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Due to technological advances, Internet of Things (IoT) systems are becoming increasingly complex. They are characterized by being multi-device and geographically distributed, which increases the possibility of errors of different types. In such systems, errors can occur anywhere at any time and fault tolerance becomes an essential characteristic to make them robust and reliable. This paper presents a framework to manage and detect errors and malfunctions of the devices that compose an IoT system. The proposed solution approach takes into account both, simple devices such as sensors or actuators, as well as computationally intensive devices which are distributed geographically. It uses knowledge graphs to model the devices, the system’s topology, the software deployed on each device and the relationships between the different elements. The proposed framework retrieves information from log messages and processes this information automatically to detect anomalous situations or malfunctions that may affect the IoT system. This work also presents the ECO ontology to organize the IoT system information.

Mobile crowdsourcing refers to systems where the completion of tasks necessarily requires physical movement of crowdworkers in an on-demand workforce. Evidence suggests that in such systems, tasks often get assigned to crowdworkers who struggle to complete those tasks successfully, resulting in high failure rates and low service quality. A promising solution to ensure higher quality of service is to continuously adapt the assignment and respond to failure-causing events by transferring tasks to better-suited workers who use different routes or vehicles. However, implementing task transfers in mobile crowdsourcing is difficult because workers are autonomous and may reject transfer requests. Moreover, task outcomes are uncertain and need to be predicted. In this paper, we propose different mechanisms to achieve outcome prediction and task coordination in mobile crowdsourcing. First, we analyze different data stream learning approaches for the prediction of task outcomes. Second, based on the suggested prediction model, we propose and evaluate two different approaches for task coordination with different degrees of autonomy: an opportunistic approach for crowdshipping with collaborative, but non-autonomous workers, and a market-based model with autonomous workers for crowdsensing.

One of the major challenges in the coordination of large, open, collaborative, and commercial vehicle fleets is dynamic task allocation. Self-concerned individually rational vehicle drivers have both local and global objectives, which require coordination using some fair and efficient task allocation method. In this paper, we review the literature on scalable and dynamic task allocation focusing on deterministic and dynamic two-dimensional linear assignment problems. We focus on multiagent system representation of open vehicle fleets where dynamically appearing vehicles are represented by software agents that should be allocated to a set of dynamically appearing tasks. We give a comparison and critical analysis of recent research results focusing on centralized, distributed, and decentralized solution approaches. Moreover, we propose mathematical models for dynamic versions of the following assignment problems well known in combinatorial optimization: the assignment problem, bottleneck assignment problem, fair matching problem, dynamic minimum deviation assignment problem, Σk-assignment problem, the semiassignment problem, the assignment problem with side constraints, and the assignment problem while recognizing agent qualification; all while considering the main aspect of open vehicle fleets: random arrival of tasks and vehicles (agents) that may become available after assisting previous tasks or by participating in the fleet at times based on individual interest.

Vehicle-sharing systems—such as bike-, car-, or motorcycle-sharing systems—have become increasingly popular in big cities in recent years. On the one hand, they provide a cheaper and environmentally friendlier means of transportation than private cars, and on the other hand, they satisfy the individual mobility demands of citizens better than traditional public transport systems. One of their advantages in this regard is their availability, e.g., the possibility of taking (or leaving) a vehicle almost anywhere in a city. This availability obviously depends on different strategic and operational management decisions and policies, such as the dimension of the fleet or the (re)distribution of vehicles. Agglutination problems—where, due to usage patterns, available vehicles are concentrated in certain areas, whereas no vehicles are available in others—are quite common in such systems, and need to be dealt with. Research has been dedicated to this problem, specifying different techniques to reduce imbalanced situations. In this paper, we present and compare strategies for recommending stations to users who wish to rent or return bikes in station-based bike-sharing systems. Our first contribution is a novel recommendation strategy based on queuing theory that recommends stations based on their utility to the user in terms of lower distance and higher probability of finding a bike or slot. Then, we go one step further, defining a strategy that recommends stations by combining the utility of a particular user with the utility of the global system, measured in terms of the improvement in the distribution of bikes and slots with respect to the expected future demand, with the aim of implicitly avoiding or alleviating balancing problems. We present several experiments to evaluate our proposal with real data from the bike sharing system BiciMAD in Madrid.