1. Patient Safety and Quality Care for Children with Intellectual Disability: An Action Research Study
- Author
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Ong, Natalie, Gee, Brendan Loo, Long, Janet C., Zieba, Jerzy, Tomsic, Gail, Garg, Pankaj, Lapointe, Caleb, Silove, Natalie, and Eapen, Valsamma
- Abstract
Children with intellectual disability experience significant challenges in accessing and receiving high-quality healthcare leading to poorer health outcomes and negative patient experiences. Families of these children often report a need for healthcare staff to better understand, communicate, and collaborate for better care while staff acknowledge a lack of training. To address this, we utilised an action research framework with a pre- and post-survey to evaluate an integrated continuing professional development and quality improvement program combining strategies from education, behavioural psychology and quality improvement that was delivered in two departments within a tertiary children's Hospital in Metropolitan Sydney in 2019-2020. Parents reported noticeable changes in the clinical practice of staff, and staff acknowledged and attributed their shift in behaviour to raising awareness and discussions around necessary adaptations. The program demonstrates a novel method for knowledge translation to practice and systems improvements.
- Published
- 2023
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