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1. MANUFACTURERS, RETAILERS STEP UP FOR AWKWARD DANCE The cautious dance between manufacturers and retailers has become a three-count waltz: Two steps together on Efficient Consumer Response and Every Day [...]

Carriers need to focus on bringing new services and features to market quickly, while at the same time providing superb customer service and performance at a competitive price. This is […]

Recently, Arthur D. Little conducted a survey asking the wireless community how PCS providers should approach their market strategies. This exclusive report summarizes those results and addresses the uncertainty surrounding […]

In just 10 years, the wireless smartphone market has gone from virtually nonexistent to becoming a household term worldwide. At the start of the millennium, Research in Motion (RIM) was [...]

Byline: Kate Maddox More and more, b-to-b marketers that are seeking to reach affluent business decision-makers are turning to professional golf as a media outlet, with the PGA Tour the [...]

The market-engineered switch of the future A manufacturer's laboratory is not the place to catch a glimpse of the next generation of network systems. Although engineers will build the new […]

Orange has kicked off a review of its UK direct marketing arrangements. The decision is under-stood to be part of a plan to consolidate the accounts for its mobile and [...]

Byline: Ed Gubbins Renowned journalist Bill Moyers once said, 'News is what people want to keep hidden. Everything else is publicity.' It's not strictly true; lots of news overlaps both [...]

It seems that 2003 finally might be the long-awaited year of voice over IP. According to a recent Meta Group survey, 68% of large organizations are either deploying VoIP or […]

The demise of numerous telecom providers and struggles of others such as WorldCom, Global Crossing and XO Communications could cause the services prices of more stable players to rise, according […]

Fierce competition and flagging demand for plain old voice services is making the question of how to make money out of data the communications industry's number one focus. There is […]

Many people heralded wireless services' role in the United States' response to terrorist attacks on Sept. 11 a year ago as a sign that the U.S. industry was entrenched as […]

Pink slip poker There's no more pitiable moment on a game show than when losing contestants are kissed off with no other prize than a copy of the home game, [...]

A prolific author and outspoken radio personality, Robert McChesney has written several books about the conflicts between media and democracy. But reconciling the clash between democracy and telecom, as he [...]

Trying to read the smoke signals billowing from the Bush administration last week for clues about the federal government's plans for promoting broadband services, each telecommunications camp saw a victory […]

In today's fast-paced business environment, carriers face enormous challenges and unprecedented competition. To meet these challenges, carriers need highly efficient, flexible, and scalable systems designed specifically to handle the requirements […]

Communications Today and PBI Media's Telecom Group are accepting entries in the first annual Telecom Marketing Awards program, honoring the best marketing campaigns in the telecom business. Categories include best […]

Communications Today and PBI Media's Telecom Group are calling for entries in the first annual Telecom Marketing Awards program, honoring the best marketing campaigns in the telecom business. Categories include […]

As wireless services penetration moves above 40%, investors are punishing wireless-related stocks while U.S. carriers struggle to maintain subscriber growth rates. The holiday season is typically the strongest in the [...]

Demand for new services such as two-way voice telephony, high-speed Internet and video on demand is expected to cause an increase in shipments of digital equipment used in cable headends, […]

The mobile messaging sector must decide whether to use SMS standards or take a WAP-led approach in the implementation of Multimedia Messaging Services (MMS). A report from Mobile Streams looks […]

The current downturn in the telecom industry could last as long as 2003, according to a recent report. In 'Surviving the Telecom Recession,' Friedman Billings Ramsey Telecom Analyst Susan Kalla […]

The mall is packed, the parking lot is a war zone and long lines are taking their toll. It's almost the season of giving, and wireless carriers are hoping to […]

The XFL. The 'Planet of the Apes' remake. The Y2K meltdown. The 'Code Red' worm. Telecommunications. What do these things have in common? All failed to live up to their [...]

SOUTH EAST ASIAN VOICE OVER IP SERVICES REVENUE Malaysia 29% Singapore 34% Philippines 2% Indonesia 12% Thailand 23% 2000: $80 million source: Frost & Sullivan Note: Table made from pie […]

In looking for culprits to explain a grim tech economy, pundits will say corporate America slammed the brakes on IT spending after a 2-year boom. But often overlooked is the […]

By now the U.S. should have been leading a revolution in global communications. With its collective technological know-how, filthy-rich entrepreneurs and unprecedented ability to impose its cultural will, the U.S. [...]

By Rodney L. Pringle, rpringle@pbimedia.com Those prognosticators predicting gloom and doom for most telecom markets during the next few years might want to recheck their crystal balls. According to a […]

The mobile telephony market is influx at the moment, writes Ross Bentley. Hardware and service suppliers, as well as operators, are working to recoup the investments spent on infrastructure and […]

A competitive internet backbone market is better served by voluntary peering arrangements between providers than by enforced agreements through regulation argues Analysys. It claims Embratel, the Brazilian backbone provider, offers […]

A report by Northstream says high licence fees are the least of an operators, worries. The 3G Business Case: Bid Book versus Reality says the crucial issue is coverage. It […]

ONLY LAST YEAR IT WAS CLEAR THAT the fixed line telecoms world could be neatly and easily divided into new carriers and incumbents. But in a market the doom mongers […]

Commodity is still one of the telecoms industry's dirty words. But that may be about to change as companies get to grips with what's required of them in the new […]

The market will be 'clamouring' to buy mobile shares in the next 12 to 18 months was the claim at the Telecoms Think Tank CEE & CIS in Hungary. One […]

Every year the editors at Telecommunications® magazine anticipate yet dread the time in early April when we take the list of start-up companies we have met throughout the year and […]

Gadfly was intrigued, nay shocked, this week to receive stickers advertising what appeared to be telephone chat with bunny girls (whatever they might be). Such stickers are apparently a common […]

When it comes to service quality, most carriers are failing. 'Almost without exception, carriers are not living up to their commitments,' says a member of the Wall Street Technology Association, […]

How can carriers make themselves trendy enough to capture the market that could drive penetration through the roof? Go anywhere young people are, and it's a good bet you'll find […]

This month's cover story is on the challenges facing CLECs, and I'm sure every CLEC that went bust or faces difficult times has a pretty good idea where things went […]

A TOOLKIT FOR REALIZING RAPID DEVELOPMENT, DEPLOYMENT AND MANAGEMENT OF AGENT-BASED SYSTEMS AND SERVICES. The telecommunications market is expanding rapidly and players in that market are facing increasingly stiff competition. […]

AMID ALL THE COMMENT ON the potential of 3G, the costs and timing of the likely roll-out and so on, much is being made of the difficulty of predicting revenue […]

THE INTERNATIONAL TELECOMS INDUSTRY is on the cusp of a meltdown. Or so says the publicity for a recently published book, The Telecoms Trade War. This breakdown, it argues, will […]

The expectation that mobile location services could be a killer application is unlikely to be fulfilled, warns a report, 'Mobile Location and Technologies', from Analysys. 'While location services will be […]

Is 3G mobile hindered by the very technology used to create it? The mobile phone market is facing a 3G crunch. While mobile operators are desperate to get the latest […]

Bandwidth Galore? Ha! Opinion By John Barker, European Correspondent, tossa@pobox.com I'm really fed up. What really brasses me off are the telcos that keep telling me broadband is coming 'real […]

Although research firm Ovum placed total UM revenue at only $300 million for 1999, it predicts an explosion to about $4 billion within five years, with three-quarters of all businesses […]

FEELING A LITTLE PRESSURE IN THE VOICE-OVER-IP MARKET? HERE'S HOW TO PINPOINT NEW OPPORTUNITIES. BY MANY ACCOUNTS, 2001 WILL BE A WATER-shed year for the deployment of voice services over [...]

Opinion By John Barker, European Correspondent, tossa@pobox.com The world's a crazy place, but the telco world is crazier than most. I began to suspect it, about five years ago, at […]

TELECOM INEFFICIENCY MAKES UNIVERSAL ACCESS MONEY HOW DO YOU KNOW THAT THE INTERNET service provider taking your order actually has a network in place to fulfill it? The reality is, […]