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There is increasing interest in the potential use of educational robotics (ER) in higher education. Few studies have considered teachers' perceptions of using ER outside science and engineering. This qualitative research aims to investigate university teachers' perceived opportunities and challenges of using ER in management education from three interconnected dimensions, curriculum, pedagogy, and technological domain, by means of narrative analysis. The findings suggest the potential of using ER to develop discipline-specific knowledge and technological and transferable skills for management students. This research contributes by enriching the current conceptual discussions predicated upon teachers' perceptions as determinants of technology adoption, and ER's role in engaging students in the learning process premised on Vygotskian social constructivism. Practically, this paper provides insights into exploring the possibilities and obstacles of adopting ER in management education.

This study aimed to examine university students' perceptions of teacher care overall and in the three constructs of pedagogical care, holistic care and relational care, to consider their inclusion in quality enhancement models. Quantitative research using self-administrated online survey was conducted with undergraduates in Hong Kong, Macau, Republic of Fiji, Taiwan and the United Kingdom. Based on the descriptive and paired-sample t-test analyses, empirical results have shown that university students perceived teacher care as important. They ascribed the highest importance to relational care, followed by pedagogical care and holistic care. This research advocates recognising the importance of teacher care in university education and integrating it into higher education pedagogy. This article proposes a caring quality mechanism for enhancing teaching quality, to address the inadequacy of the audit-focused quality system.

Facilitating inspirational experiences for customers is an emerging topic in the field of tourism and hospitality. Based on the Stimulus-Organism-Response paradigm, we proposed novel effects that substantive servicescape has a positive effect on inspiration, which has a positive downstream effect on satisfaction. The present research, including a field survey with customers from 10 three- to four-star hotels (N 1 = 644) and three experimental studies (N 2 = 133, N 3 = 115, N 4 = 227), examined the effects of substantive and communicative servicescape on inspiration, the downstream effect of inspiration on satisfaction, and the moderating roles of openness to experience and prior experience. The results supported our proposed effects. Furthermore, openness to experience and prior experience moderated the effects of substantive servicescape on inspiration and inspiration on satisfaction, respectively. This research contributes to the extant literature by offering a more nuanced understanding of the drivers of customer inspiration and the boundary conditions. [ABSTRACT FROM AUTHOR]

This conceptual paper explores the pedagogical implications of educational robotics (ER) in management education. Premised on Vygotsky's social constructivism, this paper conceptualizes ER as a stimulus for serving dual roles, as a pedagogical means and as a learning outcome, by presenting a number of justifications and viable approaches. This paper suggests that ER presents a number of opportunities for facilitating learner-centred, experiential, and collaborative pedagogical approaches to address different learning needs and knowledge levels. Based on a critical analysis of current literature with examples of ER in different fields, ER could be conceptualized as a tool to be integrated into a holistic pedagogical strategy to equip management students with management knowledge and skills, technical competences, and transferable skills for their benefits of learning facilitation.

Destination marketing organizations (DMOs) have faced significant challenges, and as a result, had to adapt their marketing and management strategies to cope with rapid changes and uncertainty. The objective of this study is to draw from stakeholder management theory and connect it with the literature on agile management to investigate how DMOs have embraced an agile mindset that is more flexible as well as employee and customer-focused amidst these difficult times. In-depth interviews were conducted with senior management at executive levels in the European Travel Commission as well as other from national DMOs across different continents (e.g. Indonesia, Australia, Malta, and South Africa). Overall, this study contributes by presenting a 'Framework of Agile Destination Management and Marketing' to the tourism literature. From a practical perspective, this study provides insights to DMOs by integrating the roles of management, customers, and employees as they relate to the strategies of re-branding, re-segmentation, and re-allocation, respectively. It provides recommendations on how DMOs could adopt insights from this framework to address changes in the future. [ABSTRACT FROM AUTHOR]

This study questions whether tourists are culturally homogeneous regardless of the destination visited or type of travel undertaken. This question is premised on the belief that tourists are culturally homogeneous, which underlies research that applies Hofstede's national cultural value framework; yet, it has not been asked before in the tourism literature. To address this research gap, a survey of Hong Kong residents who had travelled outside of the city for pleasure was conducted using the Cultural Value Scale (CVSCALE), a scale developed and validated to measure Hofstede's national cultural values at an individual level. The study revealed significant differences in expressed national cultural values on most dimensions tested, as well as the overall scale by destination choice and style of trip. This study contributes by showing that an examination of individual-level culture may be more important when looking at sub-populations of tourists from the same source market. [ABSTRACT FROM AUTHOR]

Copyright of Journal of China Tourism Research is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Tourism research has flourished over the last decade, providing novel insights and deepening the literature on destination branding and tourism experiences. Consequently, the initial conceptualization of destination brand experience (DBE) as a four-dimension concept may not fully capture the field's expanded knowledge-base. The present study seeks to extend the conceptualization of DBE into six main dimensions (i.e., relational; spiritual, sensory, cognitive, affective, and behavioral) and provide empirical support for this extended conceptualization from a sample of tourists at Lake Malawi in Africa. The study contributes by providing support to the relevance of "relational" and "spiritual" dimensions as additional components of DBE. It offers insights to destination marketing organizations toward facilitating relational and spiritual dimensions that may be particularly relevant when tourists seek recovery and social experiences as travel and tourism re-emerges from the pandemic. [ABSTRACT FROM AUTHOR]

Copyright of Journal of China Tourism Research is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Stereotyping is a dichotomy system of cognitive information processes reflecting explicit and implicit biases. While existing studies have studied tourist stereotypes with a wide range of approaches, ranging from face-to-face interviews to numerical scale ratings via self-reports, these studies measured only one type of stereotypes: explicit stereotypes, while neglecting the other: implicit stereotypes. The nature of explicit stereotypes allows individuals to access their cognitions, which could increase the chance of socially desirable responses and thus offer incomplete knowledge in tourist stereotyping. Drawing from existing literature on explicit and implicit stereotypes, this study seeks to identify implicit tourist stereotypes via implicit association test (IAT) and measure them against explicit biases from residents of four popular destinations, covering Hong Kong, Malaysia, Singapore, and Thailand. This study contributes by presenting a detailed development of the IAT and demonstrates the applicability of this method for future cognitive-related studies in the tourism literature. Overall, this study provides a timely and impactful methodology for measuring tourist stereotypes, an important cognitive component that could shape residents' attitudes toward sustainable tourism development, and harmonious host-guest relationships. [ABSTRACT FROM AUTHOR]

Copyright of Journal of China Tourism Research is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The photographs that contemporary travellers disseminate quickly and effortlessly to a global online audience are a valuable resource for scholars and for practitioners seeking to shape destination image. They merit more in-depth understanding. However, viewers are detached from the process of producing photos for online dissemination, thereby limiting insights provided by examinations of what the photos were intended to represent. The current authors pursue deeper understanding by studying visual effects at 'face value', rather than interpreting intended meanings. The authors consider the visual effects of narratives that longer stay tourists to Hong Kong share on social networking sites, including content, colour, spatial organization and expressiveness elements. A longitudinal and non-representational research approach is adopted to address the disjuncture and separation between the photo production and reception processes. It is concluded that tourist photographs: a) form groupings around compositional elements; b) change in content and composition over the course of an extended visit and c) generate identifiable visual impacts, based on their compositions. Destination authorities can develop emotion-inducing visual compositions with online resonance by considering the aesthetics of tourist photographs. [ABSTRACT FROM AUTHOR]

While studies have documented the valence (e.g., facilitation and harm) of residents' behaviors toward tourists, research into the intensity (i.e., activeness or passiveness) for such behaviors and the corresponding matrix that could be generated by considering both of these dimensions in the context of tourism remains unexplored. This research offers a more holistic conceptualization of residents' behaviors by generating a matrix that constitutes the framework of the Behaviours from Intergroup Affect and Stereotype (BIAS) Map. Twelve behaviors were measured and cross-culturally validated via samples from Hong Kong, Singapore, and the United States: Active Facilitation (i.e., socializing, interacting, and starting a conversation with tourists); Passive Facilitation (i.e., tolerating, accepting, and enduring tourists' behaviors); Active Harm (i.e., mocking, threatening, and being unfriendly to tourists); and Passive Harm (i.e., resisting, refraining, and being reluctant to help tourists). This research provides implications for tourism policy makers to manage host–guest relations that could influence destination image and destination competitiveness. [ABSTRACT FROM AUTHOR]