1. Psychometric Analysis of the Emotional Tone Rating Scale: A Measure of Person-Centered Communication.
- Author
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Williams, KristineN., Boyle, DianeK., Herman, RuthE., Coleman, CarissaK., and Hummert, MaryLee
- Subjects
PSYCHOMETRICS ,COMMUNICATION ,CONTROL (Psychology) ,ELDER care ,ANALYSIS of variance ,CARING ,CONCEPTUAL structures ,STATISTICAL correlation ,EMOTIONS ,EMPLOYEES ,ETHNIC groups ,EXPERIENCE ,FACTOR analysis ,INTERGENERATIONAL relations ,LONG-term health care ,RESEARCH methodology ,PATIENT-professional relations ,NURSING home patients ,NURSING care facilities ,NURSING home employees ,REPLICATION (Experimental design) ,RESEARCH evaluation ,RESEARCH funding ,RESPECT ,SCALE analysis (Psychology) ,SCALES (Weighing instruments) ,SOUND recordings ,STATISTICS ,INTER-observer reliability ,MULTITRAIT multimethod techniques ,PATIENT-centered care ,RESEARCH methodology evaluation ,DESCRIPTIVE statistics - Abstract
Psychometric analysis of the Emotional Tone Rating Scale (ETRS) was completed using ratings of naïve listeners who evaluated staff-resident communication in three nursing homes. Interrater consistency was high with ICC (2, 1) for agreement = .95 and consistency = .95. Factor analysis revealed two factors—person-centered communication and controlling communication—that explained 84.8% of the variance. Person-centered communication included seven descriptors (items) with loadings ranging from .84 to .98 and a coefficient alpha of .98. Controlling communication included five items that loaded from –.63 to .99 with a coefficient alpha of .94. These factors were negatively correlated (p = –.64) and demonstrated good ranges, standard deviations, and high item-total correlations. Person-centered communication correlated with higher resident engagement in conversation in contrast to controlling communication. The ETRS provides a measure of person-centered communication that can be used to evaluate interactions between nursing staff and older adults who reside in long term care settings. [ABSTRACT FROM PUBLISHER]
- Published
- 2012
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