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The cross-cultural factor invariance of the Humor Styles Questionnaire (HSQ) structure, and its relationships with the HEXACO personality model were analyzed in a large Spanish community sample. The effect of age, gender, and social position on the observed relationships was also investigated. The four-factor structure of the HSQ was largely invariant compared to the original one. Males and younger participants score higher on all four domains of the HSQ, but no relevant effect of social position is observed. The HEXACO-60 dimensions and facets predicted between 17% and 32% of the HSQ domains. Results and discussion broadly support that the HEXACO personality model can be used as an adequate personality framework for the research and understanding of humor styles.

The cross-cultural factor invariance of the Humor Styles Questionnaire (HSQ) structure, and its relationships with the HEXACO personality model were analyzed in a large Spanish community sample. The effect of age, gender, and social position on the observed relationships was also investigated. The four-factor structure of the HSQ was largely invariant compared to the original one. Males and younger participants score higher on all four domains of the HSQ, but no relevant effect of social position is observed. The HEXACO-60 dimensions and facets predicted between 17% and 32% of the HSQ domains. Results and discussion broadly support that the HEXACO personality model can be used as an adequate personality framework for the research and understanding of humor styles. [ABSTRACT FROM AUTHOR]

While previous studies reveal mixed findings on the relationship between analytic cognitive style (ACS) and right-wing (conservative) political orientation, the correlation is generally negative. However, most of these studies are based on Western, educated, industrialized, rich, and democratic (WEIRD) societies, and it is not clear whether this relationship is a cross-culturally stable phenomenon. In order to test cross-cultural generalizability of this finding, we re-analyzed the data collected by the Many Labs 2 Project from 30 politically diverse societies (N = 7,263). Social conservatism is measured with the binding foundations scale, comprising of loyalty (patriotism), authority (respect for traditions), and sanctity (respect for the sacred), as proposed by the moral foundations theory, while ACS is measured by the three-item modified cognitive reflection task. The level of WEIRDness of each country was calculated by scoring how much a culture is Western, educated, industrialized, rich, and democratic. Although social conservatism is negatively associated with ACS in the aggregate, analysis indicates that the relationship is significantly stronger among WEIRD and remains negligible among non-WEIRD cultures. These findings show the cross-cultural variability of this relationship and emphasize the limitations of studying only WEIRD cultures.

Dysfunctional customer behavior is endemic and prevalent across multiple service sectors. However, despite significant interest from practitioners and scholars, understanding of the concept of dysfunctional customer behavior and its measurement has been limited to date. Moreover, studies have not systematically explored the exact dimensionality of dysfunctional customer behavior, leaving its precise composition unclear. Across five studies, this investigation identifies a three-dimensional dysfunctional customer behavior construct comprising verbal abuse, disproportionate demand, and illegitimate complaint. The authors develop and validate a multi-dimensional scale to measure dysfunctional customer behavior. [ABSTRACT FROM AUTHOR]

While previous studies reveal mixed findings on the relationship between analytic cognitive style (ACS) and right-wing (conservative) political orientation, the correlation is generally negative. However, most of these studies are based onWestern, educated, industrialized, rich, and democratic (WEIRD) societies, and it is not clear whether this relationship is a crossculturally stable phenomenon. In order to test cross-cultural generalizability of this finding, we re-analyzed the data collected by theMany Labs 2 Project from 30 politically diverse societies (N = 7,263). Social conservatism is measured with the binding foundations scale, comprising of loyalty (patriotism), authority (respect for traditions), and sanctity (respect for the sacred), as proposed by the moral foundations theory, while ACS is measured by the three-item modified cognitive reflection task. The level of WEIRDness of each country was calculated by scoring how much a culture is Western, educated, industrialized, rich, and democratic. Although social conservatism is negatively associated with ACS in the aggregate, analysis indicates that the relationship is significantly stronger amongWEIRD and remains negligible among non-WEIRD cultures. These findings show the cross-cultural variability of this relationship and emphasize the limitations of studying only WEIRD cultures. [ABSTRACT FROM AUTHOR]

The present study aimed at developing a new scale that operationalizes a hierarchical model of somatic complaints. First, 63 items representing a wide range of symptoms and sensations were compiled from somatic complaints scales and emotion literature. These complaints were rated by Belgian students (n = 307) and Belgian adults (n = 603). Exploratory factor analyses identified a gastrointestinal, cardiorespiratory, pain, temperature regulation, and fatigue factor. Next, the number of complaints was reduced to 18. Second, the short scale, called the Ghent Multidimensional Somatic Complaints Scale (GMSC), was administered to Belgian students (n = 735), Belgian adults (n = 664), and Turkish adults (n = 222). Confirmatory factor analysis confirmed that a higher-order model with five first-order and one second-order factor fitted best. Regression analyses demonstrated that the first-order factors were differentially related to anxiety, depression, anger, age, and gender. In sum, the GMSC scale offers the possibility to assess individual differences in somatic complaints from a hierarchical perspective. [ABSTRACT FROM AUTHOR]