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Research shows that people use emotions to manage service encounters. Little research has examined how rule enforcers manage status with different emotion displays. This article conceptualizes emotion displays as defensive and protective strategies to study how rule enforcers use emotions to control status dynamics in contested encounters. Based on 30 body-worn camera-recorded ticket-fining events and 11 interviews, the analysis shows that inspectors use emotion strategies of displaying dominance and giving and claiming sympathy to manage situations and negotiate status. Feeling rules prescribe inspectors to avoid conflict escalation and personal investment, yet rule enforcement involves interpersonal contests with emotional tension that makes emotional investment difficult to avoid. The findings yield insights into microprocesses of emotion management with an appreciation of the strategic use of emotion displays and their relation to micro-level status dynamics. The article discusses the prospects of studying the microprocesses of negotiating status and its methodological implications. [ABSTRACT FROM AUTHOR]

Casinos have heavily invested in providing live entertainment to generate visitation. However, literature on how patrons' music preferences affect their perception of complimentary tickets to live shows, a common practice by casinos, is scant. A series of discrete choice surveys to multiple pools were utilized in this study and showed that listeners' genre preferences significantly influence perceptions of ticketing offers. The results also point to a potential misalignment of fit between the genre preferences of patrons and live shows hosted by casinos, which may account for the poor ROI from casino showrooms. Additionally, the findings showed that live performances from select genres might make it more challenging for casinos to yield satisfactory returns since listeners of these genres place less value on complimentary tickets. Thus, it is recommended that casinos take a multi-pronged strategy approach to diversify their loyalty offerings. [ABSTRACT FROM AUTHOR]

Sophisticated ticketing practices have become widespread in the concert industry in recent years, with a wider range of musicians now experimenting with different ticket pricing schemes. The aim of these practices is to help musicians manage ticket capacity and maximize their concert income. However, there is limited evidence on how musicians can optimally allocate and price tickets with respect to how consumers value different ticket attributes. This study uses a stated preference discrete choice experiment and choice modeling methods to analyze consumer preferences for different attributes of concert tickets. The results of the modeling exercise highlight patterns in consumer preferences across different seating areas within a hypothetical venue, as well as average preferences for other common attributes of concert tickets. Finally, this study provides evidence of the significant welfare consumers derive from the availability of new ticketing innovations in the form of VIP packages. [ABSTRACT FROM AUTHOR]

This paper describes a mixed-methods usability study of seven diverse Self-Service Technologies (SSTs). SSTs mediate many of our everyday interactions with individuals, businesses, and government organizations. Parking meters, transport ticket machines, electric vehicle recharge points, and fast-food ordering kiosks are all likely familiar examples of this category of technology, promising convenient access to products and services. Despite their ubiquity, many SSTs suffer from severe usability issues, the nature of which have not been explored to date by the HCI community. This study evaluates the interactions between users and a broad sample of SSTs, details the usability issues that occurred, explores their connections and consequences, and presents a set of design considerations that may lead to their remediation. [ABSTRACT FROM AUTHOR]

Blind boxes have swiftly emerged as a prominent marketing strategy in tourism. Based on information gap theory, this research aims to explore how to optimize marketing effectiveness through varying levels of information gap. Findings show that a moderate-level information gap triggers stronger impulsive purchase intention than a high-level information gap, with curiosity and anxiety perception mediating the effect. Moreover, consumers with a low-risk propensity are particularly sensitive to the impact of the information gap level. These findings contribute theoretically and provide practical guidance for optimizing the marketing of plane ticket blind boxes. [ABSTRACT FROM AUTHOR]

To address cruise companies' revenue loss caused by over-reliance on indirect channels for ticket distribution, we design a dual-channel pricing policy that includes dynamic horizontal and vertical pricing regimes aiming to maximizing cruise companies' revenue. In the horizontal pricing regime, cruise companies and travel agencies offer uniform prices to consumers dynamically. In the vertical pricing regime, cruise companies provide dynamic commissions to travel agencies based on their sales performances. In view of the dynamic customer arrivals and uncertain demand, we model the dynamic dual-channel pricing decisions as a Markov decision process, and solve the model by means of a reinforcement learning method. Our computational results show that dual-channel pricing policies generated by our method outperform the classic Expected Marginal Seat Revenue method, which has been widely used in similar industries such as airlines for revenue management. In addition to the various features of dual-channel in ticket distribution, our model also takes into account customers' onboard consumptions, which is a critical source of revenue in cruise industry but has never been considered in the literature. As a result, our model and computational results provide insightful implications for cruise revenue management. [ABSTRACT FROM AUTHOR]

One specific phenomenon in the Spring Festival travel rush in China is that purchasing a train ticket becomes tough as the train tickets could be sold out extremely soon. Therefore, the current paper presents an analysis of college students' trip ticket purchasing strategies for homecoming trips during Chinese Spring Festival using a sequential stated adaptation experiment, based on which three different choice models were applied and the results show that 1) college students would keep purchasing the ticket of planned train trip and this willingness would decrease with the increasing of the times they fail to get the ticket; 2) if college students decide to give up the conventional train trip they have planned, they have a tendency to choose other conventional train trips, but it is not the case regarding high-speed train trips; 3) air itinerary trips are attractive alternatives to trains trips, especially to high-speed train trips. [ABSTRACT FROM AUTHOR]

A well-known factor in the consumption of cultural goods is that demand is subject to the 'nobody knows' principle and therefore difficult to predict. Other sectors have successfully analyzed social media data to predict real-world outcomes; the cultural field has applied this type of data analysis in the context of movies. This paper is the first study to consider the impact of electronic word of mouth (eWOM) generated via social media in the context of performing arts. Compared to conventional word-of-mouth mechanisms, social media sites may further reduce the uncertainty caused by the 'nobody knows' principle by propagating an enormous amount of enduring and real-time information and opinions. This paper aims to test the potentiality of social media in understanding theater demand by combining booking data for the period 2010–2016 from the sales system of the Royal Danish Theater with volumetric data extracted from the theater's official Facebook Page. In particular, we take into account the different possible relationships between the feedback provided by social media (in terms of 'likes' and comments) and the purchase of tickets by consumers: (1) eWOM influences tickets sale; (2) no causal relationship between eWOM and tickets sale as both reflect unobserved characteristics of the theater production; (3) tickets sale influences eWOM activities; (4) ticket sale influences eWOM which in turn influences ticket sale and so on. The results suggest that only the number of likes, rather than the Facebook comments, is related to the decision to purchase a ticket. In particular, there is a mutual interaction between the number of likes given to posts specifically dedicated to a given production and the number of tickets sold concerning that specific production: eWOM activity (in terms of "like") influences the tickets sale, which in turn generates eWOM activity. With this study, we aim to show how social media data can constitute a new and effective tool for understanding theater demand. [ABSTRACT FROM AUTHOR]

Forest tickets refer to a type of forest resource usufruct certificate characterized by "cooperative operation, quantification of rights and interests, free circulation, and guaranteed dividends". It is an important means to build a market-oriented mechanism for realizing the value of ecological resources. Incomplete information, based on field survey data from thirteen villages in eight townships (towns) in Sanming City, Fujian Province, China, and a binary logit model were used to explore the moderating effects of factors affecting farmers' willingness to participate in forest ticket trading, the heterogeneity of farmers, and social capital. We found the following: In an environment with incomplete information, farmers' willingness to participate in forest ticket trading is influenced by heterogeneity expectations, social capital, government propaganda, and individual family characteristics. There are certain differences in the influencing factors and degree of farmers' willingness to participate in forest ticket trading among different groups of farmers with different levels of education and part-time employment. Social capital can strengthen the positive impact of income expectations and policy sustainability expectations, and alleviate the negative impact of risk expectations. [ABSTRACT FROM AUTHOR]

As social media advertising spending continues to rise, marketers' understanding of how to enhance the effectiveness of these ads must also continue to expand. Utilizing an online experiment and a field study, we test the effect of different formats of Facebook ads (image vs. video) on sports advertising effectiveness (e.g. clicks to purchase tickets). Specifically, this research compares the effect of image ads, video ads, and carousel ads for a Major League Baseball team on page engagement and clicks to purchase game tickets. Vividness and fit theory are both examined as explanations. Results showed that the image ads performed the best in terms of clicks for purchase because of perceived vividness. Interestingly, the video ads only worked best for generating engagement for the social media page itself. Implications for marketing practice and research are provided. [ABSTRACT FROM AUTHOR]

The article presents the discussion on implementation of Asana as a ticketing system for managing e-resource access and troubleshooting at Towson University's Albert S. Cook Library. Topics include growing need for efficient e-resource support, the limitations of traditional methods like email, and the benefits of a dedicated ticketing system for streamlining issue resolution and identifying recurring problems.

Rail ticket allocation is a typical technique of revenue management that the operators determine the quantity of each train tickets allocated to each OD (Origin-Destination) pair. For increasing ticket allocation scheme flexibility and selling more tickets under stochastic demand, rail operators propose OD-shared tickets that are shared by all OD passengers. For avoiding OD-shared tickets are cut off by short-distance OD at early stage which causes long-distance passengers fail to purchase tickets, we integrate OD-shared ticket sales strategy into ticket allocation problem to further utilize OD-shared tickets. We formulate the model to jointly optimize both OD ticket and OD-shared ticket scheme and OD-shared ticket sales strategy. We simulate passenger purchasing process to calculate the ticket sold quantity and nest it in PSO algorithm to solve the model. Numerical experiment results show that considering OD-shared ticket sales strategy effectively improves OD-shared ticket and total ticket revenue by 9.55% and 2.26% respectively. [ABSTRACT FROM AUTHOR]

Copyright of Journal of Hospitality & Tourism Technology is the property of Emerald Publishing Limited and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

In tourist facilities, managing ticket sales can reduce congestion imbalances. This study reports on the results of a pilot experiment conducted at Kaiyukan in Osaka, one of the largest aquariums in Japan. The experiment utilized pre-sale ticket data for controlling admission time intervals, smoothing the number of admissions through dynamic pricing, and predicting visitor numbers. The study reviewed the effectiveness of each of these approaches to alleviate congestion inside Kaiyukan. We then report on a method to predict the number of visitors from the pre-sale conditions of Kaiyukan admission tickets. It was found that setting entry times to 15-minute intervals was most operationally advantageous for the Kaiyukan. Moreover, the behavioral effects induced by variable pricing were more effective when prices were changed based on time slots rather than on a daily basis. Compared to the Holt–Winters' method, we were able to maintain stable prediction accuracy even during consecutive holidays and long school vacation seasons. [ABSTRACT FROM AUTHOR]

Purpose: This paper aims to explore how music festival organisers negotiate diversity and inclusion in marketing and promotion practices through symbolic and social boundaries. Design/methodology/approach: Based on semi-structured interviews with 18 festival organisers in Rotterdam and participant observation with six festival photographers I show that symbolic and social boundaries are employed in three areas: (1) boundaries in festival format (i.e. [partially] free or ticketed), (2) boundaries in distribution partners and technologies and (3) boundaries in promotional content. Findings: Symbolic and social boundaries are intentionally used by festival organisers to build and delineate festival audiences. Implications are drawn on current understandings of the accessibility of music festival spaces, arguing that festival research should move beyond within-space dynamics to grasp the negotiation of diversity and inclusion at festivals more fully. Originality/value: While music festivals are often marketed as celebratory spaces that are "welcoming to everyone", few studies have investigated diversity and inclusion nor marketing and promotion practices at music festivals. This study shows how festival audiences are shaped through marketing and promotion practices. [ABSTRACT FROM AUTHOR]

During development, motor axons are guided toward muscle target by various extrinsic cues including extracellular matrix (ECM) proteins whose identities and cellular source remain poorly characterized. Here, using single-cell RNAseq of sorted GFP+ cells from smyhc1:gfp-injected zebrafish embryos, we unravel the slow muscle progenitors (SMP) pseudotemporal trajectory at the single-cell level and show that differentiating SMPs are a major source of ECM proteins. The SMP core-matrisome was characterized and computationally predicted to form a basement membrane--like structure tailored for motor axon guidance, including basement membrane--associated ECM proteins, as collagen XV-B, one of the earliest core-matrisome gene transcribed in differentiating SMPs and the glycoprotein Tenascin C. To investigate how contact-mediated guidance cues are organized along the motor path to exert their function in vivo, we used microscopy-based methods to analyze and quantify motor axon navigation in tnc and col15a1b knock-out fish. We show that motor axon shape and growth rely on the timely expression of the attractive cue Collagen XV-B that locally provides axons with a permissive soft microenvironment and separately organizes the repulsive cue Tenascin C into a unique functional dual topology. Importantly, bioprinted micropatterns that mimic this in vivo ECM topology were sufficient to drive directional motor axon growth. Our study offers evidence that not only the composition of ECM cues but their topology critically influences motor axon navigation in vertebrates with potential applications in regenerative medicine for peripheral nerve injury as regenerating nerves follow their original path. [ABSTRACT FROM AUTHOR]

The study considers the potential effects of fees on fans when experiencing partitioned pricing (PP). Fans' offer assessment (i.e., perceived value) based on price levels of tickets selected, attribution of fee responsibility to teams, and perceptions of fee reasonableness were examined while controlling for willingness to pay (WTP). Researchers used a 3 (price level) × 2 (low and high fee responsibility) × 2 (low and high perceptions of fee reasonableness) design through an online ticket purchase simulation. Price level and attribution of fee responsibility to teams' profit maximisation strategy did not influence participants' evaluation of the offer. However, those perceiving the fees as reasonable scored higher on perceived value than those sensing surcharges as unreasonable. Findings refute tenants of attribution theory, as consumers' attribution of fee responsibility to teams' profit maximisation strategy did not impact their perceptions of value. The study highlights the need for PP research within sport. [ABSTRACT FROM AUTHOR]

Rail transit is becoming the first choice for passengers thanks to its features of fast speed, punctuality and large capacity. With the continuous increase of passengers, more ticket gates are needed for their entry and exit at the station. However, due to the restraint of the civil construction conditions at the station, it is not possible to add ticket gates on a large scale. This paper studies the technical characteristics of Radio Frequency Identification(RFID), and considers the construction situation of automatic fare collection systems in rail transit. On this basis, it proposes a solution for barrier-free fast ticket checking system in stations based on the RFID and face recognition technologies. The proposed solution can achieve "senseless" entry and exit of subway passengers at the station, by allowing them to enter and leave the station without using the travel card, which improves the quality of passenger service. [ABSTRACT FROM AUTHOR]

Ticket automation plays a crucial role in ensuring the normal operation of IT software systems. One of the key tasks of ticket automation is to assign experts to resolve incoming tickets. However, when facing a large number of tickets, inappropriate expert assignments can result in frequent ticket transfers between experts, leading to time delays and wasted resources. Therefore, it is essential to find an appropriate expert efficiently and effectively with minimal steps. To address this challenge, we propose a sequence-to-sequence-based translation model that is combined with a recurrent recommendation network to recommend suitable experts for tickets. The sequence-to-sequence model transforms the ticket description into the corresponding resolution for capturing the potential and useful features of representing tickets. The recurrent recommendation network recommends the appropriate expert based on the assumption that the previous expert in the recommendation sequence cannot solve the ticket. To evaluate the performance of our proposed model, we conducted experiments on two real-world datasets and compared SSR-TA with several baselines. The experimental results demonstrate that our proposed model outperforms the baselines. [ABSTRACT FROM AUTHOR]

Online consumer reviews have been shown to have a significant impact on the market performance of products. Yet little is known about the role of competing products' online reviews in a dynamic competitive environment. Using field data, we investigate the impacts of online reviews of contemporaneous competing movies on the box office and attendance of a focal movie. The empirical results suggest that the competitor's review rating, which displayed on the same ticketing page with a focal movie, has a negative impact on the economic performance of the focal movie. Interestingly, the competitor's review volume has a negative impact only if its review rating is high. We further examine the heterogeneous effect in focal movies (sequels vs. non-sequels), and find the impacts of competitors' reviews are stronger for non-sequels. Our research can help movie stakeholders optimize their market entry strategies, and provides theoretical implications for the research on online reviews. [ABSTRACT FROM AUTHOR]

Objectives The subject of the study is to examine the functioning of the internet sales systems of Polish regional railway carriers with regard to the obligation to inform about the lowest available fare under Regulation (EU) 2021/782 of the European Parliament and of the Council. Due to the complexity of the fare structure used by carriers, there may be cases in which the cheapest fare on a given route may require making a 'non-standard' purchase: purchasing more than one ticket or a ticket for a route different from the one that will actually be travelled. Material and methods he fare structure of carriers and the operation of sales systems to support the abovementioned "non-standard" ticket purchases were examined. Results The results of the research showed that the sales systems of most carriers do not support the abovementioned 'non-standard' purchases through an automatically generated offer. Nevertheless, such a purchase is technically possible, but only through a user's own request. Conclusions As conclusions from the study, de lege ferenda postulates were formulated regarding the clarification of the very provision on the obligation to inform about the lowest cost contained in the Regulation, as well as the rules for the operation of sales systems and the creation of transport tariffs.

Electronic tickets (e-tickets) are gradually being adopted as a substitute for paper-based tickets to bring convenience to customers, corporations, and governments. However, their adoption faces a number of practical challenges, such as flexibility, privacy, secure storage, and inability to deploy on IoT devices such as smartphones. These concerns motivate the current research on e-ticket systems, which seeks to ensure the unforgeability and authenticity of e-tickets while simultaneously protecting user privacy. Many existing schemes cannot fully satisfy all these requirements. To improve on the current state-of-the-art solutions, this paper constructs a blockchain-enhanced privacy-preserving e-ticket system for IoT devices, dubbed PriTKT, which is based on blockchain, structure-preserving signatures (SPS), unlinkable redactable signatures (URS), and zero-knowledge proofs (ZKP). It supports flexible policy-based ticket purchasing and ensures user unlinkability. According to the data minimization and revealing principle of GDPR, PriTKT empowers users to selectively disclose subsets of (necessary) attributes to sellers as long as the disclosed attributes satisfy ticket purchasing policies. In addition, benefiting from the decentralization and immutability of blockchain, effective detection and efficient tracing of double spending of e-tickets are supported in PriTKT. Considering the impracticality of existing e-tickets schemes with burdensome ZKPs, we replace them with URS/SPS or efficient ZKP to significantly improve the efficiency of ticket issuing and make it suitable for use on smartphones. [ABSTRACT FROM AUTHOR]

Unfixed-seat tickets are one of the supplementary forms of tickets used when the transport capacity of high-speed rail is insufficient; however, the needs of passengers with unfixed-seat tickets are often neglected. To understand the influence of unfixed-seat tickets on passengers' perception of the quality of high-speed rail service, including their satisfaction, this study takes the provision of real-time crowding information (RTCI) as the independent variable and the satisfaction of passengers with unfixed-seat tickets with the quality of the high-speed rail service as the dependent variable, and adds social anxiety as a moderating variable, to construct a model. We conducted experiments and gathered data through questionnaires. The results showed that the implementation of RTCI has a significant impact on the satisfaction levels about high-speed railway service quality. In comparison to scenarios without RTCI or with RTCI failure, successful RTCI implementation can significantly enhance user satisfaction. Additionally, the moderating effect of social anxiety is significant. Perceived satisfaction did not significantly differ for individuals with low social anxiety in the absence of RTCI or in cases where RTCI failed; however, for individuals with high social anxiety, perceived satisfaction was significantly lower when RTCI failed compared to the No-RTCI condition. The potential practical implications of these findings are discussed. [ABSTRACT FROM AUTHOR]

This article critically examines the visual and mediated communication of vice presidential candidate and now vice president, Kamala Harris, and Harris's political surrogates leading up to the 2020 presidential election. As a launching point, we build on our 2016 election retrospective, where we analyzed "Hillary Through Time" and found that political women were not only primed to "take advantage of the democratization of visual rhetorical presentations" but also, political women could challenge normative coverage "through a mediated image of her own making." Fast forward 4 years, we offer such agency through the visual communication of Kamala's campaign-mediated image. Drawing from the philosophy of Susanne K. Langer, we argue that Kamala Harris intentionally advances "artful political communication" as a method for challenging gendered aesthetic tropes of political women; ultimately shifting the narrative of "2 for the price of 1" from deferential to empowered. [ABSTRACT FROM AUTHOR]

Price discrimination has been adopted by an increasing number of tourism attractions to maximize profit. However, the influence of price perception induced by price discrimination on tourists' emotions and their behaviours has been largely ignored by existing literature. To fill the research gap, this study explores the effect of price perception on a tourist's relative deprivation and purchase intention based on the relative deprivation theory. The results indicate that perceived higher prices lead to an increase in relative deprivation, which in turn, discourages tourists from purchasing tickets for tourism attractions. It follows that the reverse is true, i.e. that perceived lower prices lead to a decrease in relative deprivation, encouraging the purchase of tickets for tourism attractions. This study further reveals that high tourism attraction awareness attenuates the relative deprivation of a perceived higher price, while quantitative scarcity message increases the likelihood of the relative deprivation. [ABSTRACT FROM AUTHOR]

One of many "Ticketmaster horror stories" is the ticketing fiasco of the 2022 Taylor Swift tour, with tickets removed from baskets and fans kicked out of the queue, unable to buy tickets. Live Nation Entertainment, the combination of promoter Live Nation and ticketing company Ticketmaster, blamed unexpected demand. But while the company had an incentive to cast blame elsewhere, it also had no reason to care about quality. As a monopolist, it was not subject to a competitive marketplace. It could offer a bad product and not worry about customers fleeing from bots and cyberattacks. Ticketmaster has had control over the ticketing market for decades. And after its merger with Live Nation, the top U.S. entertainment provider, in 2010, its power expanded into promotion, where it has relationships with many of the top artists. Together, the combined company appears to have engaged in multiple antitrust violations. For starters, Ticketmaster harmed ticketing rivals by locking venues into multiyear contracts to take its ticketing services. This is "exclusive dealing." For any venues not part of these arrangements, the company threatened: "You want our artist? You must take our tickets." This is a classic "tying" violation. It engaged in deception when it used "bait-and-switch tactics" in selling tickets to fans that led to a settlement with the Federal Trade Commission (FTC). Putting together all of these--and other--actions presents an overall course of conduct that constitutes monopolization. The typical remedies for antitrust violations lean toward the modest rather than aggressive side. This case is different. The 2010 merger of Ticketmaster and Live Nation required the company to not force venues wishing to book Live Nation artists to use Ticketmaster's ticketing. But there were so many breaches that the consent decree was extended. Given its numerous blatant violations, the company cannot be trusted to undertake actions a court might compel. For that reason, a breakup of Ticketmaster and Live Nation should be the preferred remedy. Taylor Swift fans rightly were upset when Ticketmaster bungled the rollout of tickets for her 2022 tour. We should all be upset. This Article highlights the strong antitrust case against the company and remedy that can fix this. [ABSTRACT FROM AUTHOR]

Due to the overall declining costs of photovoltaic systems, market players in the operation and maintenance sector are under increasing price pressure when offering their services. The automation and standardization of maintenance and failure tickets as well as their statistical and economical evaluation are key to ensure optimal yield and long lifetime. A thorough understanding of typical faults, classified through a standardized taxonomy, can be a pathway of developing location and technology specific decision support, offering cost‐time efficient solutions to reduce component downtime and costs in case of failure appearance. A useful method for this approach is the Cost Priority Number, a methodology to assess technical failures and their economic impact in energy systems. In this work, this method is further improved to be applied to individual use cases to make it useful in the actual operation of PV plants. A standardized ticket taxonomy for the operational phase of PV systems has been developed where more than 35,000 PV systems' tickets have been statistically evaluated, and a fully automated methodology to calculate the cost of individual maintenance tickets has been developed. [ABSTRACT FROM AUTHOR]

PT ABC is one of the companies that provide online ticket-purchasing facilities amidst the rise of the digitalization era. So, companies need to see how application users complain as a form of evaluation and improvement. The rating results given by application users show a score of 3.3 from 172,000 reviews. The review results that will be examined are user reviews from January 2022 to April 1, 2023, which is more or less the last year of user comments. This research aims to form a review group using K-Means Clustering, the Elbow method, TF-IDF weighting, and analysis of review improvement strategies. The Elbow method is used to determine the optimal number of clusters so as not just to use assumptions. The success of the Elbow method in processing categorical data can be supported by assigning weights based on word frequency sequences using TF-IDF. The research analysis results show the formation of 4 clusters, with two tending to have negative sentiment, one neutral sentiment, and one positive sentiment. Mapping is carried out on each cluster to find out the characteristics of each cluster and possible causes of reviews, as well as providing solutions and strategies as a form of improvement. The problem of negative reviews appearing in each review group is different. It can be corrected with the proposed strategies, such as improving the appearance of features at the registration, ordering, and payment stages, adding payment methods, and carrying out regular system maintenance. [ABSTRACT FROM AUTHOR]

Copyright of Revista Poligramas is the property of Universidad del Valle and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Unsheltered persons experiencing homelessness (PEH) encounter many kinds of harm, and it is often unclear what data sources can be leveraged to connect PEH to services. The present study contributes by first examining crime near encampments, and then determining the utility of police tickets to aid outreach to PEH who camp in public spaces. Using Boulder Colorado and Boulder Colorado Police Department data from November 2021 to October 2022, location quotients suggest that crime is approximately three times more concentrated near encampments identified by residents, and seven times more concentrated near encampments identified with police data. Police tickets for outdoor camping were concentrated among a small number of all ticketed persons. People ticketed most camped in the same area multiple times, and had camps established within a small number of geographically proximate locations. Results suggest outreach efforts to specific PEH could be enhanced with police camping ticket geographies, and this supports a coordinated response to homelessness. [ABSTRACT FROM AUTHOR]

This research examines the relationship between dynamic pricing, fair pricing perception, and willingness to buy, and tests the moderating effect of price position. Dynamic pricing strategies and price position were applied as stimuli in a quasi-experimental setting, and 387 undergraduate students were surveyed about their airline ticket buying behaviour. Results show that dynamic pricing has a significant effect on perceived fair pricing and, through this, on the willingness to buy. In addition, the price position moderates the association between a dynamic pricing strategy with a decreasing trend and fair pricing perception. In the case of a relative higher market price, this effect is stronger. This study contributes to the existing literature in this field, as it provides a comprehensive categorization of various forms of dynamic pricing, establishes the conceptual framework of this research field, empirically approves the effects of these subcategories, and identifies the moderating role of price position. [ABSTRACT FROM AUTHOR]

Purpose: This study aims to examine how the partnership between StubHub and MLB affected consumers' perceptions of StubHub. The case of StubHub and MLB was selected based on their partnership history and the reputation of StubHub. Design/methodology/approach: A Qualtrics survey panel was used to collect the survey data. Structural equation modeling was used to analyze the relationships between sponsor congruence, brand equity and purchase intention. Findings: Sponsor congruence plays a significant role in consumers' perceived quality of StubHub. Additionally, brand equity significantly influenced purchase intention. More specifically, brand loyalty was the strongest indicator of intent to purchase tickets from StubHub. Brand loyalty and perceived quality indirectly affected the relationship between sponsor congruence and consumers' purchase intentions of StubHub. Originality/value: Sponsor congruence between secondary ticket markets and sport leagues can provide a competitive advantage, helping create revenue generation and leverage for partnerships. Perceived quality can help facilitate this relationship and increase revenue generation. [ABSTRACT FROM AUTHOR]