1. Management des risques et respect des règles
- Author
-
Y. Auroy, A. Vacher, and J. Albentosa
- Subjects
Computer science ,business.industry ,05 social sciences ,Biochemistry (medical) ,Clinical Biochemistry ,0211 other engineering and technologies ,02 engineering and technology ,Hematology ,Compliance (psychology) ,Accident (fallacy) ,Risk analysis (engineering) ,Feature (computer vision) ,021105 building & construction ,Key (cryptography) ,0501 psychology and cognitive sciences ,business ,050107 human factors ,Risk management - Abstract
The design of rules (laws, norms, policies, procedures, protocols) and the implementation of a management that aimed at conforming the behaviors of operators with these rules has long been the dominant approach to improve safety in socio-technical systems. This approach has proven to be effective in enhancing safety by enabling organizations to cope with predictable risks and failures. However, in our modern and constantly evolving socio-technical systems, where the management of unforeseen situation has become the rule, this approach has shown its limitations: operators' initiatives, which sometimes deviate from rules, are equally important for maintaining safety. Therefore, while the rules remain a key feature of risk management, the challenge is not the search for total compliance with rules, but the permanent monitoring of their use to detect and distinguish gaps that constitute a drift towards the accident from gaps that highlight that the rule has become inappropriate and which the compliance with may prove dangerous for safety.
- Published
- 2017
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