410 results on '"fairness perceptions"'
Search Results
2. The effects of price framing and magnitude of price differences on perceived fairness when switching from static to variable pricing
- Author
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Alnes, Per Kristian and Haugom, Erik
- Published
- 2024
- Full Text
- View/download PDF
3. Fairness perceptions of income‐based educational inequality: The impact of social class and ideological orientations.
- Author
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Lee, Jung‐Sook and Stacey, Meghan
- Subjects
- *
EDUCATIONAL equalization , *SOCIAL attitudes , *SCHOOL size , *GOVERNMENT liability , *SOCIAL perception , *FAIRNESS - Abstract
Income‐based educational inequality is a global issue. In Australia, schools in the relatively large private sector charge a range of fees, with public schools also exhibiting considerable income differences. Using a nationally representative sample in the Australian Survey of Social Attitudes, we examined the public's fairness perceptions of income‐based educational inequality and how their fairness perceptions are related to self‐interest (particularly regarding social class) and ideological orientations. We found that people hold diverse views about the fairness of income‐based educational inequality and that the number of people who perceived it as unfair was almost double the number of those who perceived it as fair. Respondents categorised as upper/upper‐middle‐class were, however, more likely to perceive income‐based educational inequality as fair, while agreement with government responsibility for economic well‐being was associated with a negative view of income‐based educational inequality. Implications of these findings for the promotion of socially just and equitable education are discussed. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
4. Effects of a constructed response retest strategy on faking, test perceptions, and criterion‐related validity of situational judgment tests.
- Author
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Xi, Liyan, Weng, Qingxiong, Corstjens, Jan, Wang, Xiujuan, and Chen, Lixin
- Subjects
- *
EMPLOYEE selection , *PERCEPTION testing , *CONTRAST effect , *FIELD research , *FAIRNESS - Abstract
This research proposes a faking‐mitigation strategy for situational judgment tests (SJTs), referred to as the constructed response retest (CR‐retest). The CR‐retest strategy involves presenting SJT items in a constructed response format first, followed by equivalent closed‐ended items with the same situation description. Two field experiments (N1 = 733, N2 = 273) were conducted to investigate the effects of this strategy and contrast it with a commonly used pretest warning message. Study 1 revealed that the CR‐retest strategy was more effective than the warning message in reducing score inflation and improving criterion‐related validity. Study 2 delved deeper by investigating the effects of the CR‐retest strategy on applicant reactions in a 2 (with or without CR‐retest strategy) × 2 (warning or control message) between‐subjects design. The results showed that applicants reported positive fairness perceptions on SJT items with the CR‐retest strategy. The CR‐retest strategy was effective in reducing faking by evoking threat perceptions, whereas the warning message heightened threat and fear. Combining two strategies further decreased faking without undermining fairness perceptions. Overall, our results indicate that the CR‐retest strategy could be a valuable method to mitigate faking in real‐life selection settings. Practitioner points: The constructed response retest (CR‐retest) strategy is a potentially effective faking‐mitigation method for situational judgment tests (SJTs) in selection settings.The CR‐retest strategy is more effective than a warning message in mitigating faking, while also promoting more favorable test perceptions.Combining the CR‐retest strategy and a warning message yields additive effects in reducing faking without undermining test fairness perceptions.Organizations could incorporate the CR‐retest strategy in their selection system, as the advantages may outweigh potential disadvantages, such as extended testing time. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
5. The role of fairness in multi-tier sustainable supply chains.
- Author
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Oyedijo, Adegboyega, Yang, Ying, Koukpaki, Adebayo Serge Francois, and Mishra, Nishikant
- Subjects
SUPPLY chains ,FAIRNESS ,CONFLICT management ,SOCIAL exchange ,SATISFACTION - Abstract
Fairness is an important topic that forms part of an organisation's sustainability practice and agenda, particularly from a social dimension. However, past studies have rarely considered the role of fairness as a driver of sustainability in multi-tier supply chains. The purpose of this paper is two-fold. First, it examines the impact of fairness perceptions on the relationship between multi-tier supply chain partners. Second, it investigates the dynamics of on-going fairness formations in different stages of the vibrant multi-tier supply chain relationship development process. These gaps have been addressed by reporting the findings of qualitative research. Primary data were obtained from 18 procurement and supply practitioners of buying firms and their top tier-1 & 2 suppliers. Findings show that fairness perceptions have an impact on collaborative activities between multi-tier supply chain partners. These collaborative responses such as information sharing, joint relationship effort, and dedicated investment can also impact critical aspects of the multi-tier supply chain relationship such as trust, commitment, satisfaction, and conflict resolution. The findings show that multi-tier supply chain partners have different expectations but usually evaluate fairness at the review phase of the relationship development process. These considerations offer theoretical and practical guidance towards the advancement of sustainable multi-tier supply chain relationships. [ABSTRACT FROM AUTHOR]
- Published
- 2023
- Full Text
- View/download PDF
6. Fairness perceptions of educational inequality: the effects of self-interest and neoliberal orientations.
- Author
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Lee, Jung-Sook and Stacey, Meghan
- Subjects
- *
POOR families , *EDUCATIONAL equalization , *EDUCATIONAL change , *ACHIEVEMENT gap , *EDUCATIONAL quality - Abstract
The Australian education system features considerable socioeconomic inequality and is a frequent source of controversy in Australian public life. Yet meaningful reform to this system has proven elusive. In this article, we examine the public's fairness perceptions of educational inequality based on parental financial capacity, using an online survey of adults (N = 1,999) from New South Wales, Australia. We asked about the fairness of inequality in school resources and education quality, and used a scenario in which students from high-income and low-income families had achievement gaps due to differences in educational experiences. Respondents had diverse perceptions about the fairness of educational inequality, but most perceived the scenario as unfair or very unfair. The partial proportional odds models showed that self-interest and neoliberal orientations predicted people's fairness perceptions of educational inequality. The findings of this study have implications for achieving meaningful reform of the Australian education system that is in line with public opinion. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
7. Fairness Reactions to Personnel Selection Techniques in Morocco.
- Author
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AOUAM, Hamza and BELMOUFFEQ, Bouchra
- Subjects
WRITING ability testing ,PERSONALITY tests ,SNOWBALL sampling ,EMPLOYEE selection ,TEST validity - Abstract
Candidate reactions represent a pressing contemporary subject, with heightened expectations for favorable treatment from companies during recruitment. Negative encounters adversely affect employer branding and candidate attraction. Thus, meticulously cultivating the candidate experience is imperative. This research examines the responses of candidates to various hiring methods in Morocco. A total of 244 job seekers rated the favorability and fairness of selection methods, including interviews, resumes, work-sample tests, biographical information blanks, written ability tests, personal references, personality tests, honesty tests, graphology, and personal contacts. Moroccan job seekers completed an online questionnaire, and data were analyzed using IBM SPSS. The snowball sampling method was employed, with participants initially identified on LinkedIn. Our primary objective is to assess the prevalence of the ten selection procedures used in Morocco and examine candidates' favorability towards these approaches. Within-subjects analysis of variance (ANOVA) evaluated differences in candidates' responses to the selection methods. Applicants expressed the most positive responses towards résumés, work-sample tests, interviews, and personality tests, while graphology, references, and biographical information were the least favorable. Regarding procedural justice, applicants rated frequency of use, predictive validity, opportunity to perform, employer's rights, and face validity most positively, while interpersonal warmth and invasion of privacy were least valued. However, this study faced several limitations. The cross-sectional design hindered robust causal inferences, and reliance on single-item measures for procedural fairness and organizational outcomes limited our findings' depth. Generalizing results to the broader Moroccan population requires caution due to potential regional and sectoral variations. While snowball sampling increased the sample size, it precluded response rate calculation. Practical implications and future research perspectives are also highlighted. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
8. Organizational justice and organizational citizenship behavior: exploring the mediating role of psychological well-being at work.
- Author
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Changaranchola, Mohamed Nisfar and Samantara, Rabinarayan
- Subjects
ORGANIZATIONAL citizenship behavior ,CITIZENSHIP ,ORGANIZATIONAL justice ,PSYCHOLOGICAL well-being ,MEDICAL personnel ,SOCIAL exchange - Abstract
Purpose: The present research paper aims to examine the inter-relationship between organizational justice (Henceforth termed as OJ), psychological well-being at work (henceforth termed as PWBW) and organizational citizenship behavior (henceforth termed as OCB). More specifically, this paper attempts to critically analyze the mediating role of PWBW in the relationship between OJ and OCB. The study solely focuses on nurses working at private hospitals in Kerala, who are the largest group of healthcare personnel. Design/methodology/approach: Data collected from 308 nursing employees were analyzed by using statistical package for the social sciences (SPSS) software. Findings: The outcomes of the analysis demonstrate that significant correlations exist between all the three key variables and their dimensions. Moreover, it has been found that the relationship between OJ and OCB is partially mediated by PWBW. Research limitations/implications: In the present healthcare scenario, just after the Covid-19 pandemic, there is a paramount need for the well-being of healthcare staff in order to improve the functioning of the healthcare system. Originality/value: The study enabled us to develop and provide an explanation as to how social exchange relationship works between OJ and OCB. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
9. Organizational justice and organizational citizenship behavior: exploring the mediating role of psychological well-being at work
- Author
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Mohamed Nisfar Changaranchola and Rabinarayan Samantara
- Subjects
Organizational justice ,Fairness perceptions ,Psychological well-being ,Organizational citizenship behavior ,Nurses ,Healthcare worker ,Business ,HF5001-6182 ,Finance ,HG1-9999 - Abstract
Purpose – The present research paper aims to examine the inter-relationship between organizational justice (Henceforth termed as OJ), psychological well-being at work (henceforth termed as PWBW) and organizational citizenship behavior (henceforth termed as OCB). More specifically, this paper attempts to critically analyze the mediating role of PWBW in the relationship between OJ and OCB. The study solely focuses on nurses working at private hospitals in Kerala, who are the largest group of healthcare personnel. Design/methodology/approach – Data collected from 308 nursing employees were analyzed by using statistical package for the social sciences (SPSS) software. Findings – The outcomes of the analysis demonstrate that significant correlations exist between all the three key variables and their dimensions. Moreover, it has been found that the relationship between OJ and OCB is partially mediated by PWBW. Research limitations/implications – In the present healthcare scenario, just after the Covid-19 pandemic, there is a paramount need for the well-being of healthcare staff in order to improve the functioning of the healthcare system. Originality/value – The study enabled us to develop and provide an explanation as to how social exchange relationship works between OJ and OCB.
- Published
- 2024
- Full Text
- View/download PDF
10. Addressing hardship and climate change: Citizens' perceptions of costs of living, social inequalities and priorities for policy.
- Author
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Irwin, Sarah
- Subjects
- *
EQUALITY , *COST of living , *CITIZENS , *CLIMATE change mitigation , *GOVERNMENT policy on climate change - Abstract
In the wake of rising energy prices and the cost of living crisis, some have claimed that climate policies are at odds with citizens' more pressing everyday living concerns. Critics challenge these simplifying narratives that shorter term economic and social wellbeing priorities and ‘longer term’ decarbonization policies are in tension with one another and argue that effective policies must treat them as interconnected. Evidence regarding how citizens think about climate policy mostly focus on policy acceptability, highlighting the role of perceptions of effectiveness and fairness, but there is a quite limited conceptualization of contexts of social inequality, and even more limited engagement with the views of marginalized groups whose buy‐in is seen as crucial for effective net zero transitions. This paper reviews the evidence and analyses new data from a small exploratory study with citizens from low income and marginalized backgrounds. In group discussions several participants emphasized the importance of tackling both social hardships and climate priorities, seen by some as interlinked. Further, many described wider societal unfairness relating to experiences of poverty, exploitation, a lack of voice or even recognition and a keen sense of disconnect between politics and their own everyday concerns and lived experiences. I argue that climate policy making should engage more fully with contexts of social inequality and that social wellbeing and systematic action on climate change need to be treated by policy makers and politicians as profoundly interlinked challenges. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
11. When workplace family-support is misallocated: effects of value congruence and fairness perceptions on supervisor family-support.
- Author
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Sublett, Lisa W., Penney, Lisa M., and Bok, Cody
- Subjects
FAMILY roles ,FAMILY-work relationship ,SUPERVISORS ,MODERATION ,FAIRNESS - Abstract
To better manage our work demands and family demands, we often erect mental or physical 'boundaries' to help manage our experiences. However, preferences for preserving these boundaries differ across individuals (e.g., some individuals may prefer to segment work/family roles, while others may prefer to integrate these roles) and employees may not always have similar preferences/values as their supervisors. Applying a resource framework from the job demands-resources model (JD-R; Bakker & Demerouti, 2007), we explicate the process through which supervisor–employee value congruence reduces work–family conflict, when supervisors provide valuable emotional and instrumental resources through family-supportive supervisor behaviors (FSSB). Furthermore, we find evidence that supervisors can demonstrate adequate FSSB even when having incongruent values with employees by fairly allocating and individually tailoring family-support. With a diverse sample of 815 staff members from four southern US universities, we conduct mediation and moderation analyses to test our hypotheses. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
12. Robots in Personnel Selection: The Role of Interviewer’s Competence Ratings and Interviewee’s Fairness Perception
- Author
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Contiero, Rachele, Nørskov, Sladjana, Damholdt, Malene Flensborg, Ulhøi, John Parm, Lazazzara, Alessandra, Seibt, Johanna, Spagnoletti, Paolo, Series Editor, De Marco, Marco, Series Editor, Pouloudi, Nancy, Series Editor, Te'eni, Dov, Series Editor, vom Brocke, Jan, Series Editor, Winter, Robert, Series Editor, Baskerville, Richard, Series Editor, Za, Stefano, Series Editor, Braccini, Alessio Maria, Series Editor, Agrifoglio, Rocco, editor, and Lazazzara, Alessandra, editor
- Published
- 2024
- Full Text
- View/download PDF
13. Fairness Reactions to Personnel Selection Techniques in Morocco
- Author
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Hamza AOUAM and Bouchra BELMOUFFEQ
- Subjects
selection methods ,candidates ,favorability ,fairness perceptions ,procedural justice ,organizational outcomes ,Morocco ,Business ,HF5001-6182 - Abstract
Candidate reactions represent a pressing contemporary subject, with heightened expectations for favorable treatment from companies during recruitment. Negative encounters adversely affect employer branding and candidate attraction. Thus, meticulously cultivating the candidate experience is imperative. This research examines the responses of candidates to various hiring methods in Morocco. A total of 244 job seekers rated the favorability and fairness of selection methods, including interviews, resumes, work-sample tests, biographical information blanks, written ability tests, personal references, personality tests, honesty tests, graphology, and personal contacts. Moroccan job seekers completed an online questionnaire, and data were analyzed using IBM SPSS. The snowball sampling method was employed, with participants initially identified on LinkedIn. Our primary objective is to assess the prevalence of the ten selection procedures used in Morocco and examine candidates' favorability towards these approaches. Within-subjects analysis of variance (ANOVA) evaluated differences in candidates' responses to the selection methods. Applicants expressed the most positive responses towards résumés, work-sample tests, interviews, and personality tests, while graphology, references, and biographical information were the least favorable. Regarding procedural justice, applicants rated frequency of use, predictive validity, opportunity to perform, employer's rights, and face validity most positively, while interpersonal warmth and invasion of privacy were least valued. However, this study faced several limitations. The cross-sectional design hindered robust causal inferences, and reliance on single-item measures for procedural fairness and organizational outcomes limited our findings' depth. Generalizing results to the broader Moroccan population requires caution due to potential regional and sectoral variations. While snowball sampling increased the sample size, it precluded response rate calculation. Practical implications and future research perspectives are also highlighted.
- Published
- 2024
14. A fair share: Effects of disparity, allocation strategy and system justification on perceptions of policy support in the education domain.
- Author
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Igliozzi, David, Granot, Yael, and Ottati, Victor
- Subjects
- *
SOCIAL justice , *GOVERNMENT policy , *DIVERSITY & inclusion policies , *SOCIAL psychology , *EQUALITY , *PILOT projects , *SOCIAL theory , *DESCRIPTIVE statistics , *DISCRIMINATION (Sociology) , *PRACTICAL politics , *COMPARATIVE studies - Abstract
Utilizing experimental methods across a pilot and two studies, we explore and contrast the relationship between system‐justifying attitudes and fairness perceptions of and support for redistributive policies based on theoretical accounts of distributive justice, highlighting three allocation strategies: equality, equity and need. We began our investigation with a test across multiple policy domains (e.g., health care, education, employment) to examine broad associations between system justification and policy support. Then, we chose one specific domain – education – to narrow our focus on and designed two experimental studies to test more complex models of the interaction between system justification and the type of distributive justice on support and fairness perceptions. Results indicate that as system‐justifying attitudes increase, so does the level of support and perception of fairness of policies based on equality or equity. Conversely, there is no relationship between system justification and support or fairness when considering a need‐based policy in the education domain. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
15. Fair but not Equal: Negotiating the Division of Unpaid Labour in Same-Sex Couples in Aotearoa New Zealand and Australia.
- Author
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Beban, Alice and Roberts, Glenda
- Subjects
- *
DIVISION of labor , *UNPAID labor , *SAME-sex relationships , *HOUSEKEEPING , *GAY couples , *INTERSECTIONALITY , *COUPLES - Abstract
Research suggests that same-sex couples have a more egalitarian approach to the division of labor (DOL) than different-sex couples. Based on multi-stage interviews with ten same-sex couples in Aotearoa NZ and Australia, we analyze how couples negotiate, perform, and perceive the fairness of their division of reproductive household labor. We found that same-sex couples had diverse patterns of dividing labor, and most were not equally sharing housework. Yet, most couples felt their DOL was fair. We argue that three key factors enabled participants to construct their DOL fairly, even when unequal: flexibility in allocating labor, communication, and revaluing unpaid labor as equal to paid labor, as an act of love, which can be culturally significant. Most participants explained their labor division as pragmatic, based on availability and preference, rather than gender, supporting theories of relative resources and time availability in shaping fairness perceptions. However, all participants were aware of how gender shaped their relationships, and some consciously sought to undo gender and heteronormativity through their labor practices. This study contributes to academic theorizing of how LGBTQ + families "do gender" and "do heteronormativity" through unpaid labor and affirms the importance of intersectional analysis for understanding labor practices and perceptions. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
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16. Is the Platinum Rule credible? An examination of other-regarding perceptions and attitudes toward unethical behavior.
- Author
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James Jr., Harvey S.
- Subjects
- *
ETHICAL decision making , *MORAL attitudes , *TRUST , *PLATINUM , *ATTITUDE (Psychology) - Abstract
This paper uses data for 53 countries from the World Values Survey in a multilevel regression analysis that seeks to disentangle individual, institutional and other-regarding factors affecting ethical decision-making. The dependent variable is an index of how intolerant people are of unethical conduct. The explanatory variables indicate the perceived trustworthiness and fairness of others. Controls include variables for individual and institutional factors. Findings are that perceptions of trustworthiness in people unknown to them and perceptions of fairness in others correlate with a greater tolerance of unethical behavior, especially in countries with moderate levels of institutional quality. High institutional quality moderates the negative relationship between perceptions and ethical attitudes. The findings confirm the relevance of other-regarding factors and reinforce the importance of quality institutions in supporting ethical decision-making. [ABSTRACT FROM AUTHOR]
- Published
- 2023
- Full Text
- View/download PDF
17. Informational Justice and Remote Working: All is Not Fair for Work at Home.
- Author
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Lane, Emily and Aplin-Houtz, Matthew J.
- Subjects
COVID-19 pandemic ,ORGANIZATIONAL justice ,TELECOMMUTING ,DUMMY variables ,DISTRIBUTIVE justice ,EMPLOYEE psychology - Abstract
Given the increase in remote working due to the social distancing requirements as part of the response to the Covid-19 Pandemic, the variable of work-from-home has become more salient in the business community. The existing literature squarely places remote working as an antecedent to employee perceptions of Organizational Justice throughout many industries. The same literature presents work from home in a positive frame of reference in a pre-pandemic world. However, in the Covid-19 environment, many perceptions have changed regarding employment. Likely overall perceptions regarding work from home have also shifted because more people engage in the activity. We argue that perceptions of work from home through the frame of reference found in the literature of Organizational Justice have shifted to be more negative. To study this phenomenon, we gathered social media data in comments from a work discussion forum on the Reddit website. We coded the data with an a priori codeset and assigned dummy variables for analysis. The dataset was analyzed via a five-way Factorial ANOVA examining the influences of the four independent variables of Organizational Justice (Distributive, Procedural, Interpersonal, and Informational Justice) and the temporal occurrence of Covid-19 on the sentimental polarity of comments surrounding the topic of work from home. Our findings indicated that Informational Justice significantly contributes to more negative sentiment regarding work-from-home. Additionally, when Distributive, Interpersonal, and Informational Justice and Distributive and Informational Justice interact, sentimental polarity grows more negative for work from home. Discussion of results, implications for practice, and limitations presented. [ABSTRACT FROM AUTHOR]
- Published
- 2023
- Full Text
- View/download PDF
18. It's the Moral Economy, Stupid! Anger Toward Economic Inequality and Populist Voting.
- Author
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Gonthier, Frédéric
- Subjects
- *
INCOME inequality , *POPULIST parties (Politics) , *ANGER , *POLITICAL parties , *WEALTH inequality , *VOTING , *FAIRNESS - Abstract
The present study sets out to investigate the mechanism by which ordinary citizens are moved to anger toward economic inequality, and its political consequences. Since anger toward economic inequality is triggered by the perception that core distributive norms have been violated, it is argued that this emotional response mainly benefits political parties who defend redistributive values and establish clear responsibility for their violation. Results from twenty-six ISSP countries provide strong evidence that angry citizens are more inclined to vote for economically progressive populist parties and for economically progressive pluralist parties than for parties taking conservative stances on economic issues. This study thus lends empirical support to the assumption that populist parties attract angry voters by speaking the language of moral economy. [ABSTRACT FROM AUTHOR]
- Published
- 2023
- Full Text
- View/download PDF
19. Is religion the 'opiate of the masses'? Religion and political trust in China.
- Author
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Zhai, Yida
- Subjects
- *
TRUST , *INCOME distribution , *INCOME inequality , *PUBLIC opinion , *POLITICAL trust (in government) , *CHINESE people - Abstract
The past few decades have witnessed a radical religious revival in China, where economic inequality has been sharply increasing as well. This study examines the impact of religion on the Chinese public's perceptions of income disparity and political trust. The findings show that there is a significant difference in the perceived fairness of personal income distribution between religious and non-religious people. As the opiate thesis on religion predicts, religious beliefs are positively associated with a high level of perceived fairness about personal and national income distribution. Such perceptions of fairness contribute to fostering citizens' trust in both political institutions and government officials. However, contrary to the opiate thesis, religious beliefs are negatively associated with institutional trust. Moreover, religious beliefs offset the positive effect of the perceived fairness of income distribution on institutional trust. Hence, when income distribution is perceived to be unfair, institutional trust declines more drastically among religious believers than among their non-religious counterparts. [ABSTRACT FROM AUTHOR]
- Published
- 2023
- Full Text
- View/download PDF
20. What is fair enough? Reconciling complementors’ needs for fairness management on digital platforms.
- Author
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Zhou, Yawen Vivian, Leong, Carmen, and Zixiu Guo
- Subjects
DIGITAL technology ,AUTONOMY (Economics) ,ECONOMIC impact - Abstract
Digital platforms (DPs) provide individuals with alternative opportunities for earning incomes, attracting skyrocketing individuals to work as DP complementors. This gives rise to the superior power of DP owners by which complementors can be treated unfairly while they are vulnerable to seeking redress as they are legally autonomous from the underlying DPs. Unfair DP treatment can threaten complementors’ survival and be detrimental to the DP’s long-term development. Yet, there is a lack of a holistic understanding of the fairness perceived by DP complementors and their fairness needs can be addressed by DP owners. To address these gaps, we conducted a case study of complementors on content platforms (i.e., content creators) by accounting for their perceptions of DP fairness. Our study contributes to the DP fairness literature by 1) generating a holistic understanding of the DP fairness perceived by complementors, and 2) developing fairness-addressing actions that can be adopted by DPs. [ABSTRACT FROM AUTHOR]
- Published
- 2023
21. Dependence concentration and fairness perceptions in asymmetric supplier-buyer relationships.
- Author
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Qiu, Tianjiao
- Subjects
SUPPLY chain management ,SUPPLIER relationship management ,SUPPLIERS ,CONSUMER behavior ,CUSTOMER relations ,MARKETING strategy ,MARKETING research ,BUSINESS planning - Abstract
The purpose of this research is to investigate how a supplier manages its relationships with multiple buyers in a market structure of imbalanced power to achieve market success. Drawing on resource dependence theory and social exchange theory, we argue that dependence concentration (the degree of revenue concentration of a supplier’s multiple buyers) and fairness perceptions (distributive and procedural fairness) work together to impact a supplier’s market performance. The authors develop a structural model and empirically test how dependence concentration and fairness perceptions impact supplier performance with survey responses from 92 suppliers in the food supply industry. The findings show that a balanced set of dependence relationships governed by fair business policies and procedures leads to strong and effective relationships; and effective relationships with multiple buyers, rather than with any specific buyer, impact sales and profit growth in a market structure of imbalanced power. [ABSTRACT FROM AUTHOR]
- Published
- 2018
- Full Text
- View/download PDF
22. Will Construction Contract Compensation Induce Incentive Failure?—A Moderation Model Based on Reference Point Effect of Contract
- Author
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Tang, Jiandong, Li, Jie, Yan, Ling, Ye, Gui, editor, Yuan, Hongping, editor, and Zuo, Jian, editor
- Published
- 2021
- Full Text
- View/download PDF
23. Strategic HR system differentiation between jobs: The effects on firm performance and employee outcomes.
- Author
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Schmidt, Joseph A., Pohler, Dionne, and Willness, Chelsea R.
- Subjects
JOB classification ,BUSINESS ,LABOR productivity ,PERSONNEL management ,RESEARCH funding ,ACQUISITION of data ,DESCRIPTIVE statistics - Abstract
The purpose of this research was to understand whether firms apply different human resource management systems to different occupations within the same organization (HR differentiation) and how the extent to which they do so may influence firm and employee outcomes. We conducted two studies pertaining to these questions. The first study was based on data collected from managers, and the results suggest that firms differentiate their HR investments based on the strategic value of occupations to the firm, which was further associated with the human capital of those occupations. Differentiation in human capital was also associated with firm performance. The second study was based on data obtained from nonmanagement employees. The findings indicated that employees who were recipients of less HR system investment had lower fairness perceptions, which were further associated with higher turnover intentions and lower organizational citizenship behavior. Although the evidence from these studies suggests that firms may realize benefits from strategic HR system differentiation, managers should carefully consider how to balance the effects of differentiation on firm performance and employee well‐being before implementing such systems. [ABSTRACT FROM AUTHOR]
- Published
- 2018
- Full Text
- View/download PDF
24. Fairness revisionism: Reducing discrimination for the future reduces perceived unfairness in the past.
- Author
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Grillo, Tito L.H., Yang, Shuhan, and Ward, Adrian F.
- Subjects
- *
SOCIAL groups , *WOMEN immigrants , *DISCRIMINATION (Sociology) , *GROUP identity , *PEACE of mind - Abstract
Marginalized groups may face systemic discrimination for generations until concrete advancements in society finally ensure fairer treatment for their members. Although fairness advancements may benefit these groups in the present and future, they do not change the past; they cannot undo the discrimination already experienced by previous generations. However, five studies (N = 1672) suggest that fairness advancements that benefit a marginalized group may change how its members perceive their own prior experiences with discrimination, leading them to see these experiences as having been fairer compared to when there are no such advancements. We find evidence of this revisionism of unfair past experiences in different historically marginalized groups (women and immigrants) and cultural contexts (U.S., U.K., and China). Critically, fairness revisionism arises even when fairness advancements have no objective impact on individuals themselves, as long as there are benefits for current and future members of their social group. Fairness revisionism does not arise, however, in response to gains for marginalized groups to which one does not belong, nor when individuals assess fairness in other groups' past experiences from an outsider's perspective. Overall, this phenomenon may be a double-edged sword: it may provide peace of mind for those treated unfairly by assuaging the memory of adverse experiences, but may also make discrimination issues in society seem less pressing based on the perspective of victims themselves. • Fairness advancements increase perceived fairness in prior unfair experiences. • This effect arises in response to fairness gains to similar others and not oneself. • This effect does not arise in response to fairness gains to dissimilar others. • Different marginalized groups in different countries showed revisionist tendencies. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
25. Does a second offer that becomes irrelevant affect fairness perceptions and willingness to accept in the ultimatum game?
- Author
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Alisa Voslinsky, Yaron Lahav, and Ofer H. Azar
- Subjects
ultimatum game ,fairness perceptions ,irrelevant offer ,intentionsnakeywords ,Social Sciences ,Psychology ,BF1-990 - Abstract
We develop a modified ultimatum game, in which the proposer gives two offers, and the responder selects one offer out of the two without seeing them. Then, the selected offer becomes the relevant offer, and the unselected offer becomes the irrelevant one. Finally, the responder evaluates the fairness of the pair of offers and makes a hypothetical decision whether to accept or reject the relevant offer. For most of our subjects, the level of the irrelevant offer positively affects fairness perceptions and willingness to accept, even though the irrelevant offer cannot be accepted. The reason is that the irrelevant offer does signal the proposer’s intentions. Most responders give more weight to the relevant offer than to the irrelevant offer in evaluating fairness and in the willingness to accept. We call this effect the relevance effect. This effect is expected when considering the willingness to accept. However, it is unclear why the relevant offer should carry more weight when evaluating fairness, because the proposer makes the two offers together without knowing which one will become the relevant one. Therefore, this behavior can be considered a bias in fairness evaluations.
- Published
- 2021
26. Information provision measures for voice agent product recommendations— The effect of process explanations and process visualizations on fairness perceptions
- Author
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Weith, Helena and Matt, Christian
- Published
- 2023
- Full Text
- View/download PDF
27. Consumer Reactions to Dynamic Pricing as a Norm-Breaking Practice with Increasing Levels of Company Clarifications: An Abstract
- Author
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Bambauer-Sachse, Silke, Young, Ashley, Allen, Juliann, editor, Jochims, Bruna, editor, and Wu, Shuang, editor
- Published
- 2022
- Full Text
- View/download PDF
28. Fairness Perceptions of the Division of Household Labor: Housework and Childcare.
- Author
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Koster, Tara, Poortman, Anne-Rigt, van der Lippe, Tanja, and Kleingeld, Pauline
- Subjects
- *
HOME environment , *HOUSEKEEPING , *CHILD care , *SEXISM , *SEX distribution , *SEX discrimination , *EMPLOYEES' workload - Abstract
An unequal division of housework has been found to be often regarded as fair, which may explain why women still do most household labor. This study extends previous research by also investigating childcare—an increasingly important part of household labor, which is likely to have a different meaning than housework. It examines how perceptions of fairness for both housework and childcare are influenced by the division of housework, childcare, and paid labor, and whether patterns differ by gender. Data from the Netherlands (men: N = 462; women: N = 638) show that unequal divisions of housework, and especially childcare, are often perceived as fair. When it comes to how an increasingly unequal household labor division is related to unfairness, associations are stronger for women than for men. Fairness of the household labor division is evaluated in relation to total workload and not in isolation from other types of labor. [ABSTRACT FROM AUTHOR]
- Published
- 2022
- Full Text
- View/download PDF
29. Does process matter? Experimental evidence on the effect of procedural fairness on citizens' evaluations of policy outcomes.
- Author
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Martin, Aaron, Mikołajczak, Gosia, and Orr, Raymond
- Subjects
- *
FAIRNESS , *PROCEDURAL justice , *DECISION making in political science , *SCIENTIFIC literature - Abstract
One of the key factors distinguishing democracies from non-democracies is the process by which political decisions are made. Central to democratic thought is the idea that policy made in a procedurally fair manner is more legitimate than policy that violates central tenets of procedural fairness. A large number of studies from social psychology show that procedural fairness matters in citizens' evaluations of the success and legitimacy of various outcomes. Despite this observation, most political science literature focuses on the outcomes rather than the process of policy-making. Using survey experiments we find that procedural arrangements are an important factor in citizens' judgement of policy outcomes. Specifically, we find that fair procedural arrangements increase outcome legitimacy to the extent that citizens perceive them to be fairer. Our findings suggest that policy-makers need to pay more attention to procedural arrangements when designing policies. [ABSTRACT FROM AUTHOR]
- Published
- 2022
- Full Text
- View/download PDF
30. Does a second offer that becomes irrelevant affect fairness perceptions and willingness to accept in the ultimatum game?
- Author
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Voslinsky, Alisa, Lahav, Yaron, and Azar, Ofer H.
- Subjects
- *
FAIRNESS , *FIRST responders - Abstract
We develop a modified ultimatum game, in which the proposer gives two offers, and the responder selects one offer out of the two without seeing them. Then, the selected offer becomes the relevant offer, and the unselected offer becomes the irrelevant one. Finally, the responder evaluates the fairness of the pair of offers and makes a hypothetical decision whether to accept or reject the relevant offer. For most of our subjects, the level of the irrelevant offer positively affects fairness perceptions and willingness to accept, even though the irrelevant offer cannot be accepted. The reason is that the irrelevant offer does signal the proposer's intentions. Most responders give more weight to the relevant offer than to the irrelevant offer in evaluating fairness and in the willingness to accept. We call this effect the relevance effect. This effect is expected when considering the willingness to accept. However, it is unclear why the relevant offer should carry more weight when evaluating fairness, because the proposer makes the two offers together without knowing which one will become the relevant one. Therefore, this behavior can be considered a bias in fairness evaluations. [ABSTRACT FROM AUTHOR]
- Published
- 2021
- Full Text
- View/download PDF
31. Applicant Fairness Perceptions of a Robot-Mediated Job Interview: A Video Vignette-Based Experimental Survey
- Author
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Sladjana Nørskov, Malene F. Damholdt, John P. Ulhøi, Morten B. Jensen, Charles Ess, and Johanna Seibt
- Subjects
robot-mediated interview ,fairness perceptions ,implicit biases ,fair proxy ,job interview ,Mechanical engineering and machinery ,TJ1-1570 ,Electronic computers. Computer science ,QA75.5-76.95 - Abstract
It is well-established in the literature that biases (e. g., related to body size, ethnicity, race etc.) can occur during the employment interview and that applicants' fairness perceptions related to selection procedures can influence attitudes, intentions, and behaviors toward the recruiting organization. This study explores how social robotics may affect this situation. Using an online, video vignette-based experimental survey (n = 235), the study examines applicant fairness perceptions of two types of job interviews: a face-to-face and a robot-mediated interview. To reduce the risk of socially desirable responses, desensitize the topic, and detect any inconsistencies in the respondents' reactions to vignette scenarios, the study employs a first-person and a third-person perspective. In the robot-mediated interview, two teleoperated robots are used as fair proxies for the applicant and the interviewer, thus providing symmetrical visual anonymity unlike prior research that relied on asymmetrical anonymity, in which only one party was anonymized. This design is intended to eliminate visual cues that typically cause implicit biases and discrimination of applicants, but also to prevent biasing the interviewer's assessment through impression management tactics typically used by applicants. We hypothesize that fairness perception (i.e., procedural fairness and interactional fairness) and behavioral intentions (i.e., intentions of job acceptance, reapplication intentions, and recommendation intentions) will be higher in a robot-mediated job interview than in a face-to-face job interview, and that this effect will be stronger for introvert applicants. The study shows, contrary to our expectations, that the face-to-face interview is perceived as fairer, and that the applicant's personality (introvert vs. extravert) does not affect this perception. We discuss this finding and its implications, and address avenues for future research.
- Published
- 2020
- Full Text
- View/download PDF
32. KESADARAN PERSEPSI TENTANG KEADILAN DAN KUALITAS PELAYANAN PAJAK TERHADAP KEPATUHAN WAJIB PAJAK RESTORAN DI KOTA PALU
- Author
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Ni Nyoman Kristian Mediawati
- Subjects
The taxpayer awareness ,Fairness Perceptions ,Business ,HF5001-6182 ,Economics as a science ,HB71-74 - Abstract
Tax Compliance issue is a constraint in optimizing tax revenue. Tax compliance is the main thing that supports the course of the selfassessment system which in this system obligatory role of the taxpayer is required to realize the achievement of tax revenue. Through optimal effort, DPPKAD always trying to explore the potential tax revenue by raising awareness, public facilities and the quality of their fulfillment of tax services. This study focuses on the awareness of the taxpayer based on the research Suryadi (2008). Perceptions of fairness based on the research that has been conducted by Saad (2009). Tax and service quality based on the research that has been done by Umaimah (2011). This study uses multiple linear regression with taxpayer data obtained from the Office of Financial Management Services Regional Asset registered until 2013. This study proves that the awareness, perceptions of fairness and quality of service significant and positive impact on tax compliance restaurants in the city of Palu
- Published
- 2020
- Full Text
- View/download PDF
33. Context, Power and Diversity Perceptions: A Comparison of UK and South African Employees.
- Author
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Maharaj, Anita and Atewologun, Doyin
- Subjects
WHITE men ,GROUP identity ,POWER (Social sciences) ,BLACK men ,BLACK women - Abstract
This quantitative study explored group differences in organisational commitment and fairness perceptions across two national contexts. Integrating the social identity and intergroup theories, we analysed categories in relation to proposed differences in power relations in South Africa in a private organisation with over 30 000 employees and the United Kingdom in a public organisation with 10 000 employees. In both countries, White men perceived the organisation as most fair. Black men in South Africa and Black women in the United Kingdom perceived the organisation as least fair. A positive and significant relationship between commitment and organisational fairness for all ethnic-gender groups in both countries were found except for White men in the United Kingdom. In South Africa, White men were significantly more committed to the organisation than White men in the United Kingdom. We categorised groups on the basis of intersecting identities and power relations that are meaningful in a specific context to understand personal or organisational diversity attitudes and outcomes. Our approach offers a new avenue for meaningful examination of diversity outcomes in organisations. Our findings suggest that organisations should not only employ fair and inclusive organisational policies but may also need to differentially manage diversity perceptions for different ethnic-gender groups. [ABSTRACT FROM AUTHOR]
- Published
- 2021
- Full Text
- View/download PDF
34. A special price just for you: effects of personalized dynamic pricing on consumer fairness perceptions.
- Author
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Priester, Anna, Robbert, Thomas, and Roth, Stefan
- Subjects
TIME-based pricing ,FAIRNESS ,SENSORY perception ,PRICE levels ,CONSUMERS - Abstract
Personalized dynamic pricing (PDP) involves dynamically setting individual-consumer prices for the same product or service according to consumer-identifying information. Despite its profitability, this pricing provokes strong negative fairness perceptions, explaining why managers are reluctant to implement it. This research provides important insights into the effect of two PDP dimensions (price individualization level and segmentation base) on fairness perceptions and the moderating role of privacy concerns. The results of two experimental studies indicate that consumers perceive individual prices as less fair than segment prices. They also evaluate location-based pricing as less fair than purchase history-based pricing. Consumer privacy concerns moderate these effects. [ABSTRACT FROM AUTHOR]
- Published
- 2020
- Full Text
- View/download PDF
35. The Individual and Administrative Justice
- Author
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Creutzfeldt, Naomi, Hertogh, Marc, book editor, Kirkham, Richard, book editor, Thomas, Robert, book editor, and Tomlinson, Joe, book editor
- Published
- 2022
- Full Text
- View/download PDF
36. Perception of employees towards performance appraisal system: Empirical evidence from selected international non-governmental organizations (INGO'S) in Ethiopia
- Author
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Vadde, Suresh
- Published
- 2017
37. The Impacts of Algorithmic Work Assignment on Fairness Perceptions and Productivity: Evidence from Field Experiments
- Author
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Bing Bai, Haoyuan Hu, Dennis J. Zhang, Hengchen Dai, and Fuqiang Zhang
- Subjects
History ,Polymers and Plastics ,Inequality ,Computer science ,Work assignment ,Process (engineering) ,media_common.quotation_subject ,Strategy and Management ,Management Science and Operations Research ,Industrial and Manufacturing Engineering ,Field (computer science) ,Task (project management) ,Fairness perceptions ,Algorithm design ,Business and International Management ,Marketing ,Productivity ,media_common - Abstract
Problem definition: We study how algorithmic (versus human-based) task assignment processes change task recipients’ fairness perceptions and productivity. Academic/practical relevance: Since algorithms are widely adopted by businesses and often require human involvement, understanding how humans perceive algorithms is instrumental to the success of algorithm design in operations. Particularly, the growing concern that algorithms may reproduce inequality historically exhibited by humans calls for research about how people perceive the fairness of algorithmic decision making (relative to traditional human-based decision making) and, consequently, adjust their work behaviors. Methodology: In a 15-day-long field experiment with Alibaba Group in a warehouse where workers pick products following orders (or “pick lists”), we randomly assigned half of the workers to receive pick lists from a machine that ostensibly relied on an algorithm to distribute pick lists, and the other half to receive pick lists from a human distributor. Results: Despite that we used the same underlying rule to assign pick lists in both groups, workers perceive the algorithmic (versus human-based) assignment process as fairer by 0.94–1.02 standard deviations. This yields productivity benefits: receiving tasks from an algorithm (versus a human) increases workers’ picking efficiency by 15.56%–17.86%. These findings persist beyond the first day when workers were involved in the experiment, suggesting that our results are not limited to the initial phrase when workers might find algorithmic assignment novel. We replicate the main results in another field experiment involving a nonoverlapping sample of warehouse workers. We also show via online experiments that people in the United States also view algorithmic task assignment as fairer than human-based task assignment. Managerial implications: We demonstrate that algorithms can have broader impacts beyond offering greater efficiency and accuracy than humans: introducing algorithmic assignment processes may enhance fairness perceptions and productivity. This insight can be utilized by managers and algorithm designers to better design and implement algorithm-based decision making in operations. Supplemental Material: The e-companion is available at https://doi.org/10.1287/msom.2022.1120 .
- Published
- 2022
- Full Text
- View/download PDF
38. A fairway to fairness: Toward a richer conceptualization of fairness perceptions for just energy transitions
- Author
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Bal, Michèlle, Stok, Marijn, Bombaerts, Gunter, Huijts, Nicole, Schneider, Philipp, Spahn, Andreas, Buskens, Vincent, Bal, Michèlle, Stok, Marijn, Bombaerts, Gunter, Huijts, Nicole, Schneider, Philipp, Spahn, Andreas, and Buskens, Vincent
- Abstract
Current energy justice literature has developed a strong empirical approach to describe how justice plays a role in energy transitions. We argue that the individual-level perception measures are insufficiently developed within this field, while they are vital for a successful just energy transition. Reviewing studies on how people (citizens, users or consumers) perceive fairness in the context of the energy transition, we first investigate how fairness perceptions are currently studied within energy social science. Subsequently, we look into social and environmental justice research and interdependent decision-experiments, to map potential extensions of fairness conceptualizations and measures. Following the triumvirate model of energy justice – distinguishing distributive, procedural, and recognitive justice – we found that only recently studies also contained recognition justice aspects, while the majority of energy social science studies focuses on either distributive or procedural aspects. Extending these insights, we argue that environmental justice research provides a potential way of specifying groups to be recognized in the energy transition (i.e., future generations, non-human species, humans worldwide). Moreover, we propose that interactional justice could be an additional tenet of citizen's fairness perceptions to consider. Importantly, for a successful global energy transition, in-depth insight into the principles underlying people's justice judgments is necessary. Social justice theorizing and interdependent decision-experiments offer concrete ways of tapping into these principles. Interdependent decision-experiments in particular pose a way of measuring fairness tendencies that could be applied to the specific context of the energy transition and be expanded beyond the current research focus measuring distributive justice perceptions.
- Published
- 2023
39. Disentangling Fairness Perceptions in Algorithmic Decision-Making: The Effects of Explanations, Human Oversight, and Contestability
- Author
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Yurrita Semperena, M. (author), Draws, T.A. (author), Balayn, A.M.A. (author), Murray-Rust, D.S. (author), Tintarev, N. (author), Bozzon, A. (author), Yurrita Semperena, M. (author), Draws, T.A. (author), Balayn, A.M.A. (author), Murray-Rust, D.S. (author), Tintarev, N. (author), and Bozzon, A. (author)
- Abstract
Recent research claims that information cues and system attributes of algorithmic decision-making processes affect decision subjects' fairness perceptions. However, little is still known about how these factors interact. This paper presents a user study (N = 267) investigating the individual and combined effects of explanations, human oversight, and contestability on informational and procedural fairness perceptions for high- and low-stakes decisions in a loan approval scenario. We find that explanations and contestability contribute to informational and procedural fairness perceptions, respectively, but we find no evidence for an effect of human oversight. Our results further show that both informational and procedural fairness perceptions contribute positively to overall fairness perceptions but we do not find an interaction effect between them. A qualitative analysis exposes tensions between information overload and understanding, human involvement and timely decision-making, and accounting for personal circumstances while maintaining procedural consistency. Our results have important design implications for algorithmic decision-making processes that meet decision subjects' standards of justice., Human Information Communication Design, Web Information Systems, Organisation & Governance, Human-Centred Artificial Intelligence
- Published
- 2023
- Full Text
- View/download PDF
40. The role of privacy invasion and fairness in understanding job applicant reactions to potentially inappropriate/discriminatory interview questions
- Author
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Khaldoun I. Ababneh and Mohammed A. Al-Waqfi
- Published
- 2016
- Full Text
- View/download PDF
41. The contingent value of pay inequalities in sales organizations: integrating literatures in economics, management, and psychology.
- Author
-
Rouziou, Maria
- Abstract
Pay-for-performance compensation systems are often employed in sales organizations and can potentially lead to pay inequalities. With increased transparency of employees' pay outcomes stemming from CRM and related technologies, salespeople now have ample opportunity to observe these inequalities, compare their pay with that of others, and make fairness assessments. These comparisons and assessments then have implications in terms of utility, behaviors, and performance of salespeople, which have scarcely been explored in the sales or marketing literature. This article considers research on pay inequality from three other fields – economics, management, and psychology – and highlights relevant issues in sales contexts. Furthermore, the article provides scholars with a resource that elaborates on the nature of pay inequalities and their multiple outcomes on individual and organizational performance, as well as noting their likely antecedents and moderators. [ABSTRACT FROM AUTHOR]
- Published
- 2019
- Full Text
- View/download PDF
42. Disentangling Fairness Perceptions in Algorithmic Decision-Making: the Effects of Explanations, Human Oversight, and Contestability
- Author
-
Mireia Yurrita, Tim Draws, Agathe Balayn, Dave Murray-Rust, Nava Tintarev, and Alessandro Bozzon
- Subjects
contestability ,algorithmic decision-making ,explanations ,human oversight ,fairness perceptions - Abstract
Recent research claims that information cues and system attributes of algorithmic decision-making processes affect decision subjects’ fairness perceptions. However, little is still known about how these factors interact. This paper presents a user study (N = 267) investigating the individual and combined effects of explanations, human oversight, and contestability on informational and procedural fairness perceptions for high- and low-stakes decisions in a loan approval scenario. We find that explanations and contestability contribute to informational and procedural fairness perceptions, respectively, but we find no evidence for an effect of human oversight. Our results further show that both informational and procedural fairness perceptions contribute positively to overall fairness perceptions but we do not find an interaction effect between them. A qualitative analysis exposes tensions between information overload and understanding, human involvement and timely decision-making, and accounting for personal circumstances while maintaining procedural consistency. Our results have important design implications for algorithmic decision-making processes that meet decision subjects’ standards of justice.
- Published
- 2023
- Full Text
- View/download PDF
43. Exploration of revenue management practices – case of an upscale budget hotel chain
- Author
-
Rania El Haddad
- Published
- 2015
- Full Text
- View/download PDF
44. Impact of Customer Compensation Strategies on Outcomes and the Mediating Role of Justice Perceptions: A Longitudinal Study of Target’s Data Breach
- Author
-
Hoehle, Hartmut, Venkatesh, Viswanath, Brown, Susan A., Tepper, Bennett J., and Kude, Thomas
- Subjects
Target ,MIXED-METHODS RESEARCH ,INFORMATION-SYSTEMS ,Information Systems and Management ,PERSON-ENVIRONMENT FIT ,PERCEIVED JUSTICE ,EXPECTATION CONFIRMATION ,Data security breach ,justice ,PROCEDURAL JUSTICE ,Computer Science Applications ,Management Information Systems ,compensation ,FAIRNESS PERCEPTIONS ,WORD-OF-MOUTH ,ORGANIZATIONAL JUSTICE ,SERVICE FAILURE ,Information Systems - Abstract
Data breaches are a major threat to organizations from both financial and customer relations perspectives. We developed a nomological network linking post-breach compensation strategies to key outcomes, namely continued shopping intentions, positive word-of-mouth, and online complaining, with the effects being mediated by customers’ justice perceptions. We conducted a longitudinal field study investigating Target’s data breach in 2013 that affected more than 110 million customers. We examined customers’ expectations toward compensation immediately after the breach was confirmed (survey 1) and their experiences after reparations were made (survey 2). Evidence from polynomial regression and response surface analyses of data collected from 388 affected customers showed that customers’ justice perceptions were influenced by the actual compensation provided as well as the type and extent of compensation an organization could and should have provided (i.e., customers’ compensation expectations). Interestingly, both positive and negative expectation disconfirmation led to less favorable justice perceptions compared to when expectations were met. Justice perceptions were, in turn, associated with key outcomes. We discuss implications for research on data security, information systems, and justice theory. Published version
- Published
- 2022
- Full Text
- View/download PDF
45. Cyberloafing in the workplace: mitigation tactics and their impact on individuals’ behavior.
- Author
-
Khansa, Lara, Barkhi, Reza, Ray, Soumya, and Davis, Zachary
- Subjects
- *
PERSONAL Internet use in the workplace , *INTERNET users , *RIGHT of privacy , *ORGANIZATIONAL commitment , *AFFECT (Psychology) - Abstract
With the Internet permeating every aspect of daily life, organizations of all types are increasingly concerned about the degree to which their employees are cyberloafing by shirking their work responsibilities to surf the Internet, check e-mail, or send text messages. Although technological interventions against cyberloafing have been shown to be effective, they might be perceived by employees as an invasion to their privacy, and are expected to have repercussions on employee behavior and loyalty. The main objectives of this study are to (1) examine how the introduction of such technological interventions might affect employees’ emotions and fairness perceptions, and (2) understand the effect of the interventions on behavioral outcomes, i.e., employees’ intentions to cyberloaf and their loyalty to the company. We developed a justice-based framework that we empirically test using a field experiment composed of field surveys complemented with hypothetical scenarios describing new organizational initiatives to curb employees’ cyberloafing. Our findings suggest that technological interventions, although associated with perceptions of unfairness, are effective at controlling cyberloafing, albeit at the expense of employee loyalty. On the other hand, contrary to prior findings, we find that fairness perceptions of technological interventions, although reinforcing employee loyalty, are ineffective at curbing cyberloafing. These findings are especially enlightening in that they contradict a common belief that perceived fairness encourages employees, as a sign of their appreciation for this fairness, to curb their misuse of IT. The findings also help managers fine-tune their cyberloafing policies to achieve a long-lasting remedy to their employees’ cyberloafing while maintaining a necessary level of employee loyalty. [ABSTRACT FROM AUTHOR]
- Published
- 2018
- Full Text
- View/download PDF
46. CSR Disclosure Items Used as Fairness Heuristics in the Investment Decision.
- Author
-
Brown-Liburd, Helen, Cohen, Jeffrey, and Zamora, Valentina L.
- Subjects
SOCIAL responsibility of business ,INVESTMENTS ,FAIRNESS ,HEURISTIC ,CAPITAL market - Abstract
The growth in demand for corporate social responsibility (CSR) information raises the question of how various CSR disclosure items are used by investors, an important stakeholder group driven by instrumental, moral, and relational motives. Prior research examines the instrumental motive to maximize individual shareholder wealth and the moral motive to actualize personal stewardship interests. We contribute to the literature by examining investors’ relational motive to realize positive stakeholder relationships within and between organizations and communities. The relational motive arises when investors look at a company’s treatment of other stakeholder groups as a heuristic to form a perception of how fairly they will also be treated by that company in the future, and thus invest in the company they perceive as fair. Fair treatment in the future matters to the investor who purchases stock from the company or via the capital markets in exchange for becoming a shareholder and thus a residual claimant of the company. As such, the investor expects future cash flows from holding and/or reselling the stock and expects to be treated fairly by the company in the future. We propose that investors, use as a fairness heuristic, CSR disclosure items—CSR investment level or CSR assurance—that represent the company’s commitment to its stakeholders, and that the resulting fairness perception affects the extent to which the CSR disclosure items influence their investment decision. Using responses from 113 investors in an online experiment, we find that fairness perceptions are higher when CSR investment is above (versus below) the industry average, and that fairness perceptions partially mediate the impact of the CSR investment level on investment amount allocations. We do not find that the presence (versus absence) of CSR assurance is used by investors as a fairness heuristic. Our results are robust to controlling for preferences for financial performance and hence investors’ instrumental motive, and to controlling for individual environmental attitudes, and hence investors’ moral motive. Implications for future research and public policy are discussed. [ABSTRACT FROM AUTHOR]
- Published
- 2018
- Full Text
- View/download PDF
47. Paradoxes in Organizational Change: The Crucial Role of Leaders’ Sensegiving.
- Author
-
Sparr, Jennifer L.
- Subjects
ORGANIZATIONAL change ,PARADOX ,LEADERSHIP ,FAIRNESS ,EMPLOYEE attitudes - Abstract
In organizational change, both leaders and followers experience paradoxical tensions, to which they often react defensively. Therefore, a paradoxical lens is valuable to understand individuals' change reactions. While there is a rich discussion in the literature about the importance of leaders’ sensemaking about and managing of paradoxes in organizational change, the follower perspective, and in particular the leaders’ influence on followers’ sensemaking about paradoxes have largely been neglected so far. To close this gap, a conceptual model is introduced that, based on uncertainty management theory, highlights the role of followers’ fairness evaluations with regard to paradoxical demands. Leaders’ sensegiving about paradoxes to followers, which is based on their own sensemaking processes and stimulates followers to engage in paradoxical sensemaking, is suggested as a crucial boundary condition for followers’ fairness evaluations and their subsequent reactions to paradoxical tensions. The model thus combines the paradox and sensemaking-sensegiving literatures with the fairness literature to understand followers’ reactions to paradoxical tensions in organizational change. In doing so, the model acknowledges the paradoxical nature of organizational change and offers a new and specific focus on how to influence individuals’ change reactions positively. Testable propositions suggest directions for future research. [ABSTRACT FROM AUTHOR]
- Published
- 2018
- Full Text
- View/download PDF
48. Do the Ends Justify the Means? Variation in the Distributive and Procedural Fairness of Machine Learning Algorithms
- Author
-
Mike Horia Teodorescu, Gerald C. Kane, Lily Morse, and Yazeed Awwad
- Subjects
Economics and Econometrics ,Computer science ,business.industry ,Variation (game tree) ,Machine learning ,computer.software_genre ,General Business, Management and Accounting ,Arts and Humanities (miscellaneous) ,Distributive property ,Key (cryptography) ,Fairness perceptions ,Artificial intelligence ,Business and International Management ,Business ethics ,Construct (philosophy) ,business ,Law ,computer ,Quality of Life Research - Abstract
Recent advances in machine learning methods have created opportunities to eliminate unfairness from algorithmic decision making. Multiple computational techniques (i.e., algorithmic fairness criteria) have arisen out of this work. Yet, urgent questions remain about the perceived fairness of these criteria and in which situations organizations should use them. In this paper, we seek to gain insight into these questions by exploring fairness perceptions of five algorithmic criteria. We focus on two key dimensions of fairness evaluations: distributive fairness and procedural fairness. We shed light on variation in the potential for different algorithmic criteria to facilitate distributive fairness. Subsequently, we discuss procedural fairness and provide a framework for understanding how algorithmic criteria relate to essential aspects of this construct, which helps to identify when a specific criterion is suitable. From a practical standpoint, we encourage organizations to recognize that managing fairness in machine learning systems is complex, and that adopting a blind or one-size-fits-all mentality toward algorithmic criteria will surely damage people’s attitudes and trust in automated technology. Instead, firms should carefully consider the subtle yet significant differences between these technical solutions.
- Published
- 2021
- Full Text
- View/download PDF
49. The roles of outcome and race on applicant reactions to AI systems.
- Author
-
Bedemariam, Rewina and Wessel, Jennifer L.
- Subjects
- *
EXPERIMENTAL design , *EMPLOYEE attitudes , *DENIAL (Psychology) , *MATHEMATICAL models , *BLACK people , *ARTIFICIAL intelligence , *EMPLOYEE recruitment , *RACE , *SENSORY perception , *JOB applications , *SATISFACTION , *SOCIAL justice , *DECISION support systems , *EMPLOYEE selection , *LABOR turnover , *COMPARATIVE studies , *EMPLOYMENT , *THEORY , *DESCRIPTIVE statistics , *WHITE people , *PERSONNEL management , *INDUSTRIAL relations - Abstract
Practitioners have embraced the use of Artificial Intelligence (AI) systems for employee recruitment and selection. However, studies examining applicant reactions to AI have been exclusively vignette-based with no perceived outcome associated with the decision and also have not considered demographic differences in AI evaluator perceptions. We employed an experimental design wherein type of evaluator (AI vs human) and the selection decision (acceptance vs rejection) were manipulated and participants were led to believe they would receive different outcomes based on the selection decision. The results showed more negative interactional justice perceptions for AI evaluators. Further, interaction analyses revealed that being rejected by AI had a negative impact on certain procedural and general justice perceptions. We compared Black and White applicants on these perceptions, finding that the negative impact of being rejected by AI was particularly strong for Black applicants in terms of their general justice perceptions. Theoretical and practical implications are discussed. • The study aimed to assess applicants' reactions to being evaluated by AI vs HR. • Found a main effect of AI for interactional justice perceptions. • Results indicate individuals are more likely to doubt fairness of AI when rejected. • Being rejected by AI led to negative effects on procedural fairness dimensions. • Black participants reported lower justice perceptions when rejected by AI. [ABSTRACT FROM AUTHOR]
- Published
- 2023
- Full Text
- View/download PDF
50. When workplace family-support is misallocated: effects of value congruence and fairness perceptions on supervisor family-support
- Author
-
Lisa W. Sublett, Lisa M. Penney, and Cody Bok
- Subjects
Organizational Behavior and Human Resource Management ,Supervisor ,Family support ,05 social sciences ,050109 social psychology ,0502 economics and business ,Congruence (manifolds) ,Fairness perceptions ,0501 psychology and cognitive sciences ,Business and International Management ,Psychology ,Value (mathematics) ,Social psychology ,050203 business & management - Abstract
To better manage our work demands and family demands, we often erect mental or physical ‘boundaries’ to help manage our experiences. However, preferences for preserving these boundaries differ across individuals (e.g., some individuals may prefer to segment work/family roles, while others may prefer to integrate these roles) and employees may not always have similar preferences/values as their supervisors. Applying a resource framework from the job demands-resources model (JD-R; Bakker & Demerouti, 2007), we explicate the process through which supervisor–employee value congruence reduces work–family conflict, when supervisors provide valuable emotional and instrumental resources through family-supportive supervisor behaviors (FSSB). Furthermore, we find evidence that supervisors can demonstrate adequate FSSB even when having incongruent values with employees by fairly allocating and individually tailoring family-support. With a diverse sample of 815 staff members from four southern US universities, we conduct mediation and moderation analyses to test our hypotheses.
- Published
- 2021
- Full Text
- View/download PDF
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