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Copyright of Revista de Administraçãao da UNIMEP is the property of Revista de Administracao da UNIMEP and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The objective of this study was to analyze the impacts of entrepreneurs' mental models on organizational performance. We identified in the literature that some dimensions form mental models, which are: Knowledge, Emotional Skills, Linear Mind, Relationship, Communication, Strategy, Creativity and Innovation, and Vocation. From quantitative descriptive research, we employed multivariate statistics to analyze the data, using Structural Equation Modeling. By checking the coefficient of determination (R²), we identified that entrepreneurs' mental models explain 27.1 % of organizational performance. The dimensions that most impacts on organizational performance were: (i) Creativity and Innovation, (ii) Communication, and (iii) Emotional Skills. Among the contributions of this work, we highlight, first, the understanding of how and how much the dimensions influence organizational performance, second, the validation of a scale to measure the entrepreneurs' mental model dimensions and their impacts on organizational performance. [ABSTRACT FROM AUTHOR]

Copyright of Revista Gestão Organizacional (RGO) is the property of Revista Gestao Organizacional and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Revista de Administraçãao da UNIMEP is the property of Revista de Administracao da UNIMEP and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Revista Gestão Organizacional (RGO) is the property of Revista Gestao Organizacional and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of RAIMED: Revista de Administração IMED is the property of RAIMED: Revista de Administracao IMED and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The study had as main objective to identify the determining factors in the purchasing decision of virtual consumers store Treko's Mania, a small business, the bazaar segment. The specific objectives, which seek to identify the profile of consumers who shop through the Fan page Treko's Mania, identify the advantages and the difficulties listed by consumers for the virtual purchase. It was developed a research of an applied nature, with a quantitative approach and exploratory objective, and the methodological procedures bibliographic research and data collection, with structured questionnaire based on the Likert scale. In data analysis, using IBM SPSS Statistics 20 software was applied to descriptive statistics and simple correlation. The results stated that the following criteria influence the purchase decision of the customer's Fan page Treko's Mania: receiving products on time provided, good relationship, product variety, conditions of payment and receipt of the products as described. [ABSTRACT FROM AUTHOR]

Copyright of Administração: Ensino e Pesquisa is the property of Administracao: Ensino e Pesquisa and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The search for competitiveness in the globalized market makes organizations look for ways to improve their processes, in order to reduce costs and leverage profits. Processes and activities are the means of adding value to products and services. Those processes and activities that consume resources must have mechanisms that ensure their good management. The objective of the study was to test the use of MASP (Problem Analysis and Solutions Method) and FMEA (Failure Modes and Effects Analysis) tools, in order to propose improvements in the process and reduce or even end the number of assistances techniques and a cost reduction in the organization. For this, first a bibliographical research was carried out and later a case study in a company in the furniture industry, located in Serra Gaúcha-RS. With the effective completion of all steps, improvements and positive results were achieved by the proposed action plan, the data reflect this, as a result in the analyzed period, a 41% reduction in the number of technical requests was obtained, consequently the high value cost reduced by 45% related to technical assistance in the same period analyzed. This provided a more balanced process, where financial and quality gains were achieved. [ABSTRACT FROM AUTHOR]