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The Handbook of Tourism Entrepreneurship outlines the foundations of success in the tourism sector, examining the ways in which small and medium sized enterprises (SMEs) can become economic engines for tourism destinations by boosting regional growth and prosperity.This innovative Handbook presents cutting-edge conceptual and empirical studies, serving as a vital reference point for advancing research on tourism entrepreneurship. Editors Rob Hallak and Craig Lee bring together an international range of experts to analyse the concept of entrepreneurship, the tourism entrepreneur, enterprises and destinations, and the influence of digitalisation in this sector. Contributors employ examples from around the world to analyse issues such as gender dynamics, family-run SMEs, marketing, place identity, community, and the role of government in tourism entrepreneurship. They show that the diverse challenges that characterise this dynamic market underline the importance of resilience and creativity in tourism and hospitality.Offering an original contribution to the literature on tourism entrepreneurship and presenting directions for future research, this Handbook is a key resource for academics in entrepreneurship and tourism management. Its many practical recommendations will also appeal to practitioners, policymakers, and destination managers.

Recent global crises such as the COVID-19 pandemic have further emphasised the need for improved disaster management within the tourism industry, and with this in mind, the Handbook on Crisis and Disaster Management in Tourism fully addresses the importance of crisis and disaster readiness. This erudite Handbook brings together contributions from both leading tourism practitioners and scholars of a variety of disciplinary backgrounds, ranging from economics to hospitality, to showcase collaborative approaches to destination and business recovery.Taking a global approach to crisis and disaster management research, this comprehensive Handbook uses a wide variety of international case studies from both the Global North and South. Pressing issues, such as climate change and the need for improved communication between the tourism industry and government bodies, are examined through multiple critical lenses from the theoretical to practical. Significantly, chapters explore recent events to illustrate the importance of the global transition to net zero and efficient disaster management and recovery, such as Australian bushfires and growing challenges to Pacific Island tourism. Providing in-depth analyses of disaster management strategies, this Handbook will be an essential resource for students and researchers focusing on tourism management and climate change mitigation. It will additionally be beneficial for tourism industry practitioners seeking to understand practical applications of crisis and disaster management methods.

Now in a fully revised and updated fourth edition, Event Management in Sport, Recreation, and Tourism provides a comprehensive theoretical and practical framework for planning and managing events at all levels, from smaller local events to mega-events.Focusing on the role of event manager and their diverse facilitation responsibilities through each phase of the event planning process, the book is designed to encourage critical thinking, to help the reader to become an adaptable and capable manager ready to cope with the constantly evolving challenges of the contemporary events landscape. The book begins with an updated chapter on the types of knowledge in event management, posing questions that help readers to understand their current knowledge, to decide what they need to pursue, and to advance their knowledge strategies. Containing a rich array of international, real-world case studies, data, and practical examples, from traditional and niche sport, recreation, and tourism contexts, this fourth edition is enhanced by a completely new chapter on practical advances in environmental sustainability that provides an overview of research as well as strategies for moving forward. The book goes further than any other event management textbook in placing social, ethical, and environmental responsibilities at the centre of the event planning process. Event Management in Sport, Recreation, and Tourism is an essential reading for any student or practitioner working in event management, sport management, leisure management, outdoor recreation, or tourism.

Embark on a transformative journey into the realm of sustainable tourism with a groundbreaking exploration of ecotourism and interpretive nature guiding. Authored by a team of international experts, this book offers for a first time a comprehensive overview of sustainable tourism practices, integrating ecotourism management, nature guiding, and heritage interpretation. Discover how to design and manage ecotourism experiences that conserve natural and cultural resources while benefiting local communities. Whether you're a student, educator, researcher, or industry professional, unlock the tools to implement innovative approaches and create immersive guided experiences that foster a profound appreciation for our heritage.

There is a serious issue affecting the tourism sector right now. Traditional service models and approaches are no longer sufficient to meet the evolving needs and expectations of travelers in a world characterized by unpredictability and rapid change. The demand for immersive and unique experiences has pushed this industry to explore innovative solutions. The challenge serves as the backdrop for the book, Service Innovations in Tourism: Metaverse, Immersive Technologies, and Digital Twin. In response to the industry's changing demands, this book offers a visionary solution. It presents a thorough exploration of service innovations in tourism, focusing on the transformative potential of the metaverse, digital twins, and immersive technologies. These cutting-edge innovations are reshaping the tourism landscape, offering travelers exciting new ways to choose accommodations, plan trips, and engage in events. This book goes beyond theoretical exploration into practical guidance that gives academic scholars, practitioners, students, and industry professionals the skills and insights they need to navigate and thrive in this quickly evolving field. Service Innovations in Tourism: Metaverse, Immersive Technologies, and Digital Twin doesn't just address the industry's current challenges; it sets the stage for its sustainable future. Through an in-depth examination of metaverse experiences in travel, virtual adventures, immersive technology, and digital twin models, the book encourages readers to embrace the benefits of these innovations. As this industry undergoes its transition to Industry 5.0, this book is serves as a compass that guides readers toward a new era of service excellence and innovation in tourism, ensuring that they remain at the forefront of this transformative journey.

From developed to developing nations, the utilization of tourism as a development strategy has been a prevalent practice at both national and local levels. In this compelling read, authors Shruti Arora and Anukrati Sharma explore an understanding of how countries envision the future of their tourism sectors and chart a course towards that vision. Unveiling the potential of tourism as a catalyst for economic prosperity, numerous communities view it as a promising avenue to enhance their standard of living. With evidence showcasing its wealth-generating capabilities, these communities place unwavering faith in tourism's ability to uplift their societies. Strategic Tourism Planning for Communities: Restructuring and Rebranding offers fresh insights and knowledge for students and researchers alike. Drawing on examples from around the world, this is a must-read for anyone passionate about the growth and development of regions through the lens of tourism.

This Handbook provides a comprehensive overview of trends and issues in the global supply and demand on tourism. With contributions from 70 authors, this Handbook showcases a diverse range of perspectives with insights from around the globe. It reviews the interactions among trends and issues, and it emphasises the importance of tracking and interpreting these on a global scale. The book is organized into three parts, with Part I focusing on supply-side trends including transport, attractions, culture, heritage tourism, technology, policies, and destination management. Part II critically reviews the external factor trends, including the impact of terrorism, multi-crisis destinations, Generation Z's important contributions to the sector, the regulation of sharing economy platforms and nature tourism in future. Part III focuses on market-led trends such as bleisure, glamping, VFR travel, transformational tourism and new trends in wellness tourism following the post-COVID era. The book also provides predictions for the upcoming decades.This Handbook will be a vital tool for researchers, students, and practitioners in the tourism and hospitality sector to further develop their knowledge and expertise in the field. It examines business and policy implications, offering guidance for developing sustainable competitive advantage.

The Handbook offers a comprehensive overview of theoretical and practical perspectives for tracking and interpreting trends and issues in tourism sustainability, planning and development, management, and technology.Tourism is a dynamic and unpredictable industry and understanding its trends and issues is critical for the successful and sustainable development of the private and public sector. As such, this Handbook proposes clear definitions and provides a systematic classification scheme for such analysing. It reviews trends and issues in four thematic areas of tourism: sustainability; planning and development; management and technology with contributions from 83 leading tourism scholars from across the globe. The Handbook provides insights on the differences among domestic, outbound, and inbound markets and acknowledges that the supply sub-sectors of tourism are diverse, highlighting variations by geographic regions. The book emphasises the necessity to prioritise sustainability and the achievement of the UN's Sustainable Development Goals (SDGs). Students and professionals interested in tourism, hospitality, and sustainability will find a wealth of multidisciplinary knowledge in this Handbook.

The international tourism industry grew exponentially during the latter part of the 20th and early 21st century due to the advent of cheap air travel and a growing moneyed class. However, it witnessed a calamitous slowdown during the COVID-19 pandemic, when the world came to a standstill and was unable to travel. It brought to the fore the fragility of the tourism industry in the face of bio-threats and other uncertainties such as climate change, disease, war, and terrorism. These issues have led to a growing need for a strategic re-evaluation of the tourism industry vis-a-vis volatility, uncertainty, complexity, and ambiguity (VUCA) in the environment. Tourism in a VUCA World: Managing the Future of Tourism is an attempt to identify the new approaches to tourism in the near past, present, and future. Novel solutions can be expected through an integration of knowledge from the fields of social, physical, and biological sciences.

This book brings together in one volume, the various types of interventions that can steer tourism towards positive impacts (and/or prevent negative impacts) on the destinations where tourism is taking place.Interventions in tourism studies have been viewed primarily as ‘public interventions'and mainly in the sphere of public policies, planning, and development. This book, however, adopts a larger viewpoint by considering the concept of intervention in areas other than the public sector. The purpose, therefore, is to look into different meanings and uses of the notion of intervention which might involve the initiatives of a variety of actors or agents across locales, borders or scales, as well as how the impacts of tourism on a place have been dealt with. To this end, the book examines tourism interventions and their role in making or breaking places, as initiated and implemented by a variety of stakeholders (public/private sector, NGOs and local communities), by exploring the realities of tourism interventions and how they are utilized to alleviate the negative impacts of tourism; innovative and successful interventions that have contributed to tourism's making of places; and the way in which certain interventions have not been particularly successful or ‘failing forward'. This significant volume moves beyond considerations of ‘just'policy or ‘just'marketing, and brings together different forms of action or inaction in one category, which is a useful response to the variety of actors and initiatives in the tourism space.This book provides students, researchers, and academics with new insight and understanding of how best to sustainably develop, promote, and manage tourism, and how to help destinations become more resilient in the face of future crises.

Although ‘VUCA'is not a new term, the features of the world it describes, a volatile, uncertain, complex and ambiguous environment, have never been more valid. The VUCA world has become the new reality for business, specifically for hospitality and tourism organizations that are more vulnerable than any other sector due to the historically-recognized turbulent environment in which they operate. In this book, the authors present unique factors that make hospitality and tourism organizations resilient in the VUCA world. With contacts at the center of their hospitality and tourism organizational resilience model, the organizational and psychological perspectives are also incorporated. This innovative volume tests the model of organizational resilience in hospitality and tourism organizations. The study identifies and validates organizational and individual factors that create a resilient organization in the hospitality and tourism sector. It will be of interest to researchers, academics, practitioners, and advanced students in the fields of organizational studies, strategic management, hospitality, and tourism management.

This Elgar Companion comprises theoretical, empirical, and conceptual chapters from leading international scholars, reflecting on critical debates and developments surrounding the role of tourism in progressing the Sustainable Development Goals (SDGs).Paying particular attention to the impact of tourism in a polycrisis era the Companion critically analyses how tourism may progress the SDGs alongside the requirements of the 2030 agenda framework, and/or how SDG progress may be stifled given various crises. Using global case studies, contributing authors provide insightful solutions to the challenges of implementing sustainability agendas.The Elgar Companion to Tourism and the Sustainable Development Goals provides an excellent reference for scholars studying tourism and hospitality, environmental studies and government and political studies. Policy makers will also find the expert guidance contained within this Companion to be a useful resource for their day-to-day practices.

The tourism and hospitality sectors face significant challenges in balancing economic growth with environmental preservation and socio-cultural integrity. The rapid growth of global travel, exacerbated by phenomena like'revenge travel'following the pandemic, has highlighted the urgent need for sustainable practices. However, implementing such practices is often needed due to comprehensive guidance and understanding of effective strategies. Managing Tourism and Hospitality Sectors for Sustainable Global Transformation offers a holistic approach to addressing these challenges. It thoroughly examines current issues and trends, offering actionable solutions grounded in research and best practices. By exploring the integration of AI technologies, the book presents innovative ways to enhance sustainability in tourism, from mitigating adverse impacts to promoting positive outcomes. This book serves as a roadmap for industry stakeholders, policymakers, and academics seeking to navigate the complexities of sustainable tourism and hospitality management. It offers insights into social, managerial, and policy implications, advocating for a responsible approach that promotes ecological balance, resource management, community empowerment, inclusivity, and gender equality. With its practical recommendations and comprehensive analysis, this book is essential for driving sustainable global transformation in the tourism and hospitality sectors.

This new volume, Post-Disaster and Post-Conflict Tourism, now going into its 2nd edition, takes an in-depth look at how global geopolitical tensions and global threats affect the tourism industry and offers tools and strategies for meeting these challenges.The book is updated with chapters that include new research, studies, and experiences, many of which consider the fall-out from the COVID-19 pandemic on tourism. It also includes five brand new chapters, for over 50 new pages of text.With chapters by well-versed scholars who have worked as experts in post-disaster and post-conflict tourism, the book presents a host of case scenarios along with innovative strategies that can be implemented by postcolonial, post-conflict, and post-disaster destinations to encourage travel and tourism in these areas. Topics include using tourism as a vehicle for economic recovery, educating tourists at the pre-visit stage, developing and employing postcolonial branding and self-branding, using sports tourism and food events as a marketing strategy, the ethics revolving around post-disaster consumption, and much more. The new chapters discuss tourism in the age of the coronavirus pandemic and its dramatic disruptive effect on the tourism industry. The authors delve into post-COVID tourism marketing, health and wellness education and practices, ethical considerations for tourism operators, and more. A chapter also considers the challenges of sustainable supply chain management in tour operations.With contributions from experts in this emerging field, this volume is a rich resource for travel and tourism professionals, policymakers, researchers, and others. It creates a bridge between the conceptual discussions around'dark consumption'(tourism directed to places that are identified with death and suffering) and the urgency to develop empirical models that support destination marketing organizations in a rapidly changing world.

This invigorating read explores the inherent unsustainability of events, exacerbated by the COVID-19 pandemic crisis. Vassilios Ziakas challenges the dominant paradigms of the field, suggesting the need to seriously rethink how we view, study and manage events in order to develop holistic event management frameworks which foster their adaptability and resilience.Treating events as complex ecosystems, Ziakas constructs a transdisciplinary explanatory framework to provide an integrative outlook for treating events and develop a comprehensive analytic for their study. Merging the contextual, policy, operational and sociocultural grounds of event portfolios, the book sheds light on how events operate as social systems interlinked with community networks. Chapters introduce cross-management as a holistic approach enabling inter-industry operational practices to move away from the current fragmented outlook across events theory and practice.Incisive and visionary, this book will be a thought-provoking read for students, researchers and practitioners in event management, tourism, leisure studies, sport management and cultural studies.

Marketing and Managing Tourism Destinations is a comprehensive and integrated introductory textbook covering destination management and marketing in one volume. It focuses on how destination management is planned, implemented, and evaluated as well as the management and operations of destination management organizations (DMOs), how they conduct business, major opportunities, and challenges and issues they face to compete for the global leisure and business travel markets.Much has changed since the publication of the second edition of this book in 2018. The COVID-19 pandemic was unpredictable at the time and has caused havoc for destinations and DMOs. The third edition includes many materials about the COVID-19 impacts and recovery from the pandemic.This third edition has been updated to include: four new chapters (Chapter 2—“Destination Sustainability and Social Responsibility”; Chapter 3—“Quality of Life and Well-Being of Destination Residents”; Chapter 11—“Destination Crisis Management”; and Chapter 20—“Destination Management Performance Measurement and Management”) new and updated international case examples to show the practical realities and approaches to managing different destinations around the world coverage of contemporary topics including, for example, COVID-19, social responsibility, metaverse, mixed reality, virtual meetings, teleworking, digital nomads, viral marketing, blended travel, regenerative tourism, meaningful travel, and several others a significantly improved illustration program keyword lists It is illustrated in full color and packed with features to encourage reflection on main themes, spur critical thinking, and show theory in practice. Written by an author with many years of industry practice, university teaching, and professional training experience, this book is the essential guide to the subject for tourism, hospitality, and events students and industry practitioners alike.

'Digital Entrepreneurship and Co-Creating Value Through Digital Encounters contributes to the services'digital transformation and digital entrepreneurship domain by uncovering contemporary innovations used in the modern service industry. It supports modern applications of industry 4.0, digital transformation, and entrepreneurship to facilitate value co-creation for contemporary businesses. Covering topics such as big data management, industrial relations, and tourist destination selection, this premier reference source is an ideal resource for entrepreneurs, business owners and managers, government officials, policy makers, students and educators of higher education, librarians, researchers, and academicians'--

This book provides a comprehensive collection of new insights into traditional paradigms, approaches, and methods, as well as more recent developments in issues related to family businesses in tourism and hospitality. The aim of the chapters is to verify whether, in the tourism industry, the “family business model” is an important development opportunity and, in particular, if it is an innovation driver, for this industry development. In this context, the authors contribute chapters from a diverse set of countries to investigate personal and family needs and preferences alongside the relationship between family business model, growth and profit maximization, and the development of tourism businesses through innovation drivers. SME competency, the impact of COVID-19 on performance and marketing, and policy improvements are also discussed in this volume.

Libro especializado que se ajusta al desarrollo de la cualificación profesional y adquisición del certificado de profesionalidad'HOTA0308 - RECEPCIÓN EN ALOJAMIENTOS'. Manual imprescindible para la formación y la capacitación, que se basa en los principios de la cualificación y dinamización del conocimiento, como premisas para la mejora de la empleabilidad y eficacia para el desempeño del trabajo.

Strategic Management for Tourism, Hospitality and Events is the must-have text for students approaching this subject for the first time. It introduces students to fundamental strategic management principles in a tourism, hospitality and events context and brings theory to life by integrating a host of industry-based case studies and examples throughout.This fourth edition has been fully revised and updated to reflect the major changes in strategic direction for these industries due to the most significant global crisis ever, as well as significant technology advances and issues related to sustainability.New features and topics in this fourth edition include: New international tourism, hospitality and events case studies from both SMEs and large-scale businesses are integrated throughout to show applications of strategic management theory. New Technology Focus short cases are included, as well as longer combined sector case studies on topics such as COVID-19 impacts A new chapter on sustainability and corporate social responsibility explores how the principles of sustainability can be incorporated into the strategy of tourism, hospitality and events organizations Technology is integrated into all chapters, looking at big data, artificial intelligence, the external political environment, social media and e-marketing, absorptive capacity and innovation Impacts and implications of COVID-19 are discussed, considering industry responses, financial implications and future emergent strategies A contemporary view incorporates the broad range of academic literature and industry developments that have emerged in recent years and provides a particular focus on smaller organizations, recognizing their key role Web support for tutors and students provides explanations and guidelines for instructors on how to use the textbook and case studies, additional exercises and video links for students This book is written in an accessible and engaging style and structured logically, with useful features throughout to aid students'learning and understanding. It is an essential resource for tourism, hospitality and events students.

The transition from mass tourism to niche tourism has been a slow process. It is clear that mass tourism can damage local culture, authenticity, and resources, and niche tourism is considerably important for the future of tourism companies and destination managers. Thus, it is essential for tourism companies and destination managers to be proactive and adapt to market changes and challenges to hold a stronger position in the business environment in the future.

This textbook provides a comprehensive learning resource material for tourism transportation. Exploring the interrelationship between transport and tourism, it demonstrates how different types of transportation systems interact and are combined within the tourism destination framework. It addresses topics such as the geographical aspects of tourism transportation, technological advances in transportation, public transportation in tourism, drive tourism, recreational transportation, and various forms of tourism, including car, rail, coach, water, cycling, and space tourism. Readers will also learn about sustainability aspects, consumer behavior, and tourist behavior modelling. The book offers a valuable asset for graduate as well as master degree students in regional and spatial science, transportation engineering, and tourism and transportation economics, as well as for professionals in the travel, tourism, transport, and hospitality industries who are interested in the link between tourism and transportation, its benefits and impacts. Tourist destinations can strategically use this learning resource to gain a better understanding of the leisure and recreational aspects of the transportation system and consequently boost their appeal to tourists.

In diesem Sammelband werden Ergebnisse aus Trendforschungsprojekten vorgestellt, die Studierende im Rahmen des Masterstudiengangs International Studies in Leisure and Tourism an der Hochschule Bremen im Modul Globale Trends und Trendforschung durchgeführt haben. Zukunftsszenarien inklusive innovativer Produkt- und Reiseideen werden ebenso wie der Prozess ihrer Entstehung in narrativer, gut verständlicher Form präsentiert. Der Band versammelt Beiträge, die methodisch sowie durch ihre kreativen Ideen und Lösungsansätze überzeugen und sich mit den folgenden Themenschwerpunkten befassen: · Städtetourismus, · Hochseekreuzfahrten, · Nachhaltiger Tourismus, · Wellnesstourismus, · Partytourismus, · Naturtourismus und · Wildlife Tourismus.

World Tourism Cities: A Systematic Approach to Urban Tourism is a unique and contemporary textbook that addresses the particular situation of urban tourism destinations in the 2020s by reviewing key issues, trends, challenges and future opportunities for urban tourism destinations worldwide, as well as city destination management.The book is divided into four parts, with Part I providing background chapters on world tourism cities. It begins by clearly defining world tourism cities and explaining the impacts of globalisation and urbanisation on these cities. The subsequent chapter explains the urban tourism phenomenon and traces its growth. Part II presents city destination management, planning and development and the marketing and branding of cities, offering practical solutions and approaches. Part III discusses major issues and trends in world tourism cities including resident well-being and quality of life, sustainability, smart tourism, crises and the rise of tourism in Asian cities, and the final part identifies the future opportunities for city tourism.Written in a student-friendly tone, the book is richly illustrated and contains several engaging features, including Sweet tweets (snippets of information on cities) and Short breaks (detailed case studies on cities). This will be essential reading for all tourism students.

The tourism industry is made up of a wide cluster of sectors having specific requirements related to planning for and recovery from tourism destination disasters. Crises faced by tourism destinations have been examined by authors from many angles, including recovery strategies, models for analyzing and developing effective tourism disaster management strategies, economic assessment of policy responses, effects on tourism forecasting and processes for a holistic approach to crises and disaster management in public and private sector organizations. Tourism Risk: Crisis and Recovery Management is structured in two parts. The first part focuses on “disaster management strategies” and collects chapters analyzing potential obstacles to preventing destruction from (natural) disasters through advocacy, knowledge management, better coordination, capacity building strategies, and better preparedness through advanced emergency response. The second part focuses on recovery management strategies and collects chapters focusing on the tasks which managers face after the immediate consequences of a crisis have been dealt with, addressing the question of how to rebuild the market for a tourism service or destination which has experienced a significant catastrophe, and how to learn from the experience to plan for future crisis response strategies. Tourism Risk: Crisis and Recovery Management is the result of research from varied nationalities and aims to provide a comprehensive collection of new insights for traditional paradigms, as well as exploring more recent developments in research methodology in the context of crisis management in tourism.

Visitor attractions represent a complex sector of the tourism industry and are the catalytic focus for the development of tourism infrastructure and services. The third edition of this successful text investigates these issues further and provides more solutions and suggestions for the present and future.Now in its third edition, Managing Visitor Attractions has been fully revised and updated to include new content on increased visitor numbers, new destinations and attractions, social media, overtourism, environmental awareness and the experience economy. The book includes case studies on topics such as overtourism at natural attraction sites, new attraction development in Egypt, dark tourism in Latin America, dementia-friendly attractions, and manging sporting venues as attractions. New chapters include the role of the visitor attraction manager, managing safety and risk, themed attractions and storytelling, and digital marketing, among many others. With contributions from around the world, this is an essential text for undergraduate and postgraduate students of visitor attraction management, written by subject specialists with a wealth of experience in this field.

Tourism Through Troubled Times explores the unparalleled crisis within the current global tourism industry, which includes not only a wide range of risks that threaten economic activity but also a wider and deeper epistemological crisis. Divided into four sections covering risk perception, tourism in crisis, new forms of tourism and the future of tourism in a fractured world, this edited collection examines issues including the impacts of the climate crisis on tourism, post-disaster marketing and management, use of robotics tourism, dark tourism, virtual tourism, over-tourism and tourism-phobia. The editors present perspectives from a range of scholarly voices throughout a diverse array of chapters, offering a multidisciplinary view on tourism's recovery and possible future. Tourism Through Troubled Times is an illuminating read for all scholars of Tourism Studies, Hospitality Management, and the Sociology of Tourism, as well as practitioners and managers within the hospitality sector, and gives clear insights into the industry's next steps forward.

As hyper-personalization has yet to be perfected, developing hyper-personalized strategies presents a critical challenge; due to this, optimizing hyper-personalization and designing new processes and business models takes center stage in tourism and hospitality to reach new levels of customer service and experience through the introduction and development of new solutions supported in the internet of things, software interfaces, artificial intelligence solutions, back-end and front-end management tools, and other emergent business intelligence strategies. Optimizing Digital Solutions for Hyper-Personalization in Tourism and Hospitality serves as an essential reference source that emphasizes the importance of hyper-personalization models, processes, strategies, and issues within tourism and hospitality fields with a particular focus on digital IT solutions. More than a simple starting point for a critical reflection on the state of the art of this sector, this book aims to contribute in an objective way to leveraging digital solutions to optimize the concept of hyper-personalization in the tourist experience. The content of this book covers research topics that include digital tourism and hospitality, consumer behavior, customer journey, and smart technologies and is ideal for professionals, executives, hotel managers, event coordinators, restaurateurs, travel agents, tour directors, policymakers, government officials, industry professionals, researchers, students, and academicians in the fields of tourism and hospitality management, marketing, and communications.

Klarheit über die Besucher:innen in der Destination: Wie viele, woher, wohin? Zu viele Besucher:innen an einem Ort - das ist in Urlaubsorten keine Seltenheit. Die Folge ist eine Übernutzung der Destination, die oft mit Umweltschäden und einer sinkenden Tourismusakzeptanz in der Bevölkerung einhergeht. Die Besucherlenkung und das Besuchermanagement können Abhilfe schaffen. Beides setzt eine exakte Besuchermessung voraus. Nur sie zeigt u.a., woher Besucher:innen kommen und welche Punkte in der Destination sie aufsuchen. Dirk Schmücker und Julian Reif gehen erstmals in einer deutschsprachigen Publikation auf das Thema ein. Sie zeigen u.a. vorhandene Datenquellen auf, kategorisieren und bewerten diese. Zudem stellen sie Methoden und Ziele vor. Das Buch richtet sich an die Tourismuspraxis, konkret an Entscheider:innen und Destinationsmanager:innen sowie an die Tourismusforschung.

Tourism and hospitality organizations have always been exposed to disruptions, stresses, and crises, making the management of these adversities a necessary skill. The prolonged and complex turbulence that the industry is often facing from epidemics and pandemics, climate change and extreme environmental phenomena, or political instability and economic crashes, raise questions: Do these organizations learn from the crises they experience? If so, how do they learn, and what do they do with this learning? Organizational Learning in Tourism and Hospitality Crisis Management brings together an array of expert academic analyses of the latest thinking and practice on these questions. Drawing on studies conducted around the world including Greece, Iran, Japan, Malaysia, Mexico, Spain, Turkey, UK, and USA, the contributors apply a wide range of organizational learning and knowledge management theoretical perspectives and concepts to offer new insights into crisis-induced learning in a tourism and hospitality context. The book will be an excellent resource for scholars and students as well as managers of tourism and hospitality organizations, tourism policymakers, and government officials who are involved in tourism destination management.

Air Transport and Tourism: Interrelationship, Operations and Strategies is a comprehensive textbook covering all major aspects of air transport from operational and managerial perspectives, as well as exploring the intricate relationship that exists between the air transport and tourism industries. The book introduces and provides in-depth coverage of the complexities of the airline industry and the tourism industry and the ways in which they are connected and impact on each other, for example, the destination–airport–airline nexus, and the roles of air transport and airlines in tourism and vice versa. Emphasis is placed on current and future trends, the impact of COVID-19, sustainability and environmental challenges throughout. Comprehensive coverage of airline operations, strategic management and planning, airport operations and air transport information technology is also provided, offering a practical viewpoint on these vital aspects of the subject. This will be the ideal introductory textbook for students of tourism and hospitality studying courses in aviation and air travel.

This book offers a conversant and comprehensive overview of the themes and concepts in spiritual tourism and Millennial tourists. Providing interdisciplinary insights from leading international researchers and academicians, this makes a critical contribution to the knowledge around spiritual tourism.Organized into four parts, the edited book provides modern and cutting-edge perspectives on important topics like linkages between spirituality and tourism, the predicament of spirituality in tourism among Millennials, anthropological views on spirituality, the work-life-balance, marketing of spiritual tourism destinations and the issues, threats and prospects of spiritual tourism in the emerging era. Part I introduces core concepts, theories on spiritual tourism and links it with the Millennial world. Part II explores the inclinations of millennials towards spirituality and their travel motivations, experiences, behaviours with special reference to spirituality. In Part III, on holistic tourism, the role of digitization in spiritual tourism adoption, marketing and management perspectives with special reference to Millennials are discussed. Part IV examines the issues, threats, policies and practices linked with spiritual tourism. This part also aims to explore the future challenges, opportunities for spiritual tourism development and to propose research-based solutions. Overall, the book will be a suitable means of getting insight into the minds of the diverse, experimental and open-minded generation of millennials.This book will fill the gap of research on spiritual tourism. As an edited book, it will add on new research and knowledge base with high quality contributions from researchers and practitioners interested in tourism management, hospitality management, business studies regional development and destination management.

Tourism as a Resource-based Industry presents the conceptual framework of the Norwegian economic geographer Sondre Svalastog and functions as a practical tool for analyzing and identifying resources when working towards a more sustainable tourism industry. Tourism resources and their sustainability are analysed through the lens of a multidisciplinary approach which includes social, economic, cultural and natural dimensions. Contextual awareness is achieved by combining research-based knowledge with local know-how and information on local conditions. The book facilitates a way forward that examines both productivity and sustainability. The usefulness and value of Svalastog's conceptual work is demonstrated by a selection of new case studies by experts in the field, from different countries including Sweden, Norway, Slovenia, and the UK. This book: - Identifies local conditions and resources, climate change concerns, different types of tourists and a variety of challenges in high-cost and low-cost countries. - Considers how best to maximise potential and production, ensuring that both the host community and tourist benefits. - Provides a wide-ranging selection of case studies covering topics such as urban heritage, national parks, niche tourism and location-specific tourism products. - Presents ideas on how to secure sound planning within the industry, using conceptual and methodological tools. Tourism researchers and students will find this book helpful for understanding the development of tourism and how it can contribute to the UN Agenda 2030 which reflects the urgency for change, to secure cultural and natural resources, health and social resilience, and the stability of a socially constructed economy. Thus, tourism research needs to include a constant review and if required, renewal of processes that manage how society, culture and natural resources are used to achieve a balanced sustainable tourism process.

This Handbook provides a critical analysis of the evolution of the contemporary niche tourism phenomenon. By framing discussions around sustainable development thinking, concepts and practical applications, each chapter provides specific reflections on niche tourism trends, successes and/or failures, and the challenges and opportunities that destinations that pursue tourism as a vehicle for sustainable development face around the world.The Handbook includes a blend of academic and practitioner contributors providing a balance of theoretical, conceptual and empirical elaborations on the topic, with case studies from across the globe. It covers a broad range of critical thematic areas, including: nature-based tourism, rural tourism, heritage and culture based tourism, dark tourism, spiritual, religious and wellness tourism, and social and inclusive tourism. Chapters also examine the latest developments in niche tourism, including the impact of Covid-19.This invigorating and comprehensive study of niche tourism will benefit sustainable tourism scholars, as well as tourism researchers and students more broadly. It will also be useful to policy makers and tourism practitioners seeking a better understanding of this increasingly important field.

The tourism sector has been deeply affected particularly in economic terms by the COVID-19 pandemic. This crisis has led to new practices and radical changes. Scientists emphasize that mankind will face pandemics more frequently in the forthcoming years. Thus, it is important to understand the negative impacts the COVID-19 pandemic had on the tourism sector as well as the measures that were and are being put in place to protect the industry during future outbreaks. The Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry is a comprehensive reference source that reflects upon the evaluations of the experienced and ongoing pandemic crisis in the context of the tourism sector. The positive and negative effects experienced by tourism employees and tourists are examined, and post-pandemic processes and business practices are evaluated. Covering topics including consumer rights in tourism, dynamic changes in the tourism industry, and employment in tourism, this book is suitable for travel agencies, restaurateurs, hotel managers, brand managers, marketers, advertisers, managers, executives, hospitality personnel, policymakers, government officials, tourism practitioners, students, academicians, and researchers seeking the latest sustainable policies and practices that are being utilized to increase the productivity of the tourism sector and will allow it to thrive in the years to come.

Future Trends In The Hospitality And Tourism Marketing And Management, is a book that takes the readers through the various trends that the experts expect to be there in the hospitality industry in the upcoming future and also informs them about the various ways in which these trends can be managed to provide better results. It states the ways in which these trends will impact the tourism industry and how the professionals can study them to utilize them to their best interests and profits.