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Reliable responses of service chatbots are often achieved by employing retrieval-based methods that restrict answers to a knowledge base comprising predefined question-answer pairs (QA pairs). To accommodate potential variations in how a customer's query may be expressed, it emerges as the favored solution to augment these QA pairs with similar questions that are possibly diverse while remaining semantic consistency. This augmentation task is known as Similar Question Generation (SQG). Traditional methods that heavily rely on human efforts or rule-based techniques suffer from limited diversity or significant semantic deviation from the source question, only capable of producing a finite number of useful questions. To address these limitations, we propose an SQG approach based on Large Language Models (LLMs), capable of producing a substantial number of diverse questions while maintaining semantic consistency to the source QA pair. This is achieved by leveraging LLMs' natural language understanding capability through fine-tuning with specially designed prompts. The experiments conducted on a real customer-service dataset demonstrate that our method surpasses baseline methods by a significant margin in terms of semantic diversity. Human evaluation further confirms that integrating the answer that reflects the customer's intention is crucial for increasing the number of generated questions that meet business requirements.

Text-to-visualization (text-to-vis) models have become valuable tools in the era of big data, enabling users to generate data visualizations and make informed decisions through natural language queries (NLQs). Despite their widespread application, the security vulnerabilities of these models have been largely overlooked. To address this gap, we propose VisPoison, a novel framework designed to identify these vulnerabilities of current text-to-vis models systematically. VisPoison introduces two types of triggers that activate three distinct backdoor attacks, potentially leading to data exposure, misleading visualizations, or denial-of-service (DoS) incidents. The framework features both proactive and passive attack mechanisms: proactive attacks leverage rare-word triggers to access confidential data, while passive attacks, triggered unintentionally by users, exploit a first-word trigger method, causing errors or DoS events in visualizations. Through extensive experiments on both trainable and in-context learning (ICL)-based text-to-vis models, \textit{VisPoison} achieves attack success rates of over 90\%, highlighting the security problem of current text-to-vis models. Additionally, we explore two types of defense mechanisms against these attacks, but the results show that existing countermeasures are insufficient, underscoring the pressing need for more robust security solutions in text-to-vis systems., Comment: 11 pages, 4 figures

With the growing importance of customer service in contemporary business, recognizing the intents behind service dialogues has become essential for the strategic success of enterprises. However, the nature of dialogue data varies significantly across different scenarios, and implementing an intent parser for a specific domain often involves tedious feature engineering and a heavy workload of data labeling. In this paper, we propose a novel Neural-Bayesian Program Learning model named Dialogue-Intent Parser (DI-Parser), which specializes in intent parsing under data-hungry settings and offers promising performance improvements. DI-Parser effectively utilizes data from multiple sources in a "Learning to Learn" manner and harnesses the "wisdom of the crowd" through few-shot learning capabilities on human-annotated datasets. Experimental results demonstrate that DI-Parser outperforms state-of-the-art deep learning models and offers practical advantages for industrial-scale applications.

Understanding the meaning of infant cries is a significant challenge for young parents in caring for their newborns. The presence of background noise and the lack of labeled data present practical challenges in developing systems that can detect crying and analyze its underlying reasons. In this paper, we present a novel data-driven framework, "InfantCryNet," for accomplishing these tasks. To address the issue of data scarcity, we employ pre-trained audio models to incorporate prior knowledge into our model. We propose the use of statistical pooling and multi-head attention pooling techniques to extract features more effectively. Additionally, knowledge distillation and model quantization are applied to enhance model efficiency and reduce the model size, better supporting industrial deployment in mobile devices. Experiments on real-life datasets demonstrate the superior performance of the proposed framework, outperforming state-of-the-art baselines by 4.4% in classification accuracy. The model compression effectively reduces the model size by 7% without compromising performance and by up to 28% with only an 8% decrease in accuracy, offering practical insights for model selection and system design.

Data visualization (DV) is the fundamental and premise tool to improve the efficiency in conveying the insights behind the big data, which has been widely accepted in existing data-driven world. Task automation in DV, such as converting natural language queries to visualizations (i.e., text-to-vis), generating explanations from visualizations (i.e., vis-to-text), answering DV-related questions in free form (i.e. FeVisQA), and explicating tabular data (i.e., table-to-text), is vital for advancing the field. Despite their potential, the application of pre-trained language models (PLMs) like T5 and BERT in DV has been limited by high costs and challenges in handling cross-modal information, leading to few studies on PLMs for DV. We introduce \textbf{DataVisT5}, a novel PLM tailored for DV that enhances the T5 architecture through a hybrid objective pre-training and multi-task fine-tuning strategy, integrating text and DV datasets to effectively interpret cross-modal semantics. Extensive evaluations on public datasets show that DataVisT5 consistently outperforms current state-of-the-art models on various DV-related tasks. We anticipate that DataVisT5 will not only inspire further research on vertical PLMs but also expand the range of applications for PLMs.

In the context of real-world applications, leveraging large language models (LLMs) for domain-specific tasks often faces two major challenges: domain-specific knowledge privacy and constrained resources. To address these issues, we propose PDSS, a privacy-preserving framework for step-by-step distillation of LLMs. PDSS works on a server-client architecture, wherein client transmits perturbed prompts to the server's LLM for rationale generation. The generated rationales are then decoded by the client and used to enrich the training of task-specific small language model(SLM) within a multi-task learning paradigm. PDSS introduces two privacy protection strategies: the Exponential Mechanism Strategy and the Encoder-Decoder Strategy, balancing prompt privacy and rationale usability. Experiments demonstrate the effectiveness of PDSS in various text generation tasks, enabling the training of task-specific SLM with enhanced performance while prioritizing data privacy protection.

Recent research in federated large language models (LLMs) has primarily focused on enabling clients to fine-tune their locally deployed homogeneous LLMs collaboratively or on transferring knowledge from server-based LLMs to small language models (SLMs) at downstream clients. However, a significant gap remains in the simultaneous mutual enhancement of both the server's LLM and clients' SLMs. To bridge this gap, we propose FedMKT, a parameter-efficient federated mutual knowledge transfer framework for large and small language models. This framework is designed to adaptively transfer knowledge from the server's LLM to clients' SLMs while concurrently enriching the LLM with clients' unique domain insights. We facilitate token alignment using minimum edit distance (MinED) and then selective mutual knowledge transfer between client-side SLMs and a server-side LLM, aiming to collectively enhance their performance. Through extensive experiments across three distinct scenarios, we evaluate the effectiveness of FedMKT using various public LLMs and SLMs on a range of NLP text generation tasks. Empirical results demonstrate that FedMKT simultaneously boosts the performance of both LLMs and SLMs.

Text-to-Vis is an emerging task in the natural language processing (NLP) area that aims to automatically generate data visualizations from natural language questions (NLQs). Despite their progress, existing text-to-vis models often heavily rely on lexical matching between words in the questions and tokens in data schemas. This overreliance on lexical matching may lead to a diminished level of model robustness against input variations. In this study, we thoroughly examine the robustness of current text-to-vis models, an area that has not previously been explored. In particular, we construct the first robustness dataset nvBench-Rob, which contains diverse lexical and phrasal variations based on the original text-to-vis benchmark nvBench. Then, we found that the performance of existing text-to-vis models on this new dataset dramatically drops, implying that these methods exhibit inadequate robustness overall. Finally, we propose a novel framework based on Retrieval-Augmented Generation (RAG) technique, named GRED, specifically designed to address input perturbations in these two variants. The framework consists of three parts: NLQ-Retrieval Generator, Visualization Query-Retrieval Retuner and Annotation-based Debugger, which are used to tackle the challenges posed by natural language variants, programming style differences and data schema variants, respectively. Extensive experimental evaluations show that, compared to the state-of-the-art model RGVisNet in the Text-to-Vis field, GRED performs better in terms of model robustness, with a 32% increase in accuracy on the proposed nvBench-Rob dataset.

Entity resolution, which involves identifying and merging records that refer to the same real-world entity, is a crucial task in areas like Web data integration. This importance is underscored by the presence of numerous duplicated and multi-version data resources on the Web. However, achieving high-quality entity resolution typically demands significant effort. The advent of Large Language Models (LLMs) like GPT-4 has demonstrated advanced linguistic capabilities, which can be a new paradigm for this task. In this paper, we propose a demonstration system named BoostER that examines the possibility of leveraging LLMs in the entity resolution process, revealing advantages in both easy deployment and low cost. Our approach optimally selects a set of matching questions and poses them to LLMs for verification, then refines the distribution of entity resolution results with the response of LLMs. This offers promising prospects to achieve a high-quality entity resolution result for real-world applications, especially to individuals or small companies without the need for extensive model training or significant financial investment., Comment: 4 pages, 3 figures, The Web Conf 2024 - WWW'24

Data visualization (DV) systems are increasingly recognized for their profound capability to uncover insights from vast datasets, gaining attention across both industry and academia. Crafting data queries is an essential process within certain declarative visualization languages (DVLs, e.g., Vega-Lite, EChart.). The evolution of natural language processing (NLP) technologies has streamlined the use of natural language interfaces to visualize tabular data, offering a more accessible and intuitive user experience. However, current methods for converting natural language questions into data visualization queries, such as Seq2Vis, ncNet, and RGVisNet, despite utilizing complex neural network architectures, still fall short of expectations and have great room for improvement. Large language models (LLMs) such as ChatGPT and GPT-4, have established new benchmarks in a variety of NLP tasks, fundamentally altering the landscape of the field. Inspired by these advancements, we introduce a novel framework, Prompt4Vis, leveraging LLMs and in-context learning to enhance the performance of generating data visualization from natural language. Prompt4Vis comprises two key components: (1) a multi-objective example mining module, designed to find out the truly effective examples that strengthen the LLM's in-context learning capabilities for text-to-vis; (2) a schema filtering module, which is proposed to simplify the schema of the database. Extensive experiments through 5-fold cross-validation on the NVBench dataset demonstrate the superiority of Prompt4Vis, which notably surpasses the state-of-the-art (SOTA) RGVisNet by approximately 35.9% and 71.3% on dev and test sets, respectively. To the best of our knowledge, Prompt4Vis is the first work that introduces in-context learning into the text-to-vis for generating data visualization queries.

Entity resolution, the task of identifying and merging records that refer to the same real-world entity, is crucial in sectors like e-commerce, healthcare, and law enforcement. Large Language Models (LLMs) introduce an innovative approach to this task, capitalizing on their advanced linguistic capabilities and a ``pay-as-you-go'' model that provides significant advantages to those without extensive data science expertise. However, current LLMs are costly due to per-API request billing. Existing methods often either lack quality or become prohibitively expensive at scale. To address these problems, we propose an uncertainty reduction framework using LLMs to improve entity resolution results. We first initialize possible partitions of the entity cluster, refer to the same entity, and define the uncertainty of the result. Then, we reduce the uncertainty by selecting a few valuable matching questions for LLM verification. Upon receiving the answers, we update the probability distribution of the possible partitions. To further reduce costs, we design an efficient algorithm to judiciously select the most valuable matching pairs to query. Additionally, we create error-tolerant techniques to handle LLM mistakes and a dynamic adjustment method to reach truly correct partitions. Experimental results show that our method is efficient and effective, offering promising applications in real-world tasks., Comment: 9 pages, preprint under review

The emergence of natural language processing has revolutionized the way users interact with tabular data, enabling a shift from traditional query languages and manual plotting to more intuitive, language-based interfaces. The rise of large language models (LLMs) such as ChatGPT and its successors has further advanced this field, opening new avenues for natural language processing techniques. This survey presents a comprehensive overview of natural language interfaces for tabular data querying and visualization, which allow users to interact with data using natural language queries. We introduce the fundamental concepts and techniques underlying these interfaces with a particular emphasis on semantic parsing, the key technology facilitating the translation from natural language to SQL queries or data visualization commands. We then delve into the recent advancements in Text-to-SQL and Text-to-Vis problems from the perspectives of datasets, methodologies, metrics, and system designs. This includes a deep dive into the influence of LLMs, highlighting their strengths, limitations, and potential for future improvements. Through this survey, we aim to provide a roadmap for researchers and practitioners interested in developing and applying natural language interfaces for data interaction in the era of large language models., Comment: 20 pages, 4 figures, 5 tables. Accepted by IEEE TKDE

The springing up of Large Language Models (LLMs) has shifted the community from single-task-orientated natural language processing (NLP) research to a holistic end-to-end multi-task learning paradigm. Along this line of research endeavors in the area, LLM-based prompting methods have attracted much attention, partially due to the technological advantages brought by prompt engineering (PE) as well as the underlying NLP principles disclosed by various prompting methods. Traditional supervised learning usually requires training a model based on labeled data and then making predictions. In contrast, PE methods directly use the powerful capabilities of existing LLMs (i.e., GPT-3 and GPT-4) via composing appropriate prompts, especially under few-shot or zero-shot scenarios. Facing the abundance of studies related to the prompting and the ever-evolving nature of this field, this article aims to (i) illustrate a novel perspective to review existing PE methods, within the well-established communication theory framework; (ii) facilitate a better/deeper understanding of developing trends of existing PE methods used in four typical tasks; (iii) shed light on promising research directions for future PE methods.

Data visualization has emerged as an effective tool for getting insights from massive datasets. Due to the hardness of manipulating the programming languages of data visualization, automatic data visualization generation from natural languages (Text-to-Vis) is becoming increasingly popular. Despite the plethora of research effort on the English Text-to-Vis, studies have yet to be conducted on data visualization generation from questions in Chinese. Motivated by this, we propose a Chinese Text-to-Vis dataset in the paper and demonstrate our first attempt to tackle this problem. Our model integrates multilingual BERT as the encoder, boosts the cross-lingual ability, and infuses the $n$-gram information into our word representation learning. Our experimental results show that our dataset is challenging and deserves further research.

Data visualization (DV) has become the prevailing tool in the market due to its effectiveness into illustrating insights in vast amounts of data. To lower the barrier of using DVs, automatic DV tasks, such as natural language question (NLQ) to visualization translation (formally called text-to-vis), have been investigated in the research community. However, text-to-vis assumes the NLQ to be well-organized and expressed in a single sentence. However, in real-world settings, complex DV is needed through consecutive exchanges between the DV system and the users. In this paper, we propose a new task named CoVis, short for Conversational text-to-Visualization, aiming at constructing DVs through a series of interactions between users and the system. Since it is the task which has not been studied in the literature, we first build a benchmark dataset named Dial-NVBench, including dialogue sessions with a sequence of queries from a user and responses from the system. Then, we propose a multi-modal neural network named MMCoVisNet to answer these DV-related queries. In particular, MMCoVisNet first fully understands the dialogue context and determines the corresponding responses. Then, it uses adaptive decoders to provide the appropriate replies: (i) a straightforward text decoder is used to produce general responses, (ii) an SQL-form decoder is applied to synthesize data querying responses, and (iii) a DV-form decoder tries to construct the appropriate DVs. We comparatively evaluate MMCoVisNet with other baselines over our proposed benchmark dataset. Experimental results validate that MMCoVisNet performs better than existing baselines and achieves a state-of-the-art performance.

Speech-based inputs have been gaining significant momentum with the popularity of smartphones and tablets in our daily lives, since voice is the most easiest and efficient way for human-computer interaction. This paper works towards designing more effective speech-based interfaces to query the structured data in relational databases. We first identify a new task named Speech-to-SQL, which aims to understand the information conveyed by human speech and directly translate it into structured query language (SQL) statements. A naive solution to this problem can work in a cascaded manner, that is, an automatic speech recognition (ASR) component followed by a text-to-SQL component. However, it requires a high-quality ASR system and also suffers from the error compounding problem between the two components, resulting in limited performance. To handle these challenges, we further propose a novel end-to-end neural architecture named SpeechSQLNet to directly translate human speech into SQL queries without an external ASR step. SpeechSQLNet has the advantage of making full use of the rich linguistic information presented in speech. To the best of our knowledge, this is the first attempt to directly synthesize SQL based on arbitrary natural language questions, rather than a natural language-based version of SQL or its variants with a limited SQL grammar. To validate the effectiveness of the proposed problem and model, we further construct a dataset named SpeechQL, by piggybacking the widely-used text-to-SQL datasets. Extensive experimental evaluations on this dataset show that SpeechSQLNet can directly synthesize high-quality SQL queries from human speech, outperforming various competitive counterparts as well as the cascaded methods in terms of exact match accuracies.

Modern Automatic Speech Recognition (ASR) systems primarily rely on scores from an Acoustic Model (AM) and a Language Model (LM) to rescore the N-best lists. With the abundance of recent natural language processing advances, the information utilized by current ASR for evaluating the linguistic and semantic legitimacy of the N-best hypotheses is rather limited. In this paper, we propose a novel Learning-to-Rescore (L2RS) mechanism, which is specialized for utilizing a wide range of textual information from the state-of-the-art NLP models and automatically deciding their weights to rescore the N-best lists for ASR systems. Specifically, we incorporate features including BERT sentence embedding, topic vector, and perplexity scores produced by n-gram LM, topic modeling LM, BERT LM and RNNLM to train a rescoring model. We conduct extensive experiments based on a public dataset, and experimental results show that L2RS outperforms not only traditional rescoring methods but also its deep neural network counterparts by a substantial improvement of 20.67% in terms of NDCG@10. L2RS paves the way for developing more effective rescoring models for ASR., Comment: 5 pages, 3 figures

In open-domain dialogue systems, generative approaches have attracted much attention for response generation. However, existing methods are heavily plagued by generating safe responses and unnatural responses. To alleviate these two problems, we propose a novel framework named Dual Adversarial Learning (DAL) for high-quality response generation. DAL is the first work to innovatively utilizes the duality between query generation and response generation to avoid safe responses and increase the diversity of the generated responses. Additionally, DAL uses adversarial learning to mimic human judges and guides the system to generate natural responses. Experimental results demonstrate that DAL effectively improves both diversity and overall quality of the generated responses. DAL outperforms the state-of-the-art methods regarding automatic metrics and human evaluations., Comment: 10 pages, published on NeuralGen workshop at NAACL 2019

In the last decade, a variety of topic models have been proposed for text engineering. However, except Probabilistic Latent Semantic Analysis (PLSA) and Latent Dirichlet Allocation (LDA), most of existing topic models are seldom applied or considered in industrial scenarios. This phenomenon is caused by the fact that there are very few convenient tools to support these topic models so far. Intimidated by the demanding expertise and labor of designing and implementing parameter inference algorithms, software engineers are prone to simply resort to PLSA/LDA, without considering whether it is proper for their problem at hand or not. In this paper, we propose a configurable topic modeling framework named Familia, in order to bridge the huge gap between academic research fruits and current industrial practice. Familia supports an important line of topic models that are widely applicable in text engineering scenarios. In order to relieve burdens of software engineers without knowledge of Bayesian networks, Familia is able to conduct automatic parameter inference for a variety of topic models. Simply through changing the data organization of Familia, software engineers are able to easily explore a broad spectrum of existing topic models or even design their own topic models, and find the one that best suits the problem at hand. With its superior extendability, Familia has a novel sampling mechanism that strikes balance between effectiveness and efficiency of parameter inference. Furthermore, Familia is essentially a big topic modeling framework that supports parallel parameter inference and distributed parameter storage. The utilities and necessity of Familia are demonstrated in real-life industrial applications. Familia would significantly enlarge software engineers' arsenal of topic models and pave the way for utilizing highly customized topic models in real-life problems., Comment: 21 pages, 15 figures