conclusions: This study underscores the potential advantages of employing a standardized process to proactively reallocate medications prior to their expiration, thereby enabling their utilization in other hospital sections. Future endeavors could concentrate on the wider implementation of similar workflows throughout different hospital locations and the broader enterprise. [ABSTRACT FROM AUTHOR]

This article defines and describes the concepts of generalized skill, generalized operations, and operations. It provides the internal structure of the generalized skill to speak English as a foreign language for students of Cuban language schools and the synthetic analytical scale for its evaluation. [ABSTRACT FROM AUTHOR]

Successfully leading large, high-demand outpatient behavioral health clinics is a complex and demanding undertaking. Inadequate resources, infinite reservoirs of empirical material, and conflicting ethical obligations strain even the most dedicated teams' abilities. Nevertheless, the onus on the field to drive toward higher levels of excellence, equity, and access remains ever-present. This article presents a clinical model and leadership mindset intended to assist leaders and staff endeavoring toward these goals. The Indiana model, an episodes-of-care psychotherapy model, and the People First and Growth mindset are paired to create a sustainable service delivery environment. This article intends to serve as a resource for clinical leaders, to invite broader discussions of effectively embodying high-quality, evidence-based practice with limited resources, and to invite empirical investigation of the tenets proposed. [ABSTRACT FROM AUTHOR]

In 2018, the United States implemented a nationwide law requiring chain restaurants with more than 20 units to post calorie counts next to each of their menu items. Previously, individual cities, counties, and states had passed such laws, and certain chains had voluntarily posted calorie counts. Despite the widespread nature of this practice, the effect of calorie counts on restaurant outcomes is still not well understood. This paper estimates the impact of restaurant menu calorie labels on four important outcomes: 1) restaurant revenue; 2) restaurant profit; 3) the labor time of kitchen staff; and 4) patrons' support for calorie labels. We estimate these impacts by conducting a randomized controlled experiment in two full-service restaurants. The results indicate that posting calorie counts on menus has no detectable negative impact on restaurants – the impacts on revenue, profit, and labor time are indistinguishable from zero. Moreover, exposure to the labels increases patrons' support of restaurant menu calorie labels by 14.3% and reduces their opposition to them by 27.1%. Altogether, these results suggest that posting calorie counts does not harm restaurants, and are appealing to consumers. [ABSTRACT FROM AUTHOR]

Developments in the war of the future have brought to the fore unmanned aircraft or drones used in national and/or multinational military actions, as particularly important means to achieve operational success. The parameters related to this modern, flexible and particularly maneuverable combat system allow the conjugation of capabilities necessary to fulfill the missions received by the operational structures during preparation and conduct of operations. The present study first provides a general approach to drone use in military actions, taking into account aspects from previous armed conflicts, as well as from the ongoing war in Ukraine. The objective of the study points to a series of important drone purchases that will be made by our country, to increase the combat potential of the Romanian joint and tactical forces, which will act on national territory and within the North Atlantic Alliance, against any aggressive forces of an unfriendly state. [ABSTRACT FROM AUTHOR]

Efficient forest operations are essential for forest enterprises, who provide wood and numerous ecosystem services for the society. Important factors influencing the efficiency of forest operations, and thus the harvesting costs, are the level of mechanization, the harvesting method applied, the forest road network, and the training of the labourers. The cost of labour, i.e. salaries, is another important driver of harvesting costs. However, its effect on and relative importance for overall harvesting costs is poorly described in the scientific literature. Thus, this study aims to analyse the influence of labour costs in more detail, especially on the country-wide wood harvesting potentials. In addition, we aimed to cross-compare the effect of labour costs with the effect of switching to a more efficient harvesting method. For this purpose, we calculated timber harvesting costs with varying salaries for all sample plots of the Swiss National Forest Inventory (NFI) for both, the currently applied harvesting method recorded in the NFI, and the potential best suitable harvesting method. A 1% change in labour costs affects harvesting costs by 0.33–0.77%, depending on the harvesting method applied. The influence is larger for systems that involve a large share of motor-manual work and for cable-based methods. Changing labour costs by ± 30% affects the number of plots for which timber harvesting is economically feasible, by 5 to 15 percent points. The effect of switching from the current to the best suitable harvesting method is comparable to that of reducing labour costs by 15–30%. These results indicate that the efficiency of wood harvesting can be increased with further mechanization and does not require cutting salaries of forestry personnel. In that, our results may inform forestry planning and policy making at regional to national level. [ABSTRACT FROM AUTHOR]

In November 2022, the U.S. Securities and Exchange Commission (the 'Commission') proposed rule amendments that would require, among other things, open-end mutual funds to implement a mandatory swing pricing regime under certain circumstances (the 'Proposals'). To ensure that funds receive order information with sufficient time to make a swing pricing determination, the Proposals would require funds to set a hard cut-off time for the receipt of purchase and redemption orders. Currently, the vast majority of investments in open-end mutual funds are made through intermediaries and retirement plans, such that investors who submit orders to intermediaries and retirement plans before the time the fund has established for calculating its net asset value (NAV) generally receive the same day's NAV, even if the fund receives the order information from the intermediary or retirement plan after NAV is calculated. This is how mutual fund pricing has operated in the US for over 50 years. The Proposals would upend current operations. Under the Proposals, an investor's order would have to be received by the fund - not a financial intermediary or a retirement plan - before the cut-off time set by the fund for calculating NAV in order to be eligible for the same day's NAV. If adopted as proposed, the Proposals would require extensive changes to mutual fund pricing systems and infrastructure in the US. In this paper, we acknowledge the arguments against the Proposals by an overwhelming majority of industry commenters and, without undercutting those arguments, we explore practical, regulatory and compliance considerations for funds seeking to better understand how the Proposals might affect their day-to-day operations. [ABSTRACT FROM AUTHOR]

Digital transformation, emergence of modern technologies, regulatory drivers and ever-increasing quest for efficiencies has pushed the financial industry, including the post-trade business, through a tremendous change over the past decade. This change has introduced new requirements for systems and organisations, but most importantly towards staff working in these areas. In this paper, we discuss the implications of the changes in operational landscape for the required skill sets, the challenges and opportunities in attracting and retaining talent, and techniques to build the needed competences for organisations to be equipped for the requirements of the future. This is done by examining the research on general topics and linking that to experience from business and real-life examples related to talent attraction, talent management and competence building in post-trade. Based on that, we see that talent challenge is industry-agnostic, linking to both tight labour markets and changing competence requirements. To address this, companies must ensure that basic talent management practices are well deployed, try out some non-traditional talent pools and new ways of working, as well as bring talent attraction and retention activities to a level that resonates with the new generation (Gen Z and Millennials), who are much quicker in their career moves and are driven by different values and realities compared to their more senior colleagues. We conclude that building talent and skills inhouse is the most important way to approach this challenge, and as a side-effect it will also help in the specific challenge of talent retention. Building talent in-house, however, requires committed leadership and management, investment in learning tools and engaged staff to bring lasting results. [ABSTRACT FROM AUTHOR]

Humanitarian logistics (HL) is a relatively new research area that requires clear boundaries and a defined foundational perspective. Recent disasters have shown that the scope of HL is expanding, as in cases of cash‐based interventions, outsourcing to commercial companies, and stronger involvement of local communities. These changes imply the importance of scrutinizing the old definitions of HL and determining whether they require adaptation. This step is important considering that inadequate definitions create (i) misconceptions about what HL is, (ii) a lack of unity and understanding of the field's research goals, (iii) confusion about what constitutes a contribution, and (iv) theoretical ambiguity, which masks promising research directions, fragments knowledge, and retards the progress of scientific research. Based on a structured review, we found that three definitions from around 2005 have predominated in the literature so far. We identified various issues with these definitions and then conducted an expert elicitation process to develop and validate an updated foundational perspective on HL. Finally, we analyzed the data collected from experts using the literature on what constitutes a "good definition." This led us to propose a revised definition and accompanying properties for HL. We conclude the article by offering important avenues for future research. [ABSTRACT FROM AUTHOR]

This study focused on the challenges faced by a group of independent and small retailers called Bul-anon retailers and identified coping mechanisms adopted. The study was conducted to investigate the coping me­chanisms that can be utilized by other members of the retail industry to continue to thrive despite difficulties. Findings indicated that the challenges faced by the Bul-anon retailers revolved around three of the four primary business functions: marketing, finance/accounting, and operations. To avoid the significant impact of the above challenges, retailers adopted coping mechanisms to stay in business amidst large department stores and other businesses. How they handled their customers, being customer-oriented, was the winning mechanism for the survival of these retailers.

Abstract The COVID‐19 pandemic led to unprecedented challenges to healthcare quality in the emergency department, including directly impacting quality metrics and worsening barriers to the quality improvement process such as burnout, staff turnover, and boarding. We aimed to develop a blueprint for postpandemic quality improvement to address these specific barriers, focused on prioritizing frontline staff engagement from idea generation to implementation and assessment. Drawing from teamwork literature, we constructed a process that emphasized egalitarian conversations, psychological safety, and creating an environment where staff could feel heard at every step of the process. We applied this blueprint to improving rates of patients who leave without being seen and achieved a four percentage point reduction (9% vs. 5%, p

In recent years, data analytics in pharmaceutical supply chains has aroused much interest as it has the potential of enabling better supply and management of healthcare products by leveraging data generated by modern systems. This article presents the current state, opportunities, and challenges of data analytics in pharmaceutical supply chains through a systematic literature review surveying the Scopus, ScienceDirect, and Springerlink databases. 85 publications from 2012 to 2021 were reviewed and classified based on the research approach, objective addressed, and data used. The contributions of this paper are threefold: (i) it proposes a framework focused on challenges and data resources to assess the current state of data analytics in pharmaceutical supply chains; (ii) it provides examples of techniques exemplified that will serve as inspiring references; and (iii) it gathers and maps existing literature to identify gaps and research perspectives. Findings outlined that despite promising results from machine learning algorithms to address drug shortages and inventories optimisation, the various data resources have not yet been fully harnessed. Unstructured data have barely been used and combined with other types of information. New challenges related to green practices adoption and medicines supply during crises call for further applications of advanced analytics techniques. [ABSTRACT FROM AUTHOR]

Introduction: Prolonged emergency department (ED) length of stay (LOS) has been shown to adversely affect patient care. We sought to determine factors associated with ED LOS via analysis of a large, national, ED operations database.Methods: We performed retrospective, multivariable, linear regression modeling using the 2019 Emergency Department Benchmarking Alliance survey results to identify associated factors of ED LOS for admitted and discharged patients.Results: A total of 1,052 general and adult-only EDs responded to the survey. Median annual volume was 40,946. The median admit and discharge LOS were 289 minutes and 147 minutes, respectively. R-squared values for the admit and discharge models were 0.63 and 0.56 with out-of-sample R-squared values of 0.54 and 0.59, respectively. Both admit and discharge LOS were associated with academic designation, trauma level designation, annual volume, proportion of ED arrivals occurring via emergency medical services, median boarding, and use of a fast track. Additionally, admit LOS was associated with transfer-out percentage, and discharge LOS was associated with percentage of high Current Procedural Terminology, percentage of patients

The text analyses Türkiyeâs influence operations in Bosnia and Herzegovina and their implications for the internal situation and the EUâs interests. Turkish activities are analysed in the fields of diplomacy, public diplomacy, information operations, economic operations, and clandestine and military operations using an updated RAND model. The article argues that Türkiye adopts a pragmatic approach, prioritising economic ties and carefully tailoring narratives for diverse audiences in the country. This approach enables Ankara to maintain constructive relations with representatives of the three main ethnic groups and act as a mediator during Bosnia and Herzegovinaâs internal crises and the EUâs diminishing presence. However, as Turkish relations with local actors are mainly ErdoÄan-centric and personalised, there are also potential risks and challenges. These encompass corruption, the erosion of democratic institutions, the exportation of Türkiyeâs internal issues to Bosnia and Herzegovina, and the undermining of the EUâs influence in the country.

This paper presents the regulatory framework for the use of unmanned aircraft in the airspace of the Republic of Serbia. The work contains an overview of regulations at the international level, primarily the regulations of the International Civil Aviation Organization - ICAO and the regulations of the European Union, which apply to unmanned aircraft. The largest part of this regulation represents the standard and recommended practices, which are largely integrated into our domestic regulations. Domestic regulations are being innovated day by day and adapted to new means of transport, that is, in this case, to unmanned aircraft. The paper contains a description of the basic provisions of the new rulebook for flying unmanned aircraft in the Republic of Serbia. At the end of the paper, the regulations and procedures for using unmanned aircraft in a safe manner are described.