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Academic libraries are full of inspiring collections, resources, and services, but libraries are special because of the people who run them. And what people believe about and face in their culture impacts ideas, plans, and outcomes. Academic library workers face many contemporary challenges that contribute to toxic work cultures—the rapid change of higher education, diminishing resources, lack of diversity, power hierarchies—and addressing these problems requires innovative solutions, ongoing professional development, and effective leadership. Toxic Dynamics: Disrupting, Dismantling, and Transforming Academic Library Culture provides practical solutions for confronting these complex issues and innovative ways to promote a healthy and sustainable work culture. It addresses critical and timely challenges such as faculty versus staff or us versus them mentality, unionization, gendered labor, organizational change, self-care, tenure, and promotion. Authors from all sizes and types of academic libraries provide evidence-based solutions to mitigate the negative effects of toxicity, change management strategies, and ways to confront and challenge values that harm library workers and their well-being. By understanding the root causes of toxic cultures, recognizing their impact, and implementing solutions, leaders can create a more supportive and positive work environment and improve morale, retention, and productivity. Toxic Dynamics is an important resource for anyone interested in improving workplace culture and addressing issues related to toxicity and inequity, and for library leaders at all levels.

Access services is the administrative umbrella typically found in academic libraries where the circulation, reserves, interlibrary loan, stacks maintenance, and related functions reside. These functions are central to daily operations and the staff are often seen as “the face” of the library. But while access services impact every user of the academic library, these functions can be unseen and often go unnoticed and uncelebrated. This thoroughly revised edition of 2013's seminal Twenty-First-Century Access Services highlights the expanded duties of these departments; the roles these services continue to play in the success of the library, students, and faculty; and the knowledge, skills, and abilities these library workers need. In four parts it explores: • Facilitating Access • Leading Access Services • Assessing Access Services • Developing Access Services Professionals Chapters take in-depth looks at functions including circulation, stacks management, resource sharing, course reserve management and controlled digital lending, user experience, and assessing and benchmarking access services. The book also contains the full text of ACRL's new A Framework for Access Services Librarianship: An Initiative Sponsored by the Association of College and Research Libraries'Access Services Interest Group and a look at how it was developed and approved. Twenty-First-Century Access Services demonstrates access services'value, defines their responsibilities and necessary skills, and explores how access services departments are evolving new and traditional services to support the academic mission of their institutions. It is geared toward both access services practitioners and library and information science graduate students and faculty.

Access services departments in academic libraries are literally and metaphorically at the front line of 21st century academic librarianship and in both tangible and intangible ways these departments, with their circulation desk roots, are making great strides to facilitate access in an ever changing higher education landscape. Access services departments are expanding their portfolios to include electronic reserves (e-reserves), increased cooperative and shared services, facilities management, assessment initiatives, e-book lending initiatives, and copyright management. The ten chapters in 21st Century Access Services: On the Front Line of Academic Librarianship highlight these expanded roles and discuss the role these services will continue to play in the success of the library, as well as place these services in the context of supporting the academic mission of the institutions of which the libraries are a part. This volume also fills a major void in the professional literature. This work will be useful to access services practitioners in all types of academic libraries, and to library and information science graduate students and faculty. Foreword by James G. Neal.

Get practical solutions to the problems faced when implementing an electronic reserve service!Academic libraries that provide electronic reserve services offer convenient access to information to their students and faculty while gaining numerous other advantages, such as reducing both loss and staff workload. Marketing and Managing Electronic Reserves presents leading authorities with practical solutions to the challenges in effectively integrating electronic reserves services and marketing them to users. This book provides positive approaches that any academic library considering the implementation of an electronic reserve operation can use. All factors are considered, including size of institution, the relationship between the library and academic departments, and the budget and plan for marketing the service.More and more colleges and universities are implementing distance education programs, highlighting the increasing need for remote access to information in the library, including reserve material. But executing monumental change is always difficult. Marketing and Managing Electronic Reserves tackles the difficult issues, discussing various libraries'journeys in bringing about the changes needed to remain the central information source for students and faculty. Problems inherent in the evolution from traditional reserve services to electronic reserves are examined, offering effective strategies for smooth transition. Whatever type of system you are considering, from homegrown to commercial to hybrid electronic reserves service, this book can help. Marketing and Managing Electronic Reserves explains how others tackled challenges, such as: implementing Endeavor's Voyager Integrated Library System and the software used for authenticating users handling copyright compliance integration of electronic reserves into course management systems moving from a paper-based to a Web-based course reserve system offering and marketing one-stop teaching support to faculty a large institution's shift to a collaborative approach with electronic reserves and course management software establishing a suite of electronic utilities that fulfills teaching and essential learning activities implementing the Blackboard Content System marketing for a smooth transition from traditional to electronic reserves marketing to the faculty process improvement technique applied to electronic reserves integration of electronic reserve with a Library Management System and Course Management System trends for the future Marketing and Managing Electronic Reserves is crucial reading for access services librarians, circulation and reserve librarians, public service librarians, library school faculty who teach public services courses, integrated library systems managers, and university course management software specialists.