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Social science NLP tasks, such as emotion or humor detection, are required to capture the semantics along with the implicit pragmatics from text, often with limited amounts of training data. Instruction tuning has been shown to improve the many capabilities of large language models (LLMs) such as commonsense reasoning, reading comprehension, and computer programming. However, little is known about the effectiveness of instruction tuning on the social domain where implicit pragmatic cues are often needed to be captured. We explore the use of instruction tuning for social science NLP tasks and introduce Socialite-Llama -- an open-source, instruction-tuned Llama. On a suite of 20 social science tasks, Socialite-Llama improves upon the performance of Llama as well as matches or improves upon the performance of a state-of-the-art, multi-task finetuned model on a majority of them. Further, Socialite-Llama also leads to improvement on 5 out of 6 related social tasks as compared to Llama, suggesting instruction tuning can lead to generalized social understanding. All resources including our code, model and dataset can be found through bit.ly/socialitellama., Comment: Short paper accepted to EACL 2024. 4 pgs, 2 tables

Pre-trained language models consider the context of neighboring words and documents but lack any author context of the human generating the text. However, language depends on the author's states, traits, social, situational, and environmental attributes, collectively referred to as human context (Soni et al., 2024). Human-centered natural language processing requires incorporating human context into language models. Currently, two methods exist: pre-training with 1) group-wise attributes (e.g., over-45-year-olds) or 2) individual traits. Group attributes are simple but coarse -- not all 45-year-olds write the same way -- while individual traits allow for more personalized representations, but require more complex modeling and data. It is unclear which approach benefits what tasks. We compare pre-training models with human context via 1) group attributes, 2) individual users, and 3) a combined approach on five user- and document-level tasks. Our results show that there is no best approach, but that human-centered language modeling holds avenues for different methods.

Mental health issues differ widely among individuals, with varied signs and symptoms. Recently, language-based assessments have shown promise in capturing this diversity, but they require a substantial sample of words per person for accuracy. This work introduces the task of Adaptive Language-Based Assessment ALBA, which involves adaptively ordering questions while also scoring an individual's latent psychological trait using limited language responses to previous questions. To this end, we develop adaptive testing methods under two psychometric measurement theories: Classical Test Theory and Item Response Theory. We empirically evaluate ordering and scoring strategies, organizing into two new methods: a semi-supervised item response theory-based method ALIRT and a supervised Actor-Critic model. While we found both methods to improve over non-adaptive baselines, We found ALIRT to be the most accurate and scalable, achieving the highest accuracy with fewer questions (e.g., Pearson r ~ 0.93 after only 3 questions as compared to typically needing at least 7 questions). In general, adaptive language-based assessments of depression and anxiety were able to utilize a smaller sample of language without compromising validity or large computational costs.

As research in human-centered NLP advances, there is a growing recognition of the importance of incorporating human and social factors into NLP models. At the same time, our NLP systems have become heavily reliant on LLMs, most of which do not model authors. To build NLP systems that can truly understand human language, we must better integrate human contexts into LLMs. This brings to the fore a range of design considerations and challenges in terms of what human aspects to capture, how to represent them, and what modeling strategies to pursue. To address these, we advocate for three positions toward creating large human language models (LHLMs) using concepts from psychological and behavioral sciences: First, LM training should include the human context. Second, LHLMs should recognize that people are more than their group(s). Third, LHLMs should be able to account for the dynamic and temporally-dependent nature of the human context. We refer to relevant advances and present open challenges that need to be addressed and their possible solutions in realizing these goals.

Very large language models (LLMs) perform extremely well on a spectrum of NLP tasks in a zero-shot setting. However, little is known about their performance on human-level NLP problems which rely on understanding psychological concepts, such as assessing personality traits. In this work, we investigate the zero-shot ability of GPT-3 to estimate the Big 5 personality traits from users' social media posts. Through a set of systematic experiments, we find that zero-shot GPT-3 performance is somewhat close to an existing pre-trained SotA for broad classification upon injecting knowledge about the trait in the prompts. However, when prompted to provide fine-grained classification, its performance drops to close to a simple most frequent class (MFC) baseline. We further analyze where GPT-3 performs better, as well as worse, than a pretrained lexical model, illustrating systematic errors that suggest ways to improve LLMs on human-level NLP tasks., Comment: Short Paper (5 pages), Accepted to (WASSA) 13th Workshop on Computational Approaches to Subjectivity, Sentiment & Social Media Analysis at ACL 2023

We present metrics for evaluating dialog systems through a psychologically-grounded "human" lens in which conversational agents express a diversity of both states (e.g., emotion) and traits (e.g., personality), just as people do. We present five interpretable metrics from established psychology that are fundamental to human communication and relationships: emotional entropy, linguistic style and emotion matching, agreeableness, and empathy. These metrics can be applied (1) across dialogs and (2) on turns within dialogs. The psychological metrics are compared against seven state-of-the-art traditional metrics (e.g., BARTScore and BLEURT) on seven standard dialog system data sets. We also introduce a novel data set, the Three Bot Dialog Evaluation Corpus, which consists of annotated conversations from ChatGPT, GPT-3, and BlenderBot. We demonstrate that our proposed metrics offer novel information; they are uncorrelated with traditional metrics, can be used to meaningfully compare dialog systems, and lead to increased accuracy (beyond existing traditional metrics) in predicting crowd-sourced dialog judgements. The interpretability and unique signal of our psychological metrics make them a valuable tool for evaluating and improving dialog systems.

While transformer-based systems have enabled greater accuracies with fewer training examples, data acquisition obstacles still persist for rare-class tasks -- when the class label is very infrequent (e.g. < 5% of samples). Active learning has in general been proposed to alleviate such challenges, but choice of selection strategy, the criteria by which rare-class examples are chosen, has not been systematically evaluated. Further, transformers enable iterative transfer-learning approaches. We propose and investigate transfer- and active learning solutions to the rare class problem of dissonance detection through utilizing models trained on closely related tasks and the evaluation of acquisition strategies, including a proposed probability-of-rare-class (PRC) approach. We perform these experiments for a specific rare class problem: collecting language samples of cognitive dissonance from social media. We find that PRC is a simple and effective strategy to guide annotations and ultimately improve model accuracy while transfer-learning in a specific order can improve the cold-start performance of the learner but does not benefit iterations of active learning.

Compared to physical health, population mental health measurement in the U.S. is very coarse-grained. Currently, in the largest population surveys, such as those carried out by the Centers for Disease Control or Gallup, mental health is only broadly captured through "mentally unhealthy days" or "sadness", and limited to relatively infrequent state or metropolitan estimates. Through the large scale analysis of social media data, robust estimation of population mental health is feasible at much higher resolutions, up to weekly estimates for counties. In the present work, we validate a pipeline that uses a sample of 1.2 billion Tweets from 2 million geo-located users to estimate mental health changes for the two leading mental health conditions, depression and anxiety. We find moderate to large associations between the language-based mental health assessments and survey scores from Gallup for multiple levels of granularity, down to the county-week (fixed effects $\beta = .25$ to $1.58$; $p<.001$). Language-based assessment allows for the cost-effective and scalable monitoring of population mental health at weekly time scales. Such spatially fine-grained time series are well suited to monitor effects of societal events and policies as well as enable quasi-experimental study designs in population health and other disciplines. Beyond mental health in the U.S., this method generalizes to a broad set of psychological outcomes and allows for community measurement in under-resourced settings where no traditional survey measures - but social media data - are available., Comment: 9 pages, 7 figures, pre-print

Natural language is generated by people, yet traditional language modeling views words or documents as if generated independently. Here, we propose human language modeling (HuLM), a hierarchical extension to the language modeling problem whereby a human-level exists to connect sequences of documents (e.g. social media messages) and capture the notion that human language is moderated by changing human states. We introduce, HaRT, a large-scale transformer model for the HuLM task, pre-trained on approximately 100,000 social media users, and demonstrate its effectiveness in terms of both language modeling (perplexity) for social media and fine-tuning for 4 downstream tasks spanning document- and user-levels: stance detection, sentiment classification, age estimation, and personality assessment. Results on all tasks meet or surpass the current state-of-the-art.

Recent works have demonstrated ability to assess aspects of mental health from personal discourse. At the same time, pre-trained contextual word embedding models have grown to dominate much of NLP but little is known empirically on how to best apply them for mental health assessment. Using degree of depression as a case study, we do an empirical analysis on which off-the-shelf language model, individual layers, and combinations of layers seem most promising when applied to human-level NLP tasks. Notably, we find RoBERTa most effective and, despite the standard in past work suggesting the second-to-last or concatenation of the last 4 layers, we find layer 19 (sixth-to last) is at least as good as layer 23 when using 1 layer. Further, when using multiple layers, distributing them across the second half (i.e. Layers 12+), rather than last 4, of the 24 layers yielded the most accurate results.

Much of natural language processing is focused on leveraging large capacity language models, typically trained over single messages with a task of predicting one or more tokens. However, modeling human language at higher-levels of context (i.e., sequences of messages) is under-explored. In stance detection and other social media tasks where the goal is to predict an attribute of a message, we have contextual data that is loosely semantically connected by authorship. Here, we introduce Message-Level Transformer (MeLT) -- a hierarchical message-encoder pre-trained over Twitter and applied to the task of stance prediction. We focus on stance prediction as a task benefiting from knowing the context of the message (i.e., the sequence of previous messages). The model is trained using a variant of masked-language modeling; where instead of predicting tokens, it seeks to generate an entire masked (aggregated) message vector via reconstruction loss. We find that applying this pre-trained masked message-level transformer to the downstream task of stance detection achieves F1 performance of 67%.

How much information do NLP tasks really need from a transformer's attention mechanism at application-time (inference)? From recent work, we know that there is sparsity in transformers and that the floating-points within its computation can be discretized to fewer values with minimal loss to task accuracies. However, this requires retraining or even creating entirely new models, both of which can be expensive and carbon-emitting. Focused on optimizations that do not require training, we systematically study the full range of typical attention values necessary. This informs the design of an inference-time quantization technique using both pruning and log-scaled mapping which produces only a few (e.g. $2^3$) unique values. Over the tasks of question answering and sentiment analysis, we find nearly 80% of attention values can be pruned to zeros with minimal ($< 1.0\%$) relative loss in accuracy. We use this pruning technique in conjunction with quantizing the attention values to only a 3-bit format, without retraining, resulting in only a 0.8% accuracy reduction on question answering with fine-tuned RoBERTa.

In human-level NLP tasks, such as predicting mental health, personality, or demographics, the number of observations is often smaller than the standard 768+ hidden state sizes of each layer within modern transformer-based language models, limiting the ability to effectively leverage transformers. Here, we provide a systematic study on the role of dimension reduction methods (principal components analysis, factorization techniques, or multi-layer auto-encoders) as well as the dimensionality of embedding vectors and sample sizes as a function of predictive performance. We first find that fine-tuning large models with a limited amount of data pose a significant difficulty which can be overcome with a pre-trained dimension reduction regime. RoBERTa consistently achieves top performance in human-level tasks, with PCA giving benefit over other reduction methods in better handling users that write longer texts. Finally, we observe that a majority of the tasks achieve results comparable to the best performance with just $\frac{1}{12}$ of the embedding dimensions., Comment: 2021 Annual Conference of the North American Chapter of the Association for Computational Linguistics (NAACL-HLT)

Discourse relations are typically modeled as a discrete class that characterizes the relation between segments of text (e.g. causal explanations, expansions). However, such predefined discrete classes limits the universe of potential relationships and their nuanced differences. Analogous to contextual word embeddings, we propose representing discourse relations as points in high dimensional continuous space. However, unlike words, discourse relations often have no surface form (relations are between two segments, often with no word or phrase in that gap) which presents a challenge for existing embedding techniques. We present a novel method for automatically creating discourse relation embeddings (DiscRE), addressing the embedding challenge through a weakly supervised, multitask approach to learn diverse and nuanced relations between discourse segments in social media. Results show DiscRE can: (1) obtain the best performance on Twitter discourse relation classification task (macro F1=0.76) (2) improve the state of the art in social media causality prediction (from F1=.79 to .81), (3) perform beyond modern sentence and contextual word embeddings at traditional discourse relation classification, and (4) capture novel nuanced relations (e.g. relations semantically at the intersection of causal explanations and counterfactuals)., Comment: Published in EMNLP 2022 UM-IoS

Background: Oral histories from 9/11 responders to the World Trade Center (WTC) attacks provide rich narratives about distress and resilience. Artificial Intelligence (AI) models promise to detect psychopathology in natural language, but they have been evaluated primarily in non-clinical settings using social media. This study sought to test the ability of AI-based language assessments to predict PTSD symptom trajectories among responders. Methods: Participants were 124 responders whose health was monitored at the Stony Brook WTC Health and Wellness Program who completed oral history interviews about their initial WTC experiences. PTSD symptom severity was measured longitudinally using the PTSD Checklist (PCL) for up to 7 years post-interview. AI-based indicators were computed for depression, anxiety, neuroticism, and extraversion along with dictionary-based measures of linguistic and interpersonal style. Linear regression and multilevel models estimated associations of AI indicators with concurrent and subsequent PTSD symptom severity (significance adjusted by false discovery rate). Results: Cross-sectionally, greater depressive language (beta=0.32; p=0.043) and first-person singular usage (beta=0.31; p=0.044) were associated with increased symptom severity. Longitudinally, anxious language predicted future worsening in PCL scores (beta=0.31; p=0.031), whereas first-person plural usage (beta=-0.37; p=0.007) and longer words usage (beta=-0.36; p=0.007) predicted improvement. Conclusions: This is the first study to demonstrate the value of AI in understanding PTSD in a vulnerable population. Future studies should extend this application to other trauma exposures and to other demographic groups, especially under-represented minorities., Comment: 20 pages, 2 figures

In this paper, we present an iterative graph-based approach for the detection of symptoms of COVID-19, the pathology of which seems to be evolving. More generally, the method can be applied to finding context-specific words and texts (e.g. symptom mentions) in large imbalanced corpora (e.g. all tweets mentioning #COVID-19). Given the novelty of COVID-19, we also test if the proposed approach generalizes to the problem of detecting Adverse Drug Reaction (ADR). We find that the approach applied to Twitter data can detect symptom mentions substantially before being reported by the Centers for Disease Control (CDC)., Comment: In proceedings of EMNLP 2020 (Empirical Methods in NLP) workshop on COVID-19

While most mortality rates have decreased in the US, maternal mortality has increased and is among the highest of any OECD nation. Extensive public health research is ongoing to better understand the characteristics of communities with relatively high or low rates. In this work, we explore the role that social media language can play in providing insights into such community characteristics. Analyzing pregnancy-related tweets generated in US counties, we reveal a diverse set of latent topics including Morning Sickness, Celebrity Pregnancies, and Abortion Rights. We find that rates of mentioning these topics on Twitter predicts maternal mortality rates with higher accuracy than standard socioeconomic and risk variables such as income, race, and access to health-care, holding even after reducing the analysis to six topics chosen for their interpretability and connections to known risk factors. We then investigate psychological dimensions of community language, finding the use of less trustful, more stressed, and more negative affective language is significantly associated with higher mortality rates, while trust and negative affect also explain a significant portion of racial disparities in maternal mortality. We discuss the potential for these insights to inform actionable health interventions at the community-level., Comment: In Proceedings of The Web Conference 2020(WWW '20)

Social media is increasingly used for large-scale population predictions, such as estimating community health statistics. However, social media users are not typically a representative sample of the intended population -- a "selection bias". Within the social sciences, such a bias is typically addressed with restratification techniques, where observations are reweighted according to how under- or over-sampled their socio-demographic groups are. Yet, restratifaction is rarely evaluated for improving prediction. In this two-part study, we first evaluate standard, "out-of-the-box" restratification techniques, finding they provide no improvement and often even degraded prediction accuracies across four tasks of esimating U.S. county population health statistics from Twitter. The core reasons for degraded performance seem to be tied to their reliance on either sparse or shrunken estimates of each population's socio-demographics. In the second part of our study, we develop and evaluate Robust Poststratification, which consists of three methods to address these problems: (1) estimator redistribution to account for shrinking, as well as (2) adaptive binning and (3) informed smoothing to handle sparse socio-demographic estimates. We show that each of these methods leads to significant improvement in prediction accuracies over the standard restratification approaches. Taken together, Robust Poststratification enables state-of-the-art prediction accuracies, yielding a 53.0% increase in variance explained (R^2) in the case of surveyed life satisfaction, and a 17.8% average increase across all tasks., Comment: Published at the 16th International AAAI Conference on Web and Social Media (ICWSM) 2022

An increasing number of works in natural language processing have addressed the effect of bias on the predicted outcomes, introducing mitigation techniques that act on different parts of the standard NLP pipeline (data and models). However, these works have been conducted in isolation, without a unifying framework to organize efforts within the field. This leads to repetitive approaches, and puts an undue focus on the effects of bias, rather than on their origins. Research focused on bias symptoms rather than the underlying origins could limit the development of effective countermeasures. In this paper, we propose a unifying conceptualization: the predictive bias framework for NLP. We summarize the NLP literature and propose a general mathematical definition of predictive bias in NLP along with a conceptual framework, differentiating four main origins of biases: label bias, selection bias, model overamplification, and semantic bias. We discuss how past work has countered each bias origin. Our framework serves to guide an introductory overview of predictive bias in NLP, integrating existing work into a single structure and opening avenues for future research., Comment: 9 pages excluding references, 1 figure, 3 pages for appendix

One of the major downsides of Deep Learning is its supposed need for vast amounts of training data. As such, these techniques appear ill-suited for NLP areas where annotated data is limited, such as less-resourced languages or emotion analysis, with its many nuanced and hard-to-acquire annotation formats. We conduct a questionnaire study indicating that indeed the vast majority of researchers in emotion analysis deems neural models inferior to traditional machine learning when training data is limited. In stark contrast to those survey results, we provide empirical evidence for English, Polish, and Portuguese that commonly used neural architectures can be trained on surprisingly few observations, outperforming $n$-gram based ridge regression on only 100 data points. Our analysis suggests that high-quality, pre-trained word embeddings are a main factor for achieving those results., Comment: Published at PEOPLES 2020

Understanding causal explanations - reasons given for happenings in one's life - has been found to be an important psychological factor linked to physical and mental health. Causal explanations are often studied through manual identification of phrases over limited samples of personal writing. Automatic identification of causal explanations in social media, while challenging in relying on contextual and sequential cues, offers a larger-scale alternative to expensive manual ratings and opens the door for new applications (e.g. studying prevailing beliefs about causes, such as climate change). Here, we explore automating causal explanation analysis, building on discourse parsing, and presenting two novel subtasks: causality detection (determining whether a causal explanation exists at all) and causal explanation identification (identifying the specific phrase that is the explanation). We achieve strong accuracies for both tasks but find different approaches best: an SVM for causality prediction (F1 = 0.791) and a hierarchy of Bidirectional LSTMs for causal explanation identification (F1 = 0.853). Finally, we explore applications of our complete pipeline (F1 = 0.868), showing demographic differences in mentions of causal explanation and that the association between a word and sentiment can change when it is used within a causal explanation., Comment: To appear in EMNLP 2018; 10 pages

Nowcasting based on social media text promises to provide unobtrusive and near real-time predictions of community-level outcomes. These outcomes are typically regarding people, but the data is often aggregated without regard to users in the Twitter populations of each community. This paper describes a simple yet effective method for building community-level models using Twitter language aggregated by user. Results on four different U.S. county-level tasks, spanning demographic, health, and psychological outcomes show large and consistent improvements in prediction accuracies (e.g. from Pearson r=.73 to .82 for median income prediction or r=.37 to .47 for life satisfaction prediction) over the standard approach of aggregating all tweets. We make our aggregated and anonymized community-level data, derived from 37 billion tweets -- over 1 billion of which were mapped to counties, available for research., Comment: To appear in the proceedings of the 2018 Conference on Empirical Methods in Natural Language Processing (EMNLP)

Predictive models over social media language have shown promise in capturing community outcomes, but approaches thus far largely neglect the socio-demographic context (e.g. age, education rates, race) of the community from which the language originates. For example, it may be inaccurate to assume people in Mobile, Alabama, where the population is relatively older, will use words the same way as those from San Francisco, where the median age is younger with a higher rate of college education. In this paper, we present residualized factor adaptation, a novel approach to community prediction tasks which both (a) effectively integrates community attributes, as well as (b) adapts linguistic features to community attributes (factors). We use eleven demographic and socioeconomic attributes, and evaluate our approach over five different community-level predictive tasks, spanning health (heart disease mortality, percent fair/poor health), psychology (life satisfaction), and economics (percent housing price increase, foreclosure rate). Our evaluation shows that residualized factor adaptation significantly improves 4 out of 5 community-level outcome predictions over prior state-of-the-art for incorporating socio-demographic contexts., Comment: Conference on Empirical Methods in Natural Language Processing (EMNLP 2018)

Trustfulness -- one's general tendency to have confidence in unknown people or situations -- predicts many important real-world outcomes such as mental health and likelihood to cooperate with others such as clinicians. While data-driven measures of interpersonal trust have previously been introduced, here, we develop the first language-based assessment of the personality trait of trustfulness by fitting one's language to an accepted questionnaire-based trust score. Further, using trustfulness as a type of case study, we explore the role of questionnaire size as well as word count in developing language-based predictive models of users' psychological traits. We find that leveraging a longer questionnaire can yield greater test set accuracy, while, for training, we find it beneficial to include users who took smaller questionnaires which offers more observations for training. Similarly, after noting a decrease in individual prediction error as word count increased, we found a word count-weighted training scheme was helpful when there were very few users in the first place., Comment: CLPsych2018

The lack of comprehensive, high-quality health data in developing nations creates a roadblock for combating the impacts of disease. One key challenge is understanding the health information needs of people in these nations. Without understanding people's everyday needs, concerns, and misconceptions, health organizations and policymakers lack the ability to effectively target education and programming efforts. In this paper, we propose a bottom-up approach that uses search data from individuals to uncover and gain insight into health information needs in Africa. We analyze Bing searches related to HIV/AIDS, malaria, and tuberculosis from all 54 African nations. For each disease, we automatically derive a set of common search themes or topics, revealing a wide-spread interest in various types of information, including disease symptoms, drugs, concerns about breastfeeding, as well as stigma, beliefs in natural cures, and other topics that may be hard to uncover through traditional surveys. We expose the different patterns that emerge in health information needs by demographic groups (age and sex) and country. We also uncover discrepancies in the quality of content returned by search engines to users by topic. Combined, our results suggest that search data can help illuminate health information needs in Africa and inform discussions on health policy and targeted education efforts both on- and offline., Comment: Extended version of an ICWSM 2019 paper

Over the past century, personality theory and research has successfully identified core sets of characteristics that consistently describe and explain fundamental differences in the way people think, feel and behave. Such characteristics were derived through theory, dictionary analyses, and survey research using explicit self-reports. The availability of social media data spanning millions of users now makes it possible to automatically derive characteristics from language use -- at large scale. Taking advantage of linguistic information available through Facebook, we study the process of inferring a new set of potential human traits based on unprompted language use. We subject these new traits to a comprehensive set of evaluations and compare them with a popular five factor model of personality. We find that our language-based trait construct is often more generalizable in that it often predicts non-questionnaire-based outcomes better than questionnaire-based traits (e.g. entities someone likes, income and intelligence quotient), while the factors remain nearly as stable as traditional factors. Our approach suggests a value in new constructs of personality derived from everyday human language use., Comment: In submission to PLOS One