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Copyright of e-Education Research is the property of Northwest Normal University and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The aim of the article is to study the demand for educational services in Ukraine under the influence of economic, political and social factors that are effective in the country. Among the main factors influencing the demand for educational services are the COVID-19 pandemic, the full-scale invasion of the russian federation on the territory of Ukraine and, as a result, migration processes, the destruction of educational infrastructure, changes in the structure of the labor market, budget constraints, reduction of funding at the expense of households, etc. The projected value of the reduction in demand for educational services (number of entrants) by 2025 based on the studied parameters is on average 10%. A correlation and regression analysis was carried out to study the demand for educational services of higher education institutions (HEIs) depending on the main demographic, economic, political and social indicators. According to the analysis of the correlation matrix, the factors that have a high level of closeness of interconnection and a direct impact on the number of entrants to HEIs are the number of school graduates, the number of population aged 16–59 years and the employment rate. Factors such as a decrease in education costs, the COVID-19 pandemic, and the occupation have an inverse impact on the number of entrants. The paper considers the study of the effectiveness of the State regulation of admission to the budget form of education in individual specialties. For this purpose, data on the results of the 2023 admission campaign from the Unified State Electronic Database on Education were used. It is found that in 2023, the highest demand is for specialties related to the social and philological direction (Psychology, Journalism), as well as those that have a well-established importance in terms of prestige and employment (Dentistry, International Relations, specialties in the IT profile, etc.). On the other hand, the lowest demand is for engineering specialties, where the competition is two applications for three budget-funded places. The article uses econometric methods of analysis of digital information, analyzes the influence model between the indicators of the passing score and the general competition. Recommendations are provided on the revision of the policy of admission and competitive selection of students in certain specialties, taking into account the existing established trends in the demand for engineering specialties and taking into account the factor of occupation of the country’s territory and, as a result, changes in the structure of production and needs in the labor market.

Copyright of Muthanna Journal of Administrative & Economics Sciences is the property of Muthanna Journal of Administrative & Economics Sciences and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The article considers a problem of modelling of customers’ satisfaction with educational services on the basis of the latent factors determining relations between subjective and objective characteristics of the quality of educational service. The three stages of forming of customers’ satisfaction are revealed in the analysis, reflecting the dynamics of interaction between customers and educational service providers. To describe the essence of this interaction theconcepts of elementary and compound educational services are introduced.The results of experimental exploration of the level of educational service satisfaction in general and according to certain characteristics of students from different universities are represented. The typical situations of satisfaction are revealed regarding different educational forms, stages and specialties.The structure of latent satisfaction factors obtained in the exploratory factorial analysis for different types of customers is analyzed, the models of cause-effect relations between themare considered. The factors are interpreted from the point of view of customers and education service providers regarding the search for acute trends of education service quality improvement.

Copyright of Dilemas Contemporáneos: Educación, Política y Valores is the property of Dilemas Contemporaneos: Educacion, Politica y Valores and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

During the transition to the mixed education model during the Covid-19 pandemic, some issues have emerged in the matter of providing and supporting the quality of university education in all countries, including educational programs' relevance to the demands of the labor market, expectations of students and their families, digital transformation of the educational process, and economic stability of institution networks. The purpose of the research was to evaluate the quality of educational services in the higher education systems of Indonesia and Russia. The study systematized several essential factors for achieving educational service quality in the current higher education systems, given the limitations imposed by Covid-19. Following this objective, the study utilized a quantitative approach, adopting the SERVQUALmodel that measures the service quality across five service dimensions: tangibility, reliability, responsiveness, assurance, and empathy. The model aided the development of the questionnaire to assess the quality of the educational services of Indonesian and Russian universities. The questionnaire included 25 close-ended questions on two scales: one to measure the students' expectations regarding the quality of educational services and the other to measure the students' current perceptions. A snowball technique was used to recruit students from Indonesian and Russian universities as participants in the study. The students were asked to assess the educational services of their universities based on their initial expectations and current perceptions. Overall, the students of both countries revealed that they had high expectations from the educational services of their universities. However, the current perceptions of the Russian students regarding the quality of educational services provided by their universities are higher and more positive than the perceptions of the Indonesian students regarding the quality of educational services being delivered to them. The findings of the study have implications for education practitioners. Doi: 10.28991/ESJ-2022-SIED-05 Full Text: PDF

The paper of the chairman of the Association of non-governmental higher educational establishments of Russia discusses the modern state of the non-governmental sector of higher education, its structure and the basic indexes. The topical problems of non-governmental HEIs are analyzed, the main ways to solve them are offered, and the perspectives of their development are outlined.

The article is devoted to some possible consequences for higher education system after Russia’s entering World Trade Organization. In particular the author discusses the problems and difficulties concerning formation of the educational programs. The mechanisms minimizingthese difficulties are considered.

Copyright of Economía del Caribe is the property of Fundacion Universidad del Norte and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

In the article, a technological simplex of designing the marketing activity of an modern institution of higher education. The content of the main components of the proposed technological simplex is revealed. The author found that marketing activities should be carried out in compliance with the social and value principle withdrawal of profit. Adherence to this principle is the key to the success of a higher education institution. The organization of marketing activities is carried out by the marketing service. This service involves the administration and all staff of the higher education institution, which can be useful in the process of developing individual components of a marketing plan. In the context of the study, it was found technological simplex of designing marketing activity of a higher education institution is a structural and functional scheme, a simple prescription, a generalized and accessible action plan, which is an indicative basis for the activities of marketing services of higher education institutions. The technological simplex of designing the marketing activities of a modern higher education institution consists of nine components. The implementation of each component is accompanied by reflection, control and correction, which are carried out in the process of managing the concept of marketing. During the development of the technological simplex, the marketing management model of the organization, the main components of the marketing activity plan, as well as the process of implementing strategic marketing planning are taken into account. The revealed content of the technological simplex of designing marketing activity of higher education institutions is a theoretically substantiated indicative basis to realize opportunities to improve the marketing culture of educational institutions of all levels of accreditation.

The article raises the topical issue of training competitive professionals capable of working under modern market conditions. The transition to market relations changes the education policy and the system of educational services provision. The professional destiny of a future manager and the success rate of an educational institution depend on the quality of providing educational services to graduate students specialised in educational institution management. The purpose of the article is to analyse the results of a survey of graduate students aimed at determining the status of educational services given within the specialty 073 "Management" (specialization "Educational Institution Management") in various higher education institutions of Ukraine. Monitoring the state of the educational services provided to graduate students majoring in educational institution management has been carried out on the basis of general scientific and empirical cognition methods: comprehensive study of quality training of master-course students, observation, survey in the form of questionnaires, analysis of graduate students’ responses, analogy. The criteria enabling graduate students to assess the quality of educational services provided by higher education institutions have been defined: the fundamental nature of training; level of knowledge and experience of teaching staff; organization of the educational process; culture and communication level of teachers; reaction of teachers and administration of higher education institution to further demands of graduate students, etc. On the basis of the analysis and generalisation of the processed material, the basic demands of master-course students majoring in educational institution management for increase in the level of educational services have been defined: decrease in theorising of educational material; practice orientation; increase in the use of interactive teaching methods by teachers; expansion of the list of optional courses; increase in opportunities for individual counselling at a convenient time; involvement of leading specialists, experts, experienced educational institution managers in teaching; improvement of facilities and resources of an institution; increase in the level of additional educational services provision in higher education institutions. According to the results of the study, it has been concluded that it is necessary to establish a flexible system of training master-course students majoring in educational institution management.

This article aimed show the school inclusion through the analysis of documents that refer to special education in the municipal public system of Humaitá-AM. The study is the result of the initial phase of a master's research in development and is characterized as documentary. Hence, the data showed that the Specialized Educational Service (AEE) in municipal schools, provided by the implementation of the Multifunctional Resource Rooms (SRM), registers every year the increase in enrollment of students targeting special education in schools regular. However, no record of action that contemplated the continued education of teachers of institutionalised form, was seen. In view of the increase in the number of registrations, the school inclusion requires possibilities for the permanence and continuity of students in other stages or levels of education. [ABSTRACT FROM AUTHOR]

Copyright of Dilemas Contemporáneos: Educación, Política y Valores is the property of Dilemas Contemporaneos: Educacion, Politica y Valores and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The purpose of this article is to search for strategies that can attenuate reading and writing deficits in the municipal education network in the city of Aracatu - Bahia. The research objectives are: To investigate the stages of construction of a Specialized Educational Service Center in the city of Aracatu - Ba; Identifying the educational practices of inclusion necessary for an inclusive school space; Analyze positive practices that can be used to contribute to good performance in reading and writing. The methodology used was field research with a survey of information from teachers and coordinators who work in schools in 2021, collecting information and transforming it into qualitative and quantitative data. It is concluded that the nucleus will be a support for teachers and families to understand how to deal with the situation of children with diagnoses and how they will be included under a new perspective of an inclusive school space. [ABSTRACT FROM AUTHOR]

Copyright of Consumer Behavior Review (CBR) is the property of Consumer Behavior Review and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Roa Iktissadia Review is the property of Roa Iktissadia Review and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Dilemas Contemporáneos: Educación, Política y Valores is the property of Dilemas Contemporaneos: Educacion, Politica y Valores and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The author has studied the features of educational service as an object of civil rights. It has been noted that social benefits should not be understood as the object of civil rights, as some researchers insist on, the object of civil rights must be perceived as a legal behavior of the participants in legal relations. The main argument in favor of such a conclusion is the indication that the right as a regulator of public relations can affect only the volitional conduct of the participants, but not directly the benefits. The benefits are not capable of perceiving the legal requirements of legislative acts or contracts. Consequently, the educational service should be regarded as the legal behavior of the provider of this service, aimed at forming certain social qualities of the subject of educational influence. Behavior of educational services’ providers is a series of interrelated and purposeful acts of conduct (operation), and when such operational actions are carried out over a long period of time, they become the nature of activity. The legal form of providing educational services is a contractual obligation. The object of such binding legal relations is the requirement of the customer of the educational service in relation to the execution of the relevant subject actions by the provider and the subsequent positive reaction of the latter to the fulfillment of his duty. The object of the considered legal relations and the object of the subjective right of the customer of the educational service, according to the author of the article, coincide in their volume. It has been emphasized that the providers of educational services cannot have civil and legal obligation to guarantee the effectiveness of training, since the achievement of such an effect depends on the intellectual capacity of the subject of training and other factors. The eligibility criteria for the performance of educational services are regulatory requirements that determine the content of a particular level of education, the volume and sequence of teaching disciplines, etc. Based on this, one of the features of educational services is the implementation of public control over the compliance of the substantive conduct of the providers of such services with the requirements of the law.

The bas ic theoretical and methodological approaches to the definition of the ‘educational service’ category are i nvestigated. The revealed peculiar features have permitted to formulate the author's definition of th e educational service quality and to present the development of approaches to this problem. The author's interpretation of the educational service models is given.

The renewal of the development strategy requires that higher education establishments make a determining decision — to continue functioning in the developed field of knowledge, expending the specialties spectrum, or to investigate new fields. The accumulated experience of market reforms allowed the establishments to realize the educational potential (the licensed amount) to a greater extent. The conducted unbiased analysis showed the dependence of the implementation of educational potential by institutions of higher education on the degree of competitive struggle in the market of educational services in various fields of knowledge. The structure of the fields of knowledge and specialties at the education services market in Poltava region is the consequence of understanding the educational needs by the educational establishments, which, in this case, follow their own interests. The higher education establishments considered the choice of the most required specialty in several fields of knowledge to be commercially successful. The availability of several establishments in certain fields of knowledge decreased the chances of each establishment to realize its educational potential. The higher the degree of competition in the specialty is the lower the chances of all the establishments are. The higher the establishment’s potential, the more likely it is to win the competition. This general condition is almost always elucidated by a very important circumstance, which makes it impossible to determine the direct relationship between the size of the establishment of higher education and the chance to realize it. This is a qualitative aspect of the potential that reflects competitive advantages. The fact that, for a high degree of competition, some establishment of higher education carry a large set of students with a small licensed volume, while others, having a large license volume, count far fewer students, due to the presence of competitive advantages, which can not always be calculated. There is no direct dependence between the amount of the establishment potential and the chance of its realization. The victory in the competition is determined by the establishment quality aspect reflecting the competitive advantages. Having put a lot of effort into licensing and accreditation, establishments of higher education were extremely reluctant to stop the recruitment of students by specialty. A simple way to increase the level of implementation of the establishments’s capacity is to reduce the licensed volume. At the same time establishments of higher education are constantly choosing another path — improving methods of struggle, which also influences the decisions on optimization of the potential. It will take a long time before economic pragmatism will mount over the ambitions of establishments. The use of «none conservative (medical) treatment», but «surgical interventions» will help establishments to save and maximize the facilities and optimize their range of services.

The article is dedicated to the issue of quality of education in Russia due to transition to postindustrial economy. Necessity of system approach to improvement in quality of education is validated. Basic aspects that should be taken into account in order to improve system-based quality are indicated: stuff training profile, relationships between specialized educational areas, price and tariffs of educational services.

With the massive expansion of higher education in China from the late 1990s onwards, private ("social") forces have increasingly funded higher education institutions. In today's competitive and commercialized environment, private universities are under increasing pressure to make themselves more attractive to potential students. As a result, private HEIs sometimes resort to misleading marketing practices in order to entice prospective students and hike up tuition fees, despite often providing substandard education. The handling of student–university disputes by the courts and other bodies tends to remain administrative in nature. Students are to be regulated rather than seen as consumers with rights and interests to be protected. The system fails to provide adequate redress for the shoddy treatment and educational service that students in private institutions often receive. This paper suggests that a more "consumer welfare" approach would complement the current institutionally focused, academic administration approach found in mainland China today. Given the problems with many private HEIs in China, it would also reflect more realistically the needs of the emerging "student-consumer." [ABSTRACT FROM AUTHOR]

Copyright of Scientific Proceedings of Ostroh Academy National University Series, Economics is the property of National University of Ostroh Academy and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

In the articles considered pressing questions economies of education, that in the researches was studied by known Ukrainian scientific is an economist of Т.М. Bogolib. In particular, it touches the financial aspects of functioning of modern educational sphere, integration of Ukrainian education in global educational space, forming of modern home universities, that are competitive at the international market of educational services. Education is examined as priority industry in the economic system of society, that called to satisfy actually an economy not only highly skilled by shots but also front-rank knowledge and technologies. It in turn, provides the ompetitiveness of national economy in the world market.

In service education firms, student commitment with the brand of the university is a differentiator from the competitors. This paper aimed to verify the impact of affective, calculative and normative commitment on customer satisfaction, advocacy intentions and intention repurchase of educational services in the same higher education institution (HEI), evaluating the moderation of gender in the relationship between consequent commitment. The results obtained through the application of a descriptive quantitative survey of 280 undergraduate students of a higher education institution, showed that among the three components of commitment, affection is the one that most impact on customer satisfaction and intention of the student advocacy intentions. Moreover, it was observed that the failure to confirm the hypothesis of calculative commitment, regarding the customer satisfaction and advocacy intention, highlight the dissatisfaction and no advocacy intentions, when customers feel hostage to it, fact that causes the refusal to repurchase the service again. The moderating effect of gender in the relationships considered proved not to be significant.

The article shows the reasons for transforming university into a specific form of business as a result of altering the process of education into the process of organized and mass self-studying based on its computerization. This opportunity is realized by developing such an educational university service, which becomes an article of purchase and sale being therefore the ground for shaping aggregate income of university, on the one hand and realization of student's 'educational capital', on the other. The necessity to transform university into business implies the need to alter educational sphere in such a way so that it could become an important industry whose working mechanisms would allow lecturers and students to join the stratum of well-off and successful members of society. The unique mechanism in this sphere is not the availability of capital (means of production, securities), but the university image and appropriate for this aim differentiation in lecturers' and graduates' remuneration, which can exceed the differences between simple and complicated work.

Education for people with limited health possibilities is a specific social resource which allows them to gain economic independence and self-realization. Public opinion of the country proposes methods and models to resolve this acute social and economic problem. The article analyzes policy in the field of education for people with limited health possibilities and puts forward ways to improve educational service provision to disabled students. On the basis of her own research the author designs a model of educational service for people with limited health possibilities, shows specific features and stages of its designing and researches different components of the proposed model.

The article is devoted to a theoretical interpretation of the concept of entrepreneurial activity of educational organizations. The importance of entrepreneurial activity of educational organizations for social and economic development of the region is revealed. The need to evaluate entrepreneurial activity in the market of educational services in the region is shown. Various terminological approaches to the definition of entrepreneurial activity are considered. The author’s definition of entrepreneurial activity of educational organizations is given. Highlighted destinations for further research.

The aim of the article is to ensure effectiveness of implementation of management objectives of an educational organization by identifying business processes of the quality management system of the educational organization and justifying the choice of language and diagrams of their modeling. The author emphasizes that the approach to identifying business processes of the quality management system of an educational organization should be based not on the types but on the results of the organization’s activity in higher education. It is determined that an effective approach to identifying business processes of the quality management system of an educational organization should be based on the life cycle of the educational service (quality loop), the requirements of the ISO 9001: 2015 standard for building the processes of the quality management system and the standardized list of business processes International Benchmarking Clearinghouse. For further implementation of the quality management system, the author developed a contextual diagram of the system, which is decomposed into processes of level “0” and level “1”. The paper discusses the advantages and disadvantages of various modeling languages applicable to business process virtualization, in particular the unified UML modeling language, which uses a number of diagrams to virtualize business processes of complex organizations. The practical recommendations developed for the identification and modeling of business processes in the quality management system will facilitate an effective implementation of such systems in activities of educational organizations, which will further ensure satisfaction of customer requirements and implementation of management objectives.

Copyright of Revista Espacios is the property of Talleres de Impresos Oma and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The economic nature of the global education services market is considered in this paper. Current trends of its development are identified and regional peculiarities of market operation are investigated. Analysis of the educational services export, which is increasingly important for national social and economic development of the most countries in the world is carried out. The modern trends of the global educational services market functioning and development under current conditions of global transformations are identified and characterized. The factors influencing the countries positioning in this market, important problems of international education are analyzed in this paper. Export of educational services is considered to be not only the most important source of the national economy development, but also the most important indicator of the state’s competitiveness, the degree of its integration into global economic space which is explained by the fact that under current conditions knowledge and information have become one of the priority resources and wealth source for both individual and national economy as a whole. These structural transformations resulted in the identification of the education development as the highest priority for the development and realization of the state values system for the most countries in the world. Under present development conditions the entity of the global educational services market faces complex problems and challenges the solution of which requires their efforts mobilization in the context of ensuring the investment growth in the development of human capital of the country as the basis for the state economic growth enhancing its scientific and technical potential. The importance and priority on the national education development as one of the important factors of Ukraine competitiveness in the global space is emphasized in this paper on the basis the developed countries experience analysis. Recommendations concerning the increase of Ukraine export potential in the global educational services market are proposed. [ABSTRACT FROM AUTHOR]