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The purpose of this book is to aid vocational rehabilitation professionals in maximizing human resource capacities. It is intended to help build a delivery system based on needed skills and attitudes among its work force, through integration of various human resource components. The book proposes that in order for rehabilitation agencies to succeed, all managers must function as leaders, and leaders must adopt the Human Resources Systems (HRS) approach. This approach presents the viewpoint that responsible, dynamic change in a rehabilitation agency values individual and organizational growth. The book provides strategies and guidance on how to effectively address opportunities, needs, and challenges in rehabilitation agencies. The outcome of all this will relate agency/staff responsiveness to the needs of persons with disabilities, to the quality of services, and to the efficiency and effectiveness of the human service delivery system. Four major challenges to the rehabilitation system are discussed: cultural diversity, new rehabilitation professionals, new knowledge and skills, and changing societal values and attitudes. Following an introductory chapter, other chapters discuss: implications for human resources of the changing work force and the changing work place; philosophy, purpose, components, and opportunities of human resource systems; human resource planning; human resource management; human resource development based on a philosophy of individual growth; leading through organizational change; and specific recommendations to key constituencies within the state-federal rehabilitation program. The book concludes with a case study and a glossary. References accompany some chapters. (JDD)