Search

Safe patient care is directly and positively linked to the quality of staff nurses' work environments. Healthy work environments are empirically linked to patients' satisfaction and to retention, reduced turnover, [...]

One recurrent theme within the literature on total quality management (TQM) is the study of its effect on organizational performance. Nonetheless, most research has focused on analyzing the relationships between the implementation of different elements and several types of performance. This paper incorporates the effect of organizational environment as a variable for explaining the impact of TQM on business results. The model is tested using structural equations, employing a survey of quality managers in 273 Spanish firms. The causal analysis results show that dynamism, munificence and complexity influence the degree of implementation of the main TQM principles. The most relevant effects emerge as a result of the environmental dynamism, and the least effects are due to munificence. Similarly, the dimensions of TQM have an impact on different types of performance. The model can be used by organizations to assess their level of TQM success depending on specific environmental characteristics. Keywords: Total quality management; Performance; Organizational environment; Structural equations, 1. Introduction One of the keys to the popularization of total quality management (TQM) is that it is deemed to be a historically unique approach to improve organizational effectiveness [1]. [...]

Current approaches to work stress do not address in detail the mental processes by which work events cause unpleasant affect. We propose a cognitive account that incorporates: (1) the distinction between controlled and automatic information processing; (2) the categorization of emotionally relevant stimuli; (3) the role of mental models in coping choice; (4) the enactment of beneficial job conditions through coping; and (5) reciprocal influences between cognition and affect. We conclude by discussing how this account can help explain a range of findings in the work stress literature and how a cognitive approach to work stress informs practice., A long-standing line of organizational research focuses on the relationship between work and well-being. Commonly known as stress research, there is little systematic treatment of emotions in this literature (Cooper, [...]

This study examined the structure of occupational well-being among 1,252 Dutch teachers. Building on Warr (1994) and Ryff (1989), a multidimensional model for occupational well-being (including affective, cognitive, professional, social and psychosomatic dimensions) was proposed and tested. Confirmatory factor analysis supported the distinction between these dimensions. A second-order factor analysis revealed that affect was the most central dimension, supporting earlier conceptualizations of subjective well-being that mainly focused on affect., The literature on subjective well-being usually construes well-being as a primarily affective state (Diener, Suh, Lucas, & Smith, 1999). However, over the past 15 years several broader conceptualizations of well-being [...]

INTRODUCTION Hundreds upon hundreds of studies that address the individual motivation to take absence were documented in the management literature over most of the postwar period. But, beginning with the [...]