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This study looks into the culture of nursing professionals in the present-day Czech health-care system at a time of personal, generational, and educational transitions (reforms), which have driven a change of organisational-cultural means in the relationship between two key professions: doctors and nurses. The article presents the results of a biographical study of nurses, paying detailed attention to their emotional labour in cooperation with doctors in accident and emergency ward settings. The study draws on the concept of organisational culture in practice/action, on a Goffmanian and Garfinkelian ethnomethodology of scripts of interaction (rules, norms) in order to reconstruct the feeling rules that govern a nurse’s emotional display and her role in cooperating with doctors. The article stresses the importance of emotion management as a substantial part of the gendered professional identities of health-care workers and discusses the situations when nurses’ subordinate status requires a kind of stressful emotion management to keep the doctor-nurse professional relationship intact, which is not required from doctors. The study also presents a variety of coping strategies or practices normalising these morally questionable feeling rules and norms, which guide action as an integral part of the ordinary practices of the social organisation of the nurse’s occupation in hospital settings.

Univerzita Karlova, Fakulta sociálních věd / Smetanovo nábřeží 6, 110 01 Praha 1 info@fsv.cuni.cz, tel: 222 112 111 www.fsv.cuni.cz Dle čl. 4 Opatření rektora č. 6/2010 o Zpřístupnění elektronické databáze závěrečných prací http://www.cuni.cz/UK-3470.html a čl. 1 Opatření děkana 29/2010 se z časového hlediska závěrečné práce dělí do tří skupin: a. "nové práce", tj. práce odevzdávané k obhajobě počínaje 29. 9. 2010, b. "starší práce", tj. práce odevzdané k obhajobě od 1. 1. 2006 do 28. 9. 2010, c. "práce před rokem 2006", tj. práce odevzdané k obhajobě před 1. 1. 2006. V tomto případě jde o "starší práci" odevzdanou k obhajobě od 1. 1. 2006 do 28. 9. 2010. Omlouváme se, ale dokument není v elektronické verzi k dispozici.

This Master's thesis deals with the description of the current state of community planning of social services and the mid-term planning of development of social services in the Karlovy Vary region. At the same time, the thesis reflects the historical content which led to the use of the community planning method in The Czech Republic. In the thesis, the author uses examples from abroad and from The Czech Republic that show specific problems especially encountered by organizers planning social services. The author bases his research on his analysis of interviews held with planning coordinators in the Karlovy Vary region. From the coordinators viewpoint, they describe structure and course of social service planning processes in the region. The author also examines the role of users invited into the planning of social services, how planning organizers communicate with those users, and how all representatives evaluate the plan's results. An additional information source regading social services planning dealt with publicly available resources, particularly websites of individual cities and their regions. The objectives of using this sources were to describe the planning of social services in the Karlovy Vary region and to determine its main active players. In conclusion, the author summarizes the...

The topic of this diploma thesis is the education of healthcare personnel, more specifically, the deepening of vocational qualification of radiology assistants. It is divided into two parts, theoretical and practical. The first part is an overview of theoretical knowledge which is essential for understanding the issue. It is divided into several sections which describe the system of undergraduate and postgraduate education of radiology assistants and the legislation related to the profession. The first part also describes personal development planning and career planning for employees, systematization of work positions in the organization, management and risk prevention in organization's personnel department. The theoretical part is followed by the practical part. The thesis is a case study dealing with a selected group of healthcare personnel. A qualitative research was chosen to clarify the context, interviews with the selected group of respondents served as the source of data. The group of respondents consists of management and radiology assistants from specific organization. The aim of the thesis is to find out whether radiology assistants perceive their narrow specialization as an advantage or disadvantage and how management of the organization which employs them deals with this topic. Key...

This dissertation originates in research project Potřeby a podpora pracovníků poskytujících paliativní péči v hospicích (FHS_P19_2014_068) (Paliative Hospices Care Staff Needs and Support) which was implemented in 2015. The dissertation deals with needs of hospices staff. These are derived from demands and requirements placed on the staff and correlate with their workload. I express management strategies and attitudes related to staff support. In the theoretical part of the dissertation I survey organization culture and ways and means of staff care. One of the care forms may be supervision. I⁠ focus on its possible form (shape) and supervisor's function. The empirical part of the dissertation is based on the research performed in two hospices. I focus on facility description and provided care. It is based on conversations with staff and management of these facilities. I try to depict the way management views the staff support, demanding situations they are exposed to and their idea of management support. Last but not least I⁠ focus on the supervision area, the way the staff perceives it, to what extent they see it as a contribution (benefit) and what do they expect of it. Powered by TCPDF (www.tcpdf.org)

In my thesis I focus on integration of the palliative care in the retirement home describing it through the practical cooperation of two organisations - The Homecoming and Domov Sue Ryder. In the theoretical part I deal with the term of palliative care first, and I also introduce the specifications of the geriatric palliative care. In the subsequent part I describe the residential institutions of social care and professions that are employed in them, as well as, the multi-disciplinary team offering specialised palliative care. I also present the term of shared care existing abroad together with the foreign models of palliative care integration in the retirement homes already used in Austria and Great Britain. The conclusion of the theoretical part explores the actual project of palliative care integration called that is currently taking place in the Czech Republic. In the practical part I offer the description of an actual cooperation, for which I used the notes put down by the employees of The Homecoming after each visit; interviews with the employees of the Sur Ryder home and The Homecoming; a so-called timeline created for each shared care patient; experience from the meetings; my own experience from the meetings and educational activities; formal and informal discussions; guidelines and...

TITLE: Volunteer Management in Hospices AUTHOR: Bc. Zdeňka Sobotová KEY WORDS: hospice, palliative care, volunteering, volunteer management, Volunteer Service Manager This thesis deals with the management of the volunteer program in hospice, mainly from the perspective of the Volunteer Service Managers (VSMs). In the empirical part it brings description of the problems and issues VSMs are facing in eight Czech hospices. Among the main findings of the author are that volunteering in hospices deals with little support from management, lack of finance and difficult acceptance by the staff. The time VSMs can devote to volunteers is too little or too vaguely defined, which does not allow them to really develop the volunteer program. In none of the hospices visited volunteer program evaluation does not take place. Mobile hospices are facing concerns about the responsibilities of volunteers and difficulties in communication with families, which in some hospices lead to the fact that the volunteers in direct care are not involved. In the theoretical part of this work the author offers answers that bring literature to the problems described by her research. Together with the best advice received from respondents of her research are then summarized in the form of a practical handbook for VSMs, which can be...

This thesis deals with binacional marriage. The aim was to determine how migration and integration policies of the Czech Republic constructs binational marriages and how this policy can affects the everyday life of these marriages. Binacional marriage mean in this work ,defined as the marriage of two heterosexual people, who is the citizen of Czech Republic and citizen of countries outside the European Union. The thesis contains theoretical part, which are primarily institutional and legislative framework of binational marriages and fake marriages. Another part is methodological content, ethics research, my positionality and actual implementation research. For research, I have chosen the method of semistructure interview. The part of research, is based on collected data from interviews with spouses binacional describe how these couples questioned by the government, especially at the first year of marriage, then what resistance to use and how to achieve recognition.Conclusion of this work summarizes the knowledge learned.

The aim of this thesis is to identify and to describe barriers to the implementation of person-centered care in specific residential care facility for the elderly. For this purpose, the author firstly conceptualizes the concept of person-centered care. Consequently, she develops the Framework for conducting research. The theoretical portion consists of five chapters. The first chapter focuses on the person- centered care concept introduction, then it describes the relationship between concepts 'individualization of care' and 'person-centered care'. In the conclusion of the first chapter, the Schema of the concept is introduced. The Schema visualizes the structure for chapters two to five. In those chapters, a description of the systems defined in the Schema is provided. Those are: Care Recipients, Direct Care Actors, and Service Providers. The end of the first part brings the topic of a suitable organizational culture. The empirical portion firstly offers the summary of the theoretical background - so follows the Framework for the consequent analysis and data interpretation - then introduces relevant aspects within researched organization, particularly within organization currently implemented a psychobiographical model of care that is the approach to person-centered care. The empirical portion...

Organizational ethics is concept which focues on support and aplication ethical principles and values in organizational action. According to theory of social responsibility have organization duties to stakeholders; this theory is background of concept organizational ethics. Stakeholders are clients, but also employees too. I intrested in duties of organization or more precisely hospital to empolyees in this thesis. For research about ethical conduct of employees in hospital in context of organizational ethics I chosed qualitative methodology and interview as the major method of research. Accordinc to analysis I identified main phenomenon as ethical problems of employees in hospital. Employees was selected by proffessional orientation and working position for research. There were nurses, physicians, members of health care management and members of top management in hospital. Keywords: Organizational ethics, stakeholders, professional ethics, nurse, physician, management, organization culture, code of ethics.

The thesis deals with technologies that nurses use in their work. These technologies are computers and tablets when nurses write electronic nursing documentation, use barcode readers when administering medications to clients of health services and in collecting blood and other laboratory samples. The theoretical part is devoted to medical and nursing documentation what legislation is in force, what the content of documentation is. After that there are presented companies that provide digitization and organization, where the technologies are used. In the empirical part I used qualitative research: in-depth interviews, observation and analysis of time frames. I examined how these technologies affect the work of nurses at which action is used by nurses and how they are perceived in their practice. The research was conducted in the hospital where digitisation has succeeded and the vision is a "paperless" hospital. The research has shown that nurses acknowledge the electronic documentation, but they are not fully identified with barcode readers. The process of implementation and organization of work has great influence on the adoption of new technology. This pilot research on the use of technology has opened new topics and directions for other research, which may also have practical applications. Key...

The aim of this dissertation was to find out how does a woman experience infertility and how do women experience the process of assisted reproduction, comunication with the personel in the centres of reproductive medicine, relationships with their surroundings, family and friends. This dissertation answers three main questions: How does a person experiences asisted reproduction? What kind of copying strategies they use to overcome the stress connected with assisted reproduction? How does an individual experience approach and communication skills of the personel of a centres of reproductive medicine. According to chosen topic of experiencing infertility I have chosen a qualitative research method in the form of case study. Basic strategy for sample selection was purposive (judgemental) sampling through centre of reproductive medicine. I have chosen grounded theory method for the data analysis. Standardized interview was made with every participant. Findings of this qualitative research brings the understanding to person experiencing infertility. Those findings will contribute to more empathy understanding to patiens and their partners during hard time in their life from health care profesionals working in centrs of reproductive medicine. The facts that emerged from this research forms a...

The thesis is focused on the system of the staff evaluation and its influence and increase of the work performance of the health care of workers. The thesis is structured into two main parts, which are the theoretical part and the research. The first part provides a comprehensive overview of the theoretical knowledge that is necessary for understanding of the mentioned topic. It is divided into several sub-units, in which is described work performance itself, both in the general and in the specification of the health services. Furthermore, there is a part dealing with the motivation of the work performance and last but not least is the content focused on the own staff evaluation - its forms, methods and recommended procedure for the introduction of staff evaluation process in the organization. There is also presented a list of possible use of the outputs from the staff evaluation for further personnel work in conclusion of this part. The theoretical part is followed by the practical part, where are submitted the outputs of the qualitative research focused on the analysis of the staff evaluation process in the particular healthcare facility. The target group consists of both medical and non-medical staff. The aim of this research is to formulate proposals and recommendations that would improve the...

The thesis deals with pregnancy and childbirth among Roma women in the context of transcultural care. In the theoretical part, three main topics relevant to the subject of the thesis are addressed: (i) transcultural care and its development both abroad and in the Czech Republic, (ii) the Roma way of life with a special focus on those aspects affecting the way of perceiving and experiencing the pregnancy and childbirth by Roma women, and (iii) recent trends in providing care to pregnant and labouring women. The empirical part includes a qualitative research into how Roma women perceive and experience pregnancy and childbirth, and what characteristics from the perspective of midwives make them different from the majority society women. Using qualitative research based on interviews with Roma women and midwives I gained valuable data upon which I have identified cultural differences which may affect Roma women's access to prenatal care, the manner of pregnancy planning, and the perception of pregnancy or parturition itself. Based on these findings, I have analysed the applicability of the transcultural care model to Roma women. The main objective is to help midwives to better understand different situations they may encounter during the caregiving Roma women. Key words: culture, transcultural care,...

This diploma thesis deals with the attitudes of clients nutritional counseling company Diet Plan about overweight and obesity. The aim was to find out what are the reasons for preference nutritional counseling before medical facilities and experience of the medical facility. Furthermore how much weight had an education level of a consultant. As well, what is missing information for respondents needed to successfully reducing diet. The result of qualitative research is that respondents think that there is not enough information leading to successful weight loss. This lack of information means, that respondents are not able to evaluate and correct their own eating mistakes. Despite the fact that the respondents perceive some form of education in issues of healthy lifestyle and losing weight, they still lack concretized recommendations. Respondents have had bad experiences and negative images of medical devices. They argue that doctors create a bad atmosphere, they are rude and not helping to weight loss. Indifference and bad conduct can evoke a sense of stigma. In their opinion, the doctor will also give a general and sometimes outdated advice. Respondents favored the nutritional counseling because they expected individual care and specific instructions leading to weight loss. An important factor in...

The Altruistic Phenomenon of Living Kidney Donation This thesis considers experiences related to the altruistic phenomenon of living kidney donation. The aim is to describe and explain the motivations, attitudes and actions of those who have decided to donate one of their kidneys to a person with end-stage renal disease. The thesis is divided into two main sections: a theoretical part and research work carried out by the author. The theoretical part provides a short history of living kidney donation and explains the clinical basis for living donor kidney transplants. In addition, this section briefly introduces the transplant centre of the Institute for Clinical and Experimental Medicine, including its strategy and interests. The theoretical part also outlines the risks to the donor of unilateral removal of a kidney, the ethical issues of living kidney donation, psycho-social aspects, and the legal conditions of procuring a kidney from a living donor. The research component states the basic research question, giving rise to specific questions and interview questions. It introduces the research method chosen - the phenomenological approach - and describes the sample of respondents and their selection. An outline of the process of collecting and analysing the research data is also included in this...

The thesis demonstrates the change of nursing profession from 1960s till today from the point of view of nurses who finished their career. During their professional life had happened a lot of significant society-wide changes which broke their work stereotypes and made entirely new perspective of their job. The theoretical part is devoted to historical and social context of nursing progress, to image and differences which are specific for this profession. The background of the thesis research form biographical nurses' stories, which are connected to perspective of temporary nursing development period and aspects which change the nurse's traditional role in the contemporary health care system. Key words: history, image, nursing, profession, rules, education, nurse, change

Dissertation Factors hindering and supporting change in the context of public administration institution Bc. Adéla Mašková, Praha 2013 Tutor: PhDr. Mgr. Lada Furmaníková, Ph.D. Abstract This work discuss setting organization of public administration - municipal authority - to organizational changes. The main method of research are semi-structured interviews, taken with all the staff and management of the organization. After closer introduction shows the village as legally and historically established organizations in our society, describes the contextual influences on the changes as public administration, politics and bureaucracy. Then will show specific factors that resists and that on the contrary support changes in organization. Based on the factors, will recommend practical measures to enable the introduction of changes, relevant to current conditions inside and outside the organization. Key words: organizational change, municipality, public administration, public politics, bureaucracy.

Diplomová práce na téma "Motivace fyzioterapeutů pro jejich profesi, vývoj této motivace během jejich pracovní kariéry." se zabývá přiblížením vztahu motivace, a to ve smyslu motivačních podnětů se kterými se fyzioterapeuti setkávají během profesní dráhy. V tomto kontextu jsou v rámci práce kladeny otázky, jak jsou fyzioterapeuté připraveni pro nástup do praxe. Jak jsou schopni se sami fyzioterapeuté vyrovnávat se sociálními složkami terapie ve smyslu navázání vztahů s pacienty s jiným zdravotnickým personálem např. lékařem, jak a nakolik se ztotožňují s kompletním zdravotnickým systémem a co je předmětem jejich kritiky systému. Diplomová práce je rozdělena do dvou hlavních částí - teoretické v podobě jakéhosi obecného vymezení problému a empirické části. Teoretická část ve svém úvodu stručně představuje obor fyzioterapie "jako takový" s jeho historií, legislativou, podmínkami, s jeho možnostmi studia a možného uplatnění. Následující kapitoly se zabývají tématy, které s oborem a nasměrováním dráhy fyzioterapeuta úzce souvisejí. Práce se soustřeďuje na sociální stránku poskytování fyzioterapeutické péče a to ve smyslu uvědomění si sociálních a psychologických potřeb přípravy a výkonu oboru z hlediska těch, kteří již po několik let obor fyzioterapie vykonávají. Diplomová práce přináší reflexi kultury...

This thesis deals with the regulation of smoking in health care facilities cloth. The subject of my interest is to investigate the regulation of smoking in the course of the ICEM and its resultant effect, ie the evaluation of the project. The theme of the work is the search for a path that would provide support and motivation of employees in the regulatory process in order to control smoking in IKEM run successfully and efficiently. The work focuses on the process control in the organization and also examines how individual employees comply with regulatory measures , how they are taken and what are their attitudes towards regulatory mandates . I also analyzed the attitudes and strategies of smokers to organizational changes and their motivation to quit smoking. Based on the finding that the changes were not properly managed, or coordinated , and that employees in the change process did not have any support, including the lack of assistance in quitting , I lead organizations recommended the following steps . In the first phase, the management staff should provide synergistic support that is inherent in motivational , psychological and information campaign. As part of the support they have managers throughout the organization , not only in the process of regulation of smoking is also introducing one...

5 Abstract The dissertation thesis occupy by defining of volunteering characteristics. There are some questions about what the volunteering should be and what shouldn't be, what is volunteering motivation and what is volunteering background in Czech Republic. Afterwards it is occupy by of volunteering management for purposes of quality management, specifically in recruitment, education, audit and evaluation, risk management or quality standard defining. There is a research of managers and volunteers from profit and non-profit organisations about their access to volunteering and to each other. Afterwards there is an analysis of interviews and their evaluation. The conclusion contain some description of new phenomenon of volunteering in Czech environment and there is also evaluation of its' practical impact.

This diploma thesis deals with obese patients' motivation to undergo or refuse a bariatric surgery in obesity treatment. The aim of the thesis was to create an overview of patient's motivation to undergo or refuse a bariatric surgery, to show an obese patient's situation (a candidate for a bariatric surgery) from a closer perspective and offer recommendations for the work with obese patients. The qualitative research method in a form of a semistructured interview with the obese patients, who are being treated in obesity ambulances, and with the psychologists, who work with obese patients, was used to analyse the theme of the research. The eight interviews were conducted and analysed with open coding. Obese patients are motivated to undergo a bariatric surgery by improvement of their health, increased attractiveness and by expectation of their obesity's final solution. Obese patients don't want to undergo a bariatric surgery because they're convinced, that they could manage to lose weight and keep it without undergoing a bariatric surgery. Also because they are worried about the bariatric surgery, its complications, its restrictions, required anesthesia and about the failure after undergoing bariatric surgery. Obese patients' motivation to undergo or refuse a bariatric surgery is also influenced by...

7 ABSTRACT The compulsory vaccination of children has lately become a very actual and frequently discussed topic in the Czech Republic. The public opinion about the compulsory vaccination divide parents on two different groups which are presented by the opinion for or against the vaccination. In my thesis I tried to present the opinion of parents with the different view on the compulsory vaccination. The thesis mainly focuses on the decision-making process by parents. I try to describe how they perceive the compulsory vaccination of their children and what their experience with it is, and how they consequently decide about the realization, changes and rejection of the compulsory vaccination. The main research issue of my work is: What steps parents take when making opinion about the compulsory vaccination and what is happening with parents who decide for or against vaccination. In the theoretical part of my thesis I concentrate on the description of the history of the compulsory vaccination, on the development of system of the vaccination in our country and in the world, on the vaccination schemes and vaccines, the list of vaccinated diseases, the functions of immune system, the model of distribution and payment for the vaccines, the criticism with arguments for and against the vaccination. I summarize the...

This diploma thesis deals with the role of exusers (former habit-forming substances abusers) in the treatment of addicted clients and in the management processes utilised within the communities of the Betel organisation. Extensive attention is paid to the description of the methods of work in the Betel organisation, which uses in the majority, the self- help therapeutic potential of the exusers in its long-term residential programme. Throughout this thesis, the alternative approach in treatment used in Betel is compared to the more frequently used concept of professionally managed therapeutic communities. The theoretical part of this thesis is divided into five main chapters. The first chapter deals with the description of the workings of professionally managed therapeutic communities, their place in the system of help to the addicted in the Czech Republic, and their effectiveness in the treatment. The second chapter describes in detail the methods and specifics of the help that is used in Betel and especially points out the role of exusers in this concept. The third chapter focuses on the history of community lifestyle with an emphasis on the self-help therapeutic impact. In the forth chapter there is a description of the specifics of the management processes utilised in both the therapeutic and...

Master's thesis is aimed at negative effect of work conditions effecting extension of burn-out syndrome in nurses in the hospital in Tábor. Its theoretical part contains explanation of the burn-out phenomenon, its causes, symptoms, stages, diagnosis and prevention. Then a chapter on the profession of a nurse follows explaining the role of a nurse in modern nursing and specifying both internal as well as external impacts causing discomfort of nurses. Another part describes effects of lifestyle on nurse's health. The empirical part of the thesis presents results of a questionnaire survey at the above mentioned workplace. The research was carried out by means of standardised questionnaire examining areas of work life AWLS, standardised questionnaire classifying the extension of burn-out syndrome MBI-GS and a questionnaire set up by me. The goal of the thesis was to find out extension of burn-out among nurses, to appoint factors at the workplace causing burn-out and eventually to propose measures that could moderate negative effects on nurses and that would be taken by management of the institution. The survey findings show that the highest workload in the sphere of work life is caused by psychical and physical distress effecting the degree of burn-out. Another traced factor is disagreement between...

The goal of my diploma thesis is to analyze retraining as an effective way of fighting the unemployment. Retraining is one of the most common means of pro-active employment policy. In my research I have focused on the efficiency of retraining and long-term enhancement for the retrained individuals. The research has been conducted on a chosen fragment of those, who participated in educational project, which was carried out in 2006 - 2008. Based on personal questioning and questioners, too, I have come to the conclusion on long-term enhancement of retraining projects and set up recommendation to make the retraining courses more effective. Keywords: unemployment, labor market, employment policy, retraining

The thesis is focused on issues concerning prenatal, natal and postnatal medical care, which is being provided to Vietnamese women. The core subject of the research is defined as "How do the Vietnamese women reflect upon or respond to health care which is ordinarily provided to them during the pregnancy and labor period as well as the postnatal stage in the Czech republic?" The objective was not just to find out how do the Vietnamese women reflect upon their experience with the care they receive, but also to investigate factors, which could have an effect on their perception and experience. The body of the thesis is divided into a theoretical and empirical part. The theoretical part is devoted to a brief description of the background of the Vietnamese women, including their culture, traditions and the health care system. Different traditions associated with the pregnancy, labor, and postnatal period are described in a separate chapter. It should be noted that findings gathered from expert literature have been enriched with information which comes directly from the author's own research. This part of the thesis is then followed by a short treatise about the history of Vietnamese immigration to our country and the last chapter deals with the system of payments for health care in the Czech Republic,...

VERBAL COMMUNICATION IN HOME HEALTH CARE Diploma thesis deals with problems of verbal communication in home health care. This is topical and very important issue in the fieldwork, as in each workplace there is a need of good superior-inferior communication, as well as cooperation among workers of the institution. Then employees-patients and senior employees-patients communication, and finally interaction among patients' general practitioners and patients' family members also plays important role in this field of health care. General description of communication is included into theoretical part; afterwards details about verbal communication follow. The next part refers to communication in organization and communication in health care. Theoretical part is concluded with information about home care. In the practical part, using the form of quantitative research, the standard of contemporary verbal communication in the home nursing service department of City charity Plzeň is found out. The areas of possible improvement of verbal communication in a given workplace are revealed. For the purpose of the research, observation in the given department, documentary material study, individual semi-structured dialogues with home care employees and patients were carried out. Dialogues were aimed at mutual...

The current thesis deals with the issue of adverse events. However, it does not concern the number of described and recorded adverse events in healthcare facilities or their spectrum. I am particularly interested in the attitude of the staff at the University Hospital Pilsen and how to respond to the requirements of the TOP management in the recording of adverse events. The theoretical part will concentrate on explaining the concept "adverse event", the description of influences which cause such events to arise and also to summarize the current situation concerning the approach to adverse events in the Czech Republic. The empirical part of the thesis describes the implementation of qualitative research, its results and recommendations for future practice. I am interested in researching the perspective of employees and their level of cooperation and openness in the approach to the reporting of adverse events in the provision of therapeutic, diagnostic and nursing care in inpatient health care facilities. The respondents in my research are employees of the University Hospital in Pilsen. I researched their views using a structured interview. I've contacted 14 employees who are employed in various functional and professional positions at the University Hospital in Pilsen. I believe that the role of...

This thesis deals with communication process among staff in a nursing home (the facility requested not to be named). It deals as well with implementing change in the structure of multidisciplinary staff meeting in the same nursing home to improve team cooperation and to fulfill Standards for Quality in Social Services. In four chapters of the theoretical part, author follows introduction to the topic of human communication and intracompany communication to determine researched domain. For the same reason author later deals with subject of teams, it's creation, leadership and team roles. Third chapter pursues topic of meetings, their benefit, types and rules how to conduct an effective meeting. Theoretical part ends with contextualization of communication process within the Standards for Quality in Social Services. Practical part contains diagnostics of communication process among staff in a nursing home that showed the need to conduct change in the structure of multidisciplinary staff meeting. Other chapters deal with the process of the change from the stage of laying out the goal of the change, over diagnosis of the actual state of the meeting with the use of qualitative research to the phase of a creation of a new methodic directive for multidisciplinary staff meeting. Key words: communication...

The diploma work is dealing with investigation of supervision in the organization which offers residential social service. Supervision support aims at the organisation as a whole and deals not only with rank staff but also with management staff. Its outputs (recommendations) reflect also organization process though. The theoretical part firstly describes supervision in its definition and sense and in the same time is dealing with fields in that supervision has its use. Secondly describes also organisation system as a phenomenon which allows aiming attention of supervision to an organisation itself all according to heading for its progress, learning and culture. This part also includes the theoretical discussion in the field of social services especially after passing the Law of social services (108/06) in relation with connected organisation claims. The author - in the practical part - with the help of qualitative research examines "supervision of organisation" in consideration with its system context. The research is based on material that has been collected during 3,5 years of personally provided supervision in the residential service (The house with special regime) together with the supervisor Mgr. Jana Merhautova. The research that comes out of the grounded theory is based on analytical data...

This thesis is focused on the phenomenon of the social exclusion to the specifications of socially excluded children. My target was to answer these questions: How children threatened by social exclusion spend their free time? Are they satisfied with these ways and do they feel any limitations to spend a free time in different way? The theoretical part I focused on the theoretical definitions of the concept of social exclusion and other theoretical related concepts like integration, social inclusion or culture of poverty. Further I was dealing with definition of free time and in addition I described briefly a town called Neratovice where children participated in my research live, visit the school or do some leisure activities. For the research, I selected a quantitative research method - four semi-standardized interviews with children threatened by social exclusion at the age of 6-11 years. In addition children drew a time schedule of their common week day and weekend day. In practical part I analyzed the data from research, compare it with the data from other researches and suggest some recommendation based on these data in theoretical context published in theoretical part. Key words: social exclusion, integration, social inclusion, culture of poverty, Gypsy, free time, leisure activities, children

Thesis subject: The Role of Family Carers in the Nursing Home for Persons with Cognitive Impairment. The theme of this thesis is the role of the family carers in the nursing home for persons with cognitive impairment. This topic is very actual due to the aging of society and to the increasing of life expectancy. A proportion of the old people in society increases but in the same time there is a decreasing number of people who could take care of them at home (due to negative population balance, disintegration of traditional family, economic situation and high requirements of the care etc.). Many seniors who are depending on the help of the others (such as people with dementia) spend their old age in institutional care. The qualitative research in this thesis shows that families continue in caregiving even after the admission of their relatives to a nursing home. The aim of this research was to describe the involvement of families in the institutional care and to identify factors that influence this phenomenon. Research was conducted in one nursing home for persons with cognitive impairment. Semistructured interviews were conducted with a sample of informants consisting of five professional nurses and four family carers. The analysis of data was carried out using the grounded theory. Research...