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The data envelopment analysis (DEA) models have been widely recognized and applied in various fields. However, these models have limitations, such as their inability to globally rank DMUs, the efficiency values are definite numerical values, they are unable to reflect potential efficiency changes, and they fail to adequately reflect the degree of the decision maker's preference. In order to address these shortcomings, this paper combines possibility theory with self-interest and non-self-interest principles to improve the DEA model to provide a more detailed reflection of the differences between DMUs. First, the self-interest and non-self-interest principles are employed to establish the DEA evaluation model, and the determined numerical efficiency is transformed into efficiency intervals. Second, an attitude function is added to the common possible-degree formula to reflect the decision maker's preference, and a more reasonable method for solving the attitude function is presented. Finally, the improved possible-degree formula proposed in this paper is used to rank and compare the interval efficiencies. This improved method not only provides more comprehensive ranking information but also better captures the decision maker's preferences. This model takes preference issues into account and has improved stability and accuracy compared with existing models. The application of the improved model in airlines shows that the model proposed in this paper effectively achieved a full ranking. From a developmental perspective, the efficiency levels of Chinese airlines were generally comparable. Joyair and One Two Three performed poorly, exhibiting significant gaps compared with other airlines. [ABSTRACT FROM AUTHOR]

The data envelopment analysis (DEA) models have been widely recognized and applied in various fields. However, these models have limitations, such as their inability to globally rank DMUs, the efficiency values are definite numerical values, they are unable to reflect potential efficiency changes, and they fail to adequately reflect the degree of the decision maker’s preference. In order to address these shortcomings, this paper combines possibility theory with self-interest and non-self-interest principles to improve the DEA model to provide a more detailed reflection of the differences between DMUs. First, the self-interest and non-self-interest principles are employed to establish the DEA evaluation model, and the determined numerical efficiency is transformed into efficiency intervals. Second, an attitude function is added to the common possible-degree formula to reflect the decision maker’s preference, and a more reasonable method for solving the attitude function is presented. Finally, the improved possible-degree formula proposed in this paper is used to rank and compare the interval efficiencies. This improved method not only provides more comprehensive ranking information but also better captures the decision maker’s preferences. This model takes preference issues into account and has improved stability and accuracy compared with existing models. The application of the improved model in airlines shows that the model proposed in this paper effectively achieved a full ranking. From a developmental perspective, the efficiency levels of Chinese airlines were generally comparable. Joyair and One Two Three performed poorly, exhibiting significant gaps compared with other airlines.