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The increasing levels of automation have redefined the nature of human-machine interactions in the process industry. The changing nature of work demands that Control-Room Operators and Field Operators are competent with the use of new and emerging methods and technologies in order to perform their tasks safely and effectively. A critical aspect of complex socio-technical systems is the requirement for humans to successfully interact with, and manage, both technical systems and team dynamics of human-to-human operations. Non-technical skills, such as communication, leadership, decision making, and teamwork are considered vital for safety in high-risk domains. Training has traditionally played a crucial role to instill the required technical and non-technical skills to the operators. Recurring training is also necessary for maintaining the knowledge and competencies required to face challenging operational environments. In this paper, four examples of non-technical skills training approaches used by an electric utility company for their operators are presented. This article reveals differing aspects of design and implementation of non-technical skills training in the process industry. It also demonstrates the necessity for research into the analysis of future training needs and assessment methods.