1. Needs-gap analysis on culturally and linguistically diverse grandparent carers' 'hidden issues': a quality improvement project.
- Author
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Sepulveda, Mercedes, Henderson, Saras, Farrell, Dana, and Heuft, Gaby
- Subjects
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CAREGIVERS , *CHILD care , *FOCUS groups , *GRANDPARENTS , *HEALTH services accessibility , *LANGUAGE & languages , *MEDICAL personnel , *NEEDS assessment , *CULTURAL pluralism , *QUALITY assurance , *QUESTIONNAIRES , *TECHNOLOGY , *TRANSPORTATION , *QUALITATIVE research , *SOCIAL support , *ACCESS to information , *THEMATIC analysis , *CULTURAL competence , *DESCRIPTIVE statistics - Abstract
In Australia, a significant number of culturally and linguistically diverse (CALD) grandparents are sole carers for their grandchildren. Available information on the impact of caring on CALD grandparents and the ability of service providers to respond to their needs is limited. Our needs-gap analysis quality improvement project aimed to uncover 'hidden issues' for CALD grandparent carers so that services can be improved. One hundred service providers, such as community and aged-care services, child and/or grandparent support services and CALD-specific services, were approached using six structured questions. Six consultative forums on the caring role, issues encountered, and what needed to be done, were conducted with African, Asian, Spanish, Middle Eastern, European, Pacific Island andMaori grandparent carers in Queensland. The data were qualitatively analysed. Six themes emerged: 1) service provider and grandparent carer perception that there was limited research on CALD grandparents; 2) inadequate legal and financial support; 3) barriers to accessing information; 4) lack of childcare options; 5) transport difficulties; and 6) inadequate technological skills. Our findings provide insight to health service providers on the 'hidden issues' so that they can better assist CALD grandparent carers by improving access to relevant information, referrals and resources. [ABSTRACT FROM AUTHOR]
- Published
- 2016
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