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Providing experienced and skilled people at all levels in the printing business are essential elements to building a business model that can help business performance towards global standards. The global printing industry issue is always related to print quality and productivity, moreover as a priority in achieving customer satisfaction. The issues of quality and productivity are relevant to be addressed to determine the survival of commercial printers. This study explored the Senior Managers and the owner of the companies in Malaysia Small and Medium Printing enterprises' perspective on quality management implementation. This research focuses on SME commercial printers in Malaysia and ten Senior Managers and the owner of the companies have been interviewed. This empirical study derived on three main categories, including the advantages and challenges of implementing quality management and the strategies adopted in sustaining it. Keywords: Management; commercial printing; challenge and strategy eISSN: 2398-4287 © 2022. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BYNC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia. DOI: https://doi.org/10.21834/ebpj.v7iSI7%20(Special%20Issue).3830

This paper discussed the implications of e-books on print-book industry. The discussion was based on various sources of secondary data. The prominence of e-books has prompted publishers to reconsider their distribution channels. Although print books will probably remain to exist in book industry, publishers and printers need to understand the current market changes and adapt the best way to deliver the content to readers.

Polymers and organic materials that are exposed to sunlight undergo photooxidation, which leads to deterioration of their physical properties. To allow adequate performance under outdoor conditions, synthetic polymers require additives such as antioxidants and UV absorbers. A major problem with optimising polymer formulations to maximise their working lifetime is that accelerated weathering tests are empirical. The conditions differ significantly from real weathering situations, and samples require lengthy irradiation times. No degradation may be apparent in the early stages of exposure, although this is when products such as hydroperoxides are formed which later cause acceleration of oxidation. A far simpler way of quantifying the number of free radicals in organic materials is by measuring chemiluminescence (CL) emission. Most polymers emit CL when they undergo oxidative degradation, and it originates from the bimolecular reaction of macroperoxy radicals which creates an excited carbonyl. The reaction has a very low quantum yield (10−8−10−5), but highly sensitive photon counters make CL detection from most polymers straightforward. CL is already used extensively to study the thermal degradation of polymers, but photo-induced chemiluminescence (PICL) has been largely neglected.

This paper focuses on the overview of the book printing and publishing industry in Malaysia. The book printing and publishing industry is facing challenges as the e-books are becoming increasingly significant to the young readers. Both e-books and digital printing have significant advantages in many aspects. The impacts of e-books and digital printing on the printing and publishing industry are also discussed. Issues which may encountered by book printers and publishers due to trend changes during the migration from print to electronic publishing are also addressed.